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Front desk coordinator jobs in Terre Haute, IN

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Front Desk Coordinator
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Schedule Clerk
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Scheduling Coordinator
  • Clinic Receptionist - (Lakeside Family Clinic)

    Sullivan County Community Hospital 3.7company rating

    Front desk coordinator job in Sullivan, IN

    QUALIFICATIONS Education High school graduate or equivalent Experience/Skills One year experience in office or hospital setting Experience with billing and insurance Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications N/A Working Conditions Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Behavioral Expectations Consistently complies with established Behavioral Expectations Essential Functions Registers all patients, gives new patients medical forms to complete Verifies patient demographic, employment and insurance information Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits Maintains a good working relationship with office/clinic staff members and providers Performs other duties as assigned. Day Shift 80 hrs/Bi-Weekly
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • AdmissionsReceptionist PRN

    Schosp

    Front desk coordinator job in Sullivan, IN

    QUALIFICATIONS Education High school diploma or GED Reading and writing skills required Experience/Skills One year experience in admitting office with switchboard/communications system Knowledge of admitting/business office/health care environment Can correctly type 30 words per minute Computer literate Data entry experience Committed to “cross training” philosophy for all assigned tasks Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers) Works well with stress from patient dissatisfaction with registration process Ability to use office equipment Works independently with little supervision Ability to work under pressure with time constraints Ability to concentrate Required Licenses/Certifications N/A Working Conditions Clean, well-lit working environment ROUTINE RESPONSIBILITIES Registration Registers patients effectively through Meditech Understands Meditech functionality and registers different account types accurately Understands pre-registration for prior date of service process Finance/Insurance Ensures appropriate steps have been taken prior to completing registration process Completes registration process ensuring: Pre-certification is completed Appropriate consents are signed Adherence to medical compliance for Medicare patients Self-pay policy is followed Completes HPE applications when appropriate Schedules financial navigation appointments as needed Collects payments for services rendered as needed Collects payments from patients paying previous bills Keeps account of petty cash per each shift Behavioral/HIPPA Standards Interacts professionally with patients, visitors, vendors, and volunteers Assists guests Maintains confidentiality of guests, patients, and all SCCH employees Displays professionalism and courtesy with peers Reporting/Switchboard Completes appropriate daily logs and files paperwork accordingly Completes checklists for each shift Answers and logs phone calls as needed per department policy Pages on-call staff as needed per department policy Announces Safety Briefing Meetings and 2:00pm Quiet Time.
    $23k-29k yearly est. Auto-Apply 21d ago
  • Front Desk Optometrists Tech FT Terre Haute, IN #298

    Eyemart Express 3.9company rating

    Front desk coordinator job in Terre Haute, IN

    Front Desk Associate (Optometrists Technician) Full Time Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. Were not like everyone elsewith local labs in stores, eye exams, and same-day delivery on glassesour customers never miss a moment. Now, you can join one of the nations top optical retailers and help improve lives by helping people see better. Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives. : The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctors office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the pre-test, selling contact lenses, communicating Eyemarts specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Drs Tech is also responsible for performing any related work as directed by a Manager or Doctor. Responsibilities: * Customer Service: Provide exceptional customer service to all patients. * Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges. * Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system. * Administrative Tasks: Perform other administrative tasks as assigned. * Insurance Claims: Process insurance claims efficiently. * Product Knowledge: Maintain up-to-date knowledge of products. * Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality. * Data Entry: Input customer information into the computer system accurately. * Patient Assessment: Assess and interpret patients needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings). * Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients charts per local Doctor specifications. File patient charts daily. * Pre-Test Procedures: Perform a thorough pre-test as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor. * Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention. Requirements: * High School Diploma or GED. * Experience working in retail, customer service, or sales. * Experience working in the optical industry is preferred but not required. We are willing to train. Benefits: * Health Insurance * Vision Insurance * Dental Insurance * Matching 401k * Short-Term and Long-Term Disability * Life Insurance * Fully paid benefits to maintain licensing requirements and opportunities for advancement At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life. If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off. This posting provides an overview of the role. A full job description will be provided upon hire. VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $25k-29k yearly est. 25d ago
  • Scheduler QMA

    American Senior Communities 4.3company rating

    Front desk coordinator job in Terre Haute, IN

    Springhill Village is now hiring a Nurse Scheduling Coordinator The Nursing Schedule Coordinator is a key team member that is responsible for the overall assurances of appropriate staffing levels are met at all times. Skills Needed * Supportive Presence: Create a comforting and engaging atmosphere for our residents and team members. * Organization: The ability to create staffing schedules that ensures the provision of quality nursing care. * Collaboration: Coordinates with the Executive Director and the Director of Nursing to advise and communicate staffing schedules and needs and ensure compliance with appropriate budgetary, State and Federal guidelines. * Teamwork: The ability to work towards a common goal of excellent care for our residents. * Interpersonal Communication: Strong understanding and collaboration with team members to ensure quick, equitable and courteous scheduling patterns and resolutions. Requirements: * Successful completion of a state approved training program in medication administration. * Indiana QMA or CNA license. * Strong passion for geriatric nursing and commitment to senior care excellence. * Excellent communication and interpersonal skills. * Demonstrates C.A.R.E. values to our residents, family members, customers and staff. Compassion, Accountability, Relationshipsand Excellence Benefits and perks include: * Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. * Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. * Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. * Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. * Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. * Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling.
    $46k-84k yearly est. 33d ago
  • Nursing Staff Scheduler

    Communicare 4.6company rating

    Front desk coordinator job in Terre Haute, IN

    Job Address: 2222 Margaret Avenue Terre Haute, IN 47802 Southwood Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Nursing Staff Scheduler to join our team. Monday-Friday, 8am - 5pm PURPOSE/BELIEF STATEMENT: The Nursing Staff Scheduler position exists to provide staffing coordination to assure that the highest degree of quality resident care is maintained at all times. This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care. The position must also manage the resources that are available to them in their job. JOB DUTIES & RESPONSIBILITIES Follows the master staffing schedule created by the DON or designee. Communicates continuously with DON or designee to ensure coordination of information and maintain accuracy of nursing schedule. Prepares daily staffing sheets with continual revisions as necessary. Follows center policy and DON guidelines for numbers and assignment of staff and protocol for use of agency and in-house pool. Completes a listing of vacant nursing positions for DON weekly. Performs attendance and paid time off administration for nursing staff. Perform all other general and/or specific administrative staffing duties required. Perform other related activities as assigned or requested. Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards. QUALIFICATIONS & EXPERIENCE REQUIREMENTS High school graduate or G. E. D. equivalent Prior staff scheduling experience required Benefits As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts. About Us A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.
    $29k-34k yearly est. Auto-Apply 36d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk coordinator job in Terre Haute, IN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #14512 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $25k-31k yearly est. Auto-Apply 33d ago
  • Patient Experience Specialist

