Front Desk Coordinator - Jonesboro, AR
Front desk coordinator job in Jonesboro, AR
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity
** Looking to add a positive, outgoing personality to our team! As well as an individual who is reliable, and hard working! **
Competitive pay $18-$21/hr DOE
36-40 hours per week, 2 Saturdays per month. 10:00am-7:00 pm Monday - Friday, 10:00am-4:00pm on Saturdays.
Lunch breaks
Medical & Bonus potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Center Nurse/Patient Care Coordinator
Front desk coordinator job in Osceola, AR
The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources.
The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients.
Summary of essential job function
Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual
Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies
Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies
Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified)
Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts
Attend and actively participate in job-related functions
Represents the program to parents/guardians, visitors, and the public in a positive way
May assist with training new employees
Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant
May assist with CPR training for all staff, if certified as an instructor
May assist with loading/unloading vans
Assist with light housekeeping duties
Other duties as assigned
Patient Care Coordinator
Promote Center growth with the overall goal being enrolled to the capacity of the Center
Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt
Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists
Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed
Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician
Schedule initial developmental screening process with Optum (or other approved vendor)
Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork
Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday
Maintain potential patient charts from inquiry to enrollment
Search by the patients' names before creating a new profile, they may already be in the system
Ensure all profile information is accurate and up-to-date on all new patients
Update Patient Frequency for therapy immediately when the new prescription to treat is received
Close out customers when switching from contingency to EIDT
Check inbox daily (for example: looking for evaluation notification to update DMS-640)
Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance
Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences
Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician)
Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings
Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc.
Maintain an adequate list of community resources and ensure patients and families stay informed of their options
Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications
Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting
Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community
Comfortable speaking with physicians, potential referral sources, and other community members
Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk
May assist the Center Director with social media content
Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center
Obtain prescribing information from the parent/guardian, physician, or pharmacy
Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form
Include a printout of all possible side effects for all medications
Monitor patients for drug reactions, documenting appropriately
Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP)
Notify parents/guardians when medications need to be refilled
Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised
Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience
If necessary, contact the primary care physician for recommendations
Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken
Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given
Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications
Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings)
Develop a medication management plan for all patients with prescribed medication that may be administered at the Center
Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center.
Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review.
Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review.
Maintain patient emergency information and employee emergency information, updating a minimum of annually
Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly
Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients
Request any orders from the patients' primary care physician, or specialist, as needed by the Center
Advocate for referrals to outside specialists and other health personnel as needed
Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form
Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form
Assist with New Employee Orientation
Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential)
Complete nursing supply order by the 3
rd
week of the month when medical equipment/supplies need to be ordered and stock when delivered
Maintain oxygen tank
Complete monthly Center inspections
Assist with weekly Center inspections
Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag
Maintain daily temperature checks on the refrigerator containing medications
Work with the audiologist to complete and track required hearing screenings
Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center
Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc.
Maintain confidentiality of patients and staff at all times
Communicate with the Center Director on all nursing/medical needs
Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards
Promote continuity, consistency, and expediency of care to patients and families
Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures
Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety
Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred
Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant
May assist with CPR training for all staff, if certified as an instructor
May assist with loading/unloading vans
Assist with light housekeeping duties
Other duties as assigned
Minimum requirements
Must be a graduate of an accredited school or vocational nursing
Must be (currently) licensed in the state of Arkansas
Five (5) years of experience in Early Childhood Education or children with special needs preferred
Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry
Pass a drug screen (upon hire, annually, and/or randomly)
Ability to communicate effectively with co-workers and supervisors
Ability to work with children
Ability to handle multiple tasks in a very busy environment
Ability to carry out instructions
Ability to clean efficiently and timely
Ability to lift up to 50 lbs
Ability to bend, stoop, stand, walk, pull, and reach for several hours per day
Ability to demonstrate basic computer skills
JOB CODE: Center Nurse/Patient Care Coordinator
Patient Service Representative
Front desk coordinator job in Jonesboro, AR
Patient Service Representative
Classification: Non-Exempt
Department: Front Desk
Reports To: Physician
SUMMARY/OBJECTIVE
The Patient Service Representative is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Ankle & Foot Centers of America, completing payment transactions, scheduling patient appointments and answering the phones. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the company's mission, vision and values.
