Clinic Receptionist - (Lakeside Family Clinic)
Front desk coordinator job in Sullivan, IN
QUALIFICATIONS
Education
High school graduate or equivalent
Experience/Skills
One year experience in office or hospital setting
Experience with billing and insurance
Ability to communicate effectively both verbally and in written reports
Required Licenses/Certifications
N/A
Working Conditions
Clean, well-lighted working environment
ROUTINE RESPONSIBILITIES
Behavioral Expectations
Consistently complies with established Behavioral Expectations
Essential Functions
Registers all patients, gives new patients medical forms to complete
Verifies patient demographic, employment and insurance information
Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients
Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits
Maintains a good working relationship with office/clinic staff members and providers
Performs other duties as assigned.
Day Shift
80 hrs/Bi-Weekly
Auto-ApplyAdmissionsReceptionist PRN
Front desk coordinator job in Sullivan, IN
QUALIFICATIONS
Education
High school diploma or GED
Reading and writing skills required
Experience/Skills
One year experience in admitting office with switchboard/communications system
Knowledge of admitting/business office/health care environment
Can correctly type 30 words per minute
Computer literate
Data entry experience
Committed to “cross training” philosophy for all assigned tasks
Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers)
Works well with stress from patient dissatisfaction with registration process
Ability to use office equipment
Works independently with little supervision
Ability to work under pressure with time constraints
Ability to concentrate
Required Licenses/Certifications
N/A
Working Conditions
Clean, well-lit working environment
ROUTINE RESPONSIBILITIES
Registration
Registers patients effectively through Meditech
Understands Meditech functionality and registers different account types accurately
Understands pre-registration for prior date of service process
Finance/Insurance
Ensures appropriate steps have been taken prior to completing registration process
Completes registration process ensuring:
Pre-certification is completed
Appropriate consents are signed
Adherence to medical compliance for Medicare patients
Self-pay policy is followed
Completes HPE applications when appropriate
Schedules financial navigation appointments as needed
Collects payments for services rendered as needed
Collects payments from patients paying previous bills
Keeps account of petty cash per each shift
Behavioral/HIPPA Standards
Interacts professionally with patients, visitors, vendors, and volunteers
Assists guests
Maintains confidentiality of guests, patients, and all SCCH employees
Displays professionalism and courtesy with peers
Reporting/Switchboard
Completes appropriate daily logs and files paperwork accordingly
Completes checklists for each shift
Answers and logs phone calls as needed per department policy
Pages on-call staff as needed per department policy
Announces Safety Briefing Meetings and 2:00pm Quiet Time.
Auto-ApplyFront Desk Optometrists Tech FT Terre Haute, IN #298
Front desk coordinator job in Terre Haute, IN
Front Desk Associate (Optometrists Technician) Full Time Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. Were not like everyone elsewith local labs in stores, eye exams, and same-day delivery on glassesour customers never miss a moment. Now, you can join one of the nations top optical retailers and help improve lives by helping people see better.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.
: The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctors office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the pre-test, selling contact lenses, communicating Eyemarts specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Drs Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Responsibilities:
* Customer Service: Provide exceptional customer service to all patients.
* Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
* Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
* Administrative Tasks: Perform other administrative tasks as assigned.
* Insurance Claims: Process insurance claims efficiently.
* Product Knowledge: Maintain up-to-date knowledge of products.
* Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
* Data Entry: Input customer information into the computer system accurately.
* Patient Assessment: Assess and interpret patients needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
* Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients charts per local Doctor specifications. File patient charts daily.
* Pre-Test Procedures: Perform a thorough pre-test as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor.
* Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention.
Requirements:
* High School Diploma or GED.
* Experience working in retail, customer service, or sales.
* Experience working in the optical industry is preferred but not required. We are willing to train.
Benefits:
* Health Insurance
* Vision Insurance
* Dental Insurance
* Matching 401k
* Short-Term and Long-Term Disability
* Life Insurance
* Fully paid benefits to maintain licensing requirements and opportunities for advancement
At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Scheduler QMA
Front desk coordinator job in Terre Haute, IN
Springhill Village is now hiring a Nurse Scheduling Coordinator The Nursing Schedule Coordinator is a key team member that is responsible for the overall assurances of appropriate staffing levels are met at all times. Skills Needed * Supportive Presence: Create a comforting and engaging atmosphere for our residents and team members.
