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Front desk coordinator jobs in Waterloo, IA - 69 jobs

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Front Desk Coordinator
Patient Service Representative
Patient Access Representative
Scheduling Coordinator
Receptionist
Patient Care Coordinator
Unit Secretary
Clinic Receptionist
Front Desk Lead
  • Patient Care Coordinator I - P and B Eyecare - Waverly

    Keplr Vision

    Front desk coordinator job in Waverly, IA

    Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office
    $26k-39k yearly est. 48d ago
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  • Scheduling Coordinator

    Right at Home Waterloo

    Front desk coordinator job in Waterloo, IA

    Responsive recruiter Benefits: Health insurance Paid time off Savings bank Training & development Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned and operated home health company that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who is a people person! The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and care staff. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; shift confirmation; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in health care or medical office setting. Ability to problem-solve, stay calm and professional under pressure, multi-task and stay focused. The desired candidate for Scheduling Coordinator will possess the following: Associate's or Bachelor's degree with business experience, preferably in scheduling and managing people. Able to work independently, demonstrating sound judgment. Be available for on-call duty outside of normal office hours rotating weekends every five weeks. Be a team player and coordinate tasks with other office staff. Be available to work 8:00am-4:00pm Monday-Friday. Benefits offered to a Scheduling Coordinator include: Competitive Pay Paid Holidays PTO Savings/Retirement Plan Health Insurance Advance Pay with Tapcheck Paid Training, Opportunity for Advancement IND123 Compensation: $24.00 - $27.00 per hour Right at Home Waterloo is locally owned and operated, was established in 2022, and our mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care driven by our Joint Commission accreditation, Right at Home Best Practices, and the Golden Rule each and every day in Central Iowa. However, we couldn't do it without having the Right People. Our Care Team members need to be passionate about serving our clients and committed to providing the personal care and attention of a friend, whenever and wherever it is needed. More health care is being provided in the home and the vast majority of people would like to age in place, independently, at home. So, the demand for our type of services will continue to grow. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who exemplify our core values- being Compassionate, Professional, Adaptable, Dependable, and who serve as Advocates for their clients thus improving their quality of life. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We will help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We will coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We will keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We will celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay and other benefits. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
    $24-27 hourly Auto-Apply 60d+ ago
  • Receptionist / Front Office

    Gary Bock-State Farm Agency

    Front desk coordinator job in Waterloo, IA

    Job Description Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Manage incoming calls Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents You will receive: Base Pay plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Must be willing to obtain Property, Casualty, Life and Health insurance licenses Strong phone contact handling skills and active listening Comfortable with making outbound calls Genuinely excited to help customers Patient, empathetic, and passionately communicative; loves to talk Ability to empathize with and advocate for clients when necessary Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-32k yearly est. 5d ago
  • Patient Service Representative

    Zoll Lifevest

    Front desk coordinator job in Waterloo, IA

    Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Representative, Patient Access I - Emergency Department - Full-Time- Evenings

    Regional Health Services of Howard County 4.7company rating

    Front desk coordinator job in Waterloo, IA

    Gathers patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports/escorts patient to assigned area. What you will Do: * Gathers patient demographic and financial information. Obtains appropriate signatures. * Answers telephone, bed assignments made, stat cleans ordered and appropriate communication to house supervisor. * Informs patient of hospital regulations, secures armband and obtains signatures on appropriate documents. * Makes determinations regarding need for hospital issued Advance Beneficiary Notice (ABN waiver). * Assures patient escorted/transported to assigned area. Meet and greet patients as registration process begins. * Scans all needed information (physician orders, drivers licenses, insurance cards, consents, etc.). * Pre-register all scheduled tests. * Adheres to all safety, infection control and colleague health policies and procedures. Follows HIPAA, and EMTALA regulations per hospital policy. Hours/Schedule: .8 FTE; 64 hours per bi-weekly pay period; shift time 2:45pm - 11:15pm; will include a weekend and holiday rotation. Minimum Qualifications: * Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties. * Completion of Medical Secretary program or other general office training preferred. * One- year medical office experience (scheduling, insurance, or registration) preferred. Hospital experience and or medical terminology preferred. * Strong computer skills, Windows experience. Database software, mainframe information systems. * Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public. * Ability to work with diverse groups of people and to work under pressure. Position Highlights and Benefits We care about your well-being, both physical and mental, which is why our benefit package includes: * Wellness programs * Personalized health insurance plans including dental and vision. * Paid time off * Long- and short-term leave * Retirement planning * Life insurance coverage Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center * MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation * MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 52d ago
  • Receptionist - Standing Role

