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Front desk coordinator jobs in Scranton, PA - 109 jobs

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Front Desk Coordinator
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  • Front Desk Coordinator

    Kingston 4.4company rating

    Front desk coordinator job in Kingston, PA

    Benefits: 401(k) Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Vision insurance Job post summary Pay: $16.00 - $20.00 per hour Job description: Job Summary: The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service, assist with appointment bookings, handle guest inquiries, and promote spa services and products. The ideal candidate should have a background in sales and hospitality, with the ability to multitask in a fast-paced, luxury environment while maintaining a professional and welcoming demeanor. Key Responsibilities: Greet and welcome guests warmly upon arrival, ensuring a positive and inviting experience. Answer phone calls, respond to emails, and manage guest inquiries about services, products, and scheduling. Efficiently schedule and confirm appointments, handling bookings and cancellations. Promote and upsell spa services, treatments, and retail products. Maintain accurate records of guest preferences, transactions, and appointments. Process payments and balance the cash register at the end of each shift. Ensure the front desk area and lobby are clean, organized, and stocked with necessary materials. Assist guests with special requests, ensuring that all needs are met to create a luxurious experience. Stand and remain attentive throughout the shift, anticipating and addressing guest needs. Collaborate with spa therapists, managers, and other team members to ensure smooth daily operations. Handle guest complaints or concerns with professionalism and escalate issues to management as necessary. Qualifications: Previous experience in hospitality, guest services, or luxury retail is required. Sales experience, particularly in a high-end or luxury environment, is highly preferred. Excellent communication, interpersonal, and organizational skills. Ability to remain professional, friendly, and calm under pressure. Must be able to stand and remain on your feet for the duration of the shift (8+ hours). Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Discounts on spa treatments and retail products Opportunity for growth within the company Health, dental, and vision benefits (for full-time employees) Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Work Location: In person Compensation: $16.00 - $20.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
    $16-20 hourly Auto-Apply 55d ago
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  • Receptionist

    Pennsylvania Associates LLC 4.7company rating

    Front desk coordinator job in Mount Pocono, PA

    Job Description Receptionist We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Receptionist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long-term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents. Requirements: Hs diploma/GED or verifiable work experience in lieu of education Associate degree preferred 1-3 years' experience in office setting; experience in medical field a plus. Must have exceptional customer service skills Must have exceptional computer skills Responsibilities: Candidate must be comfortable observing urine samples, test onsite and/or package for laboratory. Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries. Responsible for cash collection and daily balancing. Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc. Responsible for daily phone coverage functions. Maintain security by following procedures, monitoring logbook, checking in visitors, etc. Coordinate appointments for clients and staff. Communicate all relevant information to supervisory staff regarding clients and the facility. Manage Accounts Receivable/Accounts payable/deposits. Maintain a safe and clean reception area by complying with procedures, rules, and regulations. Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University Join our team. Join our mission.
    $29k-34k yearly est. 25d ago
  • Interventional Radiology Job Near Scranton, PA

    Atlantic Medsearch

    Front desk coordinator job in Scranton, PA

    Job DescriptionInterventional Radiology Job Near Scranton, PA. Single specialty group seeks another interventional radiologist. Responsibilities include a wide scope of general radiology modalities and interventional procedures. Work schedule consists of Mon-Fri from 8am-5pm. Call schedule is 1:4. Compensation offers a competitive salary, incentives, benefits, malpractice, CME, vacation, relocation and may include a signing bonus. Nationally Accredited in MRI, Ultrasound, CT, Nuclear Medicine and in Vascular Ultrasound. Services over 300K residents, local hospital is one of the largest community hospitals in NE Pennsylvania. Area has an international airport, 5 colleges and universities, and serves as the center of business and industry for Northeastern Pennsylvania. For more details on this position & others we have, email us at ************************** or call ************.
    $30k-46k yearly est. Easy Apply 18d ago
  • Receptionist

