Front office coordinator vs office administrator

The differences between front office coordinators and office administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a front office coordinator and an office administrator. Additionally, an office administrator has an average salary of $37,423, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a front office coordinator include patients, customer service and data entry. The most important skills for an office administrator are customer service, patients, and data entry.

Front office coordinator vs office administrator overview

	Front Office Coordinator	Office Administrator
Yearly salary	$32,844	$37,423
Hourly rate	$15.79	$17.99
Growth rate	-5%	-5%
Number of jobs	131,810	118,096
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	2	2

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

What does an office administrator do?

Office administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office. They answer calls directed to the official company phone, manage the inventory of supplies, take charge or purchase requisitions for needed supplies, and ensure the office equipment and fixtures are taken care of. Office administrators also manage correspondences, official memoranda, and other official company documents. They also keep track of files and records to ensure that these are properly organized. At times, office administrators also take charge of welcoming guests and accompanying them to their respective meetings.

Front office coordinator vs office administrator salary

Front office coordinators and office administrators have different pay scales, as shown below.

	Front Office Coordinator	Office Administrator
Average salary	$32,844	$37,423
Salary range	Between $25,000 And $42,000	Between $28,000 And $48,000
Highest paying City	San Francisco, CA	Washington, DC
Highest paying state	Massachusetts	Alaska
Best paying company	University of California, Berkeley	Lawrence Livermore National Laboratory
Best paying industry	Health Care	Government

Differences between front office coordinator and office administrator education

There are a few differences between a front office coordinator and an office administrator in terms of educational background:

	Front Office Coordinator	Office Administrator
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Front office coordinator vs office administrator demographics

Here are the differences between front office coordinators' and office administrators' demographics:

	Front Office Coordinator	Office Administrator
Average age	47	47
Gender ratio	Male, 9.0% Female, 91.0%	Male, 14.7% Female, 85.3%
Race ratio	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%	Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 20.5% Asian, 7.9% White, 55.6% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between front office coordinator and office administrator duties and responsibilities

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Office administrator example responsibilities.

Monitor calls, manage calendars, travel, meeting arrangements, video conference and teleconferencing.
Formulate various procedures to assure efficient operation of the SharePoint system is managed properly for CFWB and BOS.
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Pull patients charts for doctors using EMR system as well as pulled chart from medical records room.
Create and update all departmental ISO documents.
Collect all outgoing FedEx overnight packages and ship with accurate tracking and conformation information.

Front office coordinator vs office administrator skills

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

Common office administrator skills

Customer Service, 18%
Patients, 11%
Data Entry, 8%
Office Equipment, 5%
Front Desk, 4%
PowerPoint, 3%

Front Office Coordinator vs. similar jobs

Front Office Coordinator related careers

Front Office Coordinator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Front Office Coordinator
Front Office Coordinator vs Office Administrator

Updated January 8, 2025

Browse office and administrative jobs