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Information technology manager jobs in Hackensack, NJ

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Information Technology Manager
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  • IT Support Lead / Manager - IT Services

    Garrison Associates LLC

    Information technology manager job in New York, NY

    Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This is an in office position located in midtown Manhattan very close to all major transportation hubs. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges. About the Position Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees. Key Relationships Reports to: AVP, IT Services Delivery Manager Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure. Key Partners: Global IT support teams, third-party vendors, and service providers Key Responsibilities Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards. Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer. Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery. Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments. Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware. Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD. Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support. Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement. Oversee hardware lifecycle management and automation, ensuring device and data security and integrity. Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting. Maintain vendor and supplier relationships to support operational efficiency and compliance. Enforce IT policies and ensure global teams adhere to standards and compliance requirements. Research emerging technologies and recommend solutions to enhance service delivery. Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development. Analyze support trends and team performance to identify improvement opportunities. Conduct system health checks and reporting, proactively addressing monitoring gaps. Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions. Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team. Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution. Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed. Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks. Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes. Participate in disaster recovery planning, testing, and execution. Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows. Mentor and coach global team members. Candidate Qualifications: Required: 5+ years of experience in a technical support or helpdesk environment. Proficiency in supporting Windows and Mac OS X operating systems. Experience with Mac device deployment, management, and security compliance. Familiarity with Microsoft365, Active Directory, and basic networking concepts. Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management. Strong communication and customer service skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus. Preferred: Bachelor's or higher, with specialized training. Build management skills. ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk). Exposure to mobile device management (MDM) platforms. Deep understanding with Apple Business Essentials and MS Intune integration/platform support. Experienced scripting knowledge (e.g., PowerShell)
    $100k-143k yearly est. 3d ago

  • Information Technology Manager (Network Services)

    Gateway Development Commission (GDC

    Information technology manager job in Newark, NJ

    Summary of Responsibilities We are seeking an experienced and proactive Information Technology Manager (Network Services) with a strong background in cybersecurity to lead the design, implementation, and management of our network and assist in cyber security initiatives. Reporting to the Senior Director, Technology Strategy and Operations, this position will play a role in maintaining a secure, reliable, and scalable environment that supports business operations and protects against evolving cyber threats. The ideal candidate will be both technically hands-on and strategically minded, with experience managing teams, vendors, and network security initiatives. Essential Functions Oversee the integrity and robustness of network systems to ensure seamless operation and support for our business objectives. This includes overseeing the daily operations of LAN/WAN environments, firewalls, wireless networking systems. Design and implement high-availability network architecture to support business continuity and facilitate growth. Monitor network performance and troubleshoot issues to ensure optimal performance and uptime. Manage and deploy Intune for enhanced device and application management. Collaborate with the cybersecurity team to enforce network security policies and controls, ensuring robust protection against threats Manage firewalls, intrusion detection and prevention systems (IDS/IPS), and implement network segmentation strategies. Ensure compliance with regulatory requirements (e.g., NIST, ISO 27001, SOX, and others as applicable). Conduct regular risk assessments, vulnerability scans, and develop remediation plans for network assets. Actively participate in strategic IT planning initiatives and contribute to the development of infrastructure roadmaps. Assist in the management of vendor relationships, oversee IT contracts, and assist in facilitating the procurement processes for network and security technologies. Work alongside the team to develop and maintain comprehensive network documentation, diagrams, and standard operating procedures (SOPs). Take the lead in managing and responding to network-related incidents and facilitate post-incident reviews to enhance our response strategy. Establish robust logging, monitoring, and alerting mechanisms for early detection of threats. Assist in Disaster Recovery (DR) and Business Continuity Planning (BCP) activities to ensure operational stability during disruptions. Job Requirements Bachelor's degree in Computer Science, Information Technology, or related field or similar is required or four (4) years directly related professional experience may be accepted in lieu of a bachelor's degree, in addition to the (5) years' experience required below. Minimum of 5 years of experience in a network security or cybersecurity focused role. Professional certifications: CCNP, CISSP, CISM, Fortinet NSE, or equivalent is preferred. Experience in network administration and architecture is preferred. Experience in network security or cyber security is preferred. Deep understanding of physical and virtual firewall architecture is preferred. Strong understanding of Intune, Azure EntraID platform, TCP/IP, routing protocols (BGP, OSPF), VLANs, DNS, DHCP, and SD-WAN is preferred Familiarity with security frameworks (e.g., NIST, CIS Controls, Zero Trust architecture) is preferred. Hands-on experience with firewall rule design, VPNs, and NAC (Network Access Control) is preferred. Compensation & Benefits Competitive Salary Medical, Prescription, Dental, Vision Benefits subject to employee contributions Medical and Dependent Care Flexible Spending Accounts Life Insurance Commuter Benefits 401(a) Retirement Plan (6% of employee's salary funded by GDC) 457(b) Retirement Plan - (Pre-Tax Salary Contributions Elected by Employees) Earned Vacation (20 days per year) and Sick Time (12 days per year) Paid holidays
    $104k-150k yearly est. 2d ago