ESSENTIAL FUNCTIONS
Greet all patients and visitors with a smile
Enter and update as needed, patient demographics
Complete insurance verifications for all patients
Exhibit excellent communication skills over the telephone and in-person
Create correspondences, reports, memos and forms as requested by physicians and/or administration
Schedule mutually acceptable patient appointments for patients and physicians, obtain and enter referral information
Check patients in and out in a timely and professional manner
Collect co-payments, deductibles, co-insurance and back balances for all services at check-in
Demonstrate excellent customer service skills in all interactions
Work as a team with all departments within the company
Print new patient documents and forms as-needed
Maintain inventory and submit front office supply order to administration
Front desk and patient waiting area are to be kept clean, neat and uncluttered at all times
Copy medical documents as requested following the proper procedures
Distribute mail, faxes and routine correspondences
Complete bank deposits as-needed
Submit accurate End-of-Day (EOD)
When checking out patients, ensure all balances owed is collected and patient is charged for any DME or services rendered
Strictly comply with the Health Insurance Portability and Accountability Act (HIPAA) in protecting patient privacy and federal and state regulations
Additional job related duties or projects as needed
COMPETENCIES
Effective communication skills
Teamwork oriented
Initiative
Proficient computer skills
Ethical conduct
Proficient typing skills
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities.
WORK ENVIRONMENT
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must communicate professionally and courteously with patients and clinic staff. Employee must be able to sit for at least an hour at a time. Employee must be able to stand and walk for up to 20 minutes at a time. Employee is required to assist with rooming patients, filing, and other basic office tasks to include keeping office environment and waiting room clean. This will require the ability to bend, stoop, and lift up to 5-10 lbs. The position requires the ability to utilize the computer and keyboard for long periods of time.
POSITION TYPE AND EXPECTED HOURS
This is a full time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand. Completion of a four to six week Training for this position is Required to move forward in this position. Training may take place at another location.
TRAVEL
Moderate to frequent travel required based on the company needs and as job duties demand.
REQUIRED EDUCATION AND EXPERIENCE
High School diploma or equivalent
PREFERRED EDUCATION AND EXPERIENCE
Two to four years of experience in the health care industry
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employees have a responsibility to comply with our organization's policies and procedures, code of conduct, etc. Additionally, adherence to the code of conduct, timely reporting of any issues, and completion of compliance training is a condition of employment.
PATIENT ACCT REP - BUS OFFICE
Front desk coordinator job in Jonesboro, AR
* JOB REQUIREMENTS * Education * High School diploma or equivalent required. Previous hospital or medical billing experience preferred. Business training will be considered. * Experience * A demonstrated knowledge of third party billing and reimbursement. Six months experience in hospital insurance billing or one year processing claims at the carrier level or processing claims in a similar medical facility or physician's office is preferred. Keyboard, 10 key and other office equipment skills are necessary.
* Physical
* Normal hospital business office environment. Extremely close eye work with use of computer up to 8 hours a day. Hearing within normal range. Continuous sitting approximately 90% of the work day. Operates calculator, computer, copier and general office equipment. Occasional walking, bending, carrying and lifting up to 10 pounds.
* JOB SUMMARY
* The patient representative is responsible for accurate and timely preparation of claims to third party payers. This position requires timely response to inquiries from both the payer and the patient. The patient representative is responsible for an alphabetic section of a designated payer classification and is expected to keep the accounts within that section current and processed according to hospital and departmental procedure. This position has high contact with patients employees, physicians, and other members of the community
Front Desk Clerk Courtyard by Marriott Jonesboro, AR
Front desk coordinator job in Jonesboro, AR
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Courtyard by Marriott Jonesboro, AR.
is $13.00-$14.00 per hour, based on experience and qualifications.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Flexible schedule
Parental leave
Referral program
Specialty Patient Care Coordinator
Front desk coordinator job in Jonesboro, AR
Job Title: Specialty Patient Care Coordinator Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM) Travel: 0-15% The Specialty Patient Care Coordinator (SPCC) will be responsible for ensuring that patients receive comprehensive, coordinated care throughout their healthcare journey. The SPCC will work closely with patients, their families, healthcare providers, and other stakeholders to facilitate communication, manage care plans, and provide necessary resources. The ideal candidate will have a background din healthcare and a combination of skills in customer service, referrals, communication, behavioral health, coordinated care and insurance.
