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  • Desktop Support Specialist

    Synergis 3.8company rating

    Information systems technician job in Anaheim, CA

    TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
    $25-30 hourly 5d ago
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  • Information Technology & Administrative Specialist

    Dramabox

    Information systems technician job in Glendale, CA

    About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus
    $77k-112k yearly est. 4d ago
  • Technical Support

    LTS-Video Solutions for Security Professionals

    Information systems technician job in Industry, CA

    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered
    $39k-65k yearly est. 5d ago
  • Technical Support Specialist Tier III

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Information systems technician job in Costa Mesa, CA

    The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.
    $45k-56k yearly est. Auto-Apply 60d+ ago
  • Help Desk Analyst

    Byram Healthcare 4.6company rating

    Information systems technician job in Huntington Beach, CA

    Part of an IT support team, answers incoming calls from customers and resolves technical issues, while ensuring a high level of customer service and maximizing productivity; handles ~ 60+calls/day with regard to all areas of IT infrastructure and applications, works with various internal support groups to escalate complex high priority/high impact issues, as well as ensure a high degree of customer service and customer focus ESSENTIAL JOB FUNCTIONS: Answers and resolves inbound incidents at a large corporate help desk, efficiently and professionally, in a high volume call center environment that operates 5 days a week. Manages the resolution of inbound incidents; balancing the need for customer service and issue resolution with the constraints of a call handle time goal. Translates complex, technical concepts into easy to understand language to assist non-technically oriented customers. Demonstrates a highly developed sense of integrity and commitment to customer satisfaction. Diagnoses hardware, software, printing, and network connectivity issues including LAN, WAN, WLAN and VPN access in a Windows 7 environment, offering a variety of level 1 solutions over the phone. Using remote control tools assists customers when needed. Troubleshoots corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed; provides feedback on technical documentation for publication in Knowledge Base. Monitors the help desk queue and ensures tickets are resolved before the exceeded target completion date/time, or to the customer's satisfaction. Accurately, quickly, and typing efficiently records all interactions with customers in an incident management tracking tool. Anticipates customer needs and proactively identifies solutions. Meets or exceeds statistical metrics regarding; ticket and call quality (accuracy), first call resolution, schedule adherence, and call handle time. Adheres to policies and procedures regarding the safeguarding of protected information, such as personal health information (PHI/PII) and access to corporate systems. Escalates high priority, high impact issues to the internal support teams. Adheres to a strongly regimented schedule (start/end times, lunches, breaks, off phone time, etc.). SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. EDUCATION & EXPERIENCE REQUIRED: BA/BS degree, preferably in Computer Science, or equivalent experience is preferred 3+ years of related Technical Support, Help Desk, or Service Desk experience in an IT setting Experience working with a knowledge base or knowledge tool Experience using and supporting IP phone systems Experience troubleshooting remote access tools (VPN) and general connectivity (LAN/WAN) issues by phone Experience with supporting Microsoft Office Suite (including Outlook) and handheld devices Experience in a large corporate environment KNOWLEDGE SKILLS & ABILITIES: Working knowledge of Active Directory Ability to demonstrate strong knowledge and experience supporting Microsoft Windows 7 and Office 2010 Able to work in a team oriented, collaborative environment with a strong customer service focus Able to be self-motivated and directed, to effectively prioritize and execute task in a high pressure environment Able to build rapport with a variety of personality types and users at all levels Able to communicate to and work with senior management and end users Strong working knowledge of remote access security techniques and products Email architecture, services and protocols, Outlook configurations Citrix, VPN Client and Web Familiarity with Blackberry, iPhone, Android, and air Card/hotspot mobile devices TCP/IP, internet, intranet, Cisco VPN and firewall technologies Exposure to or knowledge of ITIL practices Effective candidates will have shown at least two years of experience resolving technical issues over the phone, demonstrated troubleshooting and technical ability, and an ability to effectively communicate technical solutions to non-technical customers.
    $39k-55k yearly est. 60d+ ago
  • IT Support Analyst