  • IT Manager, Infrastructure & Support

    The Phoenix Group 4.8company rating

    Information technology manager job in New York, NY

    The Company Our client is a rapidly scaling SaaS provider operating at the forefront of cloud technology and AI infrastructure. Their platform supports enterprise customers with high availability, secure data environments, and seamless performance. As the business grows, they're making substantial investments in IT operations and infrastructure resilience. The Opportunity We are partnering with the organization to identify an IT Manager who will lead infrastructure operations, strengthen end-user support, and drive strategic upgrades across a modern, cloud-forward environment. This role combines hands-on leadership with the autonomy to shape a high-performing technology function. You will directly influence reliability, security, and scalability as the company continues its expansion. Key Responsibilities Oversee IT infrastructure operations across Windows, Mac, M365, identity, and networking technologies Lead internal and contract support resources, managing ticketing, escalations, and onboarding processes Enhance endpoint security and device lifecycle management programs Coordinate with Security Engineering to optimize controls, compliance, and incident response readiness Introduce automation opportunities that improve uptime, efficiency, and user experience Own vendor and MSP relationships to ensure SLA performance and cost alignment Execute on infrastructure modernization initiatives supporting cloud growth and emerging AI workloads Track and report operational metrics tied to system performance and service delivery What We're Looking For 4-8 years in IT Infrastructure/Operations with leadership responsibilities Technical strengths across: Microsoft 365 / Azure AD Networking platforms such as Cisco, Meraki, or Palo Alto Endpoint tools like Intune or JAMF Virtualization and cloud platforms (VMware, AWS/Azure) Experience guiding or mentoring junior technologists or project contributors Strong communication and collaboration skills with stakeholders at all levels A proactive approach to innovation and continuous improvement Why This Role Stands Out Lead and grow a team during a high-growth business cycle Drive IT strategy and modernization during critical scaling Significant visibility with leadership and product stakeholders Opportunity to build long-term ownership of corporate infrastructure The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $94k-123k yearly est. 3d ago

