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In store technician vs hardware technician

The differences between in store technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an in store technician and a hardware technician. Additionally, a hardware technician has an average salary of $47,851, which is higher than the $32,296 average annual salary of an in store technician.

The top three skills for an in store technician include customer service, PC and computer system. The most important skills for a hardware technician are customer service, technical support, and network printers.

In store technician vs hardware technician overview

In Store TechnicianHardware Technician
Yearly salary$32,296$47,851
Hourly rate$15.53$23.01
Growth rate10%10%
Number of jobs74,89185,174
Job satisfaction--
Most common degreeAssociate Degree, 37%Bachelor's Degree, 40%
Average age4242
Years of experience22

What does an in store technician do?

In-store technicians set up and interpret repair schedules to maintain equipment according to the set standards and working order. Besides ensuring cost-effective tools, supplies, and equipment usage, in-store technicians also check if the equipment needs replacement and then update the supervisor. They use various pieces of equipment and hand tools to assemble filter systems and pumps mechanically. An in-store technician ensures proper maintenance and accurate inventory of each tool before its deployment. Also, they perform stockroom duties like counting and classifying parts.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

In store technician vs hardware technician salary

In store technicians and hardware technicians have different pay scales, as shown below.

In Store TechnicianHardware Technician
Average salary$32,296$47,851
Salary rangeBetween $27,000 And $38,000Between $32,000 And $71,000
Highest paying City-San Francisco, CA
Highest paying state-Delaware
Best paying company-Apple
Best paying industry-Technology

Differences between in store technician and hardware technician education

There are a few differences between an in store technician and a hardware technician in terms of educational background:

In Store TechnicianHardware Technician
Most common degreeAssociate Degree, 37%Bachelor's Degree, 40%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

In store technician vs hardware technician demographics

Here are the differences between in store technicians' and hardware technicians' demographics:

In Store TechnicianHardware Technician
Average age4242
Gender ratioMale, 79.5% Female, 20.5%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between in store technician and hardware technician duties and responsibilities

In store technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Assist in setting up VPN's in certain environments
  • Program, troubleshoot and test cell phones and accessories.
  • Diagnose and troubleshoot all computers bring in for service.
  • Install, set up, connect and lock down PCs, laptops, access points, printers and peripheral equipment.
  • Install PCs and relate hardware while investigating hardware problems and performing system and communication connection repairs.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

In store technician vs hardware technician skills

Common in store technician skills
  • Customer Service, 54%
  • PC, 19%
  • Computer System, 4%
  • Geek, 4%
  • Inventory Control, 3%
  • POS, 3%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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