    Lereta Corporation 4.2company rating

    Information systems technician job in Pomona, CA

    " The IT Analyst at LERETA plays a vital role in supporting the company's property tax management systems, focusing on reporting, financial IT solutions, and executive-level administrative support. The position combines technical analysis with financial insights, system troubleshooting, and administrative functions to ensure smooth operations across the organization. Key Responsibilities: Reporting & Analysis: * Deliver regular financial and operational reports on property tax management systems, providing key insights for business stakeholders. * Analyze and interpret data from IT systems to generate actionable reports that align with business goals and objectives. * Assist in the creation and management of custom dashboards and performance metrics to help executives track system efficiency and performance. IT Finance Support: * Assist with budgeting and cost optimization strategies for IT infrastructure and software tools. * Provide financial and system-related insights that help streamline the company's IT operational expenses related to property tax management platforms. * Support financial audits by ensuring that all systems and data are accurately reflected in financial reports and comply with internal controls. Executive Technology Strategy & Business Alignment: * Support leadership with the planning and execution of IT-driven projects, ensuring all technological solutions align with business goals and enhance overall operational efficiency. * Maintain detailed documentation of IT processes, workflows, and system configurations, ensuring clarity and ease of reference for both internal teams and executives. * Organize and facilitate communications between IT, finance, and other business departments to ensure smooth project execution and resolution of cross-departmental issues. Security & Compliance: * Ensure the company's IT systems comply with relevant security protocols, industry standards, and financial regulations. * Assist with cybersecurity efforts to safeguard sensitive financial and property tax data. * Participate in regular system audits and ensure all financial data is secure and compliant with internal policies. Project Assistance: * Assist in the planning and execution of cross-functional IT and financial projects, ensuring that technology solutions meet the needs of the business. * Provide administrative support for project teams, including scheduling, documentation, and reporting. * Ensure that project timelines and budgets are adhered to, particularly for those that impact the financial or operational systems. Requirements and Education: Education: * Bachelor's degree in information technology, Finance, Business Administration, or related field (or equivalent work experience). Experience: * Previous experience in IT analysis, finance reporting, or executive administration, preferably in a technology-driven environment (experience with property tax management or financial services is a plus). * Experience working with financial systems, cloud-based solutions, and databases. * Previous exposure to cross-functional project management or executive-level support is highly desirable. Technical Skills: * Strong understanding of IT security principles, especially as they relate to financial data protection. * Experience with ERP systems or property tax management platforms is beneficial. Communication Skills: * Strong verbal and written communication skills, with the ability to translate technical information into business-friendly language for non-technical stakeholders. * Strong interpersonal skills and the ability to work with cross-functional teams, including finance, IT, and executive leadership. Problem-Solving: * Excellent problem-solving skills, with a strong attention to detail and the ability to troubleshoot both technical and financial issues. * Ability to prioritize and manage multiple tasks and projects effectively. Salary range: $58,584 - $86,791 "
    $58.6k-86.8k yearly 5d ago
  • IT Technician III

    Niagara Water 4.5company rating

    Information systems technician job in Diamond Bar, CA

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Functions Maintain IT Support Department's Tactical goals Assists team with execute projects based on priorities, goals, and objectives Support IT Support Supervisor in executing day to day responsibilities. Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends) Maintain the highest level of customer service for our end users (technical & soft skills). Lead departmental projects, contributing where needed for successful completion. Escalate issues to appropriate IT Teams as needed Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed Travel to remote plants as needed at the direction of IT Support Management team. Document all incoming issues and escalate to the appropriate Support teams Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience in Position 2 Years - Niagara IT Systems Experience or equivalent *experience may include a combination of work experience and education List if any travel is required using percentage of time: 25% - on average travels 1 week out of the month Preferred Qualifications: 6 Years- Experience in Field or similar manufacturing environment 6 Years - Experience working in Position 4 Years - Niagara IT Systems Experience *experience may include a combination of work experience and education Competencies This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Additionally, IT Technician III is expected to demonstrate: Outstanding Customer/Client Focus. Strong technical skillset with ability to diagnose complex, multi-faceted system issues. Strong knowledge of and experience with Microsoft Office software. Good written and verbal communication skills. Strong hands on technology background on both hardware and software platforms. Ability to adapt to change including advances in technology Provide technical guidance to Level I/II technicians Teamwork Orientated. Education Minimum Required: High School Diploma Preferred: Bachelor's Degree in Computer Science, related field, or equivalent work experience Certification/License: Required: A+ CompTIA or equivalent Preferred: MTA/MSCE, Network + Foreign Language Required: None Required Preferred: Elementary Proficiency, Spanish Typical Compensation Range Pay Rate Type: Hourly$33.24 - $48.20 / Hourly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
    $33.2-48.2 hourly Auto-Apply 2d ago
  • Network & Building Systems Support Specialist