  • Information Technology Manager

    TSA Financial LLC

    Information technology manager job in New York, NY

    TSA Financial LLC (TSAF), a U.S. broker-dealer affiliate of Toss Securities, recognized as one of the fastest growing brokerages in Korea and a leading firm in overseas stock commission revenue, has recently opened its New York office as part of Toss's global expansion. Toss is widely regarded as one of Korea's most innovative fintech brands, and TSAF is actively building its U.S. trading operations under FINRA regulation. We are seeking experienced IT Manager to join our growing team. This role offers an exciting opportunity to contribute to the expansion of a dynamic brokerage firm while advancing your career in the U.S. financial markets. Key Responsibilities Manage and operate company wide IT infrastructure including email systems, PCs, servers, networks, and VDI Implement and maintain firewall policies, VPNs, and wireless network environments Evaluate and introduce IT solutions and tools that improve reliability, security, and business productivity Ensuring all systems used for communication, storage, and backup meet SEC and FINRA requirements Provide day to day IT support for employees, troubleshooting issues with devices (PCs, monitors, printers, etc.) and software Manage IT hardware and software assets, licenses, and procurement Deliver smooth IT setup for new hires and offboarding processes for departing employees Manage user accounts and permissions across SaaS platforms (Google Workspace, Office 365, Slack, JIRA, etc.) Establish and enforce IT security policies and procedures to ensure secure access and compliance Monitor risks and proactively mitigate vulnerabilities in systems and networks Manage relationships with IT vendors and external service providers Lead IT related projects including infrastructure upgrades, SaaS rollouts, and process automation Collaborate with compliance department during regulatory audits or cybersecurity examinations Qualifications 5-7 years of IT operations experience across infrastructure and end-user support Proficiency with Windows and Mac environments, server and network management Experience in a FINRA-regulated or other financial institution a plus. Experience with SaaS platforms (Google Workspace, Office 365, Slack, Jira, etc.) Hands-on expertise in firewall, VPN, and wireless network setup and administration Strong troubleshooting and problem-solving skills Excellent communication and interpersonal abilities; capable of supporting employees at all levels Bachelor's degree in computer science, Information Technology, or related field Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator, CCNA) preferred Proficiency in the Korean language preferred Equal Opportunity Employer TSA Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
    $107k-154k yearly est. 3d ago

  • Delivery Orchestrator

    Applab Systems, Inc.

    Information technology manager job in Rahway, NJ

    Delivery Orchestrator at West Point, PA or Rahway, NJ (ONSITE)_ Healthcare Mandatory Skills Project Delivery, Project Management, Planning, Leading the project team, stake holder coordination and accountable for end-to-end project execution 5+ years managing deployment of scientific software platforms in pharmaceutical R&D environments. Proven track record leading large-scale software upgrade projects (preferably CDS) in regulated environments. 5+ years supporting Empower 3 platforms, including troubleshooting instrument and software connection issues. Strong understanding of laboratory workflows and analytical instrumentation; chromatography instrumentation experience is a plus. Demonstrated experience supporting CDS environments with 500+ users and 750+ instruments. Direct experience with GxP compliance and validation (IQ/OQ/PQ), audit trails, controlled access, and change control. Hands-on experience with analytical data acquisition software upgrade projects (requirements gathering, data mapping, stakeholder coordination). Demonstrated supervisory experience leading small technical teams. Excellent written and verbal communication skills, able to translate technical configuration decisions for both technical and non-technical audiences. Strong organizational skills with experience managing support channels and prioritizing requests across a large user base. Proficiency with Microsoft 365 (Teams, SharePoint, Excel, PowerPoint, OneNote) for collaboration, reporting, and documentation. Direct experience with Acronis imaging and LAC/e PCs, or equivalent deployment tooling, is strongly preferred. Preferred: Direct experience with Empower CDS software.
    $86k-124k yearly est. 4d ago

  • IT Infrastructure & Security Manager

    The Talent Source Inc.

