We build trust among our communities and our people by cultivating the right team for every job. We are committed to fostering a creative and collaborative culture with a focus on career growth and balance in the workplace.
AP has diligently built a strong foundation of expertise, experience and exceptional results. We continually invest in our talented team by providing the latest tools, technologies and training necessary to stay ahead of the curve. We set our employees up for long-term success through mentorship opportunities and professional growth and advancement for every person in every role.
We recognize the contributions of our team members with unique experiences and capabilities and strive to establish a work environment that maximizes our collective potential. Going beyond the build for our employees lays a strong foundation for success across AP. We commit to a balanced, value-centered work environment for meaningful projects, careers and talent.
Job Description:
Estimated Pay:
$70,000.00 - $105,000.00
Benefits:
Medical, Dental, Vision and Life Insurance
Health Savings Account
401(k)
Flexible Spending Accounts (Dependent & Medical Reimbursement)
Paid Time Off (PTO) and Holidays
Tuition Assistance Program
Employee Referral Bonus
Adolfson & Peterson Construction's (AP) ability to adapt and innovate has driven our success for more than 75 years. We are consistently ranked among the top construction managers and general contractors in the nation while maintaining one of the safest records in the industry. We bring positive and measurable change to the communities where we live, work and build. And we invest in new processes and technology to be operationally excellent and remain at the forefront of the ever-changing industry.
We have been committed to quality, innovation, safety and strong relationships since our beginning in 1946. AP offers preconstruction, construction and contracting services to commercial, education, healthcare, hospitality, industrial, multifamily, municipal, data center, and senior living markets with offices across Arizona, Colorado, Minnesota, Texas, and Wyoming. We employ more than 650 team members who strive for excellence and embody loyalty, trust and genuine love for what they do.
We go beyond the build for our communities and our people.
Adolfson & Peterson Construction is an Equal Employment Opportunity Employer
$70k-105k yearly Auto-Apply 15d ago
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Site Safety Leader
Adolfson & Peterson Construction 4.2
Group leader job in Fargo, ND
We build trust among our communities and our people by cultivating the right team for every job. We are committed to fostering a creative and collaborative culture with a focus on career growth and balance in the workplace. AP has diligently built a strong foundation of expertise, experience and exceptional results. We continually invest in our talented team by providing the latest tools, technologies and training necessary to stay ahead of the curve. We set our employees up for long-term success through mentorship opportunities and professional growth and advancement for every person in every role.
We recognize the contributions of our team members with unique experiences and capabilities and strive to establish a work environment that maximizes our collective potential. Going beyond the build for our employees lays a strong foundation for success across AP. We commit to a balanced, value-centered work environment for meaningful projects, careers and talent.
Job Description:
Estimated Pay:
$70,000.00 - $105,000.00
Benefits:
* Medical, Dental, Vision and Life Insurance
* Health Savings Account
* 401(k)
* Flexible Spending Accounts (Dependent & Medical Reimbursement)
* Paid Time Off (PTO) and Holidays
* Tuition Assistance Program
* Employee Referral Bonus
Adolfson & Peterson Construction's (AP) ability to adapt and innovate has driven our success for more than 75 years. We are consistently ranked among the top construction managers and general contractors in the nation while maintaining one of the safest records in the industry. We bring positive and measurable change to the communities where we live, work and build. And we invest in new processes and technology to be operationally excellent and remain at the forefront of the ever-changing industry.
We have been committed to quality, innovation, safety and strong relationships since our beginning in 1946. AP offers preconstruction, construction and contracting services to commercial, education, healthcare, hospitality, industrial, multifamily, municipal, data center, and senior living markets with offices across Arizona, Colorado, Minnesota, Texas, and Wyoming. We employ more than 650 team members who strive for excellence and embody loyalty, trust and genuine love for what they do.
We go beyond the build for our communities and our people.
