Guest service supervisor vs billing supervisor

The differences between guest service supervisors and billing supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a guest service supervisor and a billing supervisor. Additionally, a billing supervisor has an average salary of $56,255, which is higher than the $34,413 average annual salary of a guest service supervisor.

The top three skills for a guest service supervisor include reservations, front desk operations and POS. The most important skills for a billing supervisor are customer service, patients, and billing procedures.

Guest service supervisor vs billing supervisor overview

	Guest Service Supervisor	Billing Supervisor
Yearly salary	$34,413	$56,255
Hourly rate	$16.54	$27.05
Growth rate	-4%	-3%
Number of jobs	39,559	38,525
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

What does a guest service supervisor do?

A guest service supervisor supervises and trains guest service staff to have a high standard for guest delivery and efficient communication between all service staff. They ensure all guests are assisted with any complaints or service issues, with tour and travel information provided. As a supervisor, they must ensure that all forms and documents/printing going into the suites are accurate at all times and approved by the hotel manager. They must be aware of each guest's name as soon as possible and support guest service staff with queries from guests and control issues with guests when escalated beyond their level of responsibility.

What does a billing supervisor do?

A billing supervisor is primarily in charge of spearheading and overseeing the billing procedures of a company. Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing processes. They must also monitor all procedures, ensuring it complies with the company's policies. Furthermore, as a supervisor, they must lead and encourage the workforce to reach goals while implementing the rules and regulations of the company.

Guest service supervisor vs billing supervisor salary

Guest service supervisors and billing supervisors have different pay scales, as shown below.

	Guest Service Supervisor	Billing Supervisor
Average salary	$34,413	$56,255
Salary range	Between $27,000 And $42,000	Between $38,000 And $82,000
Highest paying City	Seattle, WA	Washington, DC
Highest paying state	Washington	Rhode Island
Best paying company	NBCUniversal	Wpp Us Holdings Inc
Best paying industry	Retail	Professional

Differences between guest service supervisor and billing supervisor education

There are a few differences between a guest service supervisor and a billing supervisor in terms of educational background:

	Guest Service Supervisor	Billing Supervisor
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	Cornell University	University of Pennsylvania

Guest service supervisor vs billing supervisor demographics

Here are the differences between guest service supervisors' and billing supervisors' demographics:

	Guest Service Supervisor	Billing Supervisor
Average age	47	47
Gender ratio	Male, 43.7% Female, 56.3%	Male, 22.3% Female, 77.7%
Race ratio	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between guest service supervisor and billing supervisor duties and responsibilities

Guest service supervisor example responsibilities.

Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop and implement department training, policies and procedures on the POS system.
Perform closing operations, including reconciliation of each employee's POS cash and credit sales receipts with sales reports.
Analyze resort inventory requirements and assure that all reservations and other requests are accommodate to the highest efficiency levels possible.
Provide billing company medical record documentation to support professional and global CPT codes.

Billing supervisor example responsibilities.

Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Conduct regular meetings to update and presents issues of third party billing and ICD-9 and CPT changes that require management review
Supervise activities inclusive of all order entry, invoicing, payroll entry and annual inventory control functions.
Post payments and prepare daily deposits, write checks, answer phones, collections, filing and pass out payroll checks.
Review clinical documentation and provide education and recommendations in preparation for ICD-10.
Facilitate effective communication and working relationships with other departments regarding Medicare and Medicaid requirements.

Guest service supervisor vs billing supervisor skills

Common guest service supervisor skills

Reservations, 27%
Front Desk Operations, 9%
POS, 8%
Guest Rooms, 4%
Guest Satisfaction, 4%
Payroll, 3%

Common billing supervisor skills

Customer Service, 15%
Patients, 13%
Billing Procedures, 6%
Medicaid, 5%
Billing Issues, 4%
Billing System, 4%

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Guest Service Supervisor
Guest Service Supervisor vs Billing Supervisor

Updated January 8, 2025

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