Post job

Inbound sales specialist vs consumer sales representative

The differences between inbound sales specialists and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a consumer sales representative has an average salary of $38,514, which is higher than the $37,898 average annual salary of an inbound sales specialist.

The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Inbound sales specialist vs consumer sales representative overview

Inbound Sales SpecialistConsumer Sales Representative
Yearly salary$37,898$38,514
Hourly rate$18.22$18.52
Growth rate-4%-4%
Number of jobs62,148216,394
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 57%
Average age3740
Years of experience-12

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

What does a consumer sales representative do?

Customer sales representatives' primary role is to present their employer's offerings to potential buyers. They may work out of an office, travel to conferences where their offerings might be suitable to attendees. It is their responsibility as customer sales representatives to get people to buy physical items, such as cars, new windows for their home, and skincare products. They perform a variety of tasks promoting their employer's offerings, sell policies for insurance companies, promote bundle deals for telecommunication industries, gym membership plans, and persuade parents to let their children join the tutoring system.

Inbound sales specialist vs consumer sales representative salary

Inbound sales specialists and consumer sales representatives have different pay scales, as shown below.

Inbound Sales SpecialistConsumer Sales Representative
Average salary$37,898$38,514
Salary rangeBetween $29,000 And $48,000Between $21,000 And $67,000
Highest paying CityPortland, OR-
Highest paying stateWest Virginia-
Best paying companyIBM-
Best paying industryHospitality-

Differences between inbound sales specialist and consumer sales representative education

There are a few differences between an inbound sales specialist and a consumer sales representative in terms of educational background:

Inbound Sales SpecialistConsumer Sales Representative
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common college--

Inbound sales specialist vs consumer sales representative demographics

Here are the differences between inbound sales specialists' and consumer sales representatives' demographics:

Inbound Sales SpecialistConsumer Sales Representative
Average age3740
Gender ratioMale, 49.2% Female, 50.8%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between inbound sales specialist and consumer sales representative duties and responsibilities

Inbound sales specialist example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide upselling to existing customers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
  • Follow QA requirements on each call to maintain the percentage required.3.
  • Modify existing accounts that need to port over information from other providers to Comcast's.
  • Show more

Consumer sales representative example responsibilities.

  • Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
  • Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
  • Verify medicaid waive eligibility for non-emergency transportation.
  • Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
  • Verify medicaid waive eligibility for non-emergency transportation.

Inbound sales specialist vs consumer sales representative skills

Common inbound sales specialist skills
  • Inbound Sales, 18%
  • Customer Service, 12%
  • Marketing Campaigns, 7%
  • Customer Care, 7%
  • Credit Card, 6%
  • Customer Satisfaction, 5%
Common consumer sales representative skills
  • Broadband, 40%
  • Product Knowledge, 8%
  • Inbound Calls, 7%
  • Outbound Calls, 5%
  • Data Entry, 4%
  • Phone Calls, 3%