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Front line agent vs insurance broker

The differences between front line agents and insurance brokers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance broker has an average salary of $94,006, which is higher than the $33,693 average annual salary of a front line agent.

The top three skills for a front line agent include quality customer service, insurance products and inbound calls. The most important skills for an insurance broker are customer service, life insurance products, and lead generation.

Front line agent vs insurance broker overview

Front Line AgentInsurance Broker
Yearly salary$33,693$94,006
Hourly rate$16.20$45.20
Growth rate6%6%
Number of jobs118,70638,403
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 64%
Average age4646
Years of experience--

Front line agent vs insurance broker salary

Front line agents and insurance brokers have different pay scales, as shown below.

Front Line AgentInsurance Broker
Average salary$33,693$94,006
Salary rangeBetween $25,000 And $45,000Between $62,000 And $141,000
Highest paying City-Birmingham, AL
Highest paying state-Washington
Best paying company-Liberty Mutual Insurance
Best paying industry-Insurance

Differences between front line agent and insurance broker education

There are a few differences between a front line agent and an insurance broker in terms of educational background:

Front Line AgentInsurance Broker
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Front line agent vs insurance broker demographics

Here are the differences between front line agents' and insurance brokers' demographics:

Front Line AgentInsurance Broker
Average age4646
Gender ratioMale, 47.4% Female, 52.6%Male, 62.5% Female, 37.5%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between front line agent and insurance broker duties and responsibilities

Front line agent example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Answer incoming calls to troubleshoot and assist the client in repairing their lap top computers.
  • Sell home, auto, life, long term care insurance as well as annuities.
  • Offer home, auto, life and annuities to AAA members, through networking and prospecting.
  • Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.
  • Follow Allstate training system to optimize customer experience.

Insurance broker example responsibilities.

  • Used consultative upselling techniques to provide leads
  • Work as an independent financial planner selling life insurance and annuities to individuals and families
  • Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Front line agent vs insurance broker skills

Common front line agent skills
  • Quality Customer Service, 22%
  • Insurance Products, 20%
  • Inbound Calls, 12%
  • Technical Assistance, 6%
  • Life Insurance, 4%
  • Troubleshoot, 4%
Common insurance broker skills
  • Customer Service, 11%
  • Life Insurance Products, 8%
  • Lead Generation, 8%
  • Financial Resources, 8%
  • Annuities, 8%
  • Insurance Carriers, 6%