Inbound sale representative jobs in Rochester, NY - 164 jobs
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Customer Service Representative
Stewart 4.5
Inbound sale representative job in Rochester, NY
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Responsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes as part of a production center, branch office, or member of a title team.
Job Responsibilities
Provides support to branch operations by performing administrative duties and providing a high level of customer support related to accurate and timely title production
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach; Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Pay Range & Benefits
$37,651.82 - $62,753.03 Annually
The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts
$37.7k-62.8k yearly Auto-Apply 6d ago
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Customer Account Representative
Elevare Branding
Inbound sale representative job in Rochester, NY
At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.
Job Description
We are seeking a Customer Account Representative to serve as a key point of contact between the company and our clients. This role is ideal for a detail-oriented professional who thrives in a client-focused environment and enjoys maintaining long-term relationships. You will play an essential role in ensuring client satisfaction, coordinating account needs, and supporting internal teams to deliver consistent service excellence.
Responsibilities
Act as the primary contact for assigned customer accounts
Build and maintain strong, professional relationships with clients
Address client inquiries and ensure timely resolution of requests
Coordinate with internal departments to support account needs
Maintain accurate records and documentation of client interactions
Monitor account activity and identify opportunities for improvement
Ensure a high standard of service and client satisfaction at all times
Qualifications
Strong communication and interpersonal skills
Professional demeanor with a client-first mindset
Excellent organizational and time-management abilities
Ability to work independently and collaboratively within a team
Attention to detail and problem-solving skills
Comfortable working in a structured, performance-driven environment
Additional Information
Competitive salary ($51,000 - $55,000)
Growth opportunities within a professional organization
Structured training and skill development
Supportive and collaborative work environment
Stable, full-time position with long-term career potential
$51k-55k yearly 15d ago
Representative - Customer Billing
Iberdrola
Inbound sale representative job in Rochester, NY
Company: Rochester Gas & Electric, an Avangrid Company Department: Customer Service Job Title: Representative - Customer Billing Work Model: Office and Field is dependent upon experience, ranging from $48,800 to $61,000.
Job Summary
The essential duties of the Customer Billing Representative include review and analysis of company meter reading/consumption data and customer bills, correction of device, billing and invoicing errors, and processing of billing adjustments as needed to complete rate changes and/or corrections to unmetered services. Attention to detail is required to perform accurate bill calculations and adjustments. Customer
Billing Representatives process appropriate work orders as required and may assist with updating of Billing procedures. Must maintain customer confidentiality and ensure familiarity with and compliance to all Rochester Gas & Electric policies, standards, and procedures.
Key Responsibilities
* Resolve billing issues and/or accurately calculate bills with correct rate applications, processing of appropriate work orders as required, while adhering to all Company billing policies, procedures and state regulations.
* Requires attention to detail and use of a range of analytical and problem-solving skills and good judgment to perform Special Billing functions to include:
* Bill Review
* Implausible Meter Readings
* Out-sorts
* EMMA Billing Errors
* EMMA Invoicing Errors
* Device Errors (including meter change errors and mixed meter corrections)
* Billing adjustments
* Billing edits
* Usage analysis
* Rate changes
* Unmetered Services
* Recalculation of bills
* Billing Inbox Tasks
* Customer Billing Representatives may assist with updating of Billing procedures
* Adhere to department work schedule and complete all assigned tasks in timely manner
* Maintain customer confidentiality and ensure familiarity with and compliance to all Rochester Gas & Electric policies, standards, and procedures related to data security and ensure non-disclosure of confidential customer account data such as billing, rates or credit history which could have an impact on the individual customer account in question (especially for special contracts with large commercial high revenue accounts) if were disclosed outside the Company
* Interact and respond to internal Company requests and/or personnel as well as others outside the Company as needed to furnish or obtain information in a courteous and factual manner. Interactions can include but are not limited to others in Marketing, Field Customer Service, Appeals, Credit & Collections, Dispatch, Rates and Regulatory, and Customer Care Center Representatives and staff.
Required Qualifications
* Skills/Abilities:
* Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn.
* Possess strong verbal and written communication skills
* Effective problem-solving skills with attention to detail and the analytical ability to evaluate complex data and apply good judgment to take appropriate follow up actions as needed while working without close supervision.
* Strong PC skills are required along with proficient knowledge and use of Microsoft Excel and Word applications
* Must possess superior arithmetic skills and ability to use a calculator
* Must have good organizational skills and the ability to handle multiple tasks with frequent interruptions
* Must be highly productive and results oriented
* Experience/Training:
* 1-3 years of experience working in a customer service /billing environment
* Must possess thorough knowledge of customer service practices, policies and procedures, including customer accounting, billing, and rates or demonstrate the ability to learn.
