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Front desk coordinator jobs in Waterloo, IA - 142 jobs

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Front Desk Coordinator
Patient Access Representative
Receptionist
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Patient Care Coordinator
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Patient Coordinator
  • Patient Care Coordinator I - P and B Eyecare - Waverly

    Keplr Vision

    Front desk coordinator job in Waverly, IA

    Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office #CLHL
    $26k-39k yearly est. 45d ago
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  • Receptionist $16-$18 (Part-Time)

    Cedarstone

    Front desk coordinator job in Cedar Falls, IA

    “After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.” -Arrow Team Member Position- Receptionist Position Type- Part-Time Location: Cedar Falls, Iowa Our starting wage for Receptionists is: $16.00-$18.00 per hour! Shift Schedule- Week 1: Wednesday, Friday 3pm-7pm Week 2: Monday, Wednesday 3pm-7pm and Saturday, Sunday 9am-5pm Come join our team at CedarStone Senior Living located at 4715 Algonquin Dr. Cedar Falls, IA 50613! We are looking for someone (like you): Be the “First Face” of the community. As the first encounter a visitor has with the community, you will serve as the welcoming host, providing exceptional customer service during every interaction. Be the “Go-To Guide”: Answer, or help find the answer, to any questions received by residents, vendors, guests, or employees, whether in person or by telephone. Be an “Exceptional Assistant.” Assist the administrative team in completing any tasks assigned and ensure that phone calls are answered in a timely and professional manner. What are we looking for? You must be at least eighteen (18) years of age. You shall have a high school diploma, or equivalent. You will possess clear verbal and written communication skills. Able to follow written and verbal directions and apply practical solving skills if needed. You will have a positive and energetic attitude. You must be professional in appearance and conduct. You must have the ability to frequently lift and/or move items up to 25 pounds. You must be criminally cleared. Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening. This position is active and requires standing, walking, bending, kneeling, and stooping most of the day. Sedentary periods of one to three hours are also required. This position requires employee to be able to retrieve items from storage, including overhead bins or cabinets. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at CedarStone Senior Living? Please visit us via Facebook: CedarStone Facebook Page Or, take a look at our website: *********************************** Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Sophia Rich: ************. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. Keywords: coordinator, senior living, nursing home, retirement community, accounting, bookkeeping, front desk, receptionist
    $16-18 hourly Auto-Apply 10d ago
  • Scheduling Coordinator

    Right at Home Waterloo

    Front desk coordinator job in Waterloo, IA

    Responsive recruiter Benefits: Health insurance Paid time off Savings bank Training & development Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned and operated home health company that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who is a people person! The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and care staff. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; shift confirmation; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in health care or medical office setting. Ability to problem-solve, stay calm and professional under pressure, multi-task and stay focused. The desired candidate for Scheduling Coordinator will possess the following: Associate's or Bachelor's degree with business experience, preferably in scheduling and managing people. Able to work independently, demonstrating sound judgment. Be available for on-call duty outside of normal office hours rotating weekends every five weeks. Be a team player and coordinate tasks with other office staff. Be available to work 8:00am-4:00pm Monday-Friday. Benefits offered to a Scheduling Coordinator include: Competitive Pay Paid Holidays PTO Savings/Retirement Plan Health Insurance Advance Pay with Tapcheck Paid Training, Opportunity for Advancement IND123 Compensation: $24.00 - $27.00 per hour Right at Home Waterloo is locally owned and operated, was established in 2022, and our mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care driven by our Joint Commission accreditation, Right at Home Best Practices, and the Golden Rule each and every day in Central Iowa. However, we couldn't do it without having the Right People. Our Care Team members need to be passionate about serving our clients and committed to providing the personal care and attention of a friend, whenever and wherever it is needed. More health care is being provided in the home and the vast majority of people would like to age in place, independently, at home. So, the demand for our type of services will continue to grow. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who exemplify our core values- being Compassionate, Professional, Adaptable, Dependable, and who serve as Advocates for their clients thus improving their quality of life. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We will help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We will coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We will keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We will celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay and other benefits. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
    $24-27 hourly Auto-Apply 5d ago
  • Receptionist / Front Office

