Front desk coordinator jobs in Kankakee, IL - 391 jobs
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Front Desk Coordinator
Front Desk Receptionist
Medical Receptionist
Patient Access Representative
Scheduling Specialist
Patient Care Representative
Patient Access Representative
Adventhealth 4.7
Front desk coordinator job in La Grange, IL
**Our promise to you:**
Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Part time
**Shift:**
Day (United States of America)
**Address:**
5101 WILLOW SPRINGS RD
**City:**
LA GRANGE
**State:**
Illinois
**Postal Code:**
60525
**Job Description:**
**Schedule: Part Time 40 hours per pay period;** **Monday from 12:30pm -5:00pm, Wednesday 8:30am - 5:00pm, Thursday 12:30pm - 8:30pm; with flexibility to work Saturday 8:30am - 12:30pm** **(when needed for fill in)**
+ Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
+ Works daily reports as assigned and trains in other Patient Access areas.
+ Conducts charge audits using Health Information Management staff and Nurse Auditors to resolve issues.
+ Demonstrates the importance of quality and integrity in capturing patient information while maintaining patient confidentiality.
+ Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, First Aid CPR AED (CPR AED) - EV Accredited Issuing Body
**Pay Range:**
$16.97 - $27.15
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Financial Services
**Organization:** UChicago Medicine AdventHealth La Grange
**Schedule:** Part time
**Shift:** Day
**Req ID:** 150662194
$17-27.2 hourly 3d ago
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Medical Receptionist- Morris Illinois
AFC Urgent Care 4.2
Front desk coordinator job in Hinsdale, IL
Job DescriptionLocation - Morris, IL
Greet patients with great customer service
Answer phone calls and patient questions in a friendly and helpful tone
Provide patients with initial paperwork and obtain copies of insurance and identification cards
Assist patients with follow-up appointments, and fulfill medical documentation requests
Willing to be cross-trained and perform other duties for other roles in the clinic such as a medical assistant
Perform opening and closing procedures and duties
Qualifications
High School Diploma or GED required
Previous medical office experience preferred
Knowledge of Experity EMR preferred
Weekday, Weekend and Holiday work availability
While performing the duties of this job, the employee is regularly required to sit and frequently required to walk for long periods of time
Potential exposure to potentially infectious materials and chemicals
Benefits
PTO
Health insurance
$34k-39k yearly est. 15d ago
Scheduling Specialist-Downers Grove (P4S - Downers Grove)
P4 Security Solutions
Front desk coordinator job in Downers Grove, IL
Join The P4 Companies - Excellence in Security Careers (DAILYPAY AVAILABLE)
The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule.
Opportunities for Security Officers
P4 specializes in providing professional security coverage to a variety of high-profile facilities. Our officers protect:
High-rise commercial buildings
Residential
Manufacturing
Retail
Campus
Cannabis dispensaries and grow operations
Event venues
We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through:
Customer service and frontdesk reception
Routine patrols and incident response
Monitoring access and maintaining site integrity
We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you.
Opportunities for Active or Retired Law Enforcement
P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois.
Our clients include:
Executive Protection
Campus
HOA's
Patrol Programs
Higher Ed
Private clubs
Healthcare
Retail
The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership.
Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority.
Job Skills / Requirements
RESPONSIBILITIES:
Establish, maintain, and review Security Officer schedules to ensure adequate coverage and to minimize overtime.
Receive and respond to call offs from Security Officers to effectively manage coverage for client sites.
Meet or exceed financial and operational goals while providing quality customer service.
Handle any escalated schedule, operational, and or security issues or emergency situations appropriately and report as appropriate.
Assist Operations Managers in addressing Security Officer attendance and/or performance issues.
QUALIFICATIONS
3 years experience in a heavy volume call/dispatch/scheduling.
Required experience with a scheduling system.
Preferred: WinTeam experience.
3 years prior customer service experience required.
Contract security experience preferred.
Valid PERC card and 20 Hour Security Training Certificate.
KNOWLEDGE, SKILLS & ABILITIES
Proficiency with Microsoft Office software and scheduling software.
Willingness and ability to work a flexible schedule to meet the needs of the business, including weekends and evenings.
Strong organizational skills and proven ability using poise and professional judgment in complex situations in a fast-paced environment.
Proven ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines.