    Pinnacle Treatment Centers 4.3company rating

    Front desk coordinator job in Mount Pocono, PA

    We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Receptionist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long-term recovery. You will partner with the Executive Director to establish and maintain a therapeutic environment and routine for our residents. Requirements: Hs diploma/GED or verifiable work experience in lieu of education Associate degree preferred 1-3 years' experience in office setting; experience in medical field a plus. Must have exceptional customer service skills Must have exceptional computer skills Responsibilities: Candidate must be comfortable observing urine samples, test onsite and/or package for laboratory.  Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries. Responsible for cash collection and daily balancing. Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc. Responsible for daily phone coverage functions. Maintain security by following procedures, monitoring logbook, checking in visitors, etc. Coordinate appointments for clients and staff. Communicate all relevant information to supervisory staff regarding clients and the facility. Manage Accounts Receivable/Accounts payable/deposits. Maintain a safe and clean reception area by complying with procedures, rules, and regulations. Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University Join our team. Join our mission.
    $29k-35k yearly est. 53d ago
  • Front Desk Coordinator

    Vybe Urgent Care

    Front desk coordinator job in Shavertown, PA

    Job Description We're making great healthcare easy for all. Will you join our team? Delivering great healthcare begins with you. That's because our Medical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors. Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential Key Responsibilities - your typical day Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients. Make outbound phone calls including following up on patient voicemails. Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence. Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs. Qualifications 6+ months' experience in a healthcare setting strongly preferred Strong phone skills, including active listening while researching the patient's account Familiarity with healthcare practices Excellent communication skills Ability to work independently with minimal supervision A minimum of a high school diploma or GED is required. Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting Experience on EMR, especially athena Net is preferred Get to know vybe We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career. Ready to make a difference? Good, we are too! Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood! Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves. Grow your career as part of a caring team! You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction. We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed. We believe in the work we do and in having fun while doing it! We share your values! Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients. We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly. Ready to join our team? Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-35k yearly est. 15d ago
  • Medical Receptionist

    Eyetastic Services

    Front desk coordinator job in Shavertown, PA

    We are hiring Medical Receptionists in Havertown & Media, PA! The practice is seeking a personable and motivated Medical Receptionist to join its front desk team. This full-time role is ideal for candidates who thrive in a fast-paced setting, enjoy working with people, and appreciate a collaborative work environment. No previous experience in a medical or eye care office is required, as comprehensive training will be provided. Key Responsibilities: Greet patients and ensure they feel comfortable, welcome, and cared for Show empathy and understanding when addressing patient needs and concerns Work cooperatively with team members across various departments Manage a high patient volume and multitask efficiently in a fast-paced environment Embrace learning on the job, ask questions, and accept constructive feedback About the Practice: This busy, multi-physician ophthalmology practice serves the greater Havertown and Media communities with a strong emphasis on patient-centered care and teamwork. The culture is defined by warmth, respect, and cooperation, where staff members support one another and strive to make every patient feel welcome and well-cared for. The team values empathy, open communication, and a willingness to learn, fostering an environment where new employees are trained and encouraged to grow. Work Schedule: Monday-Friday, 7:45 am-5:00 pm One evening shift per week (11 am-7 pm or 12 pm-8 pm) Saturday shift (once per month, 8 am-3 pm) Compensation & Benefits: Starting at $19+/hour, depending on experience Paid time off, with increases after 1 and 5 years Paid holidays Health insurance (50% employer / 50% employee) Optional dental insurance (100% employee) 401(k) with up to 4% employer match after 1 year The Team: The receptionist will work alongside a diverse group of professionals, including physicians, billing specialists, technicians and scribes, optical staff, administrative assistants, and managers. All necessary training and support will be provided. Interview Process: Initial phone screening In-person interview 1-hour shadowing session to meet staff and experience the practice environment How to Apply: Friendly, empathetic candidates who are eager to learn and enjoy working as part of a supportive team are encouraged to apply. Experience is not required; the practice is excited to train the right individual. Apply now through our job board, or send your CV/Resume to Steve Gill at ***************************. Requirements: No previous eyecare experience required (training provided) Prior experience as a medical receptionist is preferred Friendly, positive attitude and strong work ethic Excellent communication and interpersonal skills Willingness and ability to learn quickly Availability to work at least one evening shift per week (11 am-7 pm or 12 pm-8 pm) Flexibility to work occasional Saturday shifts (8 am-3 pm) Eyetastic Services partners only with employers that provide equal opportunities across all healthcare fields. As a team of eye care professionals, we are here to support you throughout the hiring process, including resume enhancements and negotiation assistance. We prioritize your privacy and ensure your information remains confidential, not shared with third parties or other agencies, so that you can explore this exciting opportunity with peace of mind. Visit eyetasticservices.com for a comprehensive list of eye care professional and paraprofessional opportunities nationwide.
    $19 hourly Easy Apply 14d ago
  • Registration Specialist