* Organization: The ability to create staffing schedules that ensures the provision of quality nursing care.
* Collaboration: Coordinates with the Executive Director and the Director of Nursing to advise and communicate staffing schedules and needs and ensure compliance with appropriate budgetary, State and Federal guidelines.
* Teamwork: The ability to work towards a common goal of excellent care for our residents.
* Interpersonal Communication: Strong understanding and collaboration with team members to ensure quick, equitable and courteous scheduling patterns and resolutions.
Requirements:
* Successful completion of a state approved training program in medication administration.
* Indiana QMA or CNA license.
* Strong passion for geriatric nursing and commitment to senior care excellence.
* Excellent communication and interpersonal skills.
* Demonstrates C.A.R.E. values to our residents, family members, customers and staff. Compassion, Accountability, Relationshipsand Excellence
Benefits and perks include:
* Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more.
* Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching.
* Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more.
* Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement.
* Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards.
* Full-Time and Part-Time Benefits may vary, terms and conditions apply
About American Senior Communities
Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.
American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling.
Nursing Staff Scheduler
Front desk coordinator job in Terre Haute, IN
Job Address:
2222 Margaret Avenue Terre Haute, IN 47802
Southwood Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Nursing Staff Scheduler to join our team.
Monday-Friday, 8am - 5pm
PURPOSE/BELIEF STATEMENT:
The Nursing Staff Scheduler position exists to provide staffing coordination to assure that the highest degree of quality resident care is maintained at all times. This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care. The position must also manage the resources that are available to them in their job.
JOB DUTIES & RESPONSIBILITIES
Follows the master staffing schedule created by the DON or designee.
Communicates continuously with DON or designee to ensure coordination of information and maintain accuracy of nursing schedule.
Prepares daily staffing sheets with continual revisions as necessary.
Follows center policy and DON guidelines for numbers and assignment of staff and protocol for use of agency and in-house pool.
Completes a listing of vacant nursing positions for DON weekly.
Performs attendance and paid time off administration for nursing staff.
Perform all other general and/or specific administrative staffing duties required.
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
High school graduate or G. E. D. equivalent
Prior staff scheduling experience required
Benefits
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
About Us
A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.
Auto-ApplyReceptionist
Front desk coordinator job in Terre Haute, IN
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#14512
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Auto-ApplyPatient Experience Specialist
Front desk coordinator job in Terre Haute, IN
- Union Hospital Therapy, LLC - Terre Haute, IN
We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team!
What will you be doing in this role?
Scheduling and recapturing appointments, missing in action patients, and pro-actively rescheduling appointments
Registering patients (check-in/out) and ensuring all information is complete and accurate
Coordinating with the patient and/or referring physician to obtain referrals
Documenting referrals as directed in appropriate logs
Scheduling initial evaluations and follow up visits to yield optimal visits per treatment plan
Verifying patient's insurance in advance to ensure that necessary prior authorizations by payors have been obtained
Educating patients confidently about their coverage and payment responsibilities as it relates to therapy services
Ensuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-covered
Collecting all monies that are due prior to each visit
Could include co-payments, deductibles, co-insurance, and payments on statements
Answering incoming telephone calls in a consistent and professional manner, with attention to detail
Taking and delivering messages or transferring calls to voice mail when appropriate personnel is unavailable
Any other duties relating to the operations of the clinic that might be assigned by the Site Coordinator, Revenue Cycle Department or Patient Experience Coordinator
This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.
Our ideal candidate would:
Have a high school diploma or GED
Have at least a year of related experience and/or training
Past medical office experience is preferred but not required
Have the ability to stand, walk, and sit throughout the entire assigned shift
Have a high degree of professionalism in both written and verbal communication
Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel
Have the ability to work both independently and in a team environment, without constant supervision
Be able to maintain confidentiality
Be able to adapt, learn, and multitask in a fast-paced setting
What you get from us:
Opportunity for important work/life balance!