Great written, verbal, and interpersonal communication skills.
Strong drive and initiative, excellent work ethic, eager and fast learner, and a 'can-do attitude.
Education Requirements (All)
GED or High School Diploma
Certification Requirements (All)
PERC Card
20 hour Security Training Certificate
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan
This job reports to the William Jefferson
This is a Full-Time position 1st Shift, Weekends, On Call.
Travel is not required
Number of Openings for this position: 1
$40 hourly 59d ago
Nowell Park Front Desk Receptionist
Joliet Park District
Front desk coordinator job in Joliet, IL
FLSA Classification: Non Exempt, Part Time
Salary Range: $15/hr
Reports to: Recreation Superintendent
Under the direction of the Recreation Superintendent, the Desk Staff Personnel is responsible for providing exceptional customer service, greeting members and guests, program and membership registration, and other general clerical duties.
Essential Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
Provide excellent customer service to all guests and members
Assist customers registering for programs, memberships, activities and events
Process program and membership registrations
Maintain good working knowledge of the Registration Software System and office equipment
Process cash, check, and credit card transactions
Balance cash drawer at end of shift
Answer phone calls and transfer calls appropriately when necessary
Ensure cleanliness and professional appearance of desk areas
Uphold ALL policies of the Joliet Park District and follow the philosophy of the Joliet Park District concerning costumer service as outlined in the employee manual
Must attend staff meetings
Knowledge/Be aware of all activities scheduled in the facility during shift
Work special events as required
Perform all other duties assigned
Hours
This is a part time position with hours that may include days, evenings, weekends, and holidays.
Supervisory responsibilities
None
Work environment
Work setting is indoors, behind a desk. Noise levels can range between quiet office setting to moderate-noisy level of sound when children or members are present.
Physical demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; bend; kneel; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; and carry materials. Although rare, the employee may occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Education and Experience
Some high school education preferred
Additional eligibility requirements
Must be at least 16 years of age
Current CPR certification or ability to gain CPR certification required
General math skills; ability to add, subtract, multiply and divide numbers.
Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
Organized, responsible, and must maintain strong customer service skills.
Affirmative Action/EEO statement
The Joliet Park District is an Equal Opportunity Employer
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$15 hourly Auto-Apply 14d ago
Front Desk Receptionist
Genesis Orthopedics & Sports Medicine
Front desk coordinator job in Oak Brook, IL
Job Description
FrontDesk Receptionist - Genesis Orthopedics & Sports Medicine Part
-Time | In-Person | Oak Brook, IL, United States
Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable FrontDesk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience.
This position requires:
Prior experience working at a medical office frontdesk, including patient check-in and check-out processes.
Proficiency in insurance verification to ensure accurate coverage prior to patient appointments.
Spanish language fluency to communicate effectively with our diverse patient population.
Strong organizational skills and the ability to multitask in a fast-paced clinical setting.
You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic frontdesk experience are highly valued.
Key Responsibilities
Greet and assist patients in alignment with our Mission and Values.
Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed.
Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments.
Schedule, confirm, and follow up on appointments and visits.
Maintain accurate patient records and documentation.
Collaborate with on-site clinical teams and off-site support staff.
Keep the frontdesk area clean, organized, and patient-ready.
Assist clinical staff with administrative tasks as needed.
Schedule
Part-time, Monday-Friday, 4-hour day shifts.
Primary location: Oak Brook, IL, United States (with potential temporary assignments to other locations as needed).
Requirements
Qualifications
Education:
High school diploma or equivalent (required)
Associate degree or relevant training (preferred)
Experience:
Minimum 2 years in a medical frontdesk or customer service role (medical office experience required).
Insurance verification experience (required).
Epic EHR experience (preferred).
Orthopedic frontdesk experience (preferred).
Skills & Abilities:
Fluent in English (required) and Spanish (required for patient interaction).
Excellent verbal and written communication skills.
Strong organizational skills with attention to detail.
Ability to multitask and remain composed in a busy environment.
Proficiency in scheduling systems and basic computer applications.
Benefits
About Genesis
At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person-physically and emotionally-while fostering lasting relationships.
Our values:
Compassion: We understand and care about what patients are going through.
Excellence: We strive for exceptional quality and continuous improvement.
Humility: We sacrifice for the good of the team and our patients.