    Schuylkill 3.2company rating

    Front desk coordinator job in Dickson City, PA

    Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees. Job Duties Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information. Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone. Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate. Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately. Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered. Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling. Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution. Maintains compliance with registration accuracy. Minimum Qualifications High School Diploma/GED 1 year Customer service or 1 year Healthcare environment such as a hospital and/or physician office Computer and typing proficiency. Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness. Must successfully pass the required training in two attempts or less. Preferred Qualifications Associate's Degree Health care or related field 2 years registration/insurance verification in a health care setting Knowledge of medical terminology. Bi-lingual - Spanish/English. Physical Demands Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Evening Shift Address: 334 Main St Primary Location: Orthopedic Institute- Dickson City Position Type: Onsite Union: Not Applicable Work Schedule: evenings weekends and holidays Department: 1029-00222 DC -Registration
    $38k-44k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator I

    Phoenix Physical Therapy

    Front desk coordinator job in Hazle, PA

    DEPARTMENT: Operations FLSA: Non-Exempt Clinic Director GRADE: The Patient Care Coordinator I serve as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Prepares and maintains equipment and physical environment for daily activities. Will assist with patient care. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. KEY RESPONSIBILITIES: Greet patients and visitors in a courteous and friendly manner. Oversee the cleanliness and inventory of the clinic. Maintains safety and sanitary requirements. Assist with set-up of treatment rooms, supervision, and safety of the clinic. Answer the phones and relay messages. Schedule and remind patients for services to assure their treatment goals are met. Perform insurance verification. Meet with patients on their first visit to assure all necessary paperwork is completed. Collect patient's co-payment, co-insurance, and deductible each office visit. Process credit card payments Ensure that the procedure codes are accurately entered into the EMR. Maintain patient confidentiality in accordance with the PHOENIX company guidelines. Conduct end-of-day procedures as outlined in company procedure manual. Perform other office support work as needed. Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations. Other duties as assigned. Qualifications Education / Training: High School Diploma or GED required; Associates Degree or college level business courses preferred. 0-2 years of previous experience in a medical office, customer service, or other related business. Current CPR Certificate Specialized Knowledge/Skills: Ability to communicate effectively and professionally with a wide variety of people. Strong organizational skills with attention to detail and accuracy. Be able to follow directions. Proficient with Microsoft word, strong data entry skills with EMR systems Ability to handle multiple tasks in a very busy environment. Physical Requirements: Consistent and regular use of phone required. Must be able to keep numbers in correct order on a very consistent and regular basis. Regular and consistent use of keyboard and mouse. May be required to stoop, kneel, crouch o lift. Must be able to occasionally lift up to 50 pounds. Consistent sitting for many hours at one time. Majority of day (50%+) is spent sitting at a desk. Additional challenges may arise, at which time Phoenix may revise this job description. ***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
    $18k-38k yearly est. 4d ago
  • Hotel Front Desk

    Banta Management Services 4.7company rating

    Front desk coordinator job in East Stroudsburg, PA

    Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
    $30k-35k yearly est. 60d+ ago
  • Registration Clerk - Full-Time