    Information technology manager job in New York, NY

    IT Infrastructure & Security Manager | Hybrid, New York City High-Growth PE-Backed Consumer Brand Portfolio Are you ready to take the next step in your IT leadership career with a fast-growing private equity-backed company transforming the active lifestyle and nutrition space? We're seeking an experienced IT Infrastructure & Security Manager to lead the design, implementation, and optimization of a modern, secure technology environment across both operational and corporate systems. This hybrid role offers the opportunity to shape the company's technology backbone as it scales nationally and internationally. About the Role As the IT Infrastructure & Security Manager, you will be responsible for ensuring the performance, scalability, and cybersecurity of enterprise and plant-level systems. You will partner with cross-functional teams from manufacturing and operations to finance and corporate functions to align infrastructure strategy with business growth goals. Key Responsibilities Lead the design, deployment, and maintenance of IT infrastructure across servers, storage, virtualization, and cloud environments. Manage and optimize network systems including LAN, WAN, VPN, and wireless networks. Oversee backups, disaster recovery, and business continuity planning. Provide leadership to a growing infrastructure and network engineering team. Implement secure remote access solutions for OT environments such as VPNs, jump servers, and role-based access controls. Drive network segmentation, risk assessments, and regulatory compliance efforts. Collaborate with automation engineers and plant operators to align IT and OT integration. Ensure robust cybersecurity architecture across all environments, including firewalls, intrusion detection systems, and endpoint protection. Monitor system and network performance, proactively identifying areas for improvement. What You Bring 7+ years of experience in IT infrastructure and network management. Strong technical expertise with Cisco, Meraki, or similar technologies. Proven experience leading IT teams in fast-paced or manufacturing environments. Deep understanding of networking, virtualization, and cybersecurity best practices. Excellent communication and cross-functional collaboration skills. Hands-on experience managing both IT and OT security. Preferred Certifications: Cisco Certified Network Professional (CCNP) Microsoft Certified: Azure Administrator Associate ITIL Foundation Certification Why Join This is an exceptional hybrid career growth opportunity for a technology leader eager to make an impact in a high-growth, private-equity-backed environment. You will play a critical role in modernizing systems, driving digital transformation, and supporting the company's mission to empower active lifestyles through innovation. Location: Hybrid, New York City Employment Type: Full-Time, Permanent Eligibility: Candidates must be authorized to work in the United States without the need for current or future sponsorship.
    $109k-146k yearly est. 3d ago

  • Field CTO for Next OpenAI-Caliber, Cutting-Edge AI Company (ex-Microsoft, DeepMind, Google, Salesforce, Stanford, CMU, Duke, IIT)

    Stealth Startup 3.7company rating

    Information technology manager job in New York, NY

    We're hiring a Elite top 0.01% technical leader to join our stealth-mode AI startup on a mission to build the next $100B+ AI company. This is your moment to operate at the forefront of innovation, moving faster than Frontier AI giants-with full autonomy, velocity, and impact. About Us We are a US-based stealth AI company (HQ in NYC & SF/Palo Alto), founded by the former Head of AI Products at Microsoft, with a team that includes: Deep technical DNA: Stanford MS, CMU PhD, Stanford undergrad, Duke, IITs etc. Experience across DeepMind, Google, Microsoft, Salesforce with multiple unicorn exits including recent $700M+ AI exit Advisors include: Founding team at Google, Former CXO at Verizon (reporting to CEO), Founding CXO of the world's largest startup accelerator etc. Early investors: leaders from Microsoft, Google, Amazon, Salesforce, Fortune 15 etc. We're building a new category of AI-native systems already being piloted with prominent enterprise customers with significant interest from both top-tier VCs and Fortune 500 transaction teams What You'll Do Architect cutting-edge AI systems from first principles Build at groundbreaking speed-from prototype to real-world deployments Engage directly with enterprise design partners, translating feedback into breakthrough product features Collaborate cross-functionally with product, GTM, and strategic advisors to shape the company's technical and commercial trajectory Who You Are PhD, MS, or Undergrad from Stanford, MIT, CMU, IIT-B/D/K, or equivalent Strong foundation in Computer Science, AI/ML, Compound AI systems, distributed systems, AI Agents, advance Reasoning models etc. Experience at Frontier AI labs or elite engineering orgs (e.g., OpenAI, Anthropic, Google, DeepMind, Microsoft, , Salesforce, AI Unicorns etc.) Clear communicator and strategic thinker who thrives in high-agency, zero-to-one environments Title flexibility: Field CTO, VP Engineering, or Co-Founder track You will be a core leader shaping one of the most ambitious AI companies of this decade 📍 Location NYC or SF / Palo Alto preferred (Open to other locations for exceptional talent) Why Now? As the world accelerates toward AGI, this is your chance to: Be at the forefront of innovation Build foundational AI with first-mover advantage Help create the next $100B+ AI company alongside a legendary team Warm intros preferred via shared alumni networks or mutual connections. Only apply if you're ready to build at full velocity
    $171k-266k yearly est. 5d ago