Essential Functions Statement(s)
* Patient Support and Coordination
Develop and manage personalized care plans for patients, addressing their unique needs and preferences.
* Serve as the primary point of contact for patients and their families, providing guidance and support throughout their care journey.
* Facilitate communication between patients, healthcare providers, and other stakeholders to ensure timely and accurate information sharing.
* Care Plan Management
* Monitor patient progress and adherence to care plans, making adjustments as necessary to ensure optimal outcomes.
* Coordinate referrals to specialist, behavioral health services, and community resources.
* Assists patients with scheduling appointments, transportation, and other logistical needs.
* Identify and address care coordination errors and gaps, working to continuously improve processes and patient outcomes.
* Training and Development
* Participate in ongoing training in customer service, referrals, quality, communication/transportation, behavioral health, coordinated care, and insurance.
* Stay current with best practices and advancements in patient care coordination.
* Resource Management
* Connect patients with appropriate insurance, financial assistance programs, and community resources.
* Provide educational materials and resources to patients and their families, empowering them to make informed decisions about their care.
* Data Management
* Maintain accurate and up-to-date patient records and documentation.
* Other duties as assigned.
SKILLS & ABILITIES
Education: High School Diploma or GED
Experience: Experience in customer service, healthcare, or related field required. \
Company Paid Benefits:
* Health, dental, and vision insurance
* Paid time off (sick and vacation, up to 96 hours accrued annually)
* Eight (8) paid holidays
* One (1) floating holiday
* One (1) birthday holiday
* Life insurance
* Long-term disability
* Free Arcare clinic benefits for employees with Arcare health insurance
* Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment)
* Additional supplemental and family coverage available
Application Assistance:
If you need assistance with the application process, please email *************************.
Equal Opportunity Employer:
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
#ind3
Specialist-Physician Referral
Front desk coordinator job in Jonesboro, AR
To greet patients, obtain correct information and verify insurance. To secure referral information, medical reports and patient diagnostic test results. To check in and check out patients and schedule patient appointments. Collection of patients' financial obligation for services rendered and scheduling of follow-up patient appointments. To pull charts for next day appointments and to make deposits for previous day's activity.
Responsibilities
Greet and check-in patients, verify patient information, insurance documents, referrals and enter changes into computer.
Answer phone, make appointments and follow-up appointments and take messages for physicians and other clinic staff. Sort and distribute mail on a daily basis.
Pull charts for next day appointments and make new charts for new patients. File charts or patient information as needed and look for lost charts.
Enter data into GPMS database as needed.
Provide back-up support for other office positions; re: insurance follow-ups, referrals, etc.
Complete forms for clinic and patients on an as needed basis.
Performs related responsibilities as required or assigned.
Specifications
Experience
Minimum Required
Preferred/Desired
Education
Minimum Required
High School education helpful with on the job training and knowledge of front office protocols.
Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
The ability to make and file medical records in accordance to filing procedures. Ability to use copier, fax machine, printer, computer and telephone. The skills to meet and greet numerous patients on a daily basis.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Auto-ApplyRegistration Clerk
Front desk coordinator job in Blytheville, AR
Full-time Description
Registration Clerk (FT/M-F, 8:00 AM - 4:30 PM)
We are seeking a dedicated and organized Registration Clerk to join our team. This full-time position offers an excellent opportunity to contribute to our administrative operations while providing exceptional service to our clients and visitors. The ideal candidate will be detail-oriented, professional, and capable of managing multiple tasks efficiently in a fast-paced environment.
Key Responsibilities:
- Greet and assist visitors, clients, and staff in a courteous and professional manner
- Register and process new and returning clients or patients accurately and efficiently
- Maintain and update registration records and databases
- Verify and collect necessary documentation and information
- Answer phone calls, respond to inquiries, and direct calls as appropriate
- Ensure confidentiality and security of all registration information
- Collaborate with other administrative staff to support overall office operations
- Perform general clerical duties such as filing, data entry, and photocopying
Join our team and be part of a supportive work environment that values professionalism, growth, and excellent service. We offer competitive benefits and opportunities for career development in a dynamic organization.