Paid time off (PTO) & paid holidays
A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options
Health improvement plan opportunities to lower premium costs
Company-sponsored basic life/AD&D insurance and long-term disability insurance
401(k) & ROTH 401(k) savings plans + company match with auto-enrollment after probationary period
Continuing professional development with CEU stipends available
Opportunities for growth and advancement
About ProgressiveHealth & Union Hospital Therapy, LLC:
ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With nearly 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth has been growing our footprint since 1995. Our team is experienced and focused to get the job done right!
Our Union Hospital Therapy team is dedicated to providing advanced rehabilitation services for all ages in settings conducive to healing. Occupational, physical, and speech therapy services are available in our comprehensive, state-of-the-art facilities. Our therapists work with patients and physicians to develop the very best plan for recovery. Union Hospital Therapy provides its clinicians with the optimal mix of clinical resources and clinical autonomy. We endorse a hands-on, one-on-one approach to therapy and have a history of providing measurable quality care to our patients.
Registration Clerk ( Weekend Shift )
Front desk coordinator job in Greencastle, IN
Job Details PUTNAM COUNTY HOSPITAL - GREENCASTLE, IN Full Time $13.50 - $20.25 Hourly DayWeekend registration clerk
Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross-functionally throughout the hospital. Weekend shift is 7am to 7pm Friday, Saturday, Sunday
Job Duties/Responsibilities:
•
Accurately enters all patient demographic, billing, and insurance information in Electronic Medical Record
•
Verifies insurance coverage
•
Obtains appropriate signed statements and authorizations
•
Efficiently conducts admittance and transfer procedures
•
Maintains a working knowledge of the Electronic Medical Record, insurance coverages, and billing policies
•
Abides by HIPAA (Health Insurance Portability and Accountability Act) guidelines
•
Helps cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails)
•
Adheres to all hospital policies and procedures
•
Performs other duties as assigned
Qualifications
Education Experience:
HS Graduate or Equivalent
Years of Related Experience:
None
License/Certificate Required:
No
Driver's License Required:
Yes
Travel Requirements:
None
Age Requirement:
18+
Job Requirements:
•
Familiarity with or the ability to quickly learn Electronic Medical Record system (CPSI)
•
Exceptional customer service skills
•
Excellent verbal and written communication skills
•
Ability to act with integrity, professionalism, and confidentiality
•
Strong time management skills with a proven ability to meet deadlines
•
Accurate data entry
•
Ability to multi-task
Preferred Skills:
•
Proven typing speed of at least 40 WPM
•
Knowledge of Medicare, Medicaid, and other insurances
Scheduler
Front desk coordinator job in Ellettsville, IN
*Direct Applicants Only. We are not seeking recruitment support for this role. Internal applicants will be given priority in the hiring process.* Smithville Communications is seeking a Scheduler to join our Customer Experience Team! The Scheduler will effectively manage the calendaring of resources to deliver Smithville services, research and resolve customer concerns, and work in close partnership with all departments to increase Smithville's level of customer service and improve responsiveness. The Scheduler thinks critically, listens actively, and makes sound decisions in a fast-paced contact center environment. Participates in the development of the department by providing input on customer feedback, the effectiveness of current practices, and suggestions for how Smithville can deliver world class customer experiences.
WHAT YOU'LL DO
Communicate professionally and clearly with both internal and external customers through active listening
Quickly comprehend and clearly understand the issues customers present and assist accordingly
Respond to customers via phone and email regarding the scheduling of Smithville services (including new installations and trouble tickets)
Walk customers through what to expect during their service-related appointments
Schedule resources related to Smithville services
Maintain customer information and installation information via service orders daily
Identify, research, and resolve customer complaints using available resources
Follow up on customer inquiries not immediately resolved within 24 hours
WHAT YOU NEED
High school diploma or equivalent required
Conversational proficiency of the English language- including the proper use of grammar, spelling, and punctuation
Customer service and keyboarding experience required. Scheduling and call center experience a plus
Demonstrated computer skills, including proficiency in Microsoft Office applications and ability to quickly learn new software
Must be able to multi-task such as typing notes while speaking with customers or technicians
Excellent verbal and written communication skills and ability to interact with a diverse population
Ability to work appropriately with and to protect sensitive information
Creative and critical thinking skills
Strong analytical and organizational skills
Attention to detail; high level of accuracy
Ability to embrace change, learn new skills, and continuously improve
Ability to work both independently and with co-workers toward the goals of the company
WE'VE GOT YOU COVERED
Insurance Plans include: Medical | Prescription | Dental | Vision | Term Life | Long-Term Disability | Voluntary Insurance
Health Savings Account with generous annual company contributions to HSA
401(k) Retirement Savings Plan with a company match
Generous Paid Time Off (PTO) program
Paid holidays
Tuition reimbursement
Paid training
Discounted company products and services
Wellness benefits
ABOUT US
For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too!