    Biolife 4.0company rating

    Front desk coordinator job in Waterloo, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description This is not a sedentary position, must be able to stand for several hours. Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. How you will contribute: * You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills * You will assist donors with appointments; create or pull donor record files * You will provide customer service to donors (external) and fellow employees (internal) * You will maintain orderly filing system, purging records * You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Waterloo U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Waterloo Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $16 hourly 43d ago
  • Dental Care & Scheduling Coordinator

    Kimball and Beecher

    Front desk coordinator job in Waterloo, IA

    Join Our Team as a Dental Care and Scheduling Coordinator! Are you looking for a rewarding career in the dental field? Kimball and Beecher in Waterloo, IA is seeking a compassionate and organized Dental Care and Scheduling Coordinator to join our team. In this role, you will play a crucial role in providing top-notch patient care and ensuring that our office runs smoothly and efficiently. Job Description: As a Dental Care and Scheduling Coordinator, you will be responsible for managing patient appointments, answering phone calls and emails, updating patient records, insurance verification and breakdown and assisting with various administrative tasks. You will also have the opportunity to interact with patients on a daily basis, making sure they feel welcomed and comfortable during their visit to our office. The ideal candidate will have excellent communication skills, attention to detail, and a genuine passion for helping others. Previous experience in a dental or medical office is preferred, but not required. We are looking for someone who is eager to learn and grow in their role, and who is dedicated to providing the highest level of customer service to our patients. About Us: Kimball & Beecher is a leading privately owned dental practice in Iowa known for our commitment to excellence in patient care and our state-of-the-art facility. Our team of experienced dental professionals is dedicated to providing personalized and gentle care to each and every patient who walks through our doors. At Kimball & Beecher, we believe that a healthy smile is a beautiful smile, and we are passionate about helping our patients achieve optimal oral health. We strive to create a warm and welcoming environment for our patients, where they can feel relaxed and confident in the care they receive. If you are looking for a fulfilling career in the dental field and are ready to join a team that is dedicated to making a difference in the lives of our patients, we encourage you to apply for the Dental Care and Scheduling Coordinator position at Kimball and Beecher. We look forward to welcoming you to our team! #hc216480
    $29k-40k yearly est. 25d ago
  • Clinic Receptionist- Breast Care 1.0 FTE

    Waverly Health Center 3.5company rating

    Front desk coordinator job in Waverly, IA

    FTE/Scheduled Weekly Hours: 1.00 / 40 / 1st Shift (United States of America) PRIMARY FUNCTIONS Responsible for the overall reception/secretarial duties of the clinic, including answering and transferring phone calls, scheduling patient appointments, interviewing patients to gather necessary information, and entering patient information into the computer system for registration purposes. Scans incoming/outgoing paper documents as instructed, verifying for accuracy, clarity and completeness. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Greets the patient/family in a professional, friendly manner. Answers incoming calls, transfer calls, and communicates information appropriately and in a polite manner. Is responsible for initiating appointment reminders to patients. 2. Collects information including, but not limited to the following: insurance cards and information; photo ID's; new patient information; advance directive; Medicare Secondary Payor form (MSP); Conditions of Admission form; health history form; and insurance co-payment from patient or patient representative. Scans patient documents into EMR and appropriately places document within patient's EMR. Upon patient arrival and departure receptionist will update visit status in EMR. 3. Presents Notice of Privacy Practices pamphlet to patient or representative and ensures the Acknowledgement of Receipt of Notice form is signed. Offers Rights and Responsibilities pamphlet to patient or representative, if requested. Presents advance directive pamphlet to patient or representative for all patients 18 years of age and older. 4. Accurately keys patient information into EMR to complete registration processes. Notifies supervisor when errors are noted. 5. Maintains a working knowledge of the following processes and is able to perform effectively: • Office supply ordering process. • Adherence to all applicable WHC and regulatory requirements. • Monitors and acts on billing, meaningful use and global alerts. • Scans incoming/outgoing paper documents as directed, organizes documents within EMR as instructed, checking for accuracy and clarity. Manipulates scanned documents so they are easily read. • Sorting and distributing incoming mail. 6. Maintains cleanliness of clinic waiting area. 7. Always seeks guidance from manager with questions or related departmental concerns. Notifies appropriate personnel of situations requiring follow-up. MINIMUM QUALIFICATIONS 1. Education, Experience, and Training a. Must possess high school diploma or equivalent. b. Certified Medical Assistant preferred. c. Previous experience in a receptionist/secretarial role preferred, especially in a clinic setting. d. Knowledge of medical terminology and CPT/ICD codes preferred. e. Must have strong clerical skills, including proficiency in keyboarding and operating other office equipment. f. Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system. Job specific systems are also required. g. Must have good interpersonal skills and demonstrated organizational ability. h. Must be able to read, speak, and write fluent English. 2. Physical Requirements a. Sitting - Approximately 95% of shift. b. Standing / Walking - 5% c. Lifting - Infrequently -35 lbs. d. Twisting - Infrequent. e. Bending - Infrequent. f. Squat/Kneel - Infrequent. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her manager. Requirements are representative of the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship with the Waverly Health Center.
    $29k-34k yearly est. Auto-Apply 9d ago
  • Lifestyle Consultant Front Desk

