Hourly sales staff vs sales support representative

The differences between hourly sales staff and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an hourly sales staff and a sales support representative. Additionally, a sales support representative has an average salary of $38,310, which is higher than the $35,089 average annual salary of an hourly sales staff.

The top three skills for an hourly sales staff include customer service, POS and sales floor. The most important skills for a sales support representative are sales support, phone calls, and POS.

Hourly sales staff vs sales support representative overview

	Hourly Sales Staff	Sales Support Representative
Yearly salary	$35,089	$38,310
Hourly rate	$16.87	$18.42
Growth rate	4%	4%
Number of jobs	352,379	319,292
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	4	4

Hourly sales staff vs sales support representative salary

Hourly sales staff and sales support representatives have different pay scales, as shown below.

	Hourly Sales Staff	Sales Support Representative
Average salary	$35,089	$38,310
Salary range	Between $21,000 And $56,000	Between $30,000 And $48,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	NetApp
Best paying industry	-	Finance

Differences between hourly sales staff and sales support representative education

There are a few differences between an hourly sales staff and a sales support representative in terms of educational background:

	Hourly Sales Staff	Sales Support Representative
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	SUNY College of Technology at Alfred

Hourly sales staff vs sales support representative demographics

Here are the differences between hourly sales staff' and sales support representatives' demographics:

	Hourly Sales Staff	Sales Support Representative
Average age	47	47
Gender ratio	Male, 53.8% Female, 46.2%	Male, 39.9% Female, 60.1%
Race ratio	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between hourly sales staff and sales support representative duties and responsibilities

Hourly sales staff example responsibilities.

Manage accounts and create invoices via QuickBooks.
Gain experience with inventory, cash handling, and POS register use.
Provide direct counter sales to customers, transaction handling via touchscreen POS cash register, and daily housekeeping.
Assist installers with a variety of HVAC systems, making sure the installation is conducted in compliance with local regulations.
Communicate directly with customers to establish long-term relationships and sell HVAC controls solutions base on specific customer needs.
Work with upper management to secure Medicare approval for durable medical equipment provider status to skil nursing facilities and hospitals

Sales support representative example responsibilities.

Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
Facilitate the transition from AS400 to JDE operating system.
Utilize all programs, systems, and procedures of windows operating systems.
Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.

Hourly sales staff vs sales support representative skills

Common hourly sales staff skills

Customer Service, 48%
POS, 9%
Sales Floor, 6%
Product Knowledge, 5%
Customer Relations, 5%
Product Selection, 3%

Common sales support representative skills

Sales Support, 16%
Phone Calls, 10%
POS, 8%
Product Knowledge, 7%
Customer Complaints, 6%
Customer Inquiries, 6%

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Hourly Sales Staff
Hourly Sales Staff vs Sales Support Representative

Updated January 8, 2025

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