    Wayne Memorial Health System & Community Health Centers 4.4company rating

    Front desk coordinator job in Honesdale, PA

    Full-time (various shifts between 6 a.m. - 11:30 p.m., weekends included) The Registration Clerk is responsible for procedures pertaining to hospital admissions, outpatient and emergency room registration functions. The Registration Clerk collects required patient demographic and insurance carrier data, participates in the collection of deductibles and co-pays while ensuring compliance with Federal and State regulations. They also perform general reception duties, including greeting patients/visitors, providing directions and directing patients to clinical areas. Minimum Requirements Requires the ability to communicate effectively, good organizational skills, accurate with details, moderate typing skills. Familiar with medical and insurance terminology and related office experience preferred.
    $30k-37k yearly est. 60d+ ago
  • Medical Receptionist

    Abacus Dermatology Manage

    Front desk coordinator job in East Stroudsburg, PA

    Skills: As a Medical Receptionist, you will use your exceptional communication and customer service skills to provide a welcoming and professional environment for our patients. Your ability to multitask and stay organized will be essential to managing patient records and scheduling appointments efficiently. Proficiency in Microsoft Office and electronic medical records systems will allow you to complete administrative tasks accurately and efficiently. Knowledge of medical terminology and experience with insurance verification and billing will be beneficial in this role. Overall, your attention to detail and ability to work in a fast-paced environment will be critical to your success as a Medical Receptionist in our Health Care Services industry. Minimum Qualifications: High school diploma or equivalent 1+ years of experience in a medical office or similar setting Proficient in Microsoft Office and electronic medical records systems Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Preferred Qualifications: Associate's or Bachelor's degree in a related field Bilingual in English and Spanish Experience with insurance verification and billing Knowledge of medical terminology Experience working with patients in a healthcare setting Responsibilities: Greet patients and visitors in a courteous and professional manner Answer phone calls and schedule appointments using our electronic medical records system Verify patient insurance information and collect co-payments Maintain patient records and ensure they are accurate and up-to-date Assist with administrative tasks such as filing, faxing, and scanning documents
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Tru By Hilton Hazleton

    Front desk coordinator job in Hazleton, PA

    Job Description Responsibilities: Guest Services: Greet guests warmly, provide a positive first impression, and assist with requests throughout their stay. Reservations & Check-in/out: Register guests, assign rooms, manage check-in and check-out procedures efficiently, and handle key distribution. Communication: Answer phone calls, respond to guest inquiries, and act as a liaison between guests and other hotel departments (e.g., housekeeping, maintenance). Financial Transactions: Process payments, handle cash and credit card transactions, verify payment methods, and reconcile the cash drawer. Problem Resolution: Handle and resolve guest complaints and issues promptly and professionally. Administrative Tasks: Maintain a clean and organized front desk area, manage mail and packages, and handle general office duties like filing and faxing. Qualifications: Previous experience in customer service or the hospitality industry is preferred. High school diploma or equivalent Flexibility to work varied shifts, including nights, weekends, and holidays. Physical ability to stand for prolonged periods. Skills: Excellent communication, interpersonal, and problem-solving skills. Strong organizational and multitasking abilities. Ability to remain calm and professional in a fast-paced or high-pressure environment. Proficiency with computers, Microsoft Office, and hotel management/reservation software is a plus. Experience with multi-line phone systems.
    $25k-31k yearly est. 23d ago
  • Front Desk Agent