  • Director of Information Technology

    de-Yan

    Information technology manager job in New York, NY

    ABOUT THE ROLE We're looking for an experienced IT Director to lead our technology function and support our fast-moving, multidisciplinary teams across multiple global locations. You will ensure our studio's infrastructure, systems, and tools are robust, secure, and optimized to help our teams deliver exceptional work-from concept through production and installation. We are a 150-person global creative studio bringing together designers, strategists, technologists, innovators, and production teams across several markets. Our work spans brand experiences, retail environments, digital innovation, immersive installations, and integrated campaigns for world-class clients. KEY RESPONSIBILITIES IT Strategy, Infrastructure & Operations Develop, present, and execute the company's IT strategy in alignment with business goals. Design, maintain, and scale a high-availability, fault-tolerant IT infrastructure across offices and remote teams. Ensure stable and uninterrupted operation of IT systems, networks, telecommunications, and cloud services. Oversee deployment, monitoring, and optimization of infrastructure components including servers, virtualization environments, storage, and backup systems. Implement and maintain cybersecurity policies, access control, endpoint protection, and internal/external perimeter security. IT Support & Cross-Functional Collaboration Lead service delivery and technical support for on-site and remote staff, ensuring prompt, high-quality resolution of issues. Support creative and production teams with software/hardware troubleshooting (Adobe CC, Cinema 4D, Figma, render engines, color/calibration workflows, etc.). Provide technical support during shoots, installations, events, and client presentations, including AV equipment setup (cameras, mixers, microphones). Manage relationships with external IT vendors, managed service providers, and SaaS platforms. Systems Administration & Business Process Automation Oversee corporate services such as Help Desk, Active Directory, email systems, file storage, VPN, Wi-Fi, backup protocols, and secure asset management workflows. Deploy and maintain monitoring systems to ensure uptime and detect issues proactively. Lead or support IT initiatives that automate business processes and improve operational efficiency. Prepare and maintain documentation: technical specs, SOPs, internal policies, workflows, and user guides. IT Budgeting & Asset Management Own the IT budget, forecasting, procurement, licensing, and vendor negotiations. Monitor software licensing compliance and ensure timely renewals. Manage purchasing and lifecycle of hardware, workstations, render nodes, networking equipment, and peripherals. REQUIREMENTS 5+ years of IT leadership or management experience (IT Manager, IT Director, Engineering Manager, or similar). Strong experience building and maintaining resilient, distributed IT environments. Successful track record of executing IT projects end-to-end. Experience running or supporting creative/media production environments is a major plus. Excellent understanding of:, Windows & mac OS administration, AD, DNS, DHCP, GPO, VPN, VLANs, DFS Monitoring, backup, failover, and storage systems Cybersecurity fundamentals Experience with virtualization and on-prem/cloud infrastructure (VMware, iSCSI/SAN, Serverless workflows). Hands-on exposure to AWS (EC2, S3, DNS/Route 53, data sync, Lambda) preferred. Familiarity with multimedia production workflows and high-performance workstations (render farms, GPU systems). Understanding of color-managed pipelines and display calibration is a plus. Strong organizational and communication skills; able to explain technical concepts to non-technical teams. Ability to thrive in a fast-paced, deadline-driven creative environment. Tools & Technologies (Bonus Skills) Active Directory, GPO, DNS/DHCP, DFS PowerShell, bash scripting, Python scripting VMware, SAN/iSCS Kerio Control/Connect or similar AWS (EC2, S3, Lambda, Route 53, data transfer tooling) AV equipment: mixers, microphones, cameras, streaming/webinar setups Understanding of multimedia production workflows (motion design, 3D, VFX, broadcast systems)
    $114k-165k yearly est. 1d ago

  • Chief Technology Officer

    Vibe Retail

    Information technology manager job in New York, NY

    - Hybrid available only for an exceptional candidate Compensation: Competitive salary + meaningful equity opportunity Type: Full-Time About Vibe Vibe Retail POS is one of the fastest-growing next-gen retail POS platforms in the U.S. We power modern retailers with intuitive software, real-time analytics, and seamless integrated payments. We're scaling quickly and looking for a true leader who wants to help build something iconic. The Role We're seeking a hands-on, in-person CTO who can take full ownership of Vibe's technology direction, team, and long-term technical vision. This person will: Architect for massive scale Build and manage a high-performance engineering team Oversee mission-critical releases, integrations, and system reliability Drive innovation across AI, analytics, mobility, and core POS functionality What You'll Do Technical Leadership & Architecture Own the end-to-end technical architecture for Vibe Retail POS. Upgrade and modernize the stack as needed (e.g., CI3 → modern PHP framework, microservices). Improve system speed, performance, scalability, and uptime. Team Leadership & Culture Lead and expand our engineering team in-person. Set strong engineering processes: sprint discipline, QA, documentation, release cycles. Build a culture of ownership, speed, and excellence. Mentor engineers and ensure accountability across the team. Execution & Scale Deliver features fast while maintaining reliability. Oversee staging → production workflows and ensure real-time production stability. Build infrastructure for thousands of merchants and high transaction volume. Manage DevOps, deployments, and CI/CD pipelines. Cross-Functional Leadership Work directly with the CEO to translate vision into execution. Collaborate with operations, onboarding, sales, and support teams. Communicate timelines, risks, and prioritization clearly and frequently. Ownership Mindset Treat Vibe as if it's your own company. Make high-quality decisions that balance speed and long-term scalability. Create a technical foundation that supports aggressive growth. Required Experience Technical 8+ years software engineering experience; 3+ years in a senior technical leadership role. Strong experience with: PHP (CodeIgniter 3 highly preferred) MySQL 8 Docker / Docker Swarm JavaScript / jQuery / Bootstrap Experience scaling SaaS products. Deep knowledge of integrations, webhooks, API architecture, microservices, and distributed systems. Strong DevOps & cloud infrastructure experience. Bonus: AI integrations, mobile app development, payments/fintech background. Leadership Proven ability to build and lead engineering teams in person. Clear communicator with excellent organization and prioritization skills. Experience scaling a product from early stage to enterprise-level volume. Why This Role Is Special You will own the entire technology vision of a rapidly growing POS software company. You will work directly with a founder who moves fast and wants to scale aggressively. You'll build a large engineering organization around you. You will shape the future of a product competing with major retail POS systems. And most importantly: You'll have a real equity stake and a long-term leadership seat. Compensation & Equity Competitive salary Performance bonuses Meaningful equity package for the right candidate Leadership role with long-term career upside How to Apply Send your resume and a short message about why you're a fit to: ********************** -In-person required (NY area) -Hybrid only considered for exceptional candidates
    $142k-230k yearly est. 4d ago

  • IT Cloud Administrator

    Capri Holdings Limited

    Information technology manager job in East Rutherford, NJ

    What You'll Do: Provide support and administration for Michael Kors IT department's cloud presence. Tier 1 - Azure, AWS, Google Cloud Platform Tier 2 - Azure, and O365 Support Windows, Linux, and native cloud services in the respective platforms. Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms. Proactively look for ways to improve administration, monitoring, and standard operating procedures. Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts. Provision and create cloud services for migration and support of applications Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time. Monitor all cloud resources and responding to alerts within the environment. You'll Need to Have: Bachelor's degree in computer science, Information Technology, or related field. Minimum 5+ years of Cloud Admin experience supporting AWS and Azure Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc. Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor. Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques. Experience in PowerShell scripting and automation of admin functions. Administration experience in Azure and AWS with and without scripting methods. Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments Experience in cloud migration including legacy data transfer from on-prem to AWS Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments Experience in working with Security team for improving DevSecOps process and tools Candidate must be flexible to support needs of the department. Off hours and weekend support are required. Ability to implement systems that are highly available, scalable and meet disaster recovery requirements. Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms. Added advantage SAP on cloud and Google Cloud Platform We'd Like to See: Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc. Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas. Excellent time management skills including the ability to manage multiple projects at any given time. Ability to analyze problems and propose solutions. Ability to work in a fast-paced, dynamic environment. Capri Perks: Generous Paid Time Off & Holiday Calendar Summer Fridays Internal Mobility Across Brands Cross-Brand Discount Exclusive Employee Sales Fav 5 Cards (MK Discount for friends and family) 401k Match Paid Parental Leave Thrive Wellness Program Commuter Benefits Gym Discounts The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. About Us: CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
    $65k-93k yearly est. 1d ago