* Must be proficient in use of the SAP customer information system or demonstrate the ability to learn
* Required Education:
* High school diploma or equivalent GED
Competencies
* Growth & Continuous Improvement
* Initiative & Change
* Focused on Results
* Customer Centric (internal and/or external)
* Communication
* Collaboration
* Leadership (people managers/leaders)
Company:
ROCHESTER GAS & ELEC CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
February-27-2026
$48.8k-61k yearly Auto-Apply 12d ago
Customer Service Rep/Admin
Fastsigns 4.1
Inbound sale representative job in Rochester, NY
Benefits:
Paid Holidays
Sick Time
Vacation Time
Health insurance
As a FASTSIGNS Customer Service Representative/Admin, you will be the initial contact with current customers as well as prospective customers. You will work with customers in numerous ways such as email, telephone, in-person in our FASTSIGNS Center. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will also receive some hands-on experience to familiarize yourself with the materials needed and the production process. You would also assist in the materials management process, which may include ordering of materials as requested, keep the Point of Sale System material costs up to date and exploring cost saving options for materials available in the industry. You will be involved in team meetings and be intimately involved in the success of the FASTSIGNS Center.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Compensation: $19.00 - $21.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$19-21 hourly Auto-Apply 60d+ ago
Customer Service Representative
Cannon Industries 3.3
Inbound sale representative job in Rochester, NY
Cannon Industries
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment.
General Job Description:
Communicates with customers on all questions and inquiries related to their orders including on-time delivery of product.
Minimum Qualifications:
Minimum 2 years customer service experience in an administrative/office setting
Excellent phone communication ability
Ability to navigate a computer database
Attention to detail.
Organized with clerical skills.
Specific Duties:
Responsible for customer order entry from EDI
Monitor EDI schedules to make sure EAU (Estimated Annual Usage) is being met, and that customer orders are not dropping out of schedule.
Monitor customer websites for purchase orders, schedule changes, request for quotes, quality information
Handles customer inquiries pertaining to orders/product
Communicates with customers daily to report ship & delivery information
Complete ASN (Advance Ship Notice) when parts ship to customer
Monitor all shipments by production to customer
Maintain all customer files
Create Expediter Report
Monitor the customers delivery performance
Acknowledge customer PO's (purchase orders)
Proactively notify customers of late orders
Assign RMA's (Return Material Authorization) to quality department for reconciliation
Provide proof of delivery to customers as necessary for invoice discrepancies.
Maintain and input data pertaining to customer orders in database
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.
$31k-38k yearly est. Auto-Apply 60d+ ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Inbound sale representative job in Rochester, NY
A Customer Sales & Service Representative (CSSR) is responsible for establishing and maintaining
profitable relationships with customers on behalf of Applied by taking personal and complete
responsibility for each customer contact and by ensuring that customer requirements are met while
pursuing the interest of the Company. The CSSR is an integral part of the Applied sales team and
interacts with Applied's customers by providing them with information to address inquiries regarding
products and services.
Responsibilities/Duties:
• Professionally handle requests from customers to ensure that issues are resolved promptly
and thoroughly. Requests are received via phone, email, fax, EDI, walk-in customers and as
communicated by Applied sales associates.
• Recommend and source the most profitable products, utilizing internal inventory first, supplier
inventory as an alternate option, to meet or improve upon the customer required dates.
• Proactive review of open customer orders and pending quotes to ensure on-time responses,
shipments, and conversion of quotes to orders.
• Communicate disruptions in service levels, approval requests, corrective actions needed,
customer feedback, and preventative actions to Service Center management.
• Maintain a balance between company policy and customer benefit in decision making. Handles
issues in the best interest of both Applied and Customer.
• Maximize profit by working with suppliers to gain additional chargebacks, recommending the
most profitable product offerings. Support pricing and margin improvement efforts by
communicating opportunities with management, adopt and utilize methods that will reduce
overrides, promote most profitable options to our customers, and recover freight expenses.
• Gain and utilize product knowledge and expertise to assist customers with product selections
and coordinate supplier engineering support to drive the sales process.
• Responsible for personal investment in gaining proficiency in our systems, product training,
adoption of company initiatives and tools and overall continuous career development.
• Continuously identify and evaluate process improvements that positively impact the
Customer's experience by using Customer Feedback, Supplier Nonconformance, and OnTime and Error-Free forms and metrics.
• Perform warehouse functions including pulling and packing product, receiving, cycle counting,
stock put away and delivery of product. Provides emergency and after hours services as
scheduled.
• Provide backup support to other associates within the Service Center as necessary along with
other duties assigned by management.