    Cedar Rapids 3.6company rating

    Front desk coordinator job in Cedar Rapids, IA

    Benefits: Bonus based on performance Flexible schedule Paid time off Become part of the team at Massage Heights and help us inspire, educate and promote a balanced lifestyle for every Member and Guest that walks through our door. We are in search of a Lifestyle Consultant who is interested in growing with us and helping develop our team for our Massage Heights - Cedar Rapids location. We pride ourselves on our positive and gratifying work environment, and encourage originality throughout the Massage Heights family. A career with Massage Heights allows you to fulfill your passion of improving lives with every session. Grow into a meaningful and rewarding career that includes: Competitive Hourly Rate Commissions Paid on all Membership and Retail Sales Monthly Commission Paid for all On Going Memberships Paid Vacation (starting immediately) Supplemental Insurance Offered Flexible Schedules Advanced tools and resources Sustained Growth Opportunities 50% Off of All Massages and Facials And Much More Responsibilities Confidently, Knowledgeably Educate Guests About Services, Products and Programs Able to Reach Monthly Sales Goals Promote Therapeutic Benefits of Regular Massage Therapy Link Therapeutic Products To Your Service To Enhance the Guest's Experience at Home Create and Maintain Positive Relationships with Team Members Recognize and Support Team goals Qualifications Be Guest Service-oriented and communicate effectively with Guests Availability to work certain nights and weekends (our busiest times) Take the Next Step - Elevate Your CareerWe are looking for the next great Massage Therapist to join our team. For immediate interview consideration, please complete this short application, and we will follow up regarding next steps. Compensación: $12.00 - $15.00 per hour At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights
    $12-15 hourly Auto-Apply 60d+ ago
  • PT Care Coordinator

    Unity Point St. Luke's Living Center West

    Front desk coordinator job in Cedar Rapids, IA

    Job Description Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance #hc55130
    $26k-39k yearly est. 18d ago
  • Care Coordinator