Note, all job offers are contingent upon passing a background check and drug screen.
Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer.
Auto-ApplyScheduler
Front desk coordinator job in Terre Haute, IN
Job Description
Searching for Superhero's - We Need You!
Responsibilities
To manage the overall staffing needs of the Nursing Department in accordance with company policies and governmental regulations so as to maintain excellent care of all resident needs.
Staffing includes scheduling paid time off (PTO), call-ins, reduction in staff when census is low, etc., which will require the position to have strong phone etiquette and customer service skills.
Ability to multi-task in that staffing is directly related to resident census which can change quickly on a day to day basis.
Scheduling position will have the responsibility of being on call, at times, which is determined by the Director of Nurses and Administrator.
Qualifications
High school diploma or GED required or equivalent related work experience.
Current/active CPR certification, preferred
Receptionist - Pain & Rehabilitation - Danville
Front desk coordinator job in Danville, IL
Job Details Danville (LLC) - Danville, IL Full Time High School $15.00 - $20.18 Hourly 1st Shift Administrative/ClericalGeneral Summary of Duties
Christie Clinic's department of Pain & Rehabilitation is seeking a full-time Receptionist in Danville at the Riverfront clinic from Monday-Friday 7:45am-4:45pm, with no night or weekend requirements.
Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.
Job Qualifications and Expectations
JOB DUTIES: (This list may not include all the duties assigned.)
Greet patients and visitors in an efficient, professional, and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with provider.
Assists with obtaining prior authorizations/necessary paperwork for patients such as: FMLA forms/Disability forms.
Assists with scheduling and completing the referral process for new patients.
Instructs patients with information for upcoming procedures.
Verify and update necessary demographic information.
Maintain provider schedules.
Keep a neat and orderly work area.
Maintain relevant office supplies for department effectiveness.
Perform related work as required.
REQUIRED QUALIFICATIONS:
High School Diploma or equivalent
PREFERRED QUALIFICATIONS:
Prefer one-year work experience in a healthcare environment
CERTIFICATE/LICENSE:
None
TYPICAL PHYSICAL DEMANDS:
Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.
TYPICAL WORKING CONDITIONS:
Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours.
PAY AND BENEFITS:
The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.
We also offer a substantial benefits package, including:
Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
Dependent Care Flexible Spending Account
401k Plan
Medical Flexible Spending Account
Health Insurance
Group Term Life Insurance
Dental Insurance
Identity Theft Protection
Vision Insurance
Long Term Disability
Accidental Death & Dismemberment Insurance
Scheduling Coordinator
Front desk coordinator job in Bainbridge, IN
Job Description
Scheduling Coordinator
Indiana Metal, Inc. - Full Time
Indiana Metal is seeking a highly organized, proactive, and detail-oriented Scheduling Coordinator to support efficient execution of deliveries, installation schedules, production timing, and document readiness across multiple departments. This role serves as the central hub between our Weathertight Warranty (WTW) program, logistics team, fabrication shop, subcontractors, and sales staff to ensure projects move smoothly from planning to completion.
The Scheduling Coordinator ensures all schedules, documentation, materials, and communications are properly aligned, tracked, and executed. They will manage timelines, anticipate needs, and provide clear communication to customers, subcontractors, internal teams, and field leadership.
This position is ideal for someone who thrives in a fast-paced environment, enjoys coordinating details, and understands how great organization impacts customer experience and operational success.
Key Responsibilities
Delivery & Logistics Scheduling
Schedule customer deliveries and coordinate trucking resources.
Confirm delivery timing with customers and maintain proactive communication on changes.
Serve as a point of contact for delivery drivers needing clarification, paperwork, schedule details, or updates.
Ensure all delivery documentation is complete, accurate, and accessible before scheduling.
Weathertight Warranty Install Scheduling
Schedule WTW installations in coordination with the Field Manager.
Verify all necessary documentation is received before scheduling installation dates-including aerial reports, panel layouts, measurements, and jobsite readiness confirmations.
Track missing items, request them as needed, and maintain documentation until complete.
Send full installation packets to subcontractors with job information, timing, site notes, and required materials.
Notify customers of installation timing and maintain status updates.
Production Scheduling
Schedule steel panel and trim production for the fabrication shop.
Print packet paperwork, verify measurements, and ensure required components are included.
Monitor open items needed for manufacturing or install (special trim, custom parts, windows, doors, etc.).
Track progress and ensure jobs move forward on schedule without delays.
Subcontractor Coordination
Confirm subcontractors have correct job details ahead of installation.
Track subcontractor milestones and ensure approved payments are issued at the correct time after completion and verification.
Support the Field Manager in confirming quality expectations and timelines are met.
Sales and Production Liaison
Act as the communication bridge between sales personnel and fabrication production, ensuring clean handoffs and clarity on job details, changes, and timing.
Monitor open questions, material needs, or design clarifications and ensure tasks are closed out without lag or confusion.
Route job notes, layout details, and measurement confirmations to the appropriate teams in a timely manner.
General Duties
Keep schedules current, updated, and clearly documented in Indiana Metal's systems.
Maintain accurate, clean paperwork and digital records for deliveries, jobs, and installations.
Handle basic customer questions regarding timing, documentation needs, readiness, and scheduling logistics.
Support internal process improvements to reduce scheduling gaps, communication delays, or inefficiencies.
Follow up consistently on missing documentation, open items, and pending approvals.
Keep all parties informed regarding changes or scheduling impacts.
Maintain confidentiality of project data and customer information.
Support and collaborate with the WTW Field Manager to ensure successful, clean installs with minimal rework.
Assist in refining scheduling workflows as the program grows.
Qualifications
Demonstrated office experience in a fast-paced environment (2+ years preferred)
Scheduling or project coordination experience required
Familiarity with ERP systems strongly preferred (manufacturing or construction ERP a plus)
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams)
Strong communication skills - both written and verbal
High attention to detail and accuracy
Highly organized, able to juggle multiple projects, deadlines, and priorities
Calm, solution-driven approach under pressure
Ability to delegate tasks appropriately and follow through
Strong time management and problem-solving skills
Comfortable working with drivers, subcontractors, customers, and internal staff
Professional and confident phone and email communication
Ability to identify missing information and proactively obtain it
Experience in construction, roofing, logistics, scheduling, or manufacturing is a strong plus
Additional Qualities We Value
Familiarity with metal roofing, construction sequencing, or warranty processes
Understanding of basic jobsite readiness requirements
Comfortable reading basic layouts, measurements, and install details
Can support policy compliance for WTW documentation and best practices
Capable of spotting breakdowns, delays, or documentation gaps early and addressing them before they become problems
Benefits
Full-time, on-site role at Indiana Metal
Standard Indiana Metal benefits package applies (health benefits, paid time off, holiday pay, etc.)
Starting at $21/ hour
Competitive compensation based on experience
About Indiana Metal
Indiana Metal manufactures American-made steel roofing, siding, trims, and components, providing contractors and homeowners with superior building materials backed by dedicated service and innovative support. Our team values integrity, efficiency, quality, and strong relationships with those we serve.
REGISTRATION CLERK I- EVENINGS
Front desk coordinator job in Robinson, IL
Job Description
Job Title: Registration Clerk
Home Department: Admitting
Reports To: Admitting Supervisor
Direct Reports: None
FLSA Classification: Non-Exempt
The Registration Clerk is responsible for providing outstanding customer service while ensuring an efficient and smooth registration process to all patients, family, visitors and employees. This position accurately registers patients in a timely manner to satisfy patient needs and hospital regulatory requirements. Strives to always provide a courteous and caring first impression while gathering pertinent demographic and financial information.
General Duties, Tasks and Responsibilities
Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals.
Assists patients with directions, walks them to their destination and provides wheelchair transportation when needed.
