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Guest services team leader vs service lead

The differences between guest services team leaders and service leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a guest services team leader and a service lead. Additionally, a service lead has an average salary of $83,844, which is higher than the $31,994 average annual salary of a guest services team leader.

The top three skills for a guest services team leader include sales floor, corrective action and guest satisfaction. The most important skills for a service lead are food service, food safety, and exceptional client.

Guest services team leader vs service lead overview

Guest Services Team LeaderService Lead
Yearly salary$31,994$83,844
Hourly rate$15.38$40.31
Growth rate--4%
Number of jobs113,74752,336
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 53%
Average age4747
Years of experience66

Guest services team leader vs service lead salary

Guest services team leaders and service leads have different pay scales, as shown below.

Guest Services Team LeaderService Lead
Average salary$31,994$83,844
Salary rangeBetween $26,000 And $39,000Between $49,000 And $142,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Meta
Best paying industry--

Differences between guest services team leader and service lead education

There are a few differences between a guest services team leader and a service lead in terms of educational background:

Guest Services Team LeaderService Lead
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Guest services team leader vs service lead demographics

Here are the differences between guest services team leaders' and service leads' demographics:

Guest Services Team LeaderService Lead
Average age4747
Gender ratioMale, 37.5% Female, 62.5%Male, 48.1% Female, 51.9%
Race ratioBlack or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.6%Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between guest services team leader and service lead duties and responsibilities

Guest services team leader example responsibilities.

  • Develop relationships with various insurance carriers, including Medicaid and Medicare, to productively manage nationwide caseloads.
  • Do bookkeeping financials end of day payroll and scheduling.
  • Operate a POS cash register to process credit card applications and payments.
  • Supervise 18 team members; hiring, scheduling, payroll and training.
  • Train in basic retail equipment including POS computers/software, calculators, scanning/pricing equipment, train in proper lifting techniques.
  • Key carrier responsibilities include payroll compliance, reverse logistics, and time management ensuring the store is running efficiently.
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Service lead example responsibilities.

  • Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
  • Deliver world-class customer service to patients and physicians while resolving issues regarding delivery and administration of specialty medications.
  • Deploy Citrix technology from scratch.
  • Provide monthly RSA VPN user reports.
  • Assist PBX with answering guest calls and meeting their needs.
  • Ensure all PC's receive OS patches and up-to-date antivirus software.
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Guest services team leader vs service lead skills

Common guest services team leader skills
  • Sales Floor, 11%
  • Corrective Action, 9%
  • Guest Satisfaction, 8%
  • Guest Issues, 6%
  • Drive Sales, 5%
  • Exceptional Guest, 5%
Common service lead skills
  • Food Service, 14%
  • Food Safety, 9%
  • Exceptional Client, 6%
  • Client Service, 6%
  • Customer Complaints, 6%
  • Business Development, 4%

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