Education/ Work Experience:
Required:
• 6+ months of customer service experience or 1+ year of experience in a Stockroom/Driving
position within industrial distribution
• High school diploma or equivalent
• Demonstrated mechanical and mathematical aptitude
• Excellent communication and organizational skills
• Ability and desire to learn new systems and processes quickly
• Strong computer skills, particularly in Excel
• Requires ability to sit and stand for extended periods of time, walk, bend, and lift up to 25 lbs.
regularly and up to 50 occasionally.
Preferred:
• SAP experience in a customer service setting
• Knowledge of industrial products and hydraulics
• Ability to learn and use calipers to measure specs on a wide variety of industrial parts
• Highly developed sense of integrity and commitment to customer satisfactions
• Demonstrated passion for excellence in customer service
• Ability to communicate clearly and professionally, both verbally and in writing
• Has a pleasant, patient and friendly attitude
• Detail oriented with strong communication and listening skills
• Possess a solid work ethic and team player mentality
Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $19-$21/hour depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed.
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$19-21 hourly Auto-Apply 60d+ ago
Customer Service Representative Part-Time
Regional Transit Service 4.1
Inbound sale representative job in Rochester, NY
Company Information: Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems
in the nation, RTS partners with the community it serves to provide vital, safe,
and sustainable transportation services to nearly 8 million people each year. We
carry out our mission by connecting our customers to jobs, school, healthcare,
shopping, and recreational activities every day.
JOB SUMMARY:
The Customer Service Representative is an integral member of the RTS Team
bringing our values to life every day - Integrity, Respect, Diversity and
Inclusion, Engagement and Collaboration, Agility and Innovation, and Performance
Focused. The Customer Service Representative, working alongside the entire
Customer Service Team, is responsible for making it easy for our customers to
enjoy the ride with RTS, in accordance with company policies and procedures.
HOURLY RATE: $19.82
CURRENT AVAILABLE SHIFT: PART TIME (This is a union position associated with
the Amalgamated Transit Union (ATU); therefore, all shifts are picked by
seniority):
Thursday 1pm-7pm
Friday 2pm-7pm
Saturday 10am-7pm
Sunday 3pm-10pm
ESSENTIAL FUNCTIONS:
Receives, researches, and answers customer inquiries and requests regarding
schedules, fares, special services, programs, and other related events
Receives and places Community Partner pass orders
Processes verbal and written requests for system information, programs,
additional service, and timetables
Receives and answers inquiries from departments and branches regarding
Customer Service responsibilities
Updates and maintains the Customer Service Department's system reference
guides
Participates in programs, presentations, and displays that require extensive
customer contact
Works on special projects or assignments as needed
Distributes materials from other departments
Exhibits the RTS WAY and brings our values to life every day. (Learn more
at: ****************************** )
ADDITIONAL RESPONSIBILITIES:
Other duties as assigned.
Primarily assigned to the Customer Service Phone Center. Could also be
required to work at the Main St. Front Desk or at the Transit Center.
EDUCATION & EXPERIENCE:
High School Diploma or GED required.
At least 2 years of customer service experience in a call center
environment.
Familiarity with Rochester and its streets preferred.
Knowledge of bus routes preferred.
An equivalent combination of education and experience sufficient to
successfully perform the essential duties of the job such as those listed above.
KNOWLEDGE, SKILLS & ABILITIES:
Ability to perform a variety of routine duties involving the use of
procedures and the application of clearly prescribed standard practice where the
employee could make minor decisions and use some judgment
Ability to work with objectives defined by supervisor or by explicit
procedures and rules. Assignments and the performance of tasks and activities
are reviewed by supervisor in detail with the employee. Situations not covered
by rules or procedures are referred to the supervisor.
Proficient computer skills, including basic knowledge of Microsoft Office
and Trapeze FX, and intermediate knowledge of salesforce.com, our Customer
Relationship Management System, Where's My Bus, Account Based Ticketing,
Routematch ride scheduling and the internet, especially Google Maps.
Excellent customer service skills
Excellent verbal and written communication skills
Strong time management skills
PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. While performing the duties of this job, the
employee is regularly required to sit while using hands to finger, handle, or
feel objects, tools, or controls. The employee frequently is required to talk,
hear, see, and use a computer. Specific vision abilities required by this job
include close vision, color vision, peripheral vision, depth perception, and the
ability to adjust focus. The employee is occasionally required to stand, walk,
and reach with hands and arms. The noise level in the work environment is
usually moderate.
ADDITIONAL INFORMATION:
Rochester Genesee Regional Transportation Authority (RGRTA) is committed to
equal opportunity for all, without regard to race, religion, color, national
origin, citizenship and/or immigration status, sex, sexual orientation, gender
identity, pregnancy, age, veteran status, disability, genetic information, or
any other protected characteristic under applicable federal or state law.