    Progressivehealth Career 3.6company rating

    Front desk coordinator job in Terre Haute, IN

    - Union Hospital Therapy, LLC - Terre Haute, IN We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team! What will you be doing in this role? Scheduling and recapturing appointments, missing in action patients, and pro-actively rescheduling appointments Registering patients (check-in/out) and ensuring all information is complete and accurate Coordinating with the patient and/or referring physician to obtain referrals Documenting referrals as directed in appropriate logs Scheduling initial evaluations and follow up visits to yield optimal visits per treatment plan Verifying patient's insurance in advance to ensure that necessary prior authorizations by payors have been obtained Educating patients confidently about their coverage and payment responsibilities as it relates to therapy services Ensuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-covered Collecting all monies that are due prior to each visit Could include co-payments, deductibles, co-insurance, and payments on statements Answering incoming telephone calls in a consistent and professional manner, with attention to detail Taking and delivering messages or transferring calls to voice mail when appropriate personnel is unavailable Any other duties relating to the operations of the clinic that might be assigned by the Site Coordinator, Revenue Cycle Department or Patient Experience Coordinator This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require. Our ideal candidate would: Have a high school diploma or GED Have at least a year of related experience and/or training Past medical office experience is preferred but not required Have the ability to stand, walk, and sit throughout the entire assigned shift Have a high degree of professionalism in both written and verbal communication Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel Have the ability to work both independently and in a team environment, without constant supervision Be able to maintain confidentiality Be able to adapt, learn, and multitask in a fast-paced setting What you get from us: Opportunity for important work/life balance! Paid time off (PTO) & paid holidays A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options Health improvement plan opportunities to lower premium costs Company-sponsored basic life/AD&D insurance and long-term disability insurance 401(k) & ROTH 401(k) savings plans + company match with auto-enrollment after probationary period Continuing professional development with CEU stipends available Opportunities for growth and advancement About ProgressiveHealth & Union Hospital Therapy, LLC: ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With nearly 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth has been growing our footprint since 1995. Our team is experienced and focused to get the job done right! Our Union Hospital Therapy team is dedicated to providing advanced rehabilitation services for all ages in settings conducive to healing. Occupational, physical, and speech therapy services are available in our comprehensive, state-of-the-art facilities. Our therapists work with patients and physicians to develop the very best plan for recovery. Union Hospital Therapy provides its clinicians with the optimal mix of clinical resources and clinical autonomy. We endorse a hands-on, one-on-one approach to therapy and have a history of providing measurable quality care to our patients.
    $25k-32k yearly est. 7d ago
  • Registration Clerk ( Weekend Shift )

    Putnam County Hospital

    Front desk coordinator job in Greencastle, IN

    Job Details PUTNAM COUNTY HOSPITAL - GREENCASTLE, IN Full Time $13.50 - $20.25 Hourly DayWeekend registration clerk Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross-functionally throughout the hospital. Weekend shift is 7am to 7pm Friday, Saturday, Sunday Job Duties/Responsibilities: • Accurately enters all patient demographic, billing, and insurance information in Electronic Medical Record • Verifies insurance coverage • Obtains appropriate signed statements and authorizations • Efficiently conducts admittance and transfer procedures • Maintains a working knowledge of the Electronic Medical Record, insurance coverages, and billing policies • Abides by HIPAA (Health Insurance Portability and Accountability Act) guidelines • Helps cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails) • Adheres to all hospital policies and procedures • Performs other duties as assigned Qualifications Education Experience: HS Graduate or Equivalent Years of Related Experience: None License/Certificate Required: No Driver's License Required: Yes Travel Requirements: None Age Requirement: 18+ Job Requirements: • Familiarity with or the ability to quickly learn Electronic Medical Record system (CPSI) • Exceptional customer service skills • Excellent verbal and written communication skills • Ability to act with integrity, professionalism, and confidentiality • Strong time management skills with a proven ability to meet deadlines • Accurate data entry • Ability to multi-task Preferred Skills: • Proven typing speed of at least 40 WPM • Knowledge of Medicare, Medicaid, and other insurances
    $13.5-20.3 hourly 60d+ ago
  • Scheduler

