Guest service supervisor vs staff supervisor

The differences between guest service supervisors and staff supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a guest service supervisor and a staff supervisor. Additionally, a staff supervisor has an average salary of $48,991, which is higher than the $34,413 average annual salary of a guest service supervisor.

The top three skills for a guest service supervisor include reservations, front desk operations and POS. The most important skills for a staff supervisor are patients, home health, and customer service.

Guest service supervisor vs staff supervisor overview

	Guest Service Supervisor	Staff Supervisor
Yearly salary	$34,413	$48,991
Hourly rate	$16.54	$23.55
Growth rate	-4%	-
Number of jobs	39,559	93,676
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

What does a guest service supervisor do?

A guest service supervisor supervises and trains guest service staff to have a high standard for guest delivery and efficient communication between all service staff. They ensure all guests are assisted with any complaints or service issues, with tour and travel information provided. As a supervisor, they must ensure that all forms and documents/printing going into the suites are accurate at all times and approved by the hotel manager. They must be aware of each guest's name as soon as possible and support guest service staff with queries from guests and control issues with guests when escalated beyond their level of responsibility.

What does a staff supervisor do?

A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

Guest service supervisor vs staff supervisor salary

Guest service supervisors and staff supervisors have different pay scales, as shown below.

	Guest Service Supervisor	Staff Supervisor
Average salary	$34,413	$48,991
Salary range	Between $27,000 And $42,000	Between $34,000 And $70,000
Highest paying City	Seattle, WA	-
Highest paying state	Washington	-
Best paying company	NBCUniversal	-
Best paying industry	Retail	-

Differences between guest service supervisor and staff supervisor education

There are a few differences between a guest service supervisor and a staff supervisor in terms of educational background:

	Guest Service Supervisor	Staff Supervisor
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Guest service supervisor vs staff supervisor demographics

Here are the differences between guest service supervisors' and staff supervisors' demographics:

	Guest Service Supervisor	Staff Supervisor
Average age	47	47
Gender ratio	Male, 43.7% Female, 56.3%	Male, 46.7% Female, 53.3%
Race ratio	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.1% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between guest service supervisor and staff supervisor duties and responsibilities

Guest service supervisor example responsibilities.

Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop and implement department training, policies and procedures on the POS system.
Perform closing operations, including reconciliation of each employee's POS cash and credit sales receipts with sales reports.
Analyze resort inventory requirements and assure that all reservations and other requests are accommodate to the highest efficiency levels possible.
Provide billing company medical record documentation to support professional and global CPT codes.

Staff supervisor example responsibilities.

Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
Certify instructor for employee CPR a certification.
Use POS system to settle customer payments.
Supervise the shift and run the floor scrubber.

Guest service supervisor vs staff supervisor skills

Common guest service supervisor skills

Reservations, 27%
Front Desk Operations, 9%
POS, 8%
Guest Rooms, 4%
Guest Satisfaction, 4%
Payroll, 3%

Common staff supervisor skills

Patients, 18%
Home Health, 13%
Customer Service, 12%
Rehabilitation, 8%
Safety Procedures, 8%
Direct Supervision, 8%

Guest Service Supervisor vs. similar jobs

Guest Service Supervisor related careers

Guest Service Supervisor related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Guest Service Supervisor
Guest Service Supervisor vs Staff Supervisor

Updated January 8, 2025

Browse office and administrative jobs