Requirements
Skills and Qualifications:
- High school diploma or equivalent; additional administrative training is a plus
- Proven experience in registration, reception, or administrative roles
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficiency in Microsoft Office Suite and data management systems
- Ability to handle sensitive information with discretion
- Reliable and punctual with a professional demeanor
Schedule Specialist
Front desk coordinator job in Jonesboro, AR
We are hiring for a Schedule Specialist.
At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
employee wellness programs
flexibility for true work-life balance
holidays & paid time off
continuing education & career growth opportunities
company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Education Requirements
High school education or equivalent
Experience Requirements
Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
Exceptional organizational, customer service, communication, and decision making skills required.
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Auto-ApplySpecialist-Physician Referral
Front desk coordinator job in Jonesboro, AR
To greet patients, obtain correct information and verify insurance. To secure referral information, medical reports and patient diagnostic test results. To check in and check out patients and schedule patient appointments. Collection of patients' financial obligation for services rendered and scheduling of follow-up patient appointments. To pull charts for next day appointments and to make deposits for previous day's activity.
Responsibilities
Greet and check-in patients, verify patient information, insurance documents, referrals and enter changes into computer.
Answer phone, make appointments and follow-up appointments and take messages for physicians and other clinic staff. Sort and distribute mail on a daily basis.
Pull charts for next day appointments and make new charts for new patients. File charts or patient information as needed and look for lost charts.
Enter data into GPMS database as needed.
Provide back-up support for other office positions; re: insurance follow-ups, referrals, etc.
Complete forms for clinic and patients on an as needed basis.
Performs related responsibilities as required or assigned.
Specifications
Experience
Minimum Required
Preferred/Desired
Education
Minimum Required
High School education helpful with on the job training and knowledge of front office protocols.
Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
The ability to make and file medical records in accordance to filing procedures. Ability to use copier, fax machine, printer, computer and telephone. The skills to meet and greet numerous patients on a daily basis.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Receptionist
Front desk coordinator job in Jonesboro, AR
Job DescriptionDescription:
SUMMARY OF RESPONSIBILITIES
The position of Receptionist is responsible for relaying incoming telephone calls and greeting visitors in a professional manner while performing various patient intake duties.
Essential Functions:
Consistently provides excellent patient service by maintaining the highest degree of courtesy, confidentiality, and professionalism, by, among other things, checking patients in timely and efficiently. Ensures that new patients complete paperwork, provide copies of relevant documents, complete Meaningful Use tasks, confirm appropriate pharmacy locations and address, and keep documents in an organized and secure manner. For follow-up visits, this position confirms demographic information and makes all necessary notations in the patient's file with respect to contact information, addresses, and insurance providers.
Greets all patients with enthusiasm and a smile upon entry and exit from PTCOA/ISI. Operates and answer multi-line telephone system, takes accurate messages, and transfers telephone calls to appropriate individuals in an efficient manner.
Collects patient co-pays or payments on outstanding balances. As such, this position is responsible for conducting a daily accounting and balance of the cash drawer, processing credit card payments, posting payments to patient records, and maintaining a spreadsheet of all payments received and used in reconciling payments.
Notifies UDT Collector of patients needing to provide samples.
Assists with patient scheduling and rescheduling.
Performs pre-registration/registration processes for all scheduled visits, verifies eligibility, submits notifications. Handles a high volume of scheduled appointments without degradation of work quality.
Verifies patient's demographics and accurately inputs this information into the Practice Management System, including documenting the accounts thoroughly.
Verifies and understands insurance benefits, documents patient's responsibility based on copays/estimates at the time of service in a timely fashion prior to the patient being scheduled.
Communicates with patients in a proactive, professional, and courteous fashion in order to attain any necessary information for appropriate account updates and benefits investigation.
Communicates with administrative and clinical staff to resolve issues and/or patient concerns.
Research coverage criteria with insurance companies, other third-party documentation, and compendiums to determine eligibility for services in a timely manner. Utilize multiple insurance healthcare websites and portals.
Independently investigates, documents, and operationalizes payor-specific requirements for unique / specialized eligibility scenarios.
Assists patients and guarantors with coordination of benefits as required.
Attains referrals from third party payors as required and appropriately documents in system, in accordance with the standards and policies developed by the departments.
Coordinates and Re-Schedules appointments as necessary
Assists patients, team members, and visitors in a courteous and professional manner always in accordance with PTCOA.
Acts as a backup and performs any duties performed by the other Patient Access Eligibility Specialists team members.