Faith: We believe the impossible is possible.
Passion: We bring energy and optimism to every task, interaction, and project.
$29k-37k yearly est. 22d ago
Full Time Pediatric Office Front Desk Receptionist
Pediatrics On Demand Inc.
Front desk coordinator job in Oak Lawn, IL
Job Description
Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age.
We are focused on high quality patient care and customer service. We are currently seeking a bright frontdesk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission “Better Healthcare for Tomorrow's Leaders”.
Hourly: $18-$20 Depending on Experience
12 hour shifts
FrontDesk Responsibilities:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains payments form the patients
Obtaining consents for treatment
Verifying insurances and collecting copays and balances
Maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes
Must follow and enforce accepted safety practices for patients
Report any incidents/patient concerns to supervisor in a timely manner
Must display a professional, friendly, and courteous manner at all times
Being a team player
Performs other duties as assigned
Supervisory Responsibilities
Report attendance and tardy issues per shift as required
Maintain excellent attendance-lead by example
Other duties as required
Requirements:
Healthcare experience required
High school Diploma or GED
Ability to work evenings and weekends
Skills:
Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.
Job Type:
Full Time
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$18-20 hourly 12d ago
Medical Office Front Desk Receptionist
Basko Dermatology
Front desk coordinator job in Naperville, IL
Job DescriptionWe are seeking a dedicated and professional FrontDesk Receptionist to join our growing team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.
BENEFITS OFFERED
Generous pto (paid time off)
Paid holidays
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) plan with guaranteed employer contribution
Employee discounts
Paid training
ResponsibilitiesRECEPTIONIST RESPONSIBILITIES
Greet patients and visitors warmly, ensuring a positive first impression.
Answer phone calls and manage medical scheduling, including booking appointments and confirming patient visits.
Provide excellent patient service by addressing inquiries and resolving issues promptly.
Maintain accurate medical records and ensure confidentiality in compliance with HIPAA regulations.
Utilize EHR software for patient management and record keeping.
Perform administrative duties such entering patient insurance information, filing, data entry, and handling correspondence.
Check-out patients and collect co-pays, deductibles as necessary.
Maintain cleanliness and organization of the reception area.
All other duties as assigned by office manager or physician.
Required SkillsRECEPTIONIST SKILLS & QUALIFICATIONS
Proficiency in medical scheduling and patient service within a healthcare setting.
Strong understanding of medical terminology and administrative procedures.
Proven ability in establishing rapport with patients, staff and supervisors.
Experience with electronic health record systems is preferred.
Excellent organizational skills with the ability to multitask effectively.
Strong communication skills, both verbal and written, to interact professionally with patients and staff.
Attention to detail in maintaining accurate records and documentation.
Ability to work independently as well as part of a team in a dynamic environment.
RECEPTIONIST EXPERIENCE
Previous experience in a healthcare office, hospital or other medical facility highly desired
Previous experience in posting charges and receipt of payments highly desired
High school diploma or equivalent
Join us in providing outstanding care to our patients while supporting the operational needs of our healthcare facility. Your contribution will be vital in ensuring that our frontdesk operates smoothly and efficiently.
$29k-36k yearly est. 26d ago
Bilingual Front Desk Receptionist (Aurora)
Dental Dreams 3.8
Front desk coordinator job in Aurora, IL
Job DescriptionThe Role: Premier Dental LLC in Aurora, IL is now hiring FrontDesk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. We have many Spanish-speaking patients so being bilingual is a huge plus!
Who Are We: Premier Dental LLC is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Excellent Customer Service skills
Dentrix and/or Eaglesoft (preferred)
Full Time Availability - Mon - Sat
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Premier Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$29k-35k yearly est. 4d ago
Front Desk - Ottawa Street Pool
Plainfield Park District
Front desk coordinator job in Plainfield, IL
The frontdesk employee is responsible for registering patrons for pool related programs, handling admissions into the facility, and performing opening and closing duties.
Starting hourly rate is $15.50 per hour
General Information for all Pool positions
The Pool season is from May - August 2026
Hours vary between 8:00am and 9:00pm depending upon programs and events. Shifts may vary.
Candidates will be interviewed and may be selected for a pool position based upon candidates' qualifications.