    Johnson Controls Holding Company, Inc. 4.4company rating

    Information systems technician job in Long Beach, CA

    What you will do This role will be focused on supporting three sites located in LA County for Network support, BMS Controls, and all software security features for one site. There will be dedicated remote support available to this position for details resources into the various platforms. Our goal is to provide great customer service along with meeting our contractual requirements at each of the site. How you will do it Monitor and maintain the courthouse security network infrastructure. Ensure all systems are running current and secure versions of Windows and associated software. Manage and maintain Genetec on a daily basis Troubleshoot and resolve network and security software issues in coordination with remote support teams. Troubleshoot and maintain the Building Management System (BMS) in coordination with remote support teams. Run regular reports from the BMS to support our KPI reporting requirements, working to resolve issues as they arise. Collaborate with the facility management team to ensure seamless integration of IT and building systems. Document system changes, updates, and troubleshooting procedures. Successfully complete Cap. Ex. projects to keep systems current including but not limited to cameras, hard drives, intercom systems, etc. Monitor and maintain Civic Center camera network Assist in developing Lifecycle Planning efforts for each site What we look for Proven experience in network administration or IT support, preferably in a facilities or security environment. Familiarity with Windows OS maintenance and software patching. Familiarity with Network protocols such as IP Microsoft Server experiences and Windows 10/11 experience Strong problem-solving skills and the ability to work independently and collaboratively. Excellent communication skills for working with both on-site and remote teams. Capacity to plan and coordinate internal and external resources to ensure that operations and maintenance efforts are delivered in a safe, timely and cost-effective manner Proactive and professional verbal and written communications skills Strong accountability and follow-through -dedicated commitment to excellence and customer satisfaction Organization and attention to detail Team player Bachelor's degree preferred Who we are Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit ***************************************** HIRING SALARY RANGE: $86,000 - $107,500 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $86k-107.5k yearly Auto-Apply 36d ago
  • IT Technician II

    Nocccd

    Information systems technician job in Anaheim, CA

    Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Essential Functions ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Desirable Qualifications DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. Minimum Qualifications MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Work Schedule Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)
    $50k-96k yearly est. 6d ago
  • POS Help Desk Technician

    Focus Point of Sale

    Information systems technician job in Irvine, CA

    A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be responsible for identifiying, researching, and resolving technical problems; responding to telephone calls, electronic and personnel requests for technical and application support; tracking and monitoring the problem to insure a timely resolution; and following appropriate escalation procedures. Other responsibilities may include special POS programming as assigned or internal knowledgebase documentation. Knowledge/Experience: 1-2 years help desk experience High School degree or equivalent Proven ability to troubleshoot computer hardware and Microsoft Windows Experienced with network troubleshooting Ability to learn multiple software applications Restaurant experience a plus! Position Type: Part Time
    $46k-79k yearly est. 60d+ ago
  • IT Testing Technician

    Exante360, Inc.

    Information systems technician job in Carson, CA

    Exante360, Inc., is looking for IT Testing Technicians who want to join us on our bold initiative of “improving lives through relations, by connecting people to solutions.” Role We are seeking reliable and detail-focused IT Testing Technicians to help ensure workstations and related equipment are fully functional and ready for end users. This role performs hands-on quality assurance checks on desktop and laptop systems after imaging, validates software and hardware functionality, and supports basic troubleshooting before and after deployment. If you enjoy methodical testing, working with technology, and making sure everything “just works” for users, this is an excellent opportunity to join a fast-growing team. What You'll Do Perform functional testing on newly imaged or deployed PCs, laptops, and peripherals (monitors, docks, keyboards, mice, webcams, speakers, etc.). Verify operating systems boot correctly and system images have been installed properly. Ensure required applications (Microsoft 365, Teams, Chrome, Edge, etc.) are installed and operating without issues. Test wired and wireless network connectivity, login access, and basic workstation performance. Configure and test network printers, label printers, and scanners where required. Document testing results accurately and escalate issues to your supervisor. Identify, troubleshoot, and report hardware or software failures discovered during QC. Label and prepare all workstations that pass testing for deployment. Sample Tasks You'll Perform Print test pages and validate printer connectivity. Launch O365 apps (Word, Excel, Outlook, Teams). Test Chrome and Edge. Validate audio/video functionality in Teams. Check label printers and scanning devices (where applicable) Key Skills and Abilities Necessary Working knowledge of Windows 11 desktop environments and common enterprise applications. Ability to follow technical checklists and perform structured testing. Strong troubleshooting and problem-solving abilities. Familiarity with standard computer hardware and peripherals. Clear communication skills and a dependable, detail-oriented work style. Education/Experience Requirements Experience with imaging tools (Intune, Autopilot, SCCM, MDT, PXE, etc.). Prior experience in IT support, help desk, or workstation deployment roles. Preferred Qualifications CompTIA A+ Certification. CompTIA Network+ or CCNA Certification. Physical Demands: Must be able to lift, carry, turn, and pivot while carrying objects up to 50 lbs. Must be able to read documents, use a computer, communicate verbally and in writing. What We Offer We uphold superior customer service, strive for excellence, embrace versatility, and take responsibility in everything we do. Join a growing team that's shaping an exciting, fast-evolving industry and pushing the boundaries of what's possible! We're proud to offer an experience that not only makes work more enjoyable, but also empowers you to grow, stay energized, and feel supported every step of the way. Who We Are Exante360, Inc. is an industry leading technology design and consulting company that specializes in Information and Communications Technology (ICT) and Security systems, also called low-voltage systems. Guided by our Core Values, our certified design professionals provide design and specification of telecommunications and data network cabling infrastructure, wireless (Wi-Fi, DAS, ERCES), electronic security systems (access control, video surveillance, intrusion detection, security communications), audiovisual systems, nurse call and other clinical communications systems, fire alarm, and more. Since our founding in 2013, our company has successfully completed thousands of technology design projects in various market sectors including healthcare, education, data centers, critical infrastructure, corporate, government, biotech, and transportation. Our services include project management and construction administration to ensure that our projects effectively produce Intended Results.
    $51k-96k yearly est. Auto-Apply 39d ago
  • IT Technician

    Next Perimeter

    Information systems technician job in Glendale, CA

    Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
    $51k-97k yearly est. 40d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information systems technician job in Riverside, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-50k yearly est. 13d ago
  • IT Technician

    Voyage One

    Information systems technician job in Cerritos, CA

    Company Background Voyage One offers fully integrated turnkey eCommerce solutions to U.S.-based retailers from various industries enabling them to sell, promote, manage, and optimize their products' sales across the top B2C online marketplaces in China without having a physical storefront or a local entity. Job Description Job Summary We are currently looking for an IT Technician with an all-round knowledge of hardware and software troubleshooting techniques, solid networking principles, and a focused problem-solving mindset. The IT Technician would assure end-users' performance levels on a day-to-day basis by assessing, solving, and/or escalating technical questions in addition to maintaining and updating the company's software/hardware products. Responsibilities Installing and updating computer hardware/software products. Maintaining and repairing equipment (workstations, laptops, printers, servers, etc.) Assisting in the running of cables. Placement and installation of digital and network devices. Troubleshooting computer software/hardware related-issues to ensure end-user performance and smooth running of systems. Assessment of technical questions along with their proper escalation. Creation/termination of user accounts. Setting up computer/network security measures as well as configuring network access for individual users. Offering technical support on-site, via phone, email and remotely via extended computer access as required. Qualifications Requirements Associate or BS in Computer Science, Information Technology or related field. 2+ years of technical experience as a desktop analyst/technician. CompTIA A+ certification a PLUS. Ability to prioritize tasks and work independently. Problem solving attitude. Strong oral and written communication skills. Additional Information Full-time Compensation: Above Market + Benefits Location: Cerritos, CA
    $50k-96k yearly est. 1d ago
  • Help Desk Support - Level 2 (Carlsbad) 12025

    Noesis Group

    Information systems technician job in Carlsbad, CA

    Looking for a new opportunity with amazing benefits? Come work for the best. Noesis Group, Inc. provides IT/IS consulting services to the business, educational and pharmaceutical communities of San Diego and Orange Counties. We offer comprehensive project management, business analysis, and support services covering networks, systems, applications, and more. Our mission is to generate loyal, satisfied, and long-term clients. Our ongoing success in accomplishing this goal has been attributed to the character and caliber of the professionals that comprise the Noesis team. Each member is dedicated, highly skilled, experienced, courteous, reliable, and respectful. Would you like to be part of our growing professional team? We offer an exceptional work environment, great benefits and many opportunities for professional growth. Some of our benefits include: fully paid medical and dental, matching 401K plan, and a generous Paid Time Off (PTO) plan up to four weeks commensurate with seniority. Noesis offers a $5000.00 annual training budget for employees who wish to further their education in Information Technology. We are currently seeking a highly motivated, full time Help Desk Support Specialist-L2 to provide outstanding service to our San Diego County client base. JOB DESCRIPTION Under the direct supervision of the Technology Manager, the Help Desk Support Specialist-L2 will provide on-site technical support for Noesis clients. The Help Desk Support Specialist-L2 must be able to quickly and professionally identify, research, and resolve a wide range of issues relating to technology and computing systems. The Help Desk Support Specialist-L2 may serve as a “first point of contact” for end-user technical support needs. This is a full-time position with a regular schedule of 40 hours per week. The Help Desk Support Specialist-L2 must embrace the entrepreneurial spirit of our small, growing organization and possess high levels of self-initiative, accountability, and flexibility, coupled with a professional and strong work ethic. SKILLS / REQUIREMENTS Because we only hire the best candidates, you must have the following skills and education to be considered: Able to build and maintain supportive relationships within the organization Highly accurate, organized and detail-oriented Excellent customer service skills Exceptional oral and written communications skills Excellent technical writing and documentation skills Above-average analytical and deductive reasoning skills Ability to learn new technologies quickly and easily Work efficiently and reliably in unsupervised and varying environments Maintain calm and professional composure in stressful environments Demonstrated track record of offering excellent customer service over the phone Possess significant working knowledge of all of Microsoft's operating systems Willing to travel to on-site locations to support clients desktop needs Have a strong working knowledge of all of the components in Microsoft's Office suite Able to quickly and efficiently diagnose and resolve problems with both PC and MAC Able to diagnose and resolve networking problems using industry standard tools and procedures Active Directory Management Azure / Active Directory Hybrid Intune Windows 10 Management Intune MDM Management iPads / iPhones / Android Microsoft SCCM or MDT Group Policy Management PowerShell for Office 365 and Azure Prefer Scripting Skills including PowerShell and batch files Windows 11 Install / configure / diagnostics Windows 11 image creation and deployment Prefer one or more current Microsoft certifications Must have a High School diploma or equivalent Must have a valid CA Drivers License Prefer a 4-Year college degree (Bachelor's or above) or equivalent experience 5+ years of highly relevant, extensive, hands-on experience Please submit your electronic resume and a personalized cover letter to ************************************ Please do not contact the hiring company directly. Principals only; recruiters, please don't contact this job poster.
    $45k-78k yearly est. 60d+ ago
  • IT/OT Technician