    New Hampton Nursing and Rehabilitation Center

    Front desk coordinator job in New Hampton, IA

    The Care Coordinator position plays a crucial role in promoting and maintaining functional independence and ensuring the highest quality of care for the residents. The position is responsible for assessing the residents and planning, implementing, and evaluating restorative care services to enhance residents' physical and overall well-being. The position is responsible for coordinating and overseeing comprehensive care plans tailored to each resident's needs. This position works closely with the MDS nurse to assure timely and accurate assessments of resident conditions. Essential Job Functions: Provide and supervise quality nursing care in accordance with facility policies, professional standards, and state and federal regulations. Supervise, train, evaluate, and support Certified Nursing Assistants; provide clinical guidance and recommend corrective or disciplinary action when needed. Perform comprehensive resident assessments, develop and update care plans, and document resident responses to care. Monitor resident conditions, identify changes or emergencies, and promptly communicate with physicians, families, and facility leadership. Ensure resident safety, infection control, Resident Rights compliance, and adherence to OSHA and facility safety policies. Conduct daily resident rounds and oversee restorative, rehabilitative, continence, fall-prevention, and medication-reduction programs. Coordinate admissions, care conferences, MDS-related assessments, and Medicare documentation within required timelines. Provide direct resident care, including mobility assistance, range-of-motion exercises, and skin integrity monitoring. Collaborate with interdisciplinary teams, including therapy, recreation, social services, and administration. Maintain professional appearance, dependable attendance, and cooperative work behavior. Participate in staff meetings, education programs, committee work, and perform additional duties as assigned. Education Requirements Graduate of an accredited registered nurse or LPN program Licensure/Certification in the state in which the facility is located EOE
    $26k-39k yearly est. 28d ago
  • Part-Time Receptionist

    McGrath Family of Dealerships

    Front desk coordinator job in Cedar Rapids, IA

    Part-Time Receptionist - Be the Face of McGrath Schedule: Part-Time | 15-20 Hours per Week | availability to work two Saturdays a Month For over 70 years, the McGrath Family of Dealerships has been Eastern Iowa's most trusted name in automotive-and that trust begins at the front desk. We're looking for a friendly, professional, and dependable Part-Time Receptionist to join our team and create a welcoming first impression for every guest. If you enjoy working with people, thrive in a fast-paced environment, and want to grow with a company known for its culture and internal advancement, this role is for you. What You'll Do Greet every customer with a warm, professional welcome Answer and route incoming calls on a multi-line phone system Direct guests to the appropriate department or team member Assist with filing, light administrative tasks, and general office support Maintain a clean, organized, and professional front desk area What We're Looking For Positive, energetic attitude with a customer-first mindset Professional appearance, communication, and behavior Ability to stay composed and solution-focused in a fast-paced environment Strong phone etiquette and clear communication skills Excellent organization and time management abilities Reliable, punctual, and self-motivated with a proactive approach Previous receptionist or customer service experience preferred What's in It for You Career growth opportunities - 95% of promotions come from within Fun, fast-paced, and collaborative team environment If you take pride in being the first point of contact and enjoy creating positive experiences, apply today and become the welcoming face of McGrath. Get a glimpse into what it would be like to work with us by clicking here to watch our videos! ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32 IND3
    $24k-30k yearly est. Auto-Apply 3d ago
  • Patient Services Representative

    Area Substance Abuse Council 3.7company rating

    Front desk coordinator job in Cedar Rapids, IA

    Realize a career with meaning-improving lives, strengthening communities, and changing narratives as a member of ASAC. Our work is personal, using lived experiences, proven services, and human connections to help people right here in our community. As a patient services representative, you will be responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. You'll also provide clerical support for all ASAC staff including prevention, treatment and recovery services. Key Duties: Provide excellent customer service at all times. Perform the check-in process, greet visitors and notify appropriate staff of incoming patients or visitors. Allocate calls to appropriate departments and/or staff members. Ensure accurate and timely information exchange with the clinical department when necessary. Schedule patient appointments, monitor schedules for errors, confirm scheduled patient appointments. Collect patient payments, enter patient demographic information into the electronic health record (EHR). Verify insurance eligibility, benefits, and program eligibility (Sliding Fee scale) to ensure accurate and timely remittance and inform patients of their financial responsibilities accordingly. Manage patient correspondence via phone, fax, mail, letter, email, and text. Assist in the maintenance of the patient closed file record system. Perform office opening and closing duties. Maintain tidiness of waiting areas, reception areas, copy/supply rooms, and staff lounges throughout the day. Accomplish projects as a team member or individual as assigned. Reconcile cash drawer to ensure accuracy and complete deposits when applicable in accordance with agency guidelines Safely operate a vehicle for job-related travel, such as attending off-site meetings, and visiting community partners or service locations. Requirements Qualified candidates will have a high school diploma or equivalent, and at least 1 year of office or administrative experience. Candidates should have strong organizational skills with the ability to prioritize tasks and handle multiple competing responsibilities. Excellent communication skills are required, both verbal and written, with the ability to effectively interact with patients, staff, and external stakeholders. Candidates will also exhibit attention to detail and accuracy in data entry, report generation, and filing. A valid driver's license is also required as well as the ability to pass an extensive background check. Salary & Benefits Asac offers a competitive compensation with a starting pay of $18.90 per hour. Full-time staff are eligible for a complete benefit package including, Health and Dental, FSA, company paid Life/AD&D/Short and Long Term Disability and Voluntary Life Insurance. Staff are eligible for our Employee Assistance Program (EAP), Paid Holidays, a 403(b) Retirement plan with a match and a generous Vacation, Personal Time and Sick Leave Plan. Join the area's leader in prevention, treatment, and recovery of substance use disorders and problem gambling. Apply now and take the first step toward a fulfilling career. ASAC is an Equal Opportunity Employer.
    $18.9 hourly 16d ago
  • Part Time Receptionist

    Dave Wright Nissan Subaru

    Front desk coordinator job in Hiawatha, IA

    VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES! IMMEDIATE OPENING! WE PROMOTE FROM WITHIN! Dave Wright Nissan Subaru Core Values: We Solve It We Are All One Team We Do What We Say We Grow Or We Die We Commit And Never Quit Part Time Receptionist Responsibilities: Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Provide basic information to callers who have general inquires Be friendly, professional, courteous and efficient when working with all customers and employees Work with department managers on a daily basis Other duties as assigned Part Time Receptionist Requirements: Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously Must be willing to submit to a drug screen & background check Part Time Receptionist Perks: Summer Golf Outing Christmas Party Company Picnic Monthly Impact Award Winner Monthly National Holiday Celebrations Part Time Receptionist Hours Monday Evenings, 5:00pm-8:00pm Thursday Evenings, 5:00pm-8:00pm Saturdays, 8:00am-4:00pm Apply for our Part Time Receptionist position today! **Please check your email after submitting an application**
    $24k-30k yearly est. Auto-Apply 26d ago
  • Patient Service Representative

    Zoll Lifevest

    Front desk coordinator job in Waterloo, IA

    Job Description Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR fx Q1N03BHq
    $30k-35k yearly est. 22d ago
  • Representative -Patient Access I-Emergency Department-Part time-2nd shift

    Regional Health Services of Howard County 4.7company rating

    Front desk coordinator job in Waterloo, IA

    At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Join the MercyOne Waterloo Family! We are looking to hire an Emergency Department Representative I Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. As an Emergency Department Registrar at MercyOne Waterloo, you will: * Be responsible for coordinating all patient registration activities including greeting patients/families, processing patient registration in an efficient and courteous manner, obtaining accurate patient demographics and insurance information, pre-registering patients, contacting precertification agencies when appropriate, obtaining all necessary consents and serving as the initial point of contact for patients coming into MercyOne Waterloo * Register patients who present to the ED for ED services * Register patients who present to the hospital for ancillary testing outpatient procedures or hospital admission * Verify insurance benefits * Collect appropriate deposits and co-payments for services and making referrals to the Insurance Verification team as needed * Provide medics and clinical staff any necessary admitting documentation for the ED patients and discussing payment arrangements with patients when appropriate * All tasks must be completed in compliance with HIPAA, EMTALA, CMS and JCHAO guidelines and regulation Schedule: * Part Time 24hrs a week, 2nd shift, every other weekend, 3 holiday rotations a year. General Requirements: * No experience required * Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills Education: PAR I Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Waterloo Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 52d ago
  • Scheduling Coordinator

    Right at Home Waterloo

    Front desk coordinator job in Waterloo, IA

    Job DescriptionBenefits: Health insurance Paid time off Savings bank Training & development Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you! We are a locally owned and operated home health company that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who is a people person! The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and care staff. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; shift confirmation; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in health care or medical office setting. Ability to problem-solve, stay calm and professional under pressure, multi-task and stay focused. The desired candidate for Scheduling Coordinator will possess the following: Associate's or Bachelor's degree with business experience, preferably in scheduling and managing people. Able to work independently, demonstrating sound judgment. Be available for on-call duty outside of normal office hours rotating weekends every five weeks. Be a team player and coordinate tasks with other office staff. Be available to work 8:00am-4:00pm Monday-Friday. Benefits offered to a Scheduling Coordinator include: Competitive Pay Paid Holidays PTO Savings/Retirement Plan Health Insurance Advance Pay with Tapcheck Paid Training, Opportunity for Advancement IND123
    $29k-40k yearly est. 5d ago
  • Dental Care & Scheduling Coordinator