The pool environment is an outdoor setting. Staff will be exposed to weather conditions, including cold, rain, and extreme heat. Inclement weather is monitored daily and safety precautions taken when necessary.
Interviews will take place in March. If you are away at school, please indicate on your application the dates of your winter and/or spring break to assist us in scheduling interviews
Pool staff training dates will be held in May prior to the pool opening; dates will be reviewed during the interview process.
Plainfield Park District is an Equal Opportunity Employer.
Represents the District as a point of contact with patrons, renters, and participants during programs.
Assists customers on the phone, in person, and in written form with all processes and questions, providing exceptional customer service experience and promoting Park District services and facilities.
Enforces general pool rules in all common pool areas; collect and retain prohibited objects for patrons while on pool grounds, and dispel loitering around the counter area
Ensures confidential use of customer information, including credit card transactions and household account information.
Assists customers with registrations, facility/shelter booking, membership sales and point of sale transactions.
Successfully balances receipts and prepares daily bank deposits.
Establishes and maintains a positive working relationship with residents, customers, vendors, community partners and co-workers.
Have a solid working knowledge of the RecTrac and WebTrac registration system.
Accountable for accurately completing all clerical functions accurately and timely according to District guidelines and expectations.
Responds to internal and external phone calls, e-mails, comments and suggestions in a timely manner.
Provides accurate information about programs, rentals and registration.
Maintains cleanliness of frontdesk area.
Report to the Facility Manager any repairs and supplies needed.
Knows, understands and adheres to Park District policies and procedures.
Maintains a proactive approach to safety and risk management. Report all accidents, incidents and unsafe conditions in a timely manner.
Performs all job tasks within the rules and guidelines of the District's safety program.
Performs any additional related tasks as required.
Requirements
Must be 16 years of age.
C.P.R. and First Aid Certification required; ability to certify at time of hire.
Must have computer skills and ability to learn registration software and point of sale program.
Candidate must be dependable and able to possess good judgement in difficult situations
Must have strong interpersonal skills and work well with the public and other staff.
Ability to follow direction and work independently.
$15.5 hourly 8d ago
Part-Time Front Desk Receptionist
Beyond Podiatry
Front desk coordinator job in Lemont, IL
Job DescriptionDescription:
As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinatefront-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the frontdesk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned.
Requirements:
Excellent verbal and communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
Computer skills
Able to work effectively with team members
EMR experience is preferred
Insurance Knowledge is preferred
Professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Great customer service attitude
High School Diploma or GED
Benefits:
401(K)
401(K) Employer Match
$28k-36k yearly est. 22d ago
Front Desk Receptionist
Family Eye Physicians
Front desk coordinator job in Oak Lawn, IL
Job Title: FrontDesk
Department: FrontDesk
Reports to: FrontDesk Manager
Responsibilities
Welcome patients and visitors and help patients and guests feel comfortable when waiting to be attended to
Track patients in the reception area and communicate with them, as needed.
General administrative and computer work
Collect or update patient information including demographics and insurance information; collect completed patient forms and payments
Enters all new patient demographic information into the computer.
Schedule, reschedule, and cancel appointments as necessary.
Update patient recalls as necessary.
Total daily charges; add to any balance; give receipt; post payments in computer
Reconciles cash receipts daily; prepares daily report
Checks-out all patients; ensure patients understand their condition and treatment; provide any special instructions to patients upon leaving; provide clarification of the doctor's instructions.
Skills/Abilities
Excellent customer service skills.
Strong listening and verbal communication skills
Impeccable customer service with a patient focus
Ability to communicate effectively across all levels
Strong organizational skills and attention to detail
Effective time management abilities are essential
Strong desire to learn new skills and grow with the company
Bilingual. Fluent in English and Spanish, Polish or Arabic
Accurate data entry.
Basic math skills
Ability to work as a team member.
Management of multiple tasks simultaneously.
Empathetic personality with concern and respect for patients' needs.
Composure under pressure.
Must be ok with traveling within 3 of our offices. 2 are located in Oak Lawn and occasionally travel to Orland Park office. (Main Locations will be in Oak Lawn)
$29k-36k yearly est. 60d+ ago
Front Desk Receptionist
Chenmed
Front desk coordinator job in Dolton, IL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
Maintains the confidentiality of patients' personal information and medical records.
