Front office coordinator vs front office administrator

The differences between front office coordinators and front office administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a front office coordinator, becoming a front office administrator takes usually requires 4-6 years. Additionally, a front office administrator has an average salary of $33,516, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for a front office administrator are patients, front desk, and appointment scheduling.

Front office coordinator vs front office administrator overview

	Front Office Coordinator	Front Office Administrator
Yearly salary	$32,844	$33,516
Hourly rate	$15.79	$16.11
Growth rate	-5%	-5%
Number of jobs	131,810	147,279
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	2	6

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

What does a front office administrator do?

Front desk administrators work for different industries at the front desk of the front office area. They are responsible mostly for handling calls and transfers these calls to extension/local numbers. They manage booking travel appointments, answering inquiries, doing paperwork, and maintaining a professional image. They greet visitors and attend to visitors' inquiries. In addition, they assist other departments by performing other miscellaneous administrative tasks as required, and they often serve as ushers during client visits. Moreover, this job requires excellent interpersonal skills and good communication skills.

Front office coordinator vs front office administrator salary

Front office coordinators and front office administrators have different pay scales, as shown below.

	Front Office Coordinator	Front Office Administrator
Average salary	$32,844	$33,516
Salary range	Between $25,000 And $42,000	Between $27,000 And $40,000
Highest paying City	San Francisco, CA	Lakewood, WA
Highest paying state	Massachusetts	Washington
Best paying company	University of California, Berkeley	University of California, Berkeley
Best paying industry	Health Care	Non Profits

Differences between front office coordinator and front office administrator education

There are a few differences between a front office coordinator and a front office administrator in terms of educational background:

	Front Office Coordinator	Front Office Administrator
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Front office coordinator vs front office administrator demographics

Here are the differences between front office coordinators' and front office administrators' demographics:

	Front Office Coordinator	Front Office Administrator
Average age	47	47
Gender ratio	Male, 9.0% Female, 91.0%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	8%

Differences between front office coordinator and front office administrator duties and responsibilities

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Front office administrator example responsibilities.

Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Handle day to day transactions, schedule patients, place patients onto traction tables and administer E-Stem/Ice.
Observe and perform patient's therapies such as, electric muscle stimulation, mechanical traction and acupuncture.
Cross train in veterinary technician duties including vaccines, administering medications, medical treatment for kennel and hospitalize patients.
Follow HIPPA protocol for sterilization of rooms/instruments.
Create a neck comparison using patient's cervical x-ray.

Front office coordinator vs front office administrator skills

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

Common front office administrator skills

Patients, 21%
Front Desk, 6%
Appointment Scheduling, 6%
Phone Calls, 6%
Excellent Interpersonal, 6%
Data Entry, 5%

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Office and Administrative Industry
Front Office Coordinator
Front Office Coordinator vs Front Office Administrator

Updated January 8, 2025

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