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Inbound sales specialist vs business sales associate

The differences between inbound sales specialists and business sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business sales associate has an average salary of $59,485, which is higher than the $37,898 average annual salary of an inbound sales specialist.

The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for a business sales associate are business sales, product knowledge, and customer satisfaction.

Inbound sales specialist vs business sales associate overview

Inbound Sales SpecialistBusiness Sales Associate
Yearly salary$37,898$59,485
Hourly rate$18.22$28.60
Growth rate-4%4%
Number of jobs62,148359,630
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 63%
Average age3747
Years of experience-4

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

What does a business sales associate do?

A business sales associate's primary goal is to secure sales and reach sales targets. To make this possible, a business sales associate conducts market research and analyses to identify new business and client opportunities, generates leads, and develops sales strategies. They usually reach out to potential clients or representatives through calls or correspondence, arrange appointments, discuss product or service specifications, organize payment plans, and negotiate contracts, building positive business relationships along the way. Moreover, they produce progress reports and coordinate with managers regularly.

Inbound sales specialist vs business sales associate salary

Inbound sales specialists and business sales associates have different pay scales, as shown below.

Inbound Sales SpecialistBusiness Sales Associate
Average salary$37,898$59,485
Salary rangeBetween $29,000 And $48,000Between $42,000 And $84,000
Highest paying CityPortland, OR-
Highest paying stateWest Virginia-
Best paying companyIBM-
Best paying industryHospitality-

Differences between inbound sales specialist and business sales associate education

There are a few differences between an inbound sales specialist and a business sales associate in terms of educational background:

Inbound Sales SpecialistBusiness Sales Associate
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Inbound sales specialist vs business sales associate demographics

Here are the differences between inbound sales specialists' and business sales associates' demographics:

Inbound Sales SpecialistBusiness Sales Associate
Average age3747
Gender ratioMale, 49.2% Female, 50.8%Male, 60.0% Female, 40.0%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.3% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between inbound sales specialist and business sales associate duties and responsibilities

Inbound sales specialist example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide upselling to existing customers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
  • Follow QA requirements on each call to maintain the percentage required.3.
  • Modify existing accounts that need to port over information from other providers to Comcast's.
  • Show more

Business sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Top performer among peers in revenue and margin attainments, upselling extend warranties and converting credit card sales to leases.
  • Assist MRO organizations in composite shop design and organization.

Inbound sales specialist vs business sales associate skills

Common inbound sales specialist skills
  • Inbound Sales, 18%
  • Customer Service, 12%
  • Marketing Campaigns, 7%
  • Customer Care, 7%
  • Credit Card, 6%
  • Customer Satisfaction, 5%
Common business sales associate skills
  • Business Sales, 14%
  • Product Knowledge, 14%
  • Customer Satisfaction, 10%
  • CRM, 10%
  • Sales Process, 6%
  • Customer Support, 5%