Guest service supervisor vs team supervisor

The differences between guest service supervisors and team supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a guest service supervisor and a team supervisor. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $34,413 average annual salary of a guest service supervisor.

The top three skills for a guest service supervisor include reservations, front desk operations and POS. The most important skills for a team supervisor are direct supervision, safety procedures, and sales associates.

Guest service supervisor vs team supervisor overview

	Guest Service Supervisor	Team Supervisor
Yearly salary	$34,413	$58,718
Hourly rate	$16.54	$28.23
Growth rate	-4%	-
Number of jobs	39,559	102,766
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

What does a guest service supervisor do?

A guest service supervisor supervises and trains guest service staff to have a high standard for guest delivery and efficient communication between all service staff. They ensure all guests are assisted with any complaints or service issues, with tour and travel information provided. As a supervisor, they must ensure that all forms and documents/printing going into the suites are accurate at all times and approved by the hotel manager. They must be aware of each guest's name as soon as possible and support guest service staff with queries from guests and control issues with guests when escalated beyond their level of responsibility.

What does a team supervisor do?

The responsibilities of a team supervisor depend on one's place or industry of employment. Most of the time, it is their role to oversee operations and work performance within the team, delegate tasks, set the budget and sales target, train new members of the workforce, and ensure to meet all goals while maintaining efficiency in all aspects. Furthermore, as a team supervisor, it is essential to lead and encourage the staff to their fullest potential and implement the workplace's policies.

Guest service supervisor vs team supervisor salary

Guest service supervisors and team supervisors have different pay scales, as shown below.

	Guest Service Supervisor	Team Supervisor
Average salary	$34,413	$58,718
Salary range	Between $27,000 And $42,000	Between $37,000 And $92,000
Highest paying City	Seattle, WA	Newark, NJ
Highest paying state	Washington	New Jersey
Best paying company	NBCUniversal	State Street
Best paying industry	Retail	-

Differences between guest service supervisor and team supervisor education

There are a few differences between a guest service supervisor and a team supervisor in terms of educational background:

	Guest Service Supervisor	Team Supervisor
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Guest service supervisor vs team supervisor demographics

Here are the differences between guest service supervisors' and team supervisors' demographics:

	Guest Service Supervisor	Team Supervisor
Average age	47	47
Gender ratio	Male, 43.7% Female, 56.3%	Male, 58.6% Female, 41.4%
Race ratio	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between guest service supervisor and team supervisor duties and responsibilities

Guest service supervisor example responsibilities.

Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop and implement department training, policies and procedures on the POS system.
Perform closing operations, including reconciliation of each employee's POS cash and credit sales receipts with sales reports.
Analyze resort inventory requirements and assure that all reservations and other requests are accommodate to the highest efficiency levels possible.
Provide billing company medical record documentation to support professional and global CPT codes.

Team supervisor example responsibilities.

Manage a small group of people while effectively serving large amounts of food in small windows of time.
Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Represent the payer side of WA Medicaid in medical necessity reviews against plan benefits.
Vacuum, mop, buffer floors, clean windows, take out trash, clean computer room.
Prepare PowerPoint presentations to present team metrics.

Guest service supervisor vs team supervisor skills

Common guest service supervisor skills

Reservations, 27%
Front Desk Operations, 9%
POS, 8%
Guest Rooms, 4%
Guest Satisfaction, 4%
Payroll, 3%

Common team supervisor skills

Direct Supervision, 9%
Safety Procedures, 7%
Sales Associates, 6%
Lead Generation, 6%
Store Operations, 6%
Excellent Interpersonal, 5%

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Guest Service Supervisor
Guest Service Supervisor vs Team Supervisor

Updated January 8, 2025

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