Adolfson & Peterson Construction is an Equal Employment Opportunity Employer
$26k-54k yearly est. Auto-Apply 13d ago
RPA-SOC Site Lead ND
Tenax Technologies 4.4
Group leader job in Fargo, ND
TENAX Technologies is currently seeking a skilled Site Lead to provide management, communications, network, and systems support in service of the Air National Guard (ANG) Remotely Piloted Aircraft (RPA) Special Operations Center (SOC). The Site Lead will interface with the team, fellow contractors, military personnel, and government clients supporting the RPA mission and RPA-SOC, which operates 24/7/365. The ideal candidate will have a solid understanding of network and system technologies, RPA mission and leading a team of specialized network/system admins.
Key Responsibilities
Provide ongoing support of communications, network, systems, video distribution, long-haul communications systems, and enhancement support for operations.
Analyze, troubleshoot, and maintain RPA-SOC computer and network systems including LAN/WAN communications, firewalls, operations support for Microsoft Windows operating systems, and networks at multiple classification levels.
Ensure proper communication with site military leadership and other site leads.
Maintain accurate records and write required deliverables.
Lead a small team and ensure contract coverage is being maintained in support of the RPA mission.
Requirements
+/- 5 years of experience with network and system administration.
Experience with LAN/WAN, cryptographic equipment, multicast routing on Commercial-off-the-shelf (COTS) equipment such as Cisco.
Experience with Server/computer hardware/operating systems, video encoders/decoders, storage solutions on Commercial-off-the-shelf (COTS) equipment like Dell
Experience in management and leading teams.
Experience in VMWare virtualized environment.
Strong problem-solving skills.
Support and engage in programs, projects, and comply with all policies and procedures.
Strong oral and written communication skills.
Tracking deadlines, writing reports, and attending meetings regularly.
Creating and maintaining a work schedule for the team at the site.
This position involves work typical of an office environment with no unusual hazards. There is occasional lifting up to 30 pounds.
Clearance Requirement:
An active TS clearance with eligibility for TS/SCI is required.
Mandatory Requirement:
Security+ CE Certification or similar DOD 8570 IAT II certification. (Required before Hire)
Other desired certifications include: MCSA, MDAA, CCNA, VMWare VCTA.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Experience level:
5 years
Shift:
Day shift
Evening shift
Morning shift
Night shift
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Work Location: In person
$50k-84k yearly est. 10d ago
Regional Team Lead (Full Time)
Dakota Lions Sight & Health 3.7
Group leader job in Fargo, ND
Description:
This position is responsible for all aspects of cornea and tissue recovery. This includes receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. This person also ensures compliance with EBAA, FDA and DLSH Regulatory and Medical standards. This position will also oversee daily operations at the regional office and supervises the technicians on each case. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed.
In addition to the hourly rate, the following also applies:
On Call Pay: $2.00/hour
Donation Case Pay: $175-$225 per donor case, depending on donation type
DLSH offers the following benefits to our full time staff:
Company paid single dental and vision coverage
Medical benefits including HSA (at least 80% employer funded)
Dependent Care flex plan
Company paid Short Term Disability and Life Insurance
Generous holiday and PTO package
Requirements:
ESSENTIAL FUNCTIONS
Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.
Regional Team Lead
Perform and oversee corneal and tissue donation to include donor recovery, case coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards.
Completes all preliminary chart work on cornea donors and completes donor chart entries and corrections in a timely manner.
Follows DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations.
May assist in the observation and training of recovery staff.
Maintains documentation of cleaning, maintenance, and calibration of surgical equipment, storage equipment and equipment used in the recovery of eye and tissue intended for transplantation.
Notifies the Quality department on deviations from established operating procedures or complaints received in regard to shipping/distribution.
Rotates on call assignments, and will have the majority of call for the assigned office
Travel is required for this role so applicants must have a valid driver license and be insurable on the auto insurance policy.
Office Supervisor
Oversee daily operations at the regional office site by maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education and development activities.
Maintains training logs of staff in assigned location.
Provides outstanding customer services, collaboration, and communication skills as required by the position.
Notifies DLSH immediately of any deviations from established protocol, complaints, or incidents that occur.
Maintains strict confidentiality of all DLSH information.
Travel throughout the designated region in the performance of the position, and travel outside of the designated region, as necessary, for training or reporting purposes as required.