    Mount Airy Casino Resort 3.8company rating

    Front desk coordinator job in Mount Pocono, PA

    The Front Desk Agent is responsible for providing hospitality through greeting and welcoming guests and assisting guests in a friendly and courteous manner while performing check in and checkout processes, ensuring superior service to all guests and patrons of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Greets and welcomes guests in a friendly, courteous manner, assigns rooms and is responsible for the accurate check in and checkout processes for hotel guests. Promotes positive guest, employee and public relations at all times. Responsible for the quality, consistency and presentation of all products and services delivered to guests. Issues room keys to guests, ensuring all assigned rooms are clean and vacant. Communicates with Housekeeping / Property Operations to coordinate clean and vacant rooms or report any guest problems. Routinely describes hotel and room amenities and provides directions. Answers any guest inquiries appropriately; contacts others to obtain information when necessary. Maintains a cash bank and adheres to all revenue controls and procedures. Processes folios, posts charges and collects payments due. Reviews charges with guests. Receives cash, credit card and comps in payment. Contacts a supervisor for assistance in handling any folio disputes. Handles any pick up charges according to established policies and procedures. Obtains appropriate approval to assist guests requesting discretionary complimentaries for pick up charges. Makes hotel reservations for FIT or transient guests when the hotel is at a selling status. Records pertinent guest comments onto reservation. Reads and follows up on reservation comments. Works to resolve any guest concerns or issues in a courteous and efficient manner. Communicates any job/service related incidents to supervision in a timely manner. Provides written reports when necessary. Maintains knowledge of hotel, property, events and promotions to assist with guest inquiries. Ensures the timely delivery of all messages, mail and packages when necessary. Assists in other projects and handles job tasks as deemed appropriate. Attends meetings as necessary. Adheres to all policies, procedures and revenue controls. Meets attendance guidelines and adheres to regulatory, departmental and company policies. Qualifications Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily. Must be a minimum 18 years of age or older upon employment. High School Diploma or equivalent required. Minimum one year Hospitality/Front Office experience preferred. Casino/Front Desk experience preferred. Proficient computer/PC skills, including Microsoft Office. Possesses excellent customer service, organizational, communication and multi-tasking skills. Strong interpersonal qualities. Flexible to work any scheduled shifts and/or days, including weekends and holidays. Ability to perform basic calculations and understand, analyze, interpret and communicate guest or operational data and information. Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas. Must be able to stand or sit for long periods. Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. Adequate manual dexterity to operate office equipment and engage in light lifting. Other Skills/Abilities: Must be able to obtain and maintain a Gaming License as required by the Pennsylvania Gaming Control Board. Must be able to handle exposure to areas where smoking is permitted. Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues. Employment is contingent upon a favorable outcome of a background investigation and drug screening. The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.
    $26k-30k yearly est. 17d ago
  • Front Desk Clerk

    Mohegan 3.6company rating

    Front desk coordinator job in Wilkes-Barre, PA

    JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITE starts at $13.00/HR Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing. #WeWantYou Work Shift: Regular Knock, knock. Hear that sound? That's opportunity!
    $13 hourly Auto-Apply 15d ago
  • Front Desk Agent

    Fort Pontchartrain

    Front desk coordinator job in Lake, PA

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Resort Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Resort Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
    $25k-31k yearly est. 18d ago
  • Patient Coordinator (Cawley Physical Therapy)

    Miravistarehab

    Front desk coordinator job in Factoryville, PA

    State of Location: Pennsylvania Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Coordinator - Full-time Factoryville, PA Cawley Physical Therapy, part of the Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com
    $29k-40k yearly est. Auto-Apply 8d ago
  • Front Desk Agent

