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Imac technician vs technical support technician

The differences between imac technicians and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an imac technician and a technical support technician. Additionally, an imac technician has an average salary of $56,894, which is higher than the $40,210 average annual salary of a technical support technician.

The top three skills for an imac technician include cable management, technical support and desk side support. The most important skills for a technical support technician are customer service, technical support, and patients.

Imac technician vs technical support technician overview

Imac TechnicianTechnical Support Technician
Yearly salary$56,894$40,210
Hourly rate$27.35$19.33
Growth rate10%10%
Number of jobs59,073165,677
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 40%
Average age4242
Years of experience22

Imac technician vs technical support technician salary

Imac technicians and technical support technicians have different pay scales, as shown below.

Imac TechnicianTechnical Support Technician
Average salary$56,894$40,210
Salary rangeBetween $30,000 And $105,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between imac technician and technical support technician education

There are a few differences between an imac technician and a technical support technician in terms of educational background:

Imac TechnicianTechnical Support Technician
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 40%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Imac technician vs technical support technician demographics

Here are the differences between imac technicians' and technical support technicians' demographics:

Imac TechnicianTechnical Support Technician
Average age4242
Gender ratioMale, 88.5% Female, 11.5%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between imac technician and technical support technician duties and responsibilities

Imac technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Configure tokens for VPN access.
  • Configure Cisco VPN and PGP hard disk encryption for laptops.
  • Contract under Bloomberg L.P. for a global computer migration project.
  • Work with internal customers to ensure correct operation of LAN/WAN workstations.
  • Assign service calls and complete in a timely fashion while monitoring SLA.
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Imac technician vs technical support technician skills

Common imac technician skills
  • Cable Management, 24%
  • Technical Support, 23%
  • Desk Side Support, 11%
  • Workstations, 9%
  • Image PC, 7%
  • Remedy, 4%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

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