Other duties as assigned.
EDUCATION & TRAINING REQUIREMENTS
Note: Certificates, Licenses and Trainings must be completed at first available training if not already obtained
High School diploma or equivalent required
Must be at least 18 years of age
Experience with eye or tissue banking, surgical assisting, instrument sterilization, quality systems or medical equipment maintenance preferred
Hepatitis and Covid vaccinations are recommended
WORK EXPERIENCE REQUIREMENTS
Working knowledge FDA, AATB and EBAA Medical Standards.
Excellent verbal and written communication skills; presents professional image in performing position functions.
Strong attention to details.
Able to work independently with minimal instruction or supervision.
Demonstrated ability to organize multiple priorities, meet deadlines, and initiate action to correct problems encountered, goal-result oriented.
High level of ethical practice and confidentiality, exemplifies company mission.
ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
EXAMPLES BELOW
Frequently required to sit; occasionally required to stand and walk.
Occasionally required to lift and/or move up to 25 pounds.
Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks.
Normal memory, taking into consideration the amount and type of information.
Moderate level of complexity for decision making.
Normal time pressure of decision making.
COMPETENCIES -
To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position.
Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions.
Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information.
Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information.
Planning and Organization: Prioritizes and plans work activities; use time efficiently; and develop realistic action plans.
Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments.
Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition as appropriate.
Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
$42k-82k yearly est. 11d ago
Team Lead
Start a Career at Hello Garage of Fargo
Group leader job in Fargo, ND
At Hello Garage, our mission is to transform garages and create remarkable customer experiences. As a Team Lead for Hello Garage, you will help redefine this unique industry by leading the Dream Team, performing safe, correct, and efficient installations that meet or exceed company standards and customer expectations, and serving as the customer's main point of contact during installation. This position is non-exempt under the FLSA and reports to the General Manager.
ESSENTIAL JOB FUNCTIONS
Lead, Manage, and Hold the Installer Accountable.
Provide clear direction to the Installer.
Courteously correct the Installer as necessary.
Encourage the Installer for doing things the right way.
Show appreciation to the Installer.
Listen and/or answer Installer's concerns and questions, elevating them to the General Manager when appropriate.
Get Work Done on Time on Budget.
Talk to the Garage Guru to understand the customer's proposal prior to installation.
Review project details to determine what materials, tools, and equipment will be needed.
Assist the Installer as necessary in loading, unloading, cleaning, and organizing the truck.
Correctly and efficiently install the customer's project to meet or exceed company standards.
Work with the General Manager on scheduling projects.
Meet daily and weekly installation goals.
Create Remarkable Customer Experiences.
Maintain a high standard of professionalism in appearance, words, and actions.
Show respect for the customer and their property.
Communicate with the customer prior to and throughout the installation.
Meet or exceed customer expectations.
Operate Safely.
Operate in a safe manner according to company safety guidelines.
Stop the job if there is imminent danger to person or property.
Manage/Track Inventory.
Conduct routine inventory counts with GM and track inventory usage/levels.
Manage Tools and Equipment.
Ensure tools and equipment are clean and in working order for every job.
Perform regular maintenance on tools and equipment.
If there is problem with a tool and/or piece of equipment, work with the General Manager to get it repaired or replaced.
Live Out the Company's Purpose, Mission, and Values.
Demonstrate Regular, Reliable Attendance.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of construction or related trades preferred
Ability and skill in operating equipment and/or power tools preferred
Ability to lift or move up to 100 lb.
Ability to move about and move to/from and work from the floor level
Ability to ascend and descend a ladder
Ability to understand and speak in English preferred
Ability to operate a phone and apps
EDUCATION AND EXPERIENCE
High school diploma or GED preferred and
1+ years of experience in the construction trades and
1+ years of management experience or
A combination of education and experience that illustrates a proven track record in this field
Plus a valid driver's license and a safe driving record
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.
$42k-81k yearly est. 60d+ ago
Automation Programmer - Team Lead
KÖRber AG
Group leader job in Fargo, ND
Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.
Join the home for entrepreneurs!