RGRTA will make reasonable accommodations for known physical or mental
limitations of otherwise qualified employees and applicants with disabilities
unless the accommodation would impose an undue hardship on the operation of our
business.
$19.8 hourly 13d ago
Part Time Customer Service Representative $17 hourly
Raymour & Flanigan Furniture 4.6
Inbound sale representative job in Canandaigua, NY
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
$30k-37k yearly est. 23d ago
Service Parts Customer Representative / Aftermarket Sales
Gleason 4.4
Inbound sale representative job in Rochester, NY
The Service Parts Customer Representative/Aftermarket Inside SalesRepresentative is responsible for providing internal and external customer service for Gleason machines and support equipment. The position requires direct communication with Gleason customers to understand their needs and provide solutions that meet their expectations based on timing and cost. The candidate will also be required to successfully coordinate efforts of other internal functions in the process of quoting new business and managing sales orders. This position requires someone with excellent communication skills that is professional in all customer interactions.
Essential Job Functions & Responsibilities:
Manage Requests for Quote (RFQ)
Create and actively manage Service Case Notifications
Coordinate with Engineering, Supply Chain, and Production Control to obtain information necessary to complete quotes for customer requests.
Verify parts to be quoted.
Verify pricing and availability of parts being quoted.
Monitor quote processing time and raise issues when necessary.
Manage Quotes
Provide quotes to customers and be the single point of contact for any and all questions related to the quote.
Coordinate efforts with Regional Sales Managers for customer follow up and feedback on open quotes.
Effectively manage open quote backlog and confidence level for winning orders.
Manage Sales Orders
Communicate regularly with customer regarding the status of their order and provide detailed information should delays occur
Coordinate with Supply Chain and Production Control to get confirmation dates for parts on open orders.
Identify shortages and late items and communicate with Supply Chain and Production Control for expedited processing.
Support high levels of performance around on-time delivery metrics.
Create deliveries for sales order shipments
Inside Sales
Support department initiatives with regard to sales growth and customer experience.
Actively promote Gleason products and/or solutions.
Work with customers to obtain market intelligence.
Manage projects related to sales orders for long term programs, customer associated spare parts lists, etc.
Work with field sales and department manager to identify and develop strategies that support new/or existing sales opportunities.
Identify decision makers among the targeted leads in order to initiate sales process.
Determine customer needs and requirements based on purchase history and suggest appropriate solutions for cost savings opportunities that will increase overall sales revenue.
Maintain department metrics as assigned
Create and update material pricing conditions
Create and update machine equipment records as necessary
Key Competencies:
Excellent written and verbal communication skills.
Strong relationship management skills with the ability to effectively interact with many different functional groups within the organization.
High level of organizational skills and attention to detail.
Strong planning and project management skills.
Technical background or aptitude (ex. ability to read mechanical, electrical or hydraulic prints, mechanic or electrician)
Focus on customer service and developing a positive overall customer experience.
Problem solving skills
Self-motivated
Education/Experience/Training:
Bachelor's Degree in Business or Engineering.
Minimum 4 years of experience in a similar discipline or 5+ years of machine tool customer service background will be considered.
Computer Skills:
Microsoft Office (Word, Excel, PowerPoint, Project)
Outlook
Internet
Cloud Based Platforms
SAP
Travel Requirements:
Occasional customer visits may be required.
$35k-39k yearly est. 7d ago
Inside Sales Representative
Seal & Design 4.0
Inbound sale representative job in Rochester, NY
Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.
Salary: $55,000 - $68,000/year
Requirements
Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals
Calculate costs, offer quotations and follow up on open quotations
Understand customer needs and requirements
Accurately respond to technical questions
Complete order entry, respond to complaints and process returns
Responsible for maintaining profit margins
Respond to inbound phone and website inquiries as needed
Source raw material and parts as needed
Set up new customer parts in ERP system
Communicate key information to other internal departments
Support Inside Sales Manager and outside sales team with special projects and other tasks
Observe safety and security procedures
Qualifications
Bachelor's degree, one to two years or more related experience preferred
Proficiency processing a high volume of emails
Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.)
Technical aptitude and strong attention to detail
Problem solving ability
Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task
Ability to work independently and as a member of a team
Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment
Familiarity with PPAP and APQP processes a plus
Benefits
LATER
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
$55k-68k yearly Auto-Apply 60d+ ago
INSIDE SALES REPRESENTATIVE
Precise Tool & Manufacturing Inc.
