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Imac technician vs information technology/support technician

The differences between imac technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an imac technician and an information technology/support technician. Additionally, an imac technician has an average salary of $56,894, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for an imac technician include cable management, technical support and desk side support. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Imac technician vs information technology/support technician overview

Imac TechnicianInformation Technology/Support Technician
Yearly salary$56,894$45,591
Hourly rate$27.35$21.92
Growth rate10%10%
Number of jobs59,073161,748
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 51%
Average age4242
Years of experience22

Imac technician vs information technology/support technician salary

Imac technicians and information technology/support technicians have different pay scales, as shown below.

Imac TechnicianInformation Technology/Support Technician
Average salary$56,894$45,591
Salary rangeBetween $30,000 And $105,000Between $31,000 And $66,000
Highest paying City-San Francisco, CA
Highest paying state-Pennsylvania
Best paying company-Microsoft
Best paying industry-Technology

Differences between imac technician and information technology/support technician education

There are a few differences between an imac technician and an information technology/support technician in terms of educational background:

Imac TechnicianInformation Technology/Support Technician
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 51%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Imac technician vs information technology/support technician demographics

Here are the differences between imac technicians' and information technology/support technicians' demographics:

Imac TechnicianInformation Technology/Support Technician
Average age4242
Gender ratioMale, 88.5% Female, 11.5%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between imac technician and information technology/support technician duties and responsibilities

Imac technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Configure tokens for VPN access.
  • Configure Cisco VPN and PGP hard disk encryption for laptops.
  • Contract under Bloomberg L.P. for a global computer migration project.
  • Work with internal customers to ensure correct operation of LAN/WAN workstations.
  • Assign service calls and complete in a timely fashion while monitoring SLA.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Imac technician vs information technology/support technician skills

Common imac technician skills
  • Cable Management, 24%
  • Technical Support, 23%
  • Desk Side Support, 11%
  • Workstations, 9%
  • Image PC, 7%
  • Remedy, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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