Completes daily assignments/work lists.
Updates insurance carriers for established patients.
Facilitates and participates in gathering accurate patient billing information.
Support the patient privacy/confidentiality policies and regulations under HIPAA for patients and their medical records.
Enters patient, referrals, and correspondence/communication actions and other data in an information system.
Daily work is accomplished with minimal direct supervision.
Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided.
Other responsibilities and projects assigned by management as needed.
Demonstrate impeccable integrity in a professional and courteous manner at all times.
Coordinates visits with sales representatives, meetings, and addresses any applicable questions that arise as to scheduling.
Arrives at scheduled start times dependably and punctually. Prior to departure, and as available throughout the day, prepare for the next day by organizing the reception area, copying forms, and otherwise organizing the waiting area.
Receives and sign for packages and delivers to the appropriate person promptly.
Requirements:
CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES
Participate in continuing education/training activities including monthly online training.
Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated.
Identify yourself in a pleasant and positive manner.
Take responsibility for helping the caller.
Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow.
Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner.
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
Investigate and follow through on unusual orders or requests for service or information.
Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur.
Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
Consistently evaluate work and determine if further steps are needed to meet client expectations.
Take initiative to do to redo inadequate or incomplete work, even if it is not yours.
Ensure compliance with regulatory standards.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others).
Organize job functions and work area to be able to effectively complete varied assignments within established time frames.
Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.
Adhere to administrative and departmental policies.
Demonstrate regular attendance and timeliness.
Do not incur excessive overtime.
Remain conscientious in regard to personal hygiene.
Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources.
Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients.
Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information.
Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to interpret a variety of instructions furnished in written, or oral form
Excellent oral and written communication skills.
Demonstrate a high attention to detail.
Strong organization, filing, and time management skills.
Basic computer literacy and typing.
REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS
The position requires a high school diploma or educational equivalent. Two (2) years of prior medical office experience is preferred.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS
This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
Front Desk Agent
Front desk coordinator job in Paragould, AR
Maintains an inventory of vacancies, reservations and room assignments.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Knows room locations, types of rooms available, and room rates.
• Registers arriving guests and assigns rooms.
• Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
• Coordinates guest room maintenance work with the engineering and maintenance division.
• Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
• Knows daily activities and meetings taking place in the hotel.
• Reports any unusual occurrences or requests to the manager or assistant manager.
• Manages and resolves all guest complaints in a professional and courteous manner.
• Processes guest check-outs and handles monetary transactions.
• Maintains customers' privacy.
• Maintains a high level of professional appearance and demeanor.
• Performs other duties as assigned.
Care Coordinator Supervisor
Front desk coordinator job in Kennett, MO
Job Description
Job Purpose
The Care Coordinator Supervisor is responsible for providing on-going clinical supervision to Care Coordinators.
Qualifications
Master's degree in a human services field; OR
Anyone meeting the qualifications of a Qualified Mental Health Professional (QMHP) (without a master's degree in a human service field) and three years of experience providing community support services to individuals with mental illness and/or substance use disorders in accordance with the community support key service functions specified in 9 CSR 30-3.157 Community Support in CSTAR and 9 CSR 10-4.047 Community Support in CPR. Experience is specific to the adult or child/youth/adolescent population the individual will supervise. See below for qualifications of QMHP.
A QMHP is an individual with a master's or bachelor's degree in a human services field (non-licensed) from a college or university included in the U.S. Dept. Of Education's database of accredited schools and/or is certified/credentialed to provide services within their scope of practice, including-Behavior Analyst; Community Support Specialist; Community Support Supervisor; Occupational Therapist; Physical Therapist; Psychiatric Pharmacist; Psychosocial Rehabilitation (PSR) Supervisor; Qualified Addiction Professional (QAP); Registered Nurse; and Youth Behavioral Health Liaison.
Core Job Duties
Complete comprehensive assessments, treatment plans, quarterly functional assessment update, crisis intervention.
Use management strategies that focus on person(s)-served outcomes, care coordination, collaboration and communication with other service providers both within and external to FCC Behavioral Health
Provide training/supervising of staff, guidance and feedback, field mentoring and oversight of services.
Monitor and review services, interventions and contacts with person(s)-served; evaluate effectiveness of services.
Be proactive in identifying program issues and work collaboratively with program leadership to develop solutions.
Assist the team in providing coverage (in any area of operation in which they are qualified to do so) to ensure the program functions effectively and without disruptions.
Adherence to all applicable evidence-based practice models.
Orally communicate information effectively and accurately.
Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care.
Abide by program and agency policies and procedures
Other job duties and special projects as assigned.
Front Desk Coordinator - Jonesboro, AR
Front desk coordinator job in Jonesboro, AR
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity
** Looking to add a positive, outgoing personality to our team! As well as an individual who is reliable, and hard working! **
Competitive pay $18-$21/hr DOE
36-40 hours per week, 2 Saturdays per month. 10:00am-7:00 pm Monday - Friday, 10:00am-4:00pm on Saturdays.
Lunch breaks
Medical & Bonus potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyCenter Nurse/Patient Care Coordinator
Front desk coordinator job in Osceola, AR
Job Description
The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources.
The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients.
Summary of essential job function
Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual
Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies
Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies
Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified)
Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts
Attend and actively participate in job-related functions
Represents the program to parents/guardians, visitors, and the public in a positive way
May assist with training new employees
Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant
May assist with CPR training for all staff, if certified as an instructor
May assist with loading/unloading vans
Assist with light housekeeping duties
Other duties as assigned
Patient Care Coordinator
Promote Center growth with the overall goal being enrolled to the capacity of the Center
Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt
Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists
Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed
Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician
Schedule initial developmental screening process with Optum (or other approved vendor)
Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork
Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday
Maintain potential patient charts from inquiry to enrollment
Search by the patients' names before creating a new profile, they may already be in the system
Ensure all profile information is accurate and up-to-date on all new patients
Update Patient Frequency for therapy immediately when the new prescription to treat is received
Close out customers when switching from contingency to EIDT
Check inbox daily (for example: looking for evaluation notification to update DMS-640)
Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance
Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences
Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician)
Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings
Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc.
Maintain an adequate list of community resources and ensure patients and families stay informed of their options
Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications
Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting
Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community
Comfortable speaking with physicians, potential referral sources, and other community members
Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk
May assist the Center Director with social media content
Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center
Obtain prescribing information from the parent/guardian, physician, or pharmacy
Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form
Include a printout of all possible side effects for all medications
Monitor patients for drug reactions, documenting appropriately
Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP)
Notify parents/guardians when medications need to be refilled
Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised
Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience
If necessary, contact the primary care physician for recommendations
Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken
Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given
Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications
Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings)
Develop a medication management plan for all patients with prescribed medication that may be administered at the Center
Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center.
Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review.
Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review.
Maintain patient emergency information and employee emergency information, updating a minimum of annually
Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly
Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients
Request any orders from the patients' primary care physician, or specialist, as needed by the Center
Advocate for referrals to outside specialists and other health personnel as needed
Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form
Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form
Assist with New Employee Orientation
Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential)
Complete nursing supply order by the 3rd week of the month when medical equipment/supplies need to be ordered and stock when delivered
Maintain oxygen tank
Complete monthly Center inspections
Assist with weekly Center inspections
Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag
Maintain daily temperature checks on the refrigerator containing medications
Work with the audiologist to complete and track required hearing screenings
Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center
Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc.
Maintain confidentiality of patients and staff at all times
Communicate with the Center Director on all nursing/medical needs
Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards
Promote continuity, consistency, and expediency of care to patients and families
Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures
Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety
Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred
Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant
May assist with CPR training for all staff, if certified as an instructor
May assist with loading/unloading vans
Assist with light housekeeping duties
Other duties as assigned
Minimum requirements
Must be a graduate of an accredited school or vocational nursing
Must be (currently) licensed in the state of Arkansas
Five (5) years of experience in Early Childhood Education or children with special needs preferred
Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry
Pass a drug screen (upon hire, annually, and/or randomly)
Ability to communicate effectively with co-workers and supervisors
Ability to work with children
Ability to handle multiple tasks in a very busy environment
Ability to carry out instructions
Ability to clean efficiently and timely
Ability to lift up to 50 lbs
Ability to bend, stoop, stand, walk, pull, and reach for several hours per day
Ability to demonstrate basic computer skills
Front Desk Clerk Courtyard by Marriott Jonesboro, AR
Front desk coordinator job in Jonesboro, AR
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Courtyard by Marriott Jonesboro, AR.
is $13.00-$14.00 per hour, based on experience and qualifications.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Responsible for greeting every guest with a smile and positive attitude.
Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 20 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
Employee discount
Flexible schedule
Parental leave
Referral program
Auto-ApplyMED ACCESS COORDINATOR - SPECIALTY PHARMACY
Front desk coordinator job in Jonesboro, AR
* JOB REQUIREMENTS * Education * High school diploma or GED required. * Experience * Required: * Active Pharmacy Technician License/Registration in Arkansas, or obtained within 90 days of hire * Certified Pharmacy Technician (CPhT) or eligible within 6 months of hire
* 2+ years of experience in a hospital, retail, specialty pharmacy, or health system setting
* Excellent communication, organizational, and customer service skills
* Proficient with Microsoft Office and pharmacy software systems
Preferred:
* Strong understanding of insurance benefits, prior authorizations, and financial assistance programs
* Experience with specialty pharmacy workflows or patient assistance navigation.
* Familiarity with 340B programs, EMRs, and pharmacy billing platforms.
* Physical
* This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
* Work is conducted in a normal hospital environment, and involves close eye work and hearing within normal range. Operations will be performed on the computer and multiple other types of technology. Lifting and carrying up to 45 pounds of weight is possible. Pushing/pulling up to 100 pounds may be encountered. Expect frequent standing, walking, bending, stooping, and reaching.
* JOB SUMMARY
* The Medication Access Coordinator is responsible for ensuring patients receive their medications by navigating insurance, prior authorizations, and financial assistance programs. The ideal candidate will have the strong communication skills necessary to collaborate with patients, healthcare providers, and payors to remove barriers to treatment, conduct benefits investigations, and identify cost-saving solutions. The position focuses on identifying financial barriers, coordinating patient assistance programs, and maintaining ongoing communication to support program compliance and continuity of care.
REGISTRATION CLERK PRN
Front desk coordinator job in Blytheville, AR
Requirements
Skills and Qualifications:
- High school diploma or equivalent; additional healthcare-related certifications preferred
- Prior experience in medical or healthcare registration is a plus
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to handle sensitive information with discretion
- Proficiency in electronic health record (EHR) systems and Microsoft Office Suite
- Flexibility to work PRN (as needed) schedule, including evenings and weekends if required
- Ability to work effectively in a fast-paced environment and multitask
Care Coordinator
Front desk coordinator job in Kennett, MO
Job Purpose
The services provided by a Care Coordinator (CC) focus on helping individuals and family develop skills, access resources and manage illness to be successful in the living, working, learning and social environments of their choice. CC's teach, model and practice skills with person(s)-served to promote recovery and wellness.
Qualifications
A master's or bachelor's degree in a human services field from a college or university included in the US. Department of Education's database of accredited schools at http:/ope.ed.gov/accreditation, OR
Qualified Addiction Professional (QAP), OR
Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health.
Bachelor's degree unrelated to human services field with two years of qualifying experience; OR
Four years of qualifying experience
Qualifying Experience must include delivering services to individuals with mental illness, substance use disorders or developmental disabilities. Experience must include at least one of the following:
Providing one-on-one or group services with a rehabilitation/ habilitation and recovery/resiliency focus;
Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use issues while encouraging the use of natural resources/ supports;
Supporting individuals in their efforts to find and maintain housing, employment, and/or function appropriately in a family, school, and community;
Assisting individuals to achieve the goals and objectives on their individualized treatment plan.
Core Job Duties
Provide education to person(s)-served to learn about and manage mental illness and/ or substance use disorder.
Provide transportation for person(s)-served in the staff's personal vehicle or agency vehicle (if available) when medically necessary and appropriate.
Link person(s)-served with community resources and help them to develop natural support.
Help person(s)-served to develop or improve interpersonal, social, family, community and independent living skills.
Complete required documentation in a timely manner.
Adherence to all applicable evidence-based practice models.
Demonstrate a working knowledge of diagnostic criteria set for substance use and/or mental disorders.
Orally communicate information effectively and accurately.
Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care.
Abide by program and agency policies and procedures.
Other job duties and special projects as assigned.
Auto-ApplyREGISTRATION CLERK
Front desk coordinator job in Blytheville, AR
Requirements
High diploma or equivalent. One year business experience, healthcare preferred. Type 25 wpm.