Housing management representative vs business representative

Differences between housing management representative and business representative duties and responsibilities

Housing management representative example responsibilities.

• Manage primary care and specialty provider contractual provisions for Medicare and Medicaid product lines.
• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Conduct face-to-face interviews with patients to determine eligibility for Medicaid.
• Provide outstanding customer service, assisting patients as a financial counselor.
• Format ACH wires from collection agencies, attorneys and trustees for nightly processing.
• Interpret (EOB) correspondence receive to member's and (EOP) to providers.
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Business representative example responsibilities.

• Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
• Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
• Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
• Utilize multiple internal information systems and applications to troubleshoot hardware issues.
• Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
• Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.
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