    Smithville Communications 3.3company rating

    Front desk coordinator job in Ellettsville, IN

    *Direct Applicants Only. We are not seeking recruitment support for this role. Internal applicants will be given priority in the hiring process.* Smithville Communications is seeking a Scheduler to join our Customer Experience Team! The Scheduler will effectively manage the calendaring of resources to deliver Smithville services, research and resolve customer concerns, and work in close partnership with all departments to increase Smithville's level of customer service and improve responsiveness. The Scheduler thinks critically, listens actively, and makes sound decisions in a fast-paced contact center environment. Participates in the development of the department by providing input on customer feedback, the effectiveness of current practices, and suggestions for how Smithville can deliver world class customer experiences. WHAT YOU'LL DO Communicate professionally and clearly with both internal and external customers through active listening Quickly comprehend and clearly understand the issues customers present and assist accordingly Respond to customers via phone and email regarding the scheduling of Smithville services (including new installations and trouble tickets) Walk customers through what to expect during their service-related appointments Schedule resources related to Smithville services Maintain customer information and installation information via service orders daily Identify, research, and resolve customer complaints using available resources Follow up on customer inquiries not immediately resolved within 24 hours WHAT YOU NEED High school diploma or equivalent required Conversational proficiency of the English language- including the proper use of grammar, spelling, and punctuation Customer service and keyboarding experience required. Scheduling and call center experience a plus Demonstrated computer skills, including proficiency in Microsoft Office applications and ability to quickly learn new software Must be able to multi-task such as typing notes while speaking with customers or technicians Excellent verbal and written communication skills and ability to interact with a diverse population Ability to work appropriately with and to protect sensitive information Creative and critical thinking skills Strong analytical and organizational skills Attention to detail; high level of accuracy Ability to embrace change, learn new skills, and continuously improve Ability to work both independently and with co-workers toward the goals of the company WE'VE GOT YOU COVERED Insurance Plans include: Medical | Prescription | Dental | Vision | Term Life | Long-Term Disability | Voluntary Insurance Health Savings Account with generous annual company contributions to HSA 401(k) Retirement Savings Plan with a company match Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training Discounted company products and services Wellness benefits ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too! Note, all job offers are contingent upon passing a background check and drug screen. Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer.
    $25k-51k yearly est. Auto-Apply 60d+ ago
  • Scheduler

    Signature Healthcare, LLC 4.1company rating

    Front desk coordinator job in Terre Haute, IN

    Job Description Searching for Superhero's - We Need You! Responsibilities To manage the overall staffing needs of the Nursing Department in accordance with company policies and governmental regulations so as to maintain excellent care of all resident needs. Staffing includes scheduling paid time off (PTO), call-ins, reduction in staff when census is low, etc., which will require the position to have strong phone etiquette and customer service skills. Ability to multi-task in that staffing is directly related to resident census which can change quickly on a day to day basis. Scheduling position will have the responsibility of being on call, at times, which is determined by the Director of Nurses and Administrator. Qualifications High school diploma or GED required or equivalent related work experience. Current/active CPR certification, preferred
    $26k-42k yearly est. 24d ago
  • Receptionist - Pain & Rehabilitation - Danville

    Christie Clinic 4.7company rating

    Front desk coordinator job in Danville, IL

    Job Details Danville (LLC) - Danville, IL Full Time High School $15.00 - $20.18 Hourly 1st Shift Administrative/ClericalGeneral Summary of Duties Christie Clinic's department of Pain & Rehabilitation is seeking a full-time Receptionist in Danville at the Riverfront clinic from Monday-Friday 7:45am-4:45pm, with no night or weekend requirements. Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff. Job Qualifications and Expectations JOB DUTIES: (This list may not include all the duties assigned.) Greet patients and visitors in an efficient, professional, and courteous manner and solicit customer feedback to improve service. Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with provider. Assists with obtaining prior authorizations/necessary paperwork for patients such as: FMLA forms/Disability forms. Assists with scheduling and completing the referral process for new patients. Instructs patients with information for upcoming procedures. Verify and update necessary demographic information. Maintain provider schedules. Keep a neat and orderly work area. Maintain relevant office supplies for department effectiveness. Perform related work as required. REQUIRED QUALIFICATIONS: High School Diploma or equivalent PREFERRED QUALIFICATIONS: Prefer one-year work experience in a healthcare environment CERTIFICATE/LICENSE: None TYPICAL PHYSICAL DEMANDS: Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required. TYPICAL WORKING CONDITIONS: Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours. PAY AND BENEFITS: The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. We also offer a substantial benefits package, including: Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday) Dependent Care Flexible Spending Account 401k Plan Medical Flexible Spending Account Health Insurance Group Term Life Insurance Dental Insurance Identity Theft Protection Vision Insurance Long Term Disability Accidental Death & Dismemberment Insurance
    $15-20.2 hourly 57d ago
  • Scheduling Coordinator