    Biophase Solutions

    Information systems technician job in Orange, CA

    Job DescriptionBioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.Pay Rate: $25-40+/hour depending on experience.Contract: 4-6+ months (with possibility of conversion) Summary:Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.Responsibilities:The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support: Lab Equipment and Client Workstation Setup Physically install, cable, and configure laboratory PCs and client terminals used for CDS. Confirm network connectivity of CDS clients to the domain or local environment. Assist with installing approved drivers and software required for instrument communication. Instrument-to-PC Integration Support Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable. Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin). Troubleshoot hardware or connectivity issues during physical setup. Server Room and Network Coordination Support racking, patching, and physical organization of virtual host servers or lab switches as directed. Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity. Document physical connections and device labeling per plant standards. User Access and Device Configuration Assist with domain-join and basic Windows configurations on lab clients under provided SOPs. Configure local or network printers and barcode devices as needed. Apply hardening settings and antivirus installations under OT team direction. Implementation Documentation and Handover Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking. Document installation steps and provide feedback on physical setup procedures. Experience/Requirements: 2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments Strong experience with Windows client configuration, instrument connectivity, and physical network setup Comfortable working in lab environments with strict documentation and procedural controls Basic understanding of GxP, ALCOA+, and validated system handling Familiarity with Active Directory, network troubleshooting, and desktop deployment Please send resumes to ******************* and visit our website at ******************* for additional job opportunities!!!
    $25-40 hourly Easy Apply 10d ago
  • Technical Support Specialist

    NZXT 4.0company rating

    Information systems technician job in Monrovia, CA

    NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We're made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT ? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let's get building. Job Title: Technical Support Specialist Location: Monrovia, CA, US Workplace Type: Hybrid - On-Site JOB SUMMARY As an NZXT Technical Support Specialist, you'll have the opportunity to make a difference in the lives of our fellow PC gamers and represent NZXT as a brand. Our team is made for those who take pride in helping others. We are looking for a talented Technical Support Specialist who has a passion for computers and technology to join our team. You will provide a great customer experience by using excellent in-depth knowledge of company products as well as by communicating effectively with team members within the Customer Service Department. Here, you'll join us on a mission to deliver the best Customer Experience in the PC industry. The ideal candidate is detail-oriented with strong communication skills, both written and verbal. The candidate should have a passion for both hardware and software, the ability to troubleshoot, and have a strong work ethic. RESPONSIBILITIES Provide expert-level, product-specific troubleshooting for the full range of NZXT consumer products (cases, cooling, software like CAM, etc.) Deliver outstanding service and support to end-users using CRM platform. Diagnose and resolve technical hardware and software issues by evaluating and analyzing the symptoms. Meet the performance goals established for the position in the areas of: efficiency, quality, and customer satisfaction. Be the first to evaluate the latest beta features. QUALIFICATIONS Strong passion for PC gaming and hardware Minimum 1-2 years of proven experience in Customer-Facing Technical Support within the Consumer Electronics, PC Hardware, or PC Gaming Industry Exceptional communication skills, both written and verbal Ability to work under pressure in a fast-paced environment Possess strong problem solving and troubleshooting skills Unwavering patience and empathy for helping solve customer issues Attention to detail and thoroughness Ability to methodically test for usability and performance issues Knowledgeable in computer hardware and software COMPENSATION Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, internal equity and alignment with market data. We offer a wide range of benefits including health/dental/vision, retirement and paid time off. All employees at NZXT receive equity as part of their compensation package. USA Pay Range$19-$21 USD CULTURE & VALUES At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas: GIVE A SHIT - We're obsessed with doing right by our community internally and externally. We care a lot We speak up We do what we say LEARN AND GROW - We see our challenges as opportunities. Progress over perfection. We are curious and aren't afraid to try We take accountability We apply what we learn WIN TOGETHER - We elevate each other with unique perspectives and mutual respect. We are in this together-win or lose We lift each other up We value every voice KEEP IT SIMPLE - We remove complications to focus on what's needed. We make it efficient We reduce friction We keep things user-friendly We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen. NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
    $19-21 hourly Auto-Apply 60d+ ago
  • Services On Site Technician