Your role in our team:
* You will assist with hiring team members
* You will support the completion of team member performance evaluations
* You will contribute with team member development
* You will assign work schedule to team members
* You will listen to team members' feedback and help resolve any issues or conflicts
* You will encourage a supportive team environment
* You will motivate team members to perform at their best
* You will uphold the vision of the company
* You will be accountable for their team's efforts
* You will work on special projects as needed
Your profile:
* You have the ability to motivate and lead people with a variety of character traits
* You have the ability to understand and convey company and project goals to the team
* You have leadership training (is a plus)
* You are able to display strong written and verbal communication skills
* You possess excellent interpersonal skills
* You are able to display good organizational and time management skills
* You have the ability to delegate tasks
* You are able to demonstrate decision-making skills
Your working environment at Körber
Join Körber Pharma and you will work in an innovative, friendly and digital environment providing the opportunity to advance your career. Irrespective of whether it is engineering, production or supporting exciting projects - you have the chance to contribute your expertise and make a difference. As part of the team, you contribute to the solution throughout the entire pharma value chain.
Your benefits
* You will work in a modern work environment with open culture towards improvements and new ideas
* You are part of a global operating company with a wide customer basis and a growing business
* You profit from international cooperation within group-expert network to implement corporate wide concepts
* You will work in a team who is focusing on customer requirements
* You will get an attractive compensation package including health, dental, vision insurance and retirement plan
Can you find yourself in this profile?
Then you are right at Körber. We are looking forward to getting to know you! Körber Xperience (koerber.com)!
Equal employer opportunity
We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via ****************. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.
Disclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job advertisement does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee's at-will employment status. Please note that the salary information is a general guideline only. Individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
#LI-NS1
Apply now and join our team!
Ready for your next step? Click on 'Apply now' to get started right away! As long as the position is advertised, you can apply at any time.
We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!
If you have any questions or technical problems, please send us an e-mail to ****************. Nichole Schally is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.
We are Körber - an international technology group with around 13,000 employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer success and shape technological change. In our Business Areas Pharma, Supply Chain, and Technologies, we deliver products, solutions and services that inspire and create added value for customers. We build ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.
$42k-81k yearly est. 45d ago
Team Lead
Hello Garage of Fargo
Group leader job in Fargo, ND
Job Description
At Hello Garage, our mission is to transform garages and create remarkable customer experiences. As a Team Lead for Hello Garage, you will help redefine this unique industry by leading the Dream Team, performing safe, correct, and efficient installations that meet or exceed company standards and customer expectations, and serving as the customer's main point of contact during installation. This position is non-exempt under the FLSA and reports to the General Manager.
ESSENTIAL JOB FUNCTIONS
Lead, Manage, and Hold the Installer Accountable.
Provide clear direction to the Installer.
Courteously correct the Installer as necessary.
Encourage the Installer for doing things the right way.
Show appreciation to the Installer.
Listen and/or answer Installer's concerns and questions, elevating them to the General Manager when appropriate.
Get Work Done on Time on Budget.
Talk to the Garage Guru to understand the customer's proposal prior to installation.
Review project details to determine what materials, tools, and equipment will be needed.
Assist the Installer as necessary in loading, unloading, cleaning, and organizing the truck.
Correctly and efficiently install the customer's project to meet or exceed company standards.
Work with the General Manager on scheduling projects.
Meet daily and weekly installation goals.
Create Remarkable Customer Experiences.
Maintain a high standard of professionalism in appearance, words, and actions.
Show respect for the customer and their property.
Communicate with the customer prior to and throughout the installation.
Meet or exceed customer expectations.
Operate Safely.
Operate in a safe manner according to company safety guidelines.
Stop the job if there is imminent danger to person or property.
Manage/Track Inventory.
Conduct routine inventory counts with GM and track inventory usage/levels.
Manage Tools and Equipment.
Ensure tools and equipment are clean and in working order for every job.
Perform regular maintenance on tools and equipment.
If there is problem with a tool and/or piece of equipment, work with the General Manager to get it repaired or replaced.
Live Out the Company's Purpose, Mission, and Values.