    Indiana Metal Inc. 3.9company rating

    Front desk coordinator job in Bainbridge, IN

    Job Description Scheduling Coordinator Indiana Metal, Inc. - Full Time Indiana Metal is seeking a highly organized, proactive, and detail-oriented Scheduling Coordinator to support efficient execution of deliveries, installation schedules, production timing, and document readiness across multiple departments. This role serves as the central hub between our Weathertight Warranty (WTW) program, logistics team, fabrication shop, subcontractors, and sales staff to ensure projects move smoothly from planning to completion. The Scheduling Coordinator ensures all schedules, documentation, materials, and communications are properly aligned, tracked, and executed. They will manage timelines, anticipate needs, and provide clear communication to customers, subcontractors, internal teams, and field leadership. This position is ideal for someone who thrives in a fast-paced environment, enjoys coordinating details, and understands how great organization impacts customer experience and operational success. Key Responsibilities Delivery & Logistics Scheduling Schedule customer deliveries and coordinate trucking resources. Confirm delivery timing with customers and maintain proactive communication on changes. Serve as a point of contact for delivery drivers needing clarification, paperwork, schedule details, or updates. Ensure all delivery documentation is complete, accurate, and accessible before scheduling. Weathertight Warranty Install Scheduling Schedule WTW installations in coordination with the Field Manager. Verify all necessary documentation is received before scheduling installation dates-including aerial reports, panel layouts, measurements, and jobsite readiness confirmations. Track missing items, request them as needed, and maintain documentation until complete. Send full installation packets to subcontractors with job information, timing, site notes, and required materials. Notify customers of installation timing and maintain status updates. Production Scheduling Schedule steel panel and trim production for the fabrication shop. Print packet paperwork, verify measurements, and ensure required components are included. Monitor open items needed for manufacturing or install (special trim, custom parts, windows, doors, etc.). Track progress and ensure jobs move forward on schedule without delays. Subcontractor Coordination Confirm subcontractors have correct job details ahead of installation. Track subcontractor milestones and ensure approved payments are issued at the correct time after completion and verification. Support the Field Manager in confirming quality expectations and timelines are met. Sales and Production Liaison Act as the communication bridge between sales personnel and fabrication production, ensuring clean handoffs and clarity on job details, changes, and timing. Monitor open questions, material needs, or design clarifications and ensure tasks are closed out without lag or confusion. Route job notes, layout details, and measurement confirmations to the appropriate teams in a timely manner. General Duties Keep schedules current, updated, and clearly documented in Indiana Metal's systems. Maintain accurate, clean paperwork and digital records for deliveries, jobs, and installations. Handle basic customer questions regarding timing, documentation needs, readiness, and scheduling logistics. Support internal process improvements to reduce scheduling gaps, communication delays, or inefficiencies. Follow up consistently on missing documentation, open items, and pending approvals. Keep all parties informed regarding changes or scheduling impacts. Maintain confidentiality of project data and customer information. Support and collaborate with the WTW Field Manager to ensure successful, clean installs with minimal rework. Assist in refining scheduling workflows as the program grows. Qualifications Demonstrated office experience in a fast-paced environment (2+ years preferred) Scheduling or project coordination experience required Familiarity with ERP systems strongly preferred (manufacturing or construction ERP a plus) Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams) Strong communication skills - both written and verbal High attention to detail and accuracy Highly organized, able to juggle multiple projects, deadlines, and priorities Calm, solution-driven approach under pressure Ability to delegate tasks appropriately and follow through Strong time management and problem-solving skills Comfortable working with drivers, subcontractors, customers, and internal staff Professional and confident phone and email communication Ability to identify missing information and proactively obtain it Experience in construction, roofing, logistics, scheduling, or manufacturing is a strong plus Additional Qualities We Value Familiarity with metal roofing, construction sequencing, or warranty processes Understanding of basic jobsite readiness requirements Comfortable reading basic layouts, measurements, and install details Can support policy compliance for WTW documentation and best practices Capable of spotting breakdowns, delays, or documentation gaps early and addressing them before they become problems Benefits Full-time, on-site role at Indiana Metal Standard Indiana Metal benefits package applies (health benefits, paid time off, holiday pay, etc.) Starting at $21/ hour Competitive compensation based on experience About Indiana Metal Indiana Metal manufactures American-made steel roofing, siding, trims, and components, providing contractors and homeowners with superior building materials backed by dedicated service and innovative support. Our team values integrity, efficiency, quality, and strong relationships with those we serve.
    $21 hourly 13d ago
  • REGISTRATION CLERK I- EVENINGS

    Crawford Memorial Hospital 3.8company rating

    Front desk coordinator job in Robinson, IL

    Job Description Job Title: Registration Clerk Home Department: Admitting Reports To: Admitting Supervisor Direct Reports: None FLSA Classification: Non-Exempt The Registration Clerk is responsible for providing outstanding customer service while ensuring an efficient and smooth registration process to all patients, family, visitors and employees. This position accurately registers patients in a timely manner to satisfy patient needs and hospital regulatory requirements. Strives to always provide a courteous and caring first impression while gathering pertinent demographic and financial information. General Duties, Tasks and Responsibilities Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals. Assists patients with directions, walks them to their destination and provides wheelchair transportation when needed. Announces pages in a clear and well-modulated voice; contacts personnel as required and keeps communication logs where necessary. Maintains provider and other related hospital personnel contact information which is used and posted for the ER and Night call lists. Maintains knowledge of PBX equipment and various alarms including familiarity with various hospital codes and appropriate points of contact for each code. Ensures accurate and timely completion of legally required documents (consent forms, MSP questionnaires, verifying identity, obtaining advance directive information, etc.) per department policies and procedures. Provides information to patient/representative about billing, complaint process, patient rights, visiting hours and hospital specific literature. Collects and processes patient deposits and co-payments as required. Keeps forms and supplies stocked as needed. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent Required Experience Requirements Office / Clerical setting minimum 2 years Preferred Computer Skills Strong data entry and typing skills Additional Skills Ability to work independently, prioritize and complete tasks in a timely manner Excellent communication and customer service skills
    $26k-31k yearly est. 17d ago
  • Patient Registration Clerk

    SIHF Healthcare

    Front desk coordinator job in Charleston, IL

    VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an "Enriched health and life in a just society" through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigator to ensure patients are connected to health insurance. 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills. 2. Must possess knowledge of basic computer screens, fields and procedures. 3. Must possess knowledge of basic medical terminology. 4. Must possess knowledge of basic telephone and paging systems, and routing calls. 5. Must possess knowledge of basic forms, applications and logs in the health care centers. 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 7. Ability to assess skills necessary for patient referral, if applicable. 8. Ability to assess non-scheduled patients and communicate to nursing/provider staff. 9. Ability to assess patient records, forms and charts for completeness and accuracy. 10. Ability to accept responsibility for own actions and receive supervision and direction. 11. Ability to maintain confidentiality of all patient records, communications and needs. 12. Ability to follow lines of authority when dealing with problems and issues. 13. Must maintain neat, clean, professional appearance. 14. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHEDULE: Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff. COMPLIANCE STATEMENT: Abide by the requirements of all applicable State and Federal laws. MEDICAL HOME STATEMENT: Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum. COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME: * Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents. * Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses. * Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits. * Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options. * Disability Insurance: Employer-paid disability insurance for eligible positions. * 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting. * Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday. * Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child. * Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.
    $29k-37k yearly est. 10d ago
  • Patient Registration Clerk