Reviews patients' personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly Auto-Apply 39d ago
Medical Receptionist- Morris Illinois
Afc Urgent Care 4.2
Front desk coordinator job in Hinsdale, IL
Greet patients with great customer service
Answer phone calls and patient questions in a friendly and helpful tone
Provide patients with initial paperwork and obtain copies of insurance and identification cards
Assist patients with follow-up appointments, and fulfill medical documentation requests
Willing to be cross-trained and perform other duties for other roles in the clinic such as a medical assistant
Perform opening and closing procedures and duties
Qualifications
High School Diploma or GED required
Previous medical office experience preferred
Knowledge of Experity EMR preferred
Weekday, Weekend and Holiday work availability
While performing the duties of this job, the employee is regularly required to sit and frequently required to walk for long periods of time
Potential exposure to potentially infectious materials and chemicals
Benefits
PTO
Health insurance
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$34k-39k yearly est. Auto-Apply 60d+ ago
Nowell Park Front Desk Receptionist
Joliet Park District
Front desk coordinator job in Joliet, IL
FLSA Classification: Non Exempt, Part Time
Salary Range: $15/hr
Reports to: Recreation Superintendent
Under the direction of the Recreation Superintendent, the Desk Staff Personnel is responsible for providing exceptional customer service, greeting members and guests, program and membership registration, and other general clerical duties.
Essential Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
Provide excellent customer service to all guests and members
Assist customers registering for programs, memberships, activities and events
Process program and membership registrations
Maintain good working knowledge of the Registration Software System and office equipment
Process cash, check, and credit card transactions
Balance cash drawer at end of shift
Answer phone calls and transfer calls appropriately when necessary
Ensure cleanliness and professional appearance of desk areas
Uphold ALL policies of the Joliet Park District and follow the philosophy of the Joliet Park District concerning costumer service as outlined in the employee manual
Must attend staff meetings
Knowledge/Be aware of all activities scheduled in the facility during shift
Work special events as required
Perform all other duties assigned
Hours
This is a part time position with hours that may include days, evenings, weekends, and holidays.
Supervisory responsibilities
None
Work environment
Work setting is indoors, behind a desk. Noise levels can range between quiet office setting to moderate-noisy level of sound when children or members are present.
Physical demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; bend; kneel; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; and carry materials. Although rare, the employee may occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Education and Experience
Some high school education preferred
Additional eligibility requirements
Must be at least 16 years of age
Current CPR certification or ability to gain CPR certification required
General math skills; ability to add, subtract, multiply and divide numbers.
Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
Organized, responsible, and must maintain strong customer service skills.
Affirmative Action/EEO statement
The Joliet Park District is an Equal Opportunity Employer
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$15 hourly 14d ago
Bilingual (Only) Part-Time Pediatric Front Desk Receptionist
Pediatrics On Demand Inc.
Front desk coordinator job in Oak Lawn, IL
Job Description
Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age.
We are focused on high quality patient care and customer service. We are currently seeking a bright frontdesk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission “Better Healthcare for Tomorrow's Leaders”.
Hourly: $18-$20 Depending on Experience
12 hour shifts
FrontDesk Responsibilities:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains payments form the patients
Obtaining consents for treatment
Verifying insurances and collecting copays and balances
Maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes
Must follow and enforce accepted safety practices for patients
Report any incidents/patient concerns to supervisor in a timely manner
Must display a professional, friendly, and courteous manner at all times
Being a team player
Performs other duties as assigned
Supervisory Responsibilities
Report attendance and tardy issues per shift as required
Maintain excellent attendance-lead by example
Other duties as required
Requirements:
Healthcare experience required
High school Diploma or GED
Ability to work evenings and weekends
Bilingual
Skills:
Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.
Job Type:
Part Time-Full Time
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$18-20 hourly 13d ago
Bilingual Front Desk Receptionist (Joliet)
Dental Dreams 3.8
Front desk coordinator job in Joliet, IL
Job Description
The Role: Dental Dreams LLC in Joliet, IL is now hiring FrontDesk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be Bilingual - Spanish, with great customer service skills and a passion for helping others.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$29k-35k yearly est. 22d ago
Part-Time Front Desk Receptionist
Beyond Podiatry
Front desk coordinator job in Lemont, IL
Part-time Description
As a receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the business. You will also coordinatefront-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the frontdesk welcomes guests positively and executes all administrative tasks to the highest quality standard and other duties as assigned.