Demonstrate Regular, Reliable Attendance.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of construction or related trades preferred
Ability and skill in operating equipment and/or power tools preferred
Ability to lift or move up to 100 lb.
Ability to move about and move to/from and work from the floor level
Ability to ascend and descend a ladder
Ability to understand and speak in English preferred
Ability to operate a phone and apps
EDUCATION AND EXPERIENCE
High school diploma or GED preferred and
1+ years of experience in the construction trades and
1+ years of management experience or
A combination of education and experience that illustrates a proven track record in this field
Plus a valid driver's license and a safe driving record
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.
#hc118342
$42k-81k yearly est. 2d ago
TEAM LEADER
Schlotzskys Fargo
Group leader job in Fargo, ND
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
SCHLOTZSKYS DELI IN FARGO! *******************
Team Leader
The Team Leader is responsible for keeping our restaurant exceptionally clean and well-run. He or she will assist in the day-to-day operations and in managing the staff. These duties will include executing company policies, procedures, and programs.
They must have experience in business management and people motivation and must be an excellent communicator.
As the Team Leader you will report directly to the General Manager. Some of your responsibilities may be to:
Comply with food safety procedures
Work with management team to meet sales goals
Manage food and labor costs
Execute company policies and procedures
Monitor food inventory levels
Manage and maintain safe working conditions
Assist in managing crew member employees
Interview and recommend crew members for hiring
Provide proper training for crew members
Maintain fast, accurate service and provide top-notch customer service to every guest that comes into our fast food restaurant
The Team Leader will help to support the company by creating and maintaining an excellent work environment by providing leadership, direction, and development to team members
$42k-81k yearly est. 11d ago
TEAM LEAD
Planet Fitness-PF Baseline Fitness
Group leader job in Fargo, ND
The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. Essential Duties and Responsibilities
Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
Assist with Staff Management and provide backup support to Club Manager as needed.
Assist in scheduling and supervising staff.
Member service oversight - Ensuring staff is providing a superior customer experience at all times.
Assist in resolving or escalating employee issues or concerns.
Involved in all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate all member requests, issues and questions.
Assist in overseeing cleanliness and maintenance of facility.
Assist in ordering of supplies using specific budget based on club requirements.
Assist in tracking statistics and reports (weekly, monthly, and annually).
Backup support for any employee who is absent.
Qualifications/Requirements
Superior customer service skills, preferably in the fitness industry.
Experience working as a Member Service Representative at Planet Fitness.
Solid supervisory, diplomacy and listening skills.
Basic computer proficiency (Microsoft Suite).
Hard working, enthusiastic and energetic!
Strong problem resolution skills.
Current CPR Certification required.
High school diploma/GED equivalent required.
Must be 18 year of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
Other
Employee Recognition Program
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$42k-81k yearly est. 20d ago
Team Lead, Quality Excellence
Rxbenefits 4.5
Group leader job in Fargo, ND
RxBenefits is hiring! We are adding resources to the Member Services team. The Quality Excellence Team Lead will lead a team of Quality Analysts focused on improving the quality of customer interactions while enhancing efficiency of our operations. The successful candidate will be responsible for developing a best-in-class quality program by establishing brand driven quality evaluation standards, implementing automated evaluation strategies, and improving performance through employee development and accountability. In addition, this position will deliver continuous improvement in the quality assurance program to meet evolving business needs.