    Lancesoft 4.5company rating

    Information systems technician job in Orange, CA

    Duration: 0-3+ Months (Possible Extension but no guarantee) Shift: 8 am to 5 pm (Monday to Friday) Dress Code: Smart Casual, comfortable shoes. No jeans. Driving: Yes Interview Type: Virtual via Microsoft Teams Job Description: The candidate will be responsible for first responder for service and supply request on fleet of printers. Install/move printers, monitor supply levels, replenish consumables, perform basis setup of IP address and print driver, customer service. In-Person Customer Service experience, basic PC and Networking, basic experience on operating printer and copier, basic mechanical and technical skill would be successful in this role. There will be extensive walking and standing around campus to visit customer's office/location of printer, occasional lifting.
    $56k-78k yearly est. 34d ago
  • IT Support Specialist

    Faraday Future 3.9company rating

    Information systems technician job in Gardena, CA

    The Company: Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work - we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact. Your Role: As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction. Responsibilities: Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems. Documents resolution of incidents and service request in the IT Service Desk Management system Perform duties in compliance with legal/statutory regulations, including applicable SOX compliance Support client system standards and security policies under the direction of management Track and maintain IT asset inventory Install and configure client systems and applications Maintain positive relationships with Faraday Future staff Qualifications: Bachelor's Degree in Computer Science, Computer Information Systems or a related field 6+ years IT experience working as an IT Support Specialist Self-driven and highly passionate about customer-service orientation and providing excellent service Familiar with standard IT Service Desk department concepts, best practices, and procedures Experience with IT Service Desk and remote-control software Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS Experience in Office 365, Mobile Device Management, and Active Directory Time-management skills and the ability to establish reasonable and attainable deadlines for resolution and prioritize workload efficiently in a high-pressure environment Proven analytical and problem-solving abilities Experience working in a team-oriented, collaborative environment Strong written and verbal communications skills Strong documentation skills A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision A penchant for multi-tasking and self-starting A true sense of determination… and hopefully a sense of humor Hourly Pay Range: ($32-$35/hour DOE), plus benefits and incentive plans Perks + Benefits Healthcare + dental + vision benefits (Free for you/discounted for family) 401(k) options Casual dress code + relaxed work environment Culturally diverse, progressive atmosphere Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
    $32-35 hourly Auto-Apply 48d ago
  • Technology Support SR Specialist - Test Analyst II

    Jpmorgan Chase 4.8company rating

    Information systems technician job in Irvine, CA

    Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist in JPMorgan Healthcare Payments, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. You are responsible for analyzing project and business requirements, defining test approach and executing end-to-end test cases. **Job responsibilities** + Design, develop, execute, and maintain test plans and test cases for frontend and backend solutions + Participate in complete software development life cycle including analysis, design, test execution, test automation, and operational rollout + Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures + Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction + Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise + Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering and testing concepts + 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks + Experience with live chat, incident/service request management, and runbooks for system issue resolution + Baseline knowledge of operational management and excellence + Proven ability to balance tasks while documenting outcomes **Preferred qualifications, capabilities, and skills** + Experience with Selenium WebDriver, JavaScript, HTML, Rest API, SQL and related testing tools + Practical knowledge of programming in C# + Exposure to AWS cloud technologies + Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems + Ability to document issues, procedures, and root cause analysis JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Irvine,CA $36.00 - $55.00 / hour
    $36-55 hourly 60d+ ago

Learn more about information systems technician jobs

How much does an information systems technician earn in El Sobrante, CA?

The average information systems technician in El Sobrante, CA earns between $34,000 and $97,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in El Sobrante, CA

$57,000
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