  • Director of Information Technology

    Oakridge Staffing

    Information technology manager job in New York, NY

    Global retailer (based in NYC) is looking for a Director of IT. As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership. Qualifications Education: Bachelor's degree preferred Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers. Technical skills / abilities: Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls. Personal skills Excellent written and verbal communication skills. Strong problem-solving skills and working knowledge of project management tasks. Ability to work in a diverse, dynamic environment and effectively collaborate across teams. Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
    $114k-165k yearly est. 4d ago

  • Sr. IT Director, Applications & Informatics

    40HRS New York

    Information technology manager job in New York, NY

    The Senior Director of IT Applications and Informatics is a visionary and strategic leader responsible for overseeing the development, implementation, and management of the organization& application portfolio and informatics infrastructure. This role plays a pivotal part in leveraging technology to drive business innovation, optimize operations, and enhance decision-making capabilities. Responsibilities Develop and implement a comprehensive IT application strategy aligned with the organization's overall business goals. Lead the identification, selection, and implementation of new applications that address critical business needs and improve efficiency. Manage the entire application lifecycle, including development, deployment, maintenance, and support Oversee the informatics infrastructure, ensuring its effectiveness in data collection, analysis, and presentation for informed decision-making. Provide leadership and direction to the IT Applications and Informatics team, fostering a culture of collaboration, innovation, and continuous improvement. Establish and maintain strong relationships with business stakeholders to understand their needs and ensure IT solutions deliver tangible value. Develop and manage the IT Applications and Informatics budget, ensuring efficient resource allocation and cost optimization. Stay up-to-date on the latest IT trends and technologies to identify opportunities for innovation and improvement. Develop and implement strategies to ensure data security and compliance with relevant regulations. Lead and participate in IT project management activities related to application and informatics initiatives. Requirements Master's degree in Computer Science, Information Technology, Informatics, Healthcare Administration, Business Administration, or a related field (preferred). Minimum of 10-15 years of experience in a senior IT leadership role, with a proven track record of success in managing and implementing IT applications and informatics solutions. In-depth knowledge of informatics principles and practices related to data management, analytics, and reporting. Excellent leadership and communication skills, with the ability to effectively collaborate with healthcare professionals, administrators and support staff from both medical and technology departments. Strategic thinking and problem-solving abilities. Budget management and resource allocation expertise. Strong understanding of data security best practices and regulatory compliance requirements. Proven track record of EMR implementation and optimization of analytics; Management experience with a track record of leading a collaborative team promoting creative problem solving in a fast paced environment; Dedication and on-going commitment to improvement of patient care utilizing existing and future technology solutions to assist; Experience with integration of information technology concepts into clinical practice; Ability to employ system wide thinking in development and deployment of technology; Ability to lead by example, and be recognized by peers as an excellent clinician and credible leader; Computer skills that are well above average EEOC: 40HRS Staffing is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: 40HRS Staffing is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at 40HRS Staffing are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. 40HRS Staffing will not tolerate discrimination or harassment based on these characteristics.
    $112k-175k yearly est. 2d ago

  • Legal System Engineering Manager

    Stand 8 Technology Consulting

    Information technology manager job in New York, NY

    STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India We are seeking an accomplished Legal System Engineering Team Lead to oversee and scale the infrastructure supporting a suite of enterprise legal applications. This position is centered on systems engineering and integration, rather than application development, and will play a critical role in consolidating legacy and SaaS platforms into a cohesive, secure, and high-performing environment. The successful candidate will combine technical leadership, strategic thinking, and hands-on engineering expertise to ensure system reliability, integration efficiency, and alignment with organizational objectives. Key Responsibilities Manage the full lifecycle of multiple legal SaaS platforms (including Diligent, Briteflag, Anaqua, and Case IQ). Design, develop, and maintain API integrations and Single Sign-On (SSO) configurations across systems. Oversