Hospital admissions clerk vs patient access representative

Differences between hospital admissions clerk and patient access representative duties and responsibilities

Hospital admissions clerk example responsibilities.

• Manage front office check-in, insurance verification and certifications from doctors.
• Register patients upon entry of the emergency room while collecting personal medical and insurance information.
• Process surgery schedules for billing.
• Assist nurses and doctors with paging other personnel and teams (stroke, trauma, radiology, etc).
• Check insurance eligibility for Medicare and Medicaid.
• Administer registration of patients and pass on information to require hospital departments.
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Patient access representative example responsibilities.

• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPPA and clinic.
• Conduct intensive screening of all Medicare, Medicaid and manage care patients for provider service eligibility.
• Educate eligible applicants about Medicaid manage care and how to access benefits in a manage care environment.
• Run internal reports to ensure ICD 9 and CPT procedure codes are accurate for billing for Medicare and Medicaid patients.
• Deliver quality customer service and compassion while obtaining demographic and financial data from patients seeking emergency medical services.
• Operate front desk check-in, preparation of charts, receive payments and balance books at the end of the day.
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