Guest service supervisor vs account supervisor

The differences between guest service supervisors and account supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a guest service supervisor and an account supervisor. Additionally, an account supervisor has an average salary of $83,760, which is higher than the $34,413 average annual salary of a guest service supervisor.

The top three skills for a guest service supervisor include reservations, front desk operations and POS. The most important skills for an account supervisor are customer service, digital marketing, and project management.

Guest service supervisor vs account supervisor overview

	Guest Service Supervisor	Account Supervisor
Yearly salary	$34,413	$83,760
Hourly rate	$16.54	$40.27
Growth rate	-4%	5%
Number of jobs	39,559	98,661
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 76%
Average age	47	47
Years of experience	6	6

What does a guest service supervisor do?

A guest service supervisor supervises and trains guest service staff to have a high standard for guest delivery and efficient communication between all service staff. They ensure all guests are assisted with any complaints or service issues, with tour and travel information provided. As a supervisor, they must ensure that all forms and documents/printing going into the suites are accurate at all times and approved by the hotel manager. They must be aware of each guest's name as soon as possible and support guest service staff with queries from guests and control issues with guests when escalated beyond their level of responsibility.

What does an account supervisor do?

The primary job of accounting supervisors is to manage the daily operations of a company's accounting department. They are responsible for leading a team of accountants and overseeing the company's marketing strategies and campaigns. Other responsibilities include managing all the company's financial activities, developing and enforcing strategic business plans, and generating and maintaining account documentation and reports. As an accounting supervisor, you will also organize training for account coordinators and account managers and ensure compliance with government regulations and policies.

Guest service supervisor vs account supervisor salary

Guest service supervisors and account supervisors have different pay scales, as shown below.

	Guest Service Supervisor	Account Supervisor
Average salary	$34,413	$83,760
Salary range	Between $27,000 And $42,000	Between $63,000 And $111,000
Highest paying City	Seattle, WA	Portland, OR
Highest paying state	Washington	Oregon
Best paying company	NBCUniversal	Wasserman
Best paying industry	Retail	Finance

Differences between guest service supervisor and account supervisor education

There are a few differences between a guest service supervisor and an account supervisor in terms of educational background:

	Guest Service Supervisor	Account Supervisor
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 76%
Most common major	Business	Business
Most common college	Cornell University	University of Pennsylvania

Guest service supervisor vs account supervisor demographics

Here are the differences between guest service supervisors' and account supervisors' demographics:

	Guest Service Supervisor	Account Supervisor
Average age	47	47
Gender ratio	Male, 43.7% Female, 56.3%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 5.9% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between guest service supervisor and account supervisor duties and responsibilities

Guest service supervisor example responsibilities.

Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop and implement department training, policies and procedures on the POS system.
Perform closing operations, including reconciliation of each employee's POS cash and credit sales receipts with sales reports.
Analyze resort inventory requirements and assure that all reservations and other requests are accommodate to the highest efficiency levels possible.
Provide billing company medical record documentation to support professional and global CPT codes.

Account supervisor example responsibilities.

Lead and manage the strategy, development, production and distribution of global digital retail POS kits for Intel.
Manage internal channel teams and their respective campaigns in PPC, SEO, PPI, email and media.
Lead site re-designs and CRM programs for HomeAgain and Sanofi-Aventis to evolve from flat product centric portals to consumer centric experiences.
Manage the coordination and preparation of all statutory/regulatory and GAAP reporting.
Develop and manage accounts for start-up healthcare intelligence company targeting major pharmaceutical companies.
Manage day-to-day activity of client relate projects including IP voice, MPLS infrastructures and CPE implementations in a deadline-orient high-pressure environment.

Guest service supervisor vs account supervisor skills

Common guest service supervisor skills

Reservations, 27%
Front Desk Operations, 9%
POS, 8%
Guest Rooms, 4%
Guest Satisfaction, 4%
Payroll, 3%

Common account supervisor skills

Customer Service, 8%
Digital Marketing, 8%
Project Management, 7%
Account Management, 7%
Direct Reports, 4%
Client Facing, 4%

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Guest Service Supervisor
Guest Service Supervisor vs Account Supervisor

Updated January 8, 2025

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