In addition, the Quality Excellence Team Lead will lead a team of Mentors who are responsible for various support functions including but limited to daily support, coaching, and development of Member Services Representatives, supporting New Hire Training and On the Job Training, member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work closely with Leadership, Recruiting, Human Resources, and Learning and Development to identify, refine, incorporate, and evolve the definition of excellence across the representative life cycle including interviewing, onboarding and new hire training program, ongoing monitoring, support, and development of representatives through a well-defined, metric-driven quality program
**Job Responsibilities Include:**
General
+ Gather data, perform analysis and validation, draw conclusions to make decisions that advance and improve the representative life cycle program
+ Meet and exceed defined key performance indicators (KPIs) ensuring KPIs are indicators of success
+ Prepare reports and business reviews to illustrate overall program effectiveness and opportunities
+ Ensure processes and policies are followed by representatives in the course of service delivery; modify and enhance policies and tools to improve representative success
+ Monitor complaints to identify recurring issues; collaborate within and outside of the department to delegate and/or lead improvement efforts as appropriate
+ Ensure representative call handling and training resources are current, accurate, and user friendly
+ Identify knowledge gaps and work with management and training to resolve
+ Develop and perform ongoing engagement to keep staff motivated and optimize performance
+ Support Workforce Management (WFM) activities to ensure agent competency and training timelines align with the projected needs of the WFM team
Quality
+ Own and enhance quality program, scorecards, curriculum design, and QA analytics
+ Oversee performance monitoring, measurement, and evaluation of all representatives to improve efficiency; ensure foresight to annual performance reviews
+ Strong conflict resolution and decision-making skills; able to navigate complex situations with fairness, professionalism, and sound judgment.
+ Develop procedures for team communication and tracking of coaching metrics
+ Provide training and support to Quality Analysts on systems, policies, procedures, and core processes
+ Partner with Training using results from monitoring and other quality programs to create or enhance training materials to address skillset and knowledge gaps
+ Coordinate and facilitate call calibration sessions to ensure accurate and consistent feedback to the overall department
+ Scale the quality program through increasing Quality Analysts productivity and automation and analytics capabilities
Mentor Leadership
+ Oversees and directs the day-to-day activities of Mentors
+ Address and/or delegate more complex member inquiries, tier 2 escalations, and concerns
+ Oversee escalation process, timely resolution, and directing member outreach phone calls
+ Develop procedures, processes, reporting, and communications to ensure the Mentor program is consistently successful in supporting Member Services
+ Support agent acute performance-related development opportunities identified thru escalation line as well as internal and external customer feedback
+ Monitor the department feedback channels to ensure adequate coverage for timely response and resolution with a goal of working issues timely through to resolution and communication of the resolution
_Required Skills/Experience Include:_
+ Bachelor's degree Education or equivalent work experience.
+ 1-2 years of proven experience as call center supervisor or similar leadership position
+ Experience in a contact center environment in a Quality role
+ Experience gathering, conducting and evaluating data, identifying points of improvement, and developing clear and compelling solutions and strategies from the findings
+ Strong working knowledge of Five9 and Virtual Observer, preferred or other relevant contact center phone and QA systems
+ Exceptional verbal & written communication skills
+ Working knowledge of MS Office
+ Knowledge of performance evaluation procedures
+ Outstanding communication and negotiation abilities
+ A results-oriented approach
+ Excellent organizational and leadership skills
+ Ability to work in a fast-paced environment with targeted deadlines.
+ Strategic thinker and strong analytical skills
+ Proven track record of success in managing individual contributors
+ Superior written and verbal communication skills and presentation skills
+ Excellent leadership and developmental skills, virtual team experience
+ Demonstrated success managing new initiatives while meeting operating and fiduciary requirements
+ Excellent time management, planning, organizing, and prioritizing skills
+ Team-oriented, self-motivated, performance-oriented
+ Ability to foster trust and build strong business partnerships
+ Business acumen to support senior leaders
+ Must be non-biased and confidential in all work activities
+ Collaborative worker with experience coordinating with other departments such as client implementations, client services, and other operational units impacting resources.
_Preferred Skills/Experience Include:_
+ Proficiency in multiple languages
_Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._
_We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._
_RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_
+ _Remote first work environment_
+ _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_
+ _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_
+ _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_
+ _401(k) with an employer match up to 3.5% available after 60 days_
+ _Community Service Day to give back and support what you love in your community_
+ _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_
+ _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_
+ _Tuition Reimbursement for accredited degree programs_
+ _Paid New Parent Leave that can be used for adoption or birth_
+ _Pet insurance to protect your furbabies_
+ _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_
RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
$56.8k-71k yearly 14d ago
Kitchen Team Leader
Mitchells & Butlers
Group leader job in Wolverton, MN
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Kitchen Team Leader at the Wolverton House, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for serving great food and training great people. Does this sound like you?
Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a pizza the action, we want to hear from you.
WHAT'S IN IT FOR ME?
* Flexible shifts to fit around you.
* A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we've got you covered.
* 20% discount off all of our brands for friends and family.
* Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
* Opportunities to grow with paid for qualifications.
* Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.
* Discounts on gym memberships.
* Team Socials - work hard, play hard!
On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS KITCHEN TEAM LEADER YOU'LL…
* Train and inspire your Chefs and Kitchen Team to deliver food to be proud of.
* Be driven to smash targets with your team.
* Support with food ordering, food preparation and stock control.
* Have mastered the art of working with a branded menu.
* Oversee that your team conforms to health and hygiene regulations.
Haven't got a CV to hand? Don't worry you don't need a CV to apply
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
$42k-82k yearly est. 10d ago
Team Leader
General Accounts
Group leader job in Fargo, ND
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
SCHLOTZSKYS DELI IN FARGO! ******************* Team Leader The Team Leader is responsible for keeping our restaurant exceptionally clean and well-run. He or she will assist in the day-to-day operations and in managing the staff. These duties will include executing company policies, procedures, and programs.
They must have experience in business management and people motivation and must be an excellent communicator.
As the Team Leader you will report directly to the General Manager. Some of your responsibilities may be to:
Comply with food safety procedures
Work with management team to meet sales goals
Manage food and labor costs
Execute company policies and procedures
Monitor food inventory levels
Manage and maintain safe working conditions
Assist in managing crew member employees
Interview and recommend crew members for hiring
Provide proper training for crew members
Maintain fast, accurate service and provide top-notch customer service to every guest that comes into our fast food restaurant
The Team Leader will help to support the company by creating and maintaining an excellent work environment by providing leadership, direction, and development to team members
Compensation: $16.00 per hour
$16 hourly Auto-Apply 11d ago
Team Lead(01859) - 1531C University Dr
Domino's Franchise
Group leader job in Fargo, ND
Team Lead Salary $13 - $14 an hour
Our business is growing!! Domino's Pizza is looking for team leads! Earn $13-$14/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
At least 18 years of age
A winning smile, great attitude and customer focused personality
Excellent attendance & punctuality
Basic math & money skills
Ability to work in a fast-paced environment
Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
Customer service: 2 years (Preferred)
Restaurant: 1 year (Preferred)
US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$13-14 hourly 13d ago
Team Lead
Planet Fitness 4.1
Group leader job in Moorhead, MN
Responsible for assisting in the oversight of gym operations to ensure positive member experience.
Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Qualifications
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
$22k-27k yearly est. 16d ago
Regional Team Lead (Full Time)
Dakota Lions Sight & Health 3.7
Group leader job in Fargo, ND
This position is responsible for all aspects of cornea and tissue recovery. This includes receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. This person also ensures compliance with EBAA, FDA and DLSH Regulatory and Medical standards. This position will also oversee daily operations at the regional office and supervises the technicians on each case. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed.
In addition to the hourly rate, the following also applies:
On Call Pay: $2.00/hour
Donation Case Pay: $175-$225 per donor case, depending on donation type
DLSH offers the following benefits to our full time staff:
Company paid single dental and vision coverage
Medical benefits including HSA (at least 80% employer funded)
Dependent Care flex plan
Company paid Short Term Disability and Life Insurance
Generous holiday and PTO package
Requirements
ESSENTIAL FUNCTIONS
Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.
Regional Team Lead
Perform and oversee corneal and tissue donation to include donor recovery, case coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards.
Completes all preliminary chart work on cornea donors and completes donor chart entries and corrections in a timely manner.
Follows DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations.
May assist in the observation and training of recovery staff.
Maintains documentation of cleaning, maintenance, and calibration of surgical equipment, storage equipment and equipment used in the recovery of eye and tissue intended for transplantation.
Notifies the Quality department on deviations from established operating procedures or complaints received in regard to shipping/distribution.