Requirements
Excellent verbal and communication skills
Multitasking and time-management skills, with the ability to prioritize tasks
Computer skills
Able to work effectively with team members
EMR experience is preferred
Insurance Knowledge is preferred
Professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Great customer service attitude
High School Diploma or GED
Benefits:
401(K)
401(K) Employer Match
Salary Description $17.00 / Hour
$17 hourly 21d ago
"Urgent Care Marketing: Drive Patient Engagement and Boost Growth!"
Afc Urgent Care 4.2
Front desk coordinator job in Naperville, IL
Company Overview: Our reputable urgent care facility is committed to providing convenient and high-quality healthcare services to our community. We prioritize accessibility, efficiency, and exceptional patient experiences. As we continue expanding our services and reach, we seek a talented and dedicated Marketing Specialist to join our team and help us effectively promote our urgent care services. Job Summary: The Marketing Specialist for our urgent care facility will play a key role in developing and implementing strategic marketing initiatives. Your primary objective will be to increase patient awareness, enhance our brand presence, and drive patient engagement. The successful candidate will possess a strong background in healthcare marketing, a creative mindset, and the ability to thrive in a fast-paced environment. Responsibilities: · Develop and execute comprehensive marketing strategies to promote our urgent care services and increase patient acquisition.· Conduct market research to identify trends, competitors, and opportunities for differentiation. · Create compelling marketing campaigns across multiple channels, including digital, social media, print, and traditional advertising. · Manage and optimize our online presence, including the website, social media platforms, online directories, and review sites.· Collaborate with internal teams to develop engaging content for marketing materials, blog posts, newsletters, and press releases. · Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services. · Monitor and analyze marketing performance metrics to measure campaign effectiveness and make data-driven decisions. · Stay updated with industry trends, emerging marketing strategies, and technological advancements with cross-functional teams, including providers, administrators, and operational staff, to align marketing strategies with business objectives. · Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders. · Monitor industry regulations and compliance requirements related to marketing activities. · Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals. Qualifications: · Proven experience in marketing roles, preferably within the healthcare industry. · Strong understanding of marketing principles, strategies, and tactics. · Proficiency in digital marketing platforms, social media management, and content creation. · Excellent written and verbal communication skills. · Creative thinker with the ability to generate innovative ideas and campaigns · Strong analytical skills and the ability to interpret data to drive marketing decisions · Exceptional organizational and project management abilities · Knowledge of healthcare industry regulations and compliance considerations is preferred.
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$42k-48k yearly est. Auto-Apply 60d+ ago
Bilingual (Only) Full Time Pediatric Office Front Desk Receptionist
Pediatrics On Demand Inc.
Front desk coordinator job in Oak Lawn, IL
Job Description
Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age.
We are focused on high quality patient care and customer service. We are currently seeking a bright frontdesk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission “Better Healthcare for Tomorrow's Leaders”.
Hourly: $18-$20 Depending on Experience
12 hour shifts
FrontDesk Responsibilities:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains payments form the patients
Obtaining consents for treatment
Verifying insurances and collecting copays and balances
Maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes
Must follow and enforce accepted safety practices for patients
Report any incidents/patient concerns to supervisor in a timely manner
Must display a professional, friendly, and courteous manner at all times
Being a team player
Performs other duties as assigned
Supervisory Responsibilities
Report attendance and tardy issues per shift as required
Maintain excellent attendance-lead by example
Other duties as required
Requirements:
Healthcare experience required
High school Diploma or GED
Ability to work evenings and weekends
Bilingual
Skills:
Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.
Job Type:
Full Time
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FKRsBOZNDx
$18-20 hourly 13d ago
Bilingual Front Desk Receptionist (Chicago Heights)
Dental Dreams 3.8
Front desk coordinator job in Chicago Heights, IL
Job Description
The Role: Dental Dreams LLC in Chicago Heights, IL is now hiring FrontDesk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be bilingual (Spanish), with great customer service skills and a passion for helping others.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and More
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
How much does a front desk coordinator earn in Kankakee, IL?
The average front desk coordinator in Kankakee, IL earns between $26,000 and $41,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Kankakee, IL