Hourly sales staff vs sales associate and customer service

The differences between hourly sales staff and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an hourly sales staff, becoming a sales associate and customer service takes usually requires 6-12 months. Additionally, an hourly sales staff has an average salary of $35,089, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for an hourly sales staff include customer service, POS and sales floor. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Hourly sales staff vs sales associate and customer service overview

	Hourly Sales Staff	Sales Associate And Customer Service
Yearly salary	$35,089	$28,654
Hourly rate	$16.87	$13.78
Growth rate	4%	-4%
Number of jobs	352,379	298,588
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 64%	High School Diploma, 34%
Average age	47	40
Years of experience	4	12

Hourly sales staff vs sales associate and customer service salary

Hourly sales staff and sales associate and customer services have different pay scales, as shown below.

	Hourly Sales Staff	Sales Associate And Customer Service
Average salary	$35,089	$28,654
Salary range	Between $21,000 And $56,000	Between $21,000 And $38,000
Highest paying City	-	Bellevue, WA
Highest paying state	-	Connecticut
Best paying company	-	GEICO
Best paying industry	-	Manufacturing

Differences between hourly sales staff and sales associate and customer service education

There are a few differences between an hourly sales staff and a sales associate and customer service in terms of educational background:

	Hourly Sales Staff	Sales Associate And Customer Service
Most common degree	Bachelor's Degree, 64%	High School Diploma, 34%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	-

Hourly sales staff vs sales associate and customer service demographics

Here are the differences between hourly sales staff' and sales associate and customer services' demographics:

	Hourly Sales Staff	Sales Associate And Customer Service
Average age	47	40
Gender ratio	Male, 53.8% Female, 46.2%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%	Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between hourly sales staff and sales associate and customer service duties and responsibilities

Hourly sales staff example responsibilities.

Manage accounts and create invoices via QuickBooks.
Gain experience with inventory, cash handling, and POS register use.
Provide direct counter sales to customers, transaction handling via touchscreen POS cash register, and daily housekeeping.
Assist installers with a variety of HVAC systems, making sure the installation is conducted in compliance with local regulations.
Communicate directly with customers to establish long-term relationships and sell HVAC controls solutions base on specific customer needs.
Work with upper management to secure Medicare approval for durable medical equipment provider status to skil nursing facilities and hospitals

Sales associate and customer service example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Investigate, analyze, and troubleshoot any issues with a particular delivery.
Elicit and record customer information and inquiries via customer relationship management (CRM) software.
Move to the CSR position selling and leasing name brand products at a guarantee low price.
Provide technical support, and troubleshoot online-base ordering system.

Hourly sales staff vs sales associate and customer service skills

Common hourly sales staff skills

Customer Service, 48%
POS, 9%
Sales Floor, 6%
Product Knowledge, 5%
Customer Relations, 5%
Product Selection, 3%

Common sales associate and customer service skills

Customer Service, 21%
Plumbing, 20%
Sales Associates, 19%
Phone Calls, 11%
Booking, 9%
Math, 8%

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Hourly Sales Staff
Hourly Sales Staff vs Sales Associate And Customer Service

Updated January 8, 2025

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