Announces pages in a clear and well-modulated voice; contacts personnel as required and keeps communication logs where necessary.
Maintains provider and other related hospital personnel contact information which is used and posted for the ER and Night call lists.
Maintains knowledge of PBX equipment and various alarms including familiarity with various hospital codes and appropriate points of contact for each code.
Ensures accurate and timely completion of legally required documents (consent forms, MSP questionnaires, verifying identity, obtaining advance directive information, etc.) per department policies and procedures.
Provides information to patient/representative about billing, complaint process, patient rights, visiting hours and hospital specific literature.
Collects and processes patient deposits and co-payments as required.
Keeps forms and supplies stocked as needed.
Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff.
Participates in performance improvement activities.
Performs other duties as assigned.
Education Requirements
High School diploma / Equivalent Required
Experience Requirements
Office / Clerical setting minimum 2 years Preferred
Computer Skills
Strong data entry and typing skills
Additional Skills
Ability to work independently, prioritize and complete tasks in a timely manner
Excellent communication and customer service skills
Patient Registration Clerk
Front desk coordinator job in Charleston, IL
VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an "Enriched health and life in a just society" through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities
CUSTOMER SERVICE COMPLIANCE STATEMENT:
Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.
POSITION DESCRIPTION:
As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provide superior service to all customers.
2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents.
3. Able to create a patient case, utilize and document as requested.
4. Notify new patient of doctor's prescription preferences, if applicable.
5. Schedule, confirm patient appointments and interpreter services, if applicable.
6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested.
7. Process patient payments, co-pay and balanced owed including smart pay, if applicable.
8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information.
9. Ensure each patient's insurance is verified prior to being seen.
10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable.
11. Perform end-of-day batching and counting.
12. Scan paper documents into electronic chart.
13. Adhere to petty cash policy, if applicable.
14. Complete ticklers/appointments to schedule within Athena workflow dashboard.
15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete.
16. Able to create a Lab Corp indigent form/scan and distribute as needed.
17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner.
18. Coordinate with navigator to ensure patients are connected to health insurance.
19. Perform other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES:
1. Basic keyboard/data entry skills, note taking, computer and telephone skills.
2. Must possess knowledge of basic computer screens, fields and procedures.
3. Must possess knowledge of basic medical terminology.
4. Must possess knowledge of basic telephone and paging systems, and routing calls.
5. Must possess knowledge of basic forms, applications and logs in the health care centers.
6. Ability to effectively communicate with staff members and general public in a clear,
concise, and courteous manner.
7. Ability to assess skills necessary for patient referral, if applicable.
8. Ability to assess non-scheduled patients and communicate to nursing/provider staff.
9. Ability to assess patient records, forms and charts for completeness and accuracy.
10. Ability to accept responsibility for own actions and receive supervision and direction.
11. Ability to maintain confidentiality of all patient records, communications and needs.
12. Ability to follow lines of authority when dealing with problems and issues.
13. Must maintain neat, clean, professional appearance.
14. Ability to multi-task.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent is desired. Training in Medical Terminology is desired.
PHYSICAL DEMANDS:
Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds.
WORK SCHEDULE:
Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff.
COMPLIANCE STATEMENT:
Abide by the requirements of all applicable State and Federal laws.
MEDICAL HOME STATEMENT:
Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum.
COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME:
* Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents.
* Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses.
* Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits.
* Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options.
* Disability Insurance: Employer-paid disability insurance for eligible positions.
* 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting.
* Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday.
* Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child.
* Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.
Patient Registration Clerk
Front desk coordinator job in Charleston, IL
Job Description
VISION, MISSION & VALUES:
Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities
CUSTOMER SERVICE COMPLIANCE STATEMENT:
Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve.
POSITION DESCRIPTION:
As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provide superior service to all customers.
2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents.
3. Able to create a patient case, utilize and document as requested.
4. Notify new patient of doctor's prescription preferences, if applicable.
5. Schedule, confirm patient appointments and interpreter services, if applicable.
6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested.
7. Process patient payments, co-pay and balanced owed including smart pay, if applicable.
8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information.
9. Ensure each patient's insurance is verified prior to being seen.
10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable.
