Hardware specialist vs computer support specialist

Differences between hardware specialist and computer support specialist duties and responsibilities

Hardware specialist example responsibilities.

• Create, manage, and troubleshoot user network, email accounts, and distribution lists.
• Lead effort to develop and maintain client's database by customizing existing computer information systems to support operating objectives.
• Fix system issues using Linux and Unix commands.
• Utilize SQL servers and databases per ticket requirements.
• Handle filing of customer POs and complete company paperwork for records use.
• Used Cisco web administration utility to reset VOIP phone settings for users.
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Computer support specialist example responsibilities.

• Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
• Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
• Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
• Deploy new machines, installing OS, applications, drivers, and network configurations.
• Participate in vulnerability resolution for both OS and specific applications on the OIG network.
• Establish a new process for imaging machines using Linux and write documentation for it.
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