Rotates on call assignments, and will have the majority of call for the assigned office
Travel is required for this role so applicants must have a valid driver license and be insurable on the auto insurance policy.
Office Supervisor
Oversee daily operations at the regional office site by maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education and development activities.
Maintains training logs of staff in assigned location.
Provides outstanding customer services, collaboration, and communication skills as required by the position.
Notifies DLSH immediately of any deviations from established protocol, complaints, or incidents that occur.
Maintains strict confidentiality of all DLSH information.
Travel throughout the designated region in the performance of the position, and travel outside of the designated region, as necessary, for training or reporting purposes as required.
Other duties as assigned.
EDUCATION & TRAINING REQUIREMENTS
Note: Certificates, Licenses and Trainings must be completed at first available training if not already obtained
High School diploma or equivalent required
Must be at least 18 years of age
Experience with eye or tissue banking, surgical assisting, instrument sterilization, quality systems or medical equipment maintenance preferred
Hepatitis and Covid vaccinations are recommended
WORK EXPERIENCE REQUIREMENTS
Working knowledge FDA, AATB and EBAA Medical Standards.
Excellent verbal and written communication skills; presents professional image in performing position functions.
Strong attention to details.
Able to work independently with minimal instruction or supervision.
Demonstrated ability to organize multiple priorities, meet deadlines, and initiate action to correct problems encountered, goal-result oriented.
High level of ethical practice and confidentiality, exemplifies company mission.
ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
EXAMPLES BELOW
Frequently required to sit; occasionally required to stand and walk.
Occasionally required to lift and/or move up to 25 pounds.
Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks.
Normal memory, taking into consideration the amount and type of information.
Moderate level of complexity for decision making.
Normal time pressure of decision making.
COMPETENCIES -
To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position.
Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions.
Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information.
Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information.
Planning and Organization: Prioritizes and plans work activities; use time efficiently; and develop realistic action plans.
Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments.
Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition as appropriate.
Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
$42k-82k yearly est. 60d+ ago
Team Lead
Planet Fitness-PF Baseline Fitness
Group leader job in Fargo, ND
Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$42k-81k yearly est. 28d ago
Team Lead(07378) - 1530 1st ave N
Domino's Franchise
Group leader job in Moorhead, MN
Team Lead Salary $15 - $16 an hour
Our business is growing!! Domino's Pizza is looking for team leads! Earn $15-$16/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
At least 18 years of age
A winning smile, great attitude and customer focused personality
Excellent attendance & punctuality
Basic math & money skills
Ability to work in a fast-paced environment
Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
Customer service: 2 years (Preferred)
Restaurant: 1 year (Preferred)
US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
$15-16 hourly 8d ago
Team Lead
Planet Fitness 4.1
Group leader job in Moorhead, MN
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Job Title: Team Lead
Reports to: Club Manager
Status: Full Time/Supervisor/Non-Exempt
Job Summary
Responsible for assisting in the oversight of gym operations to ensure positive member experience.
Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
· Honesty and good work ethic · Strong customer service skills · Strong communication, organizational and leadership skills · Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
· Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA · Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$22k-27k yearly est. Auto-Apply 60d+ ago
Team Lead
Planet Fitness-PF Baseline Fitness
Group leader job in Moorhead, MN
Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$42k-82k yearly est. 26d ago
Team Lead(01853) - 102 4th St S
Domino's Franchise
Group leader job in Wahpeton, ND
Team Lead Salary $13 - $14 an hour
Our business is growing!! Domino's Pizza is looking for team leads! Earn $12-$13/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training!
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner!
The Super Star we're looking for will possess the following:
At least 18 years of age
A winning smile, great attitude and customer focused personality
Excellent attendance & punctuality
Basic math & money skills
Ability to work in a fast-paced environment
Ability to run a shift 3 times per week
Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood!
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Qualifications
Customer service: 2 years (Preferred)
Restaurant: 1 year (Preferred)
US work authorization (Preferred)
Additional Information
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Report job
your information will be kept confidential according to EEO guidelines.
The average group leader in Fargo, ND earns between $37,000 and $172,000 annually. This compares to the national average group leader range of $57,000 to $174,000.