    Kimball and Beecher

    Front desk coordinator job in Waterloo, IA

    Join Our Team as a Dental Care and Scheduling Coordinator! Are you looking for a rewarding career in the dental field? Kimball and Beecher in Waterloo, IA is seeking a compassionate and organized Dental Care and Scheduling Coordinator to join our team. In this role, you will play a crucial role in providing top-notch patient care and ensuring that our office runs smoothly and efficiently. Job Description: As a Dental Care and Scheduling Coordinator, you will be responsible for managing patient appointments, answering phone calls and emails, updating patient records, insurance verification and breakdown and assisting with various administrative tasks. You will also have the opportunity to interact with patients on a daily basis, making sure they feel welcomed and comfortable during their visit to our office. The ideal candidate will have excellent communication skills, attention to detail, and a genuine passion for helping others. Previous experience in a dental or medical office is preferred, but not required. We are looking for someone who is eager to learn and grow in their role, and who is dedicated to providing the highest level of customer service to our patients. About Us: Kimball & Beecher is a leading privately owned dental practice in Iowa known for our commitment to excellence in patient care and our state-of-the-art facility. Our team of experienced dental professionals is dedicated to providing personalized and gentle care to each and every patient who walks through our doors. At Kimball & Beecher, we believe that a healthy smile is a beautiful smile, and we are passionate about helping our patients achieve optimal oral health. We strive to create a warm and welcoming environment for our patients, where they can feel relaxed and confident in the care they receive. If you are looking for a fulfilling career in the dental field and are ready to join a team that is dedicated to making a difference in the lives of our patients, we encourage you to apply for the Dental Care and Scheduling Coordinator position at Kimball and Beecher. We look forward to welcoming you to our team!
    $29k-40k yearly est. 24d ago
  • Representative, Patient Access I -- Waterloo ED- Part-time - 2nd Shift

    Regional Health Services of Howard County 4.7company rating

    Front desk coordinator job in Waterloo, IA

    Gathers patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports/escorts patient to assigned area. What you will Do: * Gathers patient demographic and financial information. Obtains appropriate signatures. * Answers telephone, bed assignments made, stat cleans ordered and appropriate communication to house supervisor. * Informs patient of hospital regulations, secures armband and obtains signatures on appropriate documents. * Makes determinations regarding need for hospital issued Advance Beneficiary Notice (ABN waiver). * Assures patient escorted/transported to assigned area. Meet and greet patients as registration process begins. * Scans all needed information (physician orders, drivers licenses, insurance cards, consents, etc.). * Pre-register all scheduled tests. * Adheres to all safety, infection control and colleague health policies and procedures. Follows HIPAA, and EMTALA regulations per hospital policy. Hours/Schedule: .5 FTE; 20 hours per pay period; 2nd Shift; includes a weekend rotation. Minimum Qualifications: * Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties. * Completion of Medical Secretary program or other general office training preferred. * One- year medical office experience (scheduling, insurance, or registration) preferred. Hospital experience and or medical terminology preferred. * Strong computer skills, Windows experience. Database software, mainframe information systems. * Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public. * Ability to work with diverse groups of people and to work under pressure. Position Highlights and Benefits We care about your well-being, both physical and mental, which is why our benefit package includes: * Wellness programs * Personalized health insurance plans including dental and vision. * Paid time off * Long- and short-term leave * Retirement planning * Life insurance coverage Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center * MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation * MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 52d ago
  • Patient Service Representative

    Zoll Lifevest

    Front desk coordinator job in Cedar Rapids, IA

    Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
    $29k-35k yearly est. Auto-Apply 60d+ ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Waterloo, IA?

The average front desk coordinator in Waterloo, IA earns between $23,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Waterloo, IA

$29,000

What are the biggest employers of Front Desk Coordinators in Waterloo, IA?

The biggest employers of Front Desk Coordinators in Waterloo, IA are:
  1. Gary Bock-State Farm Agency
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