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Front line agent vs licensed agent

The differences between front line agents and licensed agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a licensed agent has an average salary of $42,315, which is higher than the $33,693 average annual salary of a front line agent.

The top three skills for a front line agent include quality customer service, insurance products and inbound calls. The most important skills for a licensed agent are HIPAA, customer service, and inbound calls.

Front line agent vs licensed agent overview

Front Line AgentLicensed Agent
Yearly salary$33,693$42,315
Hourly rate$16.20$20.34
Growth rate6%6%
Number of jobs118,70668,666
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 52%
Average age4646
Years of experience--

Front line agent vs licensed agent salary

Front line agents and licensed agents have different pay scales, as shown below.

Front Line AgentLicensed Agent
Average salary$33,693$42,315
Salary rangeBetween $25,000 And $45,000Between $28,000 And $62,000
Highest paying City-Kirkland, WA
Highest paying state-Alaska
Best paying company-HPOne
Best paying industry-Insurance

Differences between front line agent and licensed agent education

There are a few differences between a front line agent and a licensed agent in terms of educational background:

Front Line AgentLicensed Agent
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Front line agent vs licensed agent demographics

Here are the differences between front line agents' and licensed agents' demographics:

Front Line AgentLicensed Agent
Average age4646
Gender ratioMale, 47.4% Female, 52.6%Male, 41.3% Female, 58.7%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between front line agent and licensed agent duties and responsibilities

Front line agent example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Answer incoming calls to troubleshoot and assist the client in repairing their lap top computers.
  • Sell home, auto, life, long term care insurance as well as annuities.
  • Offer home, auto, life and annuities to AAA members, through networking and prospecting.
  • Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.
  • Follow Allstate training system to optimize customer experience.

Licensed agent example responsibilities.

  • Train and manage employees and achieve significant improvements in their productivity & maintain sales go9als consistently.
  • Educate and advise in different investment products, such as life insurance and fix annuities.
  • Work with clients to satisfy financial needs offering products such as life insurance, annuities, and Medicare supplements.
  • Provide education on Medicare/ Medicaid coverage, rights and responsibilities.
  • Provide objective information pertaining to coverage and how to obtain Medicaid coverage.
  • Generate referral business and cultivate individual lead sources, using networking and prospecting techniques to grow potential sales opportunities.
  • Show more

Front line agent vs licensed agent skills

Common front line agent skills
  • Quality Customer Service, 22%
  • Insurance Products, 20%
  • Inbound Calls, 12%
  • Technical Assistance, 6%
  • Life Insurance, 4%
  • Troubleshoot, 4%
Common licensed agent skills
  • HIPAA, 31%
  • Customer Service, 11%
  • Inbound Calls, 9%
  • Casualty Insurance, 6%
  • Life Insurance Products, 6%
  • Financial Services, 5%