    Gary Bock-State Farm Agency

    Front desk coordinator job in Waterloo, IA

    Job Description Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. Responsibilities include but not limited to: Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Manage incoming calls Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents You will receive: Base Pay plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Ideal Candidate: Must be willing to obtain Property, Casualty, Life and Health insurance licenses Strong phone contact handling skills and active listening Comfortable with making outbound calls Genuinely excited to help customers Patient, empathetic, and passionately communicative; loves to talk Ability to empathize with and advocate for clients when necessary Strong Problem-solving skills Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-32k yearly est. 1d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Front desk coordinator job in Waverly, IA

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #46341 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $26k-32k yearly est. Auto-Apply 27d ago
  • Patient Service Representative

    Zoll Lifevest

    Front desk coordinator job in Waterloo, IA

    Job Description Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR fx Q1N03BHq
    $30k-35k yearly est. 19d ago
  • Representative -Patient Access I-Emergency Department-Part time-2nd shift

    Regional Health Services of Howard County 4.7company rating

    Front desk coordinator job in Waterloo, IA

    At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Join the MercyOne Waterloo Family! We are looking to hire an Emergency Department Representative I Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. As an Emergency Department Registrar at MercyOne Waterloo, you will: * Be responsible for coordinating all patient registration activities including greeting patients/families, processing patient registration in an efficient and courteous manner, obtaining accurate patient demographics and insurance information, pre-registering patients, contacting precertification agencies when appropriate, obtaining all necessary consents and serving as the initial point of contact for patients coming into MercyOne Waterloo * Register patients who present to the ED for ED services * Register patients who present to the hospital for ancillary testing outpatient procedures or hospital admission * Verify insurance benefits * Collect appropriate deposits and co-payments for services and making referrals to the Insurance Verification team as needed * Provide medics and clinical staff any necessary admitting documentation for the ED patients and discussing payment arrangements with patients when appropriate * All tasks must be completed in compliance with HIPAA, EMTALA, CMS and JCHAO guidelines and regulation Schedule: * Part Time 24hrs a week, 2nd shift, every other weekend, 3 holiday rotations a year. General Requirements: * No experience required * Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills Education: PAR I Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Waterloo Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 48d ago
  • Front Desk/Office Coordinator- Childcare Center

    Friendship Village Retirement Community 3.9company rating

    Front desk coordinator job in Waterloo, IA

    Job Description Front Desk/Office Coordinator - Childcare Center Happy, Happy, Happy. Spend your days in an environment filled with kids, babies, and lots of smiling faces. It Takes a Village Childcare is looking for a full-time front office coordinator. We are looking for an experienced office person capable of managing a fast paced office. Qualified candidates must be able to multi-task, have exceptional organizational and computers skills and have a keen eye for details. Candidates need to be self-motivated, able to problem solve and work independently or as part of a team. It Takes a Village Childcare facility is licensed to provide safe, secure, fun, and loving childcare up to 24 hours a day/365 days a year. It Takes A Village Childcare Center, a branch of Friendship Village Retirement Community, is a faith based non-profit that believes our kids deserve the very best compassionate care possible. Which means we look for the very best employees. Friendship Village has built a workplace that cultivates creativeness, productivity, and enhances learning in a fun and energetic environment. We are looking for employees that are hardworking , dependable , caring individuals who are dedicated to going the extra mile in everything they do. We want only those who practice open and honest communication and build trust in one another. Applicants are required to pass pre-employment screenings that could include: Criminal background checks, Abuse registry check, Drug test, Physical, and TB test. Pay: $15.00 - $16.00 per hour Working Hours: This is a full-time position, 8:00am-5:00pm, Monday through Friday, with the possibility of occasional evenings and weekends. Qualifications: 2 years previous office/front desk experience required Exceptional computer skills, including Microsoft Office Organization skills Attention to detail Excellent communication skills, both written and verbal Knowledge of Procare or other childcare management systems, preferred Basic understanding of state daycare licensure, preferred Previous childcare experience, preferred Benefits - available to employees working 25 hours or more a week: Medical, dental and vision Company paid and voluntary life insurance Short and long term disability Critical care, accident and hospitalization supplement insurance Flex spending accounts PTO Paid Time off Paid holidays 401k retirement Additional benefits - available to all employees: HIVE - FREE Employee Wellness Center/Gym Onsite Childcare Center with discount for employees Continuing Education opportunities Employee Pantry Applicants are required to pass pre-employment screenings that could include: Criminal background checks, Abuse registry check, Drug test, Physical, and TB test. To apply: **************************************************** Job Posted by ApplicantPro
    $15-16 hourly 31d ago
  • Dental Care & Scheduling Coordinator

    Kimball and Beecher

    Front desk coordinator job in Waterloo, IA

    Join Our Team as a Dental Care and Scheduling Coordinator! Are you looking for a rewarding career in the dental field? Kimball and Beecher in Waterloo, IA is seeking a compassionate and organized Dental Care and Scheduling Coordinator to join our team. In this role, you will play a crucial role in providing top-notch patient care and ensuring that our office runs smoothly and efficiently. Job Description: As a Dental Care and Scheduling Coordinator, you will be responsible for managing patient appointments, answering phone calls and emails, updating patient records, insurance verification and breakdown and assisting with various administrative tasks. You will also have the opportunity to interact with patients on a daily basis, making sure they feel welcomed and comfortable during their visit to our office. The ideal candidate will have excellent communication skills, attention to detail, and a genuine passion for helping others. Previous experience in a dental or medical office is preferred, but not required. We are looking for someone who is eager to learn and grow in their role, and who is dedicated to providing the highest level of customer service to our patients. About Us: Kimball & Beecher is a leading privately owned dental practice in Iowa known for our commitment to excellence in patient care and our state-of-the-art facility. Our team of experienced dental professionals is dedicated to providing personalized and gentle care to each and every patient who walks through our doors. At Kimball & Beecher, we believe that a healthy smile is a beautiful smile, and we are passionate about helping our patients achieve optimal oral health. We strive to create a warm and welcoming environment for our patients, where they can feel relaxed and confident in the care they receive. If you are looking for a fulfilling career in the dental field and are ready to join a team that is dedicated to making a difference in the lives of our patients, we encourage you to apply for the Dental Care and Scheduling Coordinator position at Kimball and Beecher. We look forward to welcoming you to our team!
    $29k-40k yearly est. 21d ago
  • Clinic Receptionist- Breast Care 1.0 FTE

    Waverly Health Center 3.5company rating

    Front desk coordinator job in Waverly, IA

    FTE/Scheduled Weekly Hours: 1.00 / 40 / 1st Shift (United States of America) PRIMARY FUNCTIONS Responsible for the overall reception/secretarial duties of the clinic, including answering and transferring phone calls, scheduling patient appointments, interviewing patients to gather necessary information, and entering patient information into the computer system for registration purposes. Scans incoming/outgoing paper documents as instructed, verifying for accuracy, clarity and completeness. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Greets the patient/family in a professional, friendly manner. Answers incoming calls, transfer calls, and communicates information appropriately and in a polite manner. Is responsible for initiating appointment reminders to patients. 2. Collects information including, but not limited to the following: insurance cards and information; photo ID's; new patient information; advance directive; Medicare Secondary Payor form (MSP); Conditions of Admission form; health history form; and insurance co-payment from patient or patient representative. Scans patient documents into EMR and appropriately places document within patient's EMR. Upon patient arrival and departure receptionist will update visit status in EMR. 3. Presents Notice of Privacy Practices pamphlet to patient or representative and ensures the Acknowledgement of Receipt of Notice form is signed. Offers Rights and Responsibilities pamphlet to patient or representative, if requested. Presents advance directive pamphlet to patient or representative for all patients 18 years of age and older. 4. Accurately keys patient information into EMR to complete registration processes. Notifies supervisor when errors are noted. 5. Maintains a working knowledge of the following processes and is able to perform effectively: • Office supply ordering process. • Adherence to all applicable WHC and regulatory requirements. • Monitors and acts on billing, meaningful use and global alerts. • Scans incoming/outgoing paper documents as directed, organizes documents within EMR as instructed, checking for accuracy and clarity. Manipulates scanned documents so they are easily read. • Sorting and distributing incoming mail. 6. Maintains cleanliness of clinic waiting area. 7. Always seeks guidance from manager with questions or related departmental concerns. Notifies appropriate personnel of situations requiring follow-up. MINIMUM QUALIFICATIONS 1. Education, Experience, and Training a. Must possess high school diploma or equivalent. b. Certified Medical Assistant preferred. c. Previous experience in a receptionist/secretarial role preferred, especially in a clinic setting. d. Knowledge of medical terminology and CPT/ICD codes preferred. e. Must have strong clerical skills, including proficiency in keyboarding and operating other office equipment. f. Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system. Job specific systems are also required. g. Must have good interpersonal skills and demonstrated organizational ability. h. Must be able to read, speak, and write fluent English. 2. Physical Requirements a. Sitting - Approximately 95% of shift. b. Standing / Walking - 5% c. Lifting - Infrequently -35 lbs. d. Twisting - Infrequent. e. Bending - Infrequent. f. Squat/Kneel - Infrequent. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her manager. Requirements are representative of the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship with the Waverly Health Center.
    $29k-34k yearly est. Auto-Apply 6d ago
  • Receptionist - Standing Role

    Biolife Plasma Services 4.0company rating

    Front desk coordinator job in Waterloo, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **This is not a sedentary position, must be able to stand for several hours.** **Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.** **About the role:** Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. **How you will contribute:** · You will answer phones and greet **all visitors to the facility including new and repeat donors** promptly **exhibiting** **customer service skills** · You will assist donors with appointments; create or pull donor record files · You will provide customer service to donors (external) and fellow employees (internal) · You will maintain orderly filing system, purging records · You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures **What you bring to Takeda:** · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful **What Takeda can offer you:** Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. **More about us:** At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IA - Waterloo **U.S. Starting Hourly Wage:** $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IA - Waterloo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Part time **Job Exempt** No
    $16 hourly 38d ago
  • Patient Registrar-Sumner

    Unitypoint Health 4.4company rating

    Front desk coordinator job in Sumner, IA

    Patient Registrar Full-Time; 6:30-5:30 - Flexible - Monday-Friday The Patient Access Representative is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries and manages patient wayfinding. The role also supports administrative tasks and ensures compliance with financial and insurance procedures. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Registration of multiple departments and appointment types (CMH Medical Clinic, Lab, Radiology, Infusion, Specialty Clinics, Emergency Department, etc.) Routing all incoming facility calls Communicating with ancillary departments to ensure smooth patient flow Scheduling CMH Medical Clinic patients using critical thinking Obtaining registration and financial documents and ensuring they are maintained in the patient's medical record appropriately Verify insurance eligibility and benefits of all appointment types, as well as collecting copays and account payments Qualifications Requirements High school diploma or equivalent is required. Understand the concepts, principles and practices of Health Information Services. Customer Service/Reception/Front Desk Experience (Previous experience in a healthcare setting performing front desk, patient registration, insurance verification, scheduling, or similar administrative functions preferred) OR 1 year of experience working in a healthcare setting
    $35k-40k yearly est. Auto-Apply 18d ago
  • Patient Services Coordinator, Home Health

    Centerwell

    Front desk coordinator job in Hiawatha, IA

    **Become a part of our caring community and help us put health first** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** Required Experience/Skills: + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. + Must have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $40k-52.3k yearly 13d ago
  • PT Care Coordinator

    Unity Point St. Luke's Living Center West

    Front desk coordinator job in Cedar Rapids, IA

    Job Description Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance #hc55130
    $26k-39k yearly est. 15d ago
  • Receptionist - Standing Role

    Takeda 4.7company rating

    Front desk coordinator job in Waterloo, IA

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description This is not a sedentary position, must be able to stand for several hours. Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. How you will contribute: · You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills · You will assist donors with appointments; create or pull donor record files · You will provide customer service to donors (external) and fellow employees (internal) · You will maintain orderly filing system, purging records · You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Waterloo U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - IA - WaterlooWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $16 hourly Auto-Apply 40d ago
  • Care Coordinator

    New Hampton Nursing and Rehabilitation Center

    Front desk coordinator job in New Hampton, IA

    The Care Coordinator position plays a crucial role in promoting and maintaining functional independence and ensuring the highest quality of care for the residents. The position is responsible for assessing the residents and planning, implementing, and evaluating restorative care services to enhance residents' physical and overall well-being. The position is responsible for coordinating and overseeing comprehensive care plans tailored to each resident's needs. This position works closely with the MDS nurse to assure timely and accurate assessments of resident conditions. Essential Job Functions: Provide and supervise quality nursing care in accordance with facility policies, professional standards, and state and federal regulations. Supervise, train, evaluate, and support Certified Nursing Assistants; provide clinical guidance and recommend corrective or disciplinary action when needed. Perform comprehensive resident assessments, develop and update care plans, and document resident responses to care. Monitor resident conditions, identify changes or emergencies, and promptly communicate with physicians, families, and facility leadership. Ensure resident safety, infection control, Resident Rights compliance, and adherence to OSHA and facility safety policies. Conduct daily resident rounds and oversee restorative, rehabilitative, continence, fall-prevention, and medication-reduction programs. Coordinate admissions, care conferences, MDS-related assessments, and Medicare documentation within required timelines. Provide direct resident care, including mobility assistance, range-of-motion exercises, and skin integrity monitoring. Collaborate with interdisciplinary teams, including therapy, recreation, social services, and administration. Maintain professional appearance, dependable attendance, and cooperative work behavior. Participate in staff meetings, education programs, committee work, and perform additional duties as assigned. Education Requirements Graduate of an accredited registered nurse or LPN program Licensure/Certification in the state in which the facility is located EOE
    $26k-39k yearly est. 25d ago
  • Patient Experience Specialist - Orthodontics Front Desk

    KSI 4.2company rating

    Front desk coordinator job in Cedar Rapids, IA

    Patient Experience Specialist - Orthodontics Cedar Rapids, IA | 4-Day Workweek | No Nights or Weekends We're partnering with a respected and growing orthodontic practice in Cedar Rapids to find a friendly, organized, and tech-savvy Patient Experience Specialist to join their patient-centered front desk team. As the first person to greet patients when they walk into our clinics, you set the tone for their entire experience. From welcoming patients and scheduling visits to processing payments and supporting daily office flow, you help ensure every interaction feels smooth, personal, and professional. If you love helping people, thrive in a fast-paced environment, and bring both warmth and attention to detail to your work, this could be the perfect fit. You'll play an essential role in making each patient's visit seamless-from the first phone call to the final smile reveal. What You'll Do As one of the key faces of the practice, you'll be responsible for: Greeting patients and managing check-in/check-out across multiple providers Coordinating daily schedules and ensuring the office runs smoothly Answering phones, scheduling appointments, and managing patient communications Verifying insurance benefits and explaining payment plans with clarity and care Collecting payments, posting charges, and maintaining accurate records Supporting the orthodontic team across multiple Cedar Rapids-area locations (rotation scheduled in advance) Assisting with office projects, staff communication, and continuous process improvement You'll help patients feel comfortable from the moment they walk in-keeping patient care and teamwork at the center of everything you do. What We're Looking For 5+ years of office or administrative experience (experience with insurance or accounts receivable is a plus!) Excellent communication and customer service skills Strong computer and scheduling software proficiency (experience with practice management systems a plus) Proven ability to stay organized and manage multiple priorities Friendly, polished, and professional demeanor Ability to pass a background and financial check and maintain patient confidentiality Schedule & Location Full-time, anywhere from 35 - 40 hours/week 4-day set schedule - typically 7:00 AM-5:00 PM with a 1-hour lunch For this position, the day off is typically Tuesday or Wednesday, determined in advance No nights, weekends, or major holidays Work primarily across multiple Cedar Rapids-area offices - rotation communicated ahead of time for easy planning Compensation & Benefits Pay: $20-$24/hour, depending on experience Perks & Benefits include: 401(k) with profit sharing Paid time off + Paid sick leave 6 paid holidays Uniform allowance Continuing education credits HRA (Health Reimbursement Arrangement) - can be used for premiums or qualifying medical expenses Free orthodontic treatment for employees and children of long-term employees This is a practice that values balance - a 4-day workweek, a supportive team, and the chance to make a daily impact by helping patients feel confident in their smiles. Why You'll Love Working Here Close-knit, high-performing team that celebrates collaboration and positivity Tech-savvy office embracing modern systems and digital tools Opportunity to help people feel confident with their smiles-every single day Employee benefit: free orthodontic treatment for you (and for children of long-term employees) A team that values your time, weekends at home, and your professional growth As the practice continues to expand, you'll also have opportunities to grow within the organization-whether that's deepening your expertise in patient coordination, cross-training in insurance and treatment planning, or stepping into a future leadership role. KSI's Talent Acquisition Team partners with companies to assist with their hiring needs. All positions are direct-to-hire opportunities with the employer.
    $20-24 hourly 60d+ ago
  • Patient Coordinator

    Aspen Dental Management 4.0company rating

    Front desk coordinator job in Waterloo, IA

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $18 - $20 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $18-20 hourly Auto-Apply 18d ago
  • Patient Services Representative