11. Perform end-of-day batching and counting.
12. Scan paper documents into electronic chart.
13. Adhere to petty cash policy, if applicable.
14. Complete ticklers/appointments to schedule within Athena workflow dashboard.
15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete.
16. Able to create a Lab Corp indigent form/scan and distribute as needed.
17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner.
18. Coordinate with navigator to ensure patients are connected to health insurance.
19. Perform other duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES:
1. Basic keyboard/data entry skills, note taking, computer and telephone skills.
2. Must possess knowledge of basic computer screens, fields and procedures.
3. Must possess knowledge of basic medical terminology.
4. Must possess knowledge of basic telephone and paging systems, and routing calls.
5. Must possess knowledge of basic forms, applications and logs in the health care centers.
6. Ability to effectively communicate with staff members and general public in a clear,
concise, and courteous manner.
7. Ability to assess skills necessary for patient referral, if applicable.
8. Ability to assess non-scheduled patients and communicate to nursing/provider staff.
9. Ability to assess patient records, forms and charts for completeness and accuracy.
10. Ability to accept responsibility for own actions and receive supervision and direction.
11. Ability to maintain confidentiality of all patient records, communications and needs.
12. Ability to follow lines of authority when dealing with problems and issues.
13. Must maintain neat, clean, professional appearance.
14. Ability to multi-task.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent is desired. Training in Medical Terminology is desired.
PHYSICAL DEMANDS:
Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds.
WORK SCHEDULE:
Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff.
COMPLIANCE STATEMENT:
Abide by the requirements of all applicable State and Federal laws.
MEDICAL HOME STATEMENT:
Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum.
COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME:
Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents.
Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses.
Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits.
Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options.
Disability Insurance: Employer-paid disability insurance for eligible positions.
401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting.
Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday.
Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child.
Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.
Clinic Receptionist (Turning Leaf)
Front desk coordinator job in Sullivan, IN
QUALIFICATIONS
Education
High school graduate or equivalent
Experience/Skills
One year experience in office or hospital setting
Experience with billing and insurance
Ability to communicate effectively both verbally and in written reports
Required Licenses/Certifications
N/A
Working Conditions
Clean, well-lighted working environment
ROUTINE RESPONSIBILITIES
Behavioral Expectations
Consistently complies with established Behavioral Expectations
Essential Functions
Registers all patients, gives new patients medical forms to complete
Verifies patient demographic, employment and insurance information
Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients
Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits
Maintains a good working relationship with office/clinic staff members and providers
Performs other duties as assigned.
Day Shift/Monday - Friday 8a - 4:30p
80 hours/Bi-Weekly
Auto-ApplyFront Desk Optometrist s Tech FT Terre Haute, IN #298
Front desk coordinator job in Terre Haute, IN
Front Desk Associate (Optometrist s Technician) Full Time
Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We re not like everyone else with local labs in stores, eye exams, and same-day delivery on glasses our customers never miss a moment. Now, you can join one of the nation s top optical retailers and help improve lives by helping people see better.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.
: The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor s office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the pre-test , selling contact lenses, communicating Eyemart s specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Dr s Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Responsibilities:
Customer Service: Provide exceptional customer service to all patients.
Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Administrative Tasks: Perform other administrative tasks as assigned.
Insurance Claims: Process insurance claims efficiently.
Product Knowledge: Maintain up-to-date knowledge of products.
Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Data Entry: Input customer information into the computer system accurately.
Patient Assessment: Assess and interpret patient s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients charts per local Doctor specifications. File patient charts daily.
Pre-Test Procedures: Perform a thorough pre-test as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor.
Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention.
Requirements:
High School Diploma or GED.
Experience working in retail, customer service, or sales.
Experience working in the optical industry is preferred but not required. We are willing to train.
