Front desk manager vs team manager

The differences between front desk managers and team managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front desk manager and a team manager. Additionally, a team manager has an average salary of $82,017, which is higher than the $40,802 average annual salary of a front desk manager.

The top three skills for a front desk manager include front desk operations, reservations and customer service. The most important skills for a team manager are patients, taking care, and project management.

Front desk manager vs team manager overview

	Front Desk Manager	Team Manager
Yearly salary	$40,802	$82,017
Hourly rate	$19.62	$39.43
Growth rate	-	-
Number of jobs	54,551	96,615
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	6	6

What does a front desk manager do?

A front desk manager is an employee employed to manage a hotel's reception area, coordinate all front desk activities, and supervise the support staff. A manager is expected to handle guest complaints and schedule training for front desk staff. Apart from handling hotel guests, a front desk manager must be able to handle cash, accounting procedures, and general administration. A manager should also possess talents such as multitask, manage time as well as proficient in computer skills.

What does a team manager do?

Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise. It is their duty to make sure that the team's objectives are fully understood by all members and that they work closely to fulfill them. They must ensure that all of their members are working towards a common goal through constant monitoring. To manage the team, they may utilize certain principles, such as the SMART principle. They also train members to see to it that their goals are distinct, measurable, attainable, and timely.

Front desk manager vs team manager salary

Front desk managers and team managers have different pay scales, as shown below.

	Front Desk Manager	Team Manager
Average salary	$40,802	$82,017
Salary range	Between $27,000 And $59,000	Between $44,000 And $152,000
Highest paying City	New York, NY	New York, NY
Highest paying state	New York	Alaska
Best paying company	RH	Meta
Best paying industry	Hospitality	-

Differences between front desk manager and team manager education

There are a few differences between a front desk manager and a team manager in terms of educational background:

	Front Desk Manager	Team Manager
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front desk manager vs team manager demographics

Here are the differences between front desk managers' and team managers' demographics:

	Front Desk Manager	Team Manager
Average age	47	47
Gender ratio	Male, 31.4% Female, 68.6%	Male, 55.9% Female, 44.1%
Race ratio	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.4% White, 60.1% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front desk manager and team manager duties and responsibilities

Front desk manager example responsibilities.

Manage vendor relationships in support of CRM and sales reporting projects.
Serve as a point of escalation for guest problem resolution and manage all VIP special guests and execution of requests.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Direct a team of three, successfully providing resolution to daily incidents, meeting SLA and KPI objectives.
Supervise entire front of the house functions including front desk and concierge personnel, bell staff and PBX associates.
Utilize Marriott policies and procedures to train new employees and keep proper records to relay training progress to hotel supervisors.

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Team manager example responsibilities.

Build and manage narcotics trafficking/use database in Unix base setting.
Facilitate appropriate usage and allocation of skil visits via authorization process for manage care insure patients.
Manage and coordinate care of medical and psychiatric patients with accountability for cost effective quality outcome.
Lead project team supporting Massachusetts payroll tax initiative, ensuring statutory information are captured and report.
Manage contact center performance to avoid financial penalty, efficiently driving client desire productivity results, meeting KPIs.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.

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Front desk manager vs team manager skills

Common front desk manager skills

Front Desk Operations, 16%
Reservations, 15%
Customer Service, 11%
Guest Service, 8%
Room Availability, 5%
Customer Satisfaction, 5%

Common team manager skills

Patients, 10%
Taking Care, 6%
Project Management, 5%
Performance Management, 4%
Leadership, 4%
Direct Reports, 4%

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Updated January 8, 2025

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