    Area Substance Abuse Council 3.7company rating

    Front desk coordinator job in Cedar Rapids, IA

    Realize a career with meaning-improving lives, strengthening communities, and changing narratives as a member of ASAC. Our work is personal, using lived experiences, proven services, and human connections to help people right here in our community. As a patient services representative, you will be responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. You'll also provide clerical support for all ASAC staff including prevention, treatment and recovery services. Key Duties: Provide excellent customer service at all times. Perform the check-in process, greet visitors and notify appropriate staff of incoming patients or visitors. Allocate calls to appropriate departments and/or staff members. Ensure accurate and timely information exchange with the clinical department when necessary. Schedule patient appointments, monitor schedules for errors, confirm scheduled patient appointments. Collect patient payments, enter patient demographic information into the electronic health record (EHR). Verify insurance eligibility, benefits, and program eligibility (Sliding Fee scale) to ensure accurate and timely remittance and inform patients of their financial responsibilities accordingly. Manage patient correspondence via phone, fax, mail, letter, email, and text. Assist in the maintenance of the patient closed file record system. Perform office opening and closing duties. Maintain tidiness of waiting areas, reception areas, copy/supply rooms, and staff lounges throughout the day. Accomplish projects as a team member or individual as assigned. Reconcile cash drawer to ensure accuracy and complete deposits when applicable in accordance with agency guidelines Safely operate a vehicle for job-related travel, such as attending off-site meetings, and visiting community partners or service locations. Requirements Qualified candidates will have a high school diploma or equivalent, and at least 1 year of office or administrative experience. Candidates should have strong organizational skills with the ability to prioritize tasks and handle multiple competing responsibilities. Excellent communication skills are required, both verbal and written, with the ability to effectively interact with patients, staff, and external stakeholders. Candidates will also exhibit attention to detail and accuracy in data entry, report generation, and filing. A valid driver's license is also required as well as the ability to pass an extensive background check. Salary & Benefits Asac offers a competitive compensation with a starting pay of $18.90 per hour. Full-time staff are eligible for a complete benefit package including, Health and Dental, FSA, company paid Life/AD&D/Short and Long Term Disability and Voluntary Life Insurance. Staff are eligible for our Employee Assistance Program (EAP), Paid Holidays, a 403(b) Retirement plan with a match and a generous Vacation, Personal Time and Sick Leave Plan. Join the area's leader in prevention, treatment, and recovery of substance use disorders and problem gambling. Apply now and take the first step toward a fulfilling career. ASAC is an Equal Opportunity Employer.
    $18.9 hourly 12d ago
  • Receptionist

    Robert Half 4.5company rating

    Front desk coordinator job in Cedar Rapids, IA

    Administrative Coordinator - Short-Term Contract Hours: Full-time, Monday-Friday About the Role We're seeking a detail-oriented Administrative Coordinator to support daily operations for one of our Cedar Rapids clients. This short‑term contract role is ideal for someone who enjoys staying organized, supporting multiple stakeholders, and keeping processes running smoothly. If you thrive in a fast-paced environment and want to make an immediate impact, this is the perfect opportunity. Key Responsibilities + Provide front-line administrative support including scheduling, calendar management, and email coordination + Prepare and maintain documents, reports, and spreadsheets + Assist with data entry, filing, and record management + Support internal teams with meeting coordination and follow-up + Greet visitors, answer phones, and route inquiries appropriately + Manage office supplies and assist with general office operations + Perform other administrative tasks as needed to support workflow during peak periods Requirements Qualifications + 1+ year of administrative, office support, or coordination experience + Strong MS Office skills (Outlook, Word, Excel required) + Excellent communication and customer service skills + High attention to detail and ability to multitask + Comfortable in fast-paced or deadline-driven environments + Ability to start quickly and adapt to new processes What We're Looking For A proactive professional who is dependable, organized, and ready to jump in where needed. This role is great for candidates between long-term roles, new grads with office experience, or professionals seeking short-term contract work. Why Work With Us + Weekly pay + Opportunity to gain experience with a reputable Cedar Rapids employer + Dedicated recruiter support throughout the assignment TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $24k-29k yearly est. 5d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Waterloo, IA?

The average front desk coordinator in Waterloo, IA earns between $23,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Waterloo, IA

$29,000

What are the biggest employers of Front Desk Coordinators in Waterloo, IA?

The biggest employers of Front Desk Coordinators in Waterloo, IA are:
  1. Friendship Village Retirement Community
  2. Gary Bock-State Farm Agency
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