Benefits:
Health Insurance
Vision Insurance
Dental Insurance
Matching 401k
Short-Term and Long-Term Disability
Life Insurance
Fully paid benefits to maintain licensing requirements and opportunities for advancement
At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Receptionist
Front desk coordinator job in Robinson, IL
Receptionist
Department: Consulting
Reports To: Director- Consulting
Direct Reports: None
FLSA Classification: Non-Exempt
The receptionist is responsible for providing outstanding customer service to meet the communication needs of the patient, family, clinic and medical staff by performing assigned clerical duties. The receptionist provides indirect patient care in the office/clinic setting by greeting and registering patients, verifying and inputting patient demographics/insurance information and assisting in billing and collections procedures. Supports the clinic team by updating and organization information including clinic schedules, requested reports and interoffice communication. This position will also provide administrative support to include processing and organizing documents, scanning and filing, responding to staff requests and conducting follow up phone calls as needed to support department goals.
General Duties, Tasks and Responsibilities
Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous, timely and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals.
Reviews patient accounts prior to appointments to ensure forms are current and scanned in to EMR; verifies patient demographics at each visit; provides appropriate paperwork to new patients; ensures forms are accurately completed.
Collects payments and/or forwards appropriately; applies discounts as applicable; refers patients to the billing office for payment arrangements as needed, prepares receipts and posts appropriately; completes day end procedures within approved time frames.
Creates claims accurately and timely; stays up to date regarding knowledge of coding and medical terminology.
Confirms patient appointments by phone 48 hours prior to scheduled appointments; adheres to scheduling template guidelines when scheduling new and return appointments; schedules are kept current; documents no show, reschedule and or cancelled appointments; creates telephone encounters as needed and directs calls to the appropriate staff for triage.
Ensures fax in-box is kept current; reviews systems daily to confirm all documents and test results are linked to the correct patient accounts; releases medical records appropriately per policy; organizes all paperwork and filing as appropriate; ensures documentation is legible and complete.
Retrieves and manages incoming mail; addresses and mails outgoing correspondence in a timely and legible manner.
Creates and maintains accurate filing system that ensures quick retrieval of information; files materials appropriately in a timely manner; maintains medical record files; ensures physician signatures are obtained on doctor's orders within required time.
Orders, stocks and maintains appropriate level of supplies including routine supplies and equipment as well as special purchase requests.
Reviews supply order invoices for accounts payable.
Maintains confidentiality of all department data and activities.
Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff.
Participates in performance improvement activities.
Performs other duties as assigned.
Education Requirements
High School diploma / Equivalent Required
Associate's Degree in related field Preferred
Experience Requirements
Office / Clerical setting minimum 2 years Preferred
Computer Skills
Strong computer skills including Microsoft Word, Excel and Outlook
Additional Skills
Excellent written and verbal communication skills, be professional, polished and articulate well
Strong teamwork skills with the ability to communicate and work with various personalities, styles and levels of management
Ability to work independently, prioritize and complete tasks in a timely manner
Auto-ApplyRegistration Clerk ( Afternoon Shift ) 10 AM - 8:30 PM
Front desk coordinator job in Greencastle, IN
Job Details PUTNAM COUNTY HOSPITAL - GREENCASTLE, IN Full Time DayDescription
Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross-functionally throughout the hospital.
Job Duties/Responsibilities:
•
Accurately enters all patient demographic, billing, and insurance information in Electronic Medical Record
•
Verifies insurance coverage
•
Obtains appropriate signed statements and authorizations
•
Efficiently conducts admittance and transfer procedures
•
Maintains a working knowledge of the Electronic Medical Record, insurance coverages, and billing policies
•
Abides by HIPAA (Health Insurance Portability and Accountability Act) guidelines
•
Helps cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails)
•
Adheres to all hospital policies and procedures
•
Performs other duties as assigned
Qualifications
Education Experience:
HS Graduate or Equivalent
Years of Related Experience:
None
License/Certificate Required:
No
Driver's License Required:
Yes
Travel Requirements:
None
Age Requirement:
18+
Job Requirements:
•
Familiarity with or the ability to quickly learn Electronic Medical Record system (CPSI)
•
Exceptional customer service skills
•
Excellent verbal and written communication skills
•
Ability to act with integrity, professionalism, and confidentiality
•
Strong time management skills with a proven ability to meet deadlines
•
Accurate data entry
•
Ability to multi-task
Preferred Skills:
•
Proven typing speed of at least 40 WPM
•
Knowledge of Medicare, Medicaid, and other insurances
Receptionist
Front desk coordinator job in Greencastle, IN
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#37762
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Auto-Apply