    The Penn Stroud

    Front desk coordinator job in Stroudsburg, PA

    Join Our Team as a Front Desk Agent at The Penn Stroud! Are you someone who enjoys meeting new people, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service? If so, The Penn Stroud in Stroudsburg, PA, is looking for you to join our team as a Front Desk Agent! At The Penn Stroud, we are committed to providing a welcoming and comfortable experience for our guests. Located in the heart of Stroudsburg, we pride ourselves on creating a warm and inviting atmosphere for everyone who walks through our doors. Join us and be part of a team that values professionalism, teamwork, and a passion for hospitality. What You'll Do: Key Responsibilities As a Front Desk Agent, you'll be the face of The Penn Stroud, ensuring that every guest feels at home. Your responsibilities will include: - Greeting guests with a friendly and professional demeanor. - Managing check-ins and check-outs efficiently and accurately. - Assisting guests with inquiries, reservations, and special requests. - Handling phone calls and coordinating with other departments to meet guest needs. - Maintaining the front desk area to ensure it's organized and welcoming. - Resolving guest concerns promptly to ensure a positive experience. What We're Looking For: Skills and Qualifications We're seeking individuals who are: - Friendly, approachable, and committed to providing outstanding customer service. - Detail-oriented with excellent organizational skills. - Strong communicators, both in person and over the phone. - Comfortable working in a fast-paced environment and handling multiple tasks. - Proficient in basic computer skills to manage reservations and other front desk systems. No prior experience? No problem! We welcome candidates who are eager to learn and grow with us. Why Join The Penn Stroud? While we don't currently offer additional benefits, this is a fantastic opportunity to gain valuable experience in the hospitality industry. You'll work in a supportive environment where your contributions are valued, and you'll have the chance to make a lasting impression on our guests. Our Culture and Values At The Penn Stroud, we believe in creating a workplace where everyone feels respected, valued, and empowered to succeed. We are passionate about delivering exceptional service and fostering a collaborative team environment. If you share our commitment to hospitality and excellence, we'd love to hear from you! Ready to Apply? If you're excited about the opportunity to be part of The Penn Stroud team, we encourage you to apply today! Let's work together to create memorable experiences for our guests.
    $25k-31k yearly est. 6d ago
  • Radiology Job Near Scranton, PA

    Atlantic Medsearch

    Front desk coordinator job in Scranton, PA

    Job DescriptionSingle specialty group seeks another radiologist. Responsibilities include a wide scope of general diagnostic modalities. Work schedule consists of Mon-Fri from 8am-5pm. Call schedule is 1:7. Nationally Accredited in MRI, Ultrasound, CT, Nuclear Medicine and in Vascular Ultrasound. Services over 300K residents, local hospital is one of the largest community hospitals in NE Pennsylvania. Compensation offers a competitive salary, incentives, benefits, malpractice, CME, vacation, relocation and more. Area has an international airport, 5 colleges and universities, and serves as the center of business and industry for Northeastern Pennsylvania. For more details on this position & others we have, email us at ************************** or call ************.
    $30k-46k yearly est. Easy Apply 18d ago
  • Front Desk Specialist

    Schuylkill 3.2company rating

    Front desk coordinator job in Stroudsburg, PA

    Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees. Job Duties Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information. Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone. Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate. Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately. Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered. Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling. Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution. Maintains compliance with registration accuracy. Minimum Qualifications High School Diploma/GED 1 year Customer service or 1 year Healthcare environment such as a hospital and/or physician office Computer and typing proficiency. Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness. Must successfully pass the required training in two attempts or less. Preferred Qualifications Associate's Degree Health care or related field Knowledge of medical terminology. Bi-lingual - Spanish/English. American Heart Association Basic Life Support - State of Pennsylvania Physical Demands Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 600 Commerce Blvd Primary Location: Health Center at Bartonsville Position Type: Onsite Union: Not Applicable Work Schedule: variable hours with a Saturday rotation Department: 1029-00042 Op Intake Dept
    $33k-40k yearly est. Auto-Apply 37d ago
  • Central Scheduler - Full-Time

    Wayne Memorial Health System & Community Health Centers 4.4company rating

    Front desk coordinator job in Honesdale, PA

    Full-Time. Scheduling and pre-registering of patient appointments. Responsible for obtaining pertinent demographic and insurance information from patients and physician offices. Minimum Requirements High school graduate or equivalent. Ability to communicate effectively, cooperatively, and discreetly. Excellent customer service skills, basic computer/keyboard skills, medical terminology preferred, and word processing experience preferred.
    $30k-35k yearly est. 49d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Scranton, PA?

The average front desk coordinator in Scranton, PA earns between $25,000 and $39,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Scranton, PA

$32,000
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