    So Il Health Care Foundation

    Front desk coordinator job in Charleston, IL

    Job Description VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigator to ensure patients are connected to health insurance. 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills. 2. Must possess knowledge of basic computer screens, fields and procedures. 3. Must possess knowledge of basic medical terminology. 4. Must possess knowledge of basic telephone and paging systems, and routing calls. 5. Must possess knowledge of basic forms, applications and logs in the health care centers. 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 7. Ability to assess skills necessary for patient referral, if applicable. 8. Ability to assess non-scheduled patients and communicate to nursing/provider staff. 9. Ability to assess patient records, forms and charts for completeness and accuracy. 10. Ability to accept responsibility for own actions and receive supervision and direction. 11. Ability to maintain confidentiality of all patient records, communications and needs. 12. Ability to follow lines of authority when dealing with problems and issues. 13. Must maintain neat, clean, professional appearance. 14. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHEDULE: Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff. COMPLIANCE STATEMENT: Abide by the requirements of all applicable State and Federal laws. MEDICAL HOME STATEMENT: Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum. COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME: Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents. Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses. Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits. Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options. Disability Insurance: Employer-paid disability insurance for eligible positions. 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting. Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday. Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child. Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.
    $29k-37k yearly est. 25d ago
  • Clinic Receptionist (Turning Leaf)

    Sullivan County Community Hospital 3.7company rating

    Front desk coordinator job in Sullivan, IN

    QUALIFICATIONS Education High school graduate or equivalent Experience/Skills One year experience in office or hospital setting Experience with billing and insurance Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications N/A Working Conditions Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Behavioral Expectations Consistently complies with established Behavioral Expectations Essential Functions Registers all patients, gives new patients medical forms to complete Verifies patient demographic, employment and insurance information Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits Maintains a good working relationship with office/clinic staff members and providers Performs other duties as assigned. Day Shift/Monday - Friday 8a - 4:30p 80 hours/Bi-Weekly
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • Front Desk Optometrist s Tech FT Terre Haute, IN #298

    Eyemart Express 3.9company rating

    Front desk coordinator job in Terre Haute, IN

    Front Desk Associate (Optometrist s Technician) Full Time Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We re not like everyone else with local labs in stores, eye exams, and same-day delivery on glasses our customers never miss a moment. Now, you can join one of the nation s top optical retailers and help improve lives by helping people see better. Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives. : The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor s office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the pre-test , selling contact lenses, communicating Eyemart s specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Dr s Tech is also responsible for performing any related work as directed by a Manager or Doctor. Responsibilities: Customer Service: Provide exceptional customer service to all patients. Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges. Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system. Administrative Tasks: Perform other administrative tasks as assigned. Insurance Claims: Process insurance claims efficiently. Product Knowledge: Maintain up-to-date knowledge of products. Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality. Data Entry: Input customer information into the computer system accurately. Patient Assessment: Assess and interpret patient s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings). Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients charts per local Doctor specifications. File patient charts daily. Pre-Test Procedures: Perform a thorough pre-test as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor. Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention. Requirements: High School Diploma or GED. Experience working in retail, customer service, or sales. Experience working in the optical industry is preferred but not required. We are willing to train. Benefits: Health Insurance Vision Insurance Dental Insurance Matching 401k Short-Term and Long-Term Disability Life Insurance Fully paid benefits to maintain licensing requirements and opportunities for advancement At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life. If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off. This posting provides an overview of the role. A full job description will be provided upon hire. VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $22k-27k yearly est. 23d ago
  • Receptionist

    Crawford Memorial Hospital 3.8company rating

    Front desk coordinator job in Robinson, IL

    Receptionist Department: Consulting Reports To: Director- Consulting Direct Reports: None FLSA Classification: Non-Exempt The receptionist is responsible for providing outstanding customer service to meet the communication needs of the patient, family, clinic and medical staff by performing assigned clerical duties. The receptionist provides indirect patient care in the office/clinic setting by greeting and registering patients, verifying and inputting patient demographics/insurance information and assisting in billing and collections procedures. Supports the clinic team by updating and organization information including clinic schedules, requested reports and interoffice communication. This position will also provide administrative support to include processing and organizing documents, scanning and filing, responding to staff requests and conducting follow up phone calls as needed to support department goals. General Duties, Tasks and Responsibilities Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous, timely and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals. Reviews patient accounts prior to appointments to ensure forms are current and scanned in to EMR; verifies patient demographics at each visit; provides appropriate paperwork to new patients; ensures forms are accurately completed. Collects payments and/or forwards appropriately; applies discounts as applicable; refers patients to the billing office for payment arrangements as needed, prepares receipts and posts appropriately; completes day end procedures within approved time frames. Creates claims accurately and timely; stays up to date regarding knowledge of coding and medical terminology. Confirms patient appointments by phone 48 hours prior to scheduled appointments; adheres to scheduling template guidelines when scheduling new and return appointments; schedules are kept current; documents no show, reschedule and or cancelled appointments; creates telephone encounters as needed and directs calls to the appropriate staff for triage. Ensures fax in-box is kept current; reviews systems daily to confirm all documents and test results are linked to the correct patient accounts; releases medical records appropriately per policy; organizes all paperwork and filing as appropriate; ensures documentation is legible and complete. Retrieves and manages incoming mail; addresses and mails outgoing correspondence in a timely and legible manner. Creates and maintains accurate filing system that ensures quick retrieval of information; files materials appropriately in a timely manner; maintains medical record files; ensures physician signatures are obtained on doctor's orders within required time. Orders, stocks and maintains appropriate level of supplies including routine supplies and equipment as well as special purchase requests. Reviews supply order invoices for accounts payable. Maintains confidentiality of all department data and activities. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent Required Associate's Degree in related field Preferred Experience Requirements Office / Clerical setting minimum 2 years Preferred Computer Skills Strong computer skills including Microsoft Word, Excel and Outlook Additional Skills Excellent written and verbal communication skills, be professional, polished and articulate well Strong teamwork skills with the ability to communicate and work with various personalities, styles and levels of management Ability to work independently, prioritize and complete tasks in a timely manner
    $26k-31k yearly est. Auto-Apply 24d ago
  • Registration Clerk ( Afternoon Shift ) 10 AM - 8:30 PM

    Putnam County Hospital

    Front desk coordinator job in Greencastle, IN

    Job Details PUTNAM COUNTY HOSPITAL - GREENCASTLE, IN Full Time DayDescription Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross-functionally throughout the hospital. Job Duties/Responsibilities: • Accurately enters all patient demographic, billing, and insurance information in Electronic Medical Record • Verifies insurance coverage • Obtains appropriate signed statements and authorizations • Efficiently conducts admittance and transfer procedures • Maintains a working knowledge of the Electronic Medical Record, insurance coverages, and billing policies • Abides by HIPAA (Health Insurance Portability and Accountability Act) guidelines • Helps cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails) • Adheres to all hospital policies and procedures • Performs other duties as assigned Qualifications Education Experience: HS Graduate or Equivalent Years of Related Experience: None License/Certificate Required: No Driver's License Required: Yes Travel Requirements: None Age Requirement: 18+ Job Requirements: • Familiarity with or the ability to quickly learn Electronic Medical Record system (CPSI) • Exceptional customer service skills • Excellent verbal and written communication skills • Ability to act with integrity, professionalism, and confidentiality • Strong time management skills with a proven ability to meet deadlines • Accurate data entry • Ability to multi-task Preferred Skills: • Proven typing speed of at least 40 WPM • Knowledge of Medicare, Medicaid, and other insurances
    $19k-26k yearly est. 60d+ ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk coordinator job in Greencastle, IN

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #37762 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $25k-31k yearly est. Auto-Apply 43d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Terre Haute, IN?

The average front desk coordinator in Terre Haute, IN earns between $22,000 and $35,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Terre Haute, IN

$28,000
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