Inbound sale representative job in Rochester, NY
Job Description
With over 50 years of excellence, Precise Tool & Manufacturing Inc. is a family-owned, Rochester-based leader in advanced CNC machining and custom manufacturing. Our 280,000 sq. ft. facility houses more than 160 CNC machines, including vertical turning lathes, horizontal boring mills, high-speed 5-axis machines, and more! We proudly support industries such as aerospace, defense, medical, energy, and power generation with a commitment to quality and innovation.
At Precise Tool, we offer competitive pay, comprehensive benefits, and a collaborative work environment built on respect, teamwork, and long-term stability. Interested in joining our team? Apply today!
This position offers a base salary range of $50,000 to $60,000, commensurate with experience. In addition to base pay, there is a performance-based commission structure tied to the number of qualified meetings set and resulting sales. This role offers strong earning potential for motivated individuals who excel at lead generation and sales pipeline development.
This position is full-time on-site in Rochester, NY. In order for a candidate to be considered they must be local to Rochester, NY, remote or hybrid arrangements are not available for this role.
JOB SUMMARY
Under the direct supervision of the Sales Manager, with direction from the President, the Inside SalesRepresentative is responsible for developing new customer relationships and growing the company's customer base with the goal to increase sales.
ESSENTIAL FUNCTIONS:
Prospects, generates, qualifies, processes, and follows up on leads by use of phones and cold calling, emails, and internet research.
Schedules appointments with clients for the Sales Team.
Schedules virtual meetings with clients and prospects.
Obtains Non-Disclosure Agreements from potential customers.
Provides weekly reporting and updating of contacts to President & Sales Manager.
Meet or exceed lead generation goals and KPIs.
Provides listing of new potential customers to the President & Sales Manager for approval.
Ensures all communications are logged and information is correct.
Works with and supports Sales Team on their list of prospecting potential clients and provides status of the potential client.
Promote and support the requirements and principles of the Precise Quality Management System and AS9100.
KNOWLEDGE SKILLS AND ABILITIES:
Under limited direction, and with a quality work ethic, the employee shall function as a member of a customer-driven quality team whose goal is to ensure that product quality requirements established by the customer have been achieved.
Knowledge of the Internet, good PC skills with proficiency in Microsoft Word, Excel and PowerPoint.
Strong interpersonal skills with ability to effectively communicate both verbally and in writing.
Ability to effectively manage time and prioritize multiple responsibilities.
Good organizational skills.
Must possess a positive attitude.
Must be goal oriented.
Knowledge of CNC machining.
Must be self-motivated, able to work independently and have a desire to continuously improve one's skill set and technical knowledge.
EDUCATION & EXPERIENCE:
Associate's degree required, Bachelor's degree preferred.
Previous experience in sales, lead generation or business development required.
Two years' experience in the manufacturing industry preferred.
JOB BENEFITS:
Vacation
Paid Sick Leave
Holidays
Health
Dental
Vision
Company-Paid Life Insurance
401(k) Plan with Company Match
According to the New York Pay Transparency law, pay range for this job is $50,000-$60,000 per year. The actual compensation will be determined based on experience and other factors permitted by law.
Precise Tool & Manufacturing Inc. is a Drug-Free Workplace. Employment is contingent upon the successful completion of a pre-employment drug screen.
ITAR Restricted: This position is restricted to US Citizens, Permanent Residents or Green Card Holders
EOE/AA Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran
Precise Tool & Manufacturing Inc. is committed to providing a work environment that is free from unlawful discrimination and harassment in any form and will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. If you are interested in applying for employment and feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact Human Resources.
$50k-60k yearly 22d ago
Inside Sales Representative
Insero Talent Solutions
Inbound sale representative job in Rochester, NY
The Inside SalesRepresentative is responsible for generating new business opportunities by proactively prospecting, qualifying, and closing sales with new customers. This role is highly focused on identifying untapped markets, cold calling, leveraging leads, and converting prospects into long-term accounts. Success in this position is defined by achieving aggressive sales growth targets, building strong pipelines, and expanding the company's customer base across assigned territories and industries.
Responsibilities
Sales & Business Development
Identify and pursue new sales opportunities: Conduct outbound calls, email outreach, and LinkedIn prospecting to target new industrial customers.
Build and qualify a strong sales pipeline: Maintain consistent daily activity focused on generating new leads and advancing opportunities.
Achieve and exceed growth targets: Success measured by new accounts opened, revenue generated, and ability to penetrate targeted markets.
Customer Engagement & Relationship Building
Conduct product presentations and virtual demos: Communicate value propositions effectively through phone, video, and digital platforms.
Act as the first point of contact for prospects: Establish rapport quickly, gather requirements, and position Worldwide Electric's solutions.
Collaborate with Outside Sales Managers: Hand off qualified opportunities to field teams as needed to support deal closure.
Solution Customization & Internal Collaboration
Work closely with technical teams: Collaborate with engineering, product, and operations teams to tailor solutions that align with customer needs, especially for complex or technical sales.
Value selling: Go beyond price to articulate how products deliver long-term efficiency, ROI, or reliability.
Provide feedback to marketing and operations: Share insights from customer interactions to improve campaigns, offerings, and support.
Sales Operations & Forecasting
CRM management: Diligently document all interactions, updates, and deal progress to maintain pipeline accuracy.
Sales forecasting: Provide timely and accurate projections for leadership, enabling strategic planning and inventory management.
Qualifications
3+ years of B2B industrial sales or lead generation experience, preferably in industrial or electrical markets.
Strong background in outbound prospecting, cold calling, and qualifying leads.
Knowledge of industrial equipment, electric motors, drives, or related products.
Demonstrated success in generating leads and closing deals on new accounts.
Strong communication, negotiation, and closing skills.
High energy, resilience, and an entrepreneurial spirit.
$34k-57k yearly est. 7d ago
Inside Sales Representative
Global Payment Holding Company
Inbound sale representative job in Rochester, NY
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
OBJECTIVE: Achieve sales goals in Software, Hardware, and Training. Products include Point Of Sale (and related modules) and online products, Menu Planning, Inventory (and related modules) as primary focus. Target audience is school districts with 5 buildings or less.
PROJECTED SALES ACTIVITIES:
Generate, qualify, process and work leads through ALL lead-generation activities.
Participation in National, State or Regional Shows as requested
“Cold Calling” and other lead generation activities
Product demonstrations performed online with Web Meeting applications
Develop and maintain relationships with regional Food Service Management Companies.
Develop a territory plan with target accounts and activity, showing strategic focus areas and development of new product cross selling opportunities.
Assist when necessary in client install, deployments and training.
OBLIGATIONS:
Become familiar with industry practices and procedures of the K-12 School Food Service Industry including the USDA School Meals Initiative (SMI) and Child Nutrition Program.
Maintain prospect account data in SalesForce in a timely fashion.
Maintain forecasting in SalesForce.
Become familiar with and use ALL types of communications applications (Customer Information System, Google G Suite, Sales Calendar, Voice Mail, etc.)
Monitor expenses by adhering to Employee Manual expense guidelines.
Pass leads of 6 buildings and higher to appropriate Sales Rep
Skills Required
In addition to the above specific attributes, the ideal candidate will have proficient written and verbal communication and interpersonal skills with the ability to confidently make web presentations to food service personnel and board level senior executives. It is necessary to show the ability and understanding on how to influence decisions and behaviors. The ability to make decisions based on research and analysis is necessary. Aptitude for numbers, writing, editing and proofreading are required. Familiarity and comprehension of our markets along with an understanding of all of the company's products, services and their applications to customers is essential. Efficient problem solving and troubleshooting skills are necessary. The ability to work independently or as a functional team member is required. Organizational skills with intense attention to details, timelines and metrics are necessary.
The individual also must possess the following general qualities:
Education/Experience:
Bachelor's Degree in a related field and three to four years of related Sales experience and/or training; or equivalent combination of education and experience.
Language Ability:
Possess the ability to effectively present and communicate information and respond to questions from groups of managers, colleagues and customers.
Math Ability:
Must be able to work with general mathematical concepts including probability, statistical inference, forecasting and logistics. Able to compute rate, ratio and percent and to create and interpret graphs.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Should have good problem-solving techniques and the ability to troubleshoot technical problems. Ability to know when to ask for additional resources or assistance from other groups.
Computer Skills:
To perform this job successfully, an individual should have experience with Microsoft Office (Word, Excel, PowerPoint), Google G Suite, and internet browser applications.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and reach with hands and arms. The employee is frequently required to walk and talk or hear and stand.
Work Environment:
The work necessary for this role would primarily be accomplished from Rochester, NY based office, or while traveling to school districts within the defined sales territory.
$55,000 + Commission Compensation
The above represents the expected base salary range for this job requisition. Ultimately, in determining your base pay, we'll consider your location, experience, and other job-related factors. The compensation model also allows for additional commission compensation, which may be later used to offset any wage advancements. A first-year professional may expect an average of $20,000 in commission compensation if you are at quota in the form of uncapped commissions
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: ****************************************************************
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
This position is eligible to be considered for remote hiring anywhere in the USA.
#LI-Remote
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
$20k-55k yearly Auto-Apply 13d ago
Inside Sales Representative
Landpro Equipment, LLC
Inbound sale representative job in Brockport, NY
Requirements
Knowledge of turf equipment preferred
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to work flexible hours
Excellent customer relationship skills
Ability to analyze and interpret basic sales reports
High School Diploma or equivalent work experience
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
Salary Description $50,000-$130,000/year
$34k-57k yearly est. 8d ago
Inside Sales Representative
Milton Cat 4.4
Inbound sale representative job in Batavia, NY
Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside SalesRepresentative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You'll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors.
Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18 month program broken down into three sections. This position is designed to jump start your career with Milton CAT and prepare you for your long-term career with a leading Caterpillar Dealer.
Pay Rate: Starting pay is $22.60 per hour. Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible.
Responsibilities
* Communicating with customers, making outbound calls to potential customers, and following up on leads.
* Understanding customers' needs and identifying sales opportunities.
* Answering potential customers' questions and sending additional information via phone, text, and email.
* Keeping up with product and service information and updates.
* Creating and maintaining a database of current and potential customers.
* Explaining and demonstrating features of products and services.
* Staying informed about competing products and services.
* Researching and qualifying new leads.
* Closing sales and achieving sales targets.
* Complete ongoing training and development programs.
* Working with new customers to establish a relationship with Milton CAT and process sales leads.
* Serve as a liaison between departments.
Qualifications
* Strong customer orientation - able to work with customers to understand their needs and solve challenges.
* Self-motivated - take ownership for your territory and pride in it.
* Proficiency in Microsoft Office and CRM software.
* Excellent communication skills, both verbal and written.
* Excellent organizational skills and the ability to multitask.
* Excellent phone and cold calling skills.
* Exceptional customer service skills.
* Excellent time management skills and organizational skills.
* Strong listening and sales skills.
* Ability to achieve targets and goals.
* Must have a valid driver's license and maintain a clean driving record.
* Excellent time management and organizational skills.
* Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks and drug testing are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.
$22.6 hourly Auto-Apply 56d ago
Inside Sales - Must Love Dogs
Ruff Day Resort
Inbound sale representative job in Webster, NY
Job Description
Ruff Day Resort - Webster, NY one of Rochester's most exciting pet care businesses is looking for an Enthusiastic Inside Salesperson.
Applicants MUST love dogs! Some inside sales success preferred. Position will take incoming calls from pet owners - no cold calls! Competitive pay including hourly, commission, bonuses...
Duties - Answering phone calls, voicemails, and emails in a prompt professional manner. The ability to speak on the phone while entering information into our system is important. Utilizing the company's proven sales process which ensures overall success. Providing accurate and concise information to clients utilizing the tools provided. Handling reservation confirmations in a timely manner along with customer service & add ons. Other duties assigned.
The Perks - Competitive pay including hourly commission and bonuses. Work in one of the most fun industries in the country. Bring your dog to work! Free dog training!
If the following traits describe you, we encourage you to apply to be part of our growing company with this fun job in a rewarding industry:
- Postive Attitude
- Upbeat and Enthusiastic
- Polished Verbal/Written Skills
- Eager to Learn and Apply our Proven Coaching System
- Motivated and Enjoys a Fast-paced Environment
We look forward to hearing from you soon! Our location is 1085 Gravel Road Webster, NY 14580
********************** or ************
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$34k-57k yearly est. Easy Apply 26d ago
Inside Sales Representative
Seal & Design 4.0
Inbound sale representative job in Rochester, NY
Job Description
Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.
Salary: $55,000 - $68,000/year
Requirements
Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals
Calculate costs, offer quotations and follow up on open quotations
Understand customer needs and requirements
Accurately respond to technical questions
Complete order entry, respond to complaints and process returns
Responsible for maintaining profit margins
Respond to inbound phone and website inquiries as needed
Source raw material and parts as needed
Set up new customer parts in ERP system
Communicate key information to other internal departments
Support Inside Sales Manager and outside sales team with special projects and other tasks
Observe safety and security procedures
Qualifications
Bachelor's degree, one to two years or more related experience preferred
Proficiency processing a high volume of emails
Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.)
Technical aptitude and strong attention to detail
Problem solving ability
Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task
Ability to work independently and as a member of a team
Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment
Familiarity with PPAP and APQP processes a plus
Benefits
LATER
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
$55k-68k yearly 20d ago
Inside Sales Representative
Insero Talent Solutions
Inbound sale representative job in Rochester, NY
The Inside SalesRepresentative is responsible for generating new business opportunities by proactively prospecting, qualifying, and closing sales with new customers. This role is highly focused on identifying untapped markets, cold calling, leveraging leads, and converting prospects into long-term accounts. Success in this position is defined by achieving aggressive sales growth targets, building strong pipelines, and expanding the company's customer base across assigned territories and industries.
Responsibilities
Sales & Business Development
Identify and pursue new sales opportunities: Conduct outbound calls, email outreach, and LinkedIn prospecting to target new industrial customers.
Build and qualify a strong sales pipeline: Maintain consistent daily activity focused on generating new leads and advancing opportunities.
Achieve and exceed growth targets: Success measured by new accounts opened, revenue generated, and ability to penetrate targeted markets.
Customer Engagement & Relationship Building
Conduct product presentations and virtual demos: Communicate value propositions effectively through phone, video, and digital platforms.
Act as the first point of contact for prospects: Establish rapport quickly, gather requirements, and position Worldwide Electric's solutions.
Collaborate with Outside Sales Managers: Hand off qualified opportunities to field teams as needed to support deal closure.
Solution Customization & Internal Collaboration
Work closely with technical teams: Collaborate with engineering, product, and operations teams to tailor solutions that align with customer needs, especially for complex or technical sales.
Value selling: Go beyond price to articulate how products deliver long-term efficiency, ROI, or reliability.
Provide feedback to marketing and operations: Share insights from customer interactions to improve campaigns, offerings, and support.
Sales Operations & Forecasting
CRM management: Diligently document all interactions, updates, and deal progress to maintain pipeline accuracy.
Sales forecasting: Provide timely and accurate projections for leadership, enabling strategic planning and inventory management.
Qualifications
3+ years of B2B industrial sales or lead generation experience, preferably in industrial or electrical markets.
Strong background in outbound prospecting, cold calling, and qualifying leads.
Knowledge of industrial equipment, electric motors, drives, or related products.
Demonstrated success in generating leads and closing deals on new accounts.
Strong communication, negotiation, and closing skills.
High energy, resilience, and an entrepreneurial spirit.
$34k-57k yearly est. 7d ago
Inside Sales Representative
Landpro Equipment, LLC
Inbound sale representative job in Brockport, NY
Job DescriptionDescription:
Competitive Pay, Close to Home, Easy Application Process - Apply Today
Department: Sales
Reports To: Store Manager or Sales Manager
Supervises: None
Compensation & Benefits:
Extremely Competitive Wages + Bonuses
Paid Time Off
Health Benefits
Employee Discount
401k and more
$50,000-$130,000/year based on experience
Purpose:
Sells new and used turf equipment to new and existing customers. Focuses on walk-in, retail-oriented, customer traffic.
Responsibilities:
Represents the company for the sale of machinery to walk-in customers
Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership, with an emphasis on
Monitors competitive activity/products and timely communicates to management
Has a retail-selling emphasis (understands task-oriented questions to ask, validates customer requirements, proposes solution, offers demonstration, and moves to close)
Maintains all customer information for sales management
Knows and follows a defined sales process
Assists with the preparation and execution of company-sponsored customer events
Conducts new equipment demonstrations
Monitors trends in customer's business activities and timely communicates to management
Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods
Attends applicable sales training events/seminars
Maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes
Responsible for other duties as assigned by your manager
Requirements:
Knowledge of turf equipment preferred
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to work flexible hours
Excellent customer relationship skills
Ability to analyze and interpret basic sales reports
High School Diploma or equivalent work experience
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
$34k-57k yearly est. 4d ago
Inside Sales Representative
Milton Cat 4.4
Inbound sale representative job in Batavia, NY
Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside SalesRepresentative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You'll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors.
Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18 month program broken down into three sections. This position is designed to jump start your career with Milton CAT and prepare you for your long-term career with a leading Caterpillar Dealer.
Pay Rate: Starting pay is $22.60 per hour. Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible.
Responsibilities
Communicating with customers, making outbound calls to potential customers, and following up on leads.
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information via phone, text, and email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Complete ongoing training and development programs.
Working with new customers to establish a relationship with Milton CAT and process sales leads.
Serve as a liaison between departments.
Qualifications
Strong customer orientation - able to work with customers to understand their needs and solve challenges.
Self-motivated - take ownership for your territory and pride in it.
Proficiency in Microsoft Office and CRM software.
Excellent communication skills, both verbal and written.
Excellent organizational skills and the ability to multitask.
Excellent phone and cold calling skills.
Exceptional customer service skills.
Excellent time management skills and organizational skills.
Strong listening and sales skills.
Ability to achieve targets and goals.
Must have a valid driver's license and maintain a clean driving record.
Excellent time management and organizational skills.
Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks and drug testing are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.
How much does an inbound sale representative earn in Rochester, NY?
The average inbound sale representative in Rochester, NY earns between $39,000 and $107,000 annually. This compares to the national average inbound sale representative range of $27,000 to $75,000.
Average inbound sale representative salary in Rochester, NY
$64,000
What are the biggest employers of Inbound Sale Representatives in Rochester, NY?
The biggest employers of Inbound Sale Representatives in Rochester, NY are: