Hourly sales staff vs customer sales associate

The differences between hourly sales staff and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an hourly sales staff, becoming a customer sales associate takes usually requires 6-12 months. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $35,089 average annual salary of an hourly sales staff.

The top three skills for an hourly sales staff include customer service, POS and sales floor. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Hourly sales staff vs customer sales associate overview

	Hourly Sales Staff	Customer Sales Associate
Yearly salary	$35,089	$37,024
Hourly rate	$16.87	$17.80
Growth rate	4%	-4%
Number of jobs	352,379	415,981
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 41%
Average age	47	40
Years of experience	4	12

Hourly sales staff vs customer sales associate salary

Hourly sales staff and customer sales associates have different pay scales, as shown below.

	Hourly Sales Staff	Customer Sales Associate
Average salary	$35,089	$37,024
Salary range	Between $21,000 And $56,000	Between $27,000 And $49,000
Highest paying City	-	Odenton, MD
Highest paying state	-	Maryland
Best paying company	-	Johnson Controls
Best paying industry	-	Real Estate

Differences between hourly sales staff and customer sales associate education

There are a few differences between an hourly sales staff and a customer sales associate in terms of educational background:

	Hourly Sales Staff	Customer Sales Associate
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	-

Hourly sales staff vs customer sales associate demographics

Here are the differences between hourly sales staff' and customer sales associates' demographics:

	Hourly Sales Staff	Customer Sales Associate
Average age	47	40
Gender ratio	Male, 53.8% Female, 46.2%	Male, 50.6% Female, 49.4%
Race ratio	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%	Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	7%

Differences between hourly sales staff and customer sales associate duties and responsibilities

Hourly sales staff example responsibilities.

Manage accounts and create invoices via QuickBooks.
Gain experience with inventory, cash handling, and POS register use.
Provide direct counter sales to customers, transaction handling via touchscreen POS cash register, and daily housekeeping.
Assist installers with a variety of HVAC systems, making sure the installation is conducted in compliance with local regulations.
Communicate directly with customers to establish long-term relationships and sell HVAC controls solutions base on specific customer needs.
Work with upper management to secure Medicare approval for durable medical equipment provider status to skil nursing facilities and hospitals

Customer sales associate example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Hourly sales staff vs customer sales associate skills

Common hourly sales staff skills

Customer Service, 48%
POS, 9%
Sales Floor, 6%
Product Knowledge, 5%
Customer Relations, 5%
Product Selection, 3%

Common customer sales associate skills

Sales Floor, 12%
Customer Satisfaction, 9%
Customer Service, 9%
Product Knowledge, 8%
Outbound Calls, 8%
Customer Sales, 8%

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Hourly Sales Staff
Hourly Sales Staff vs Customer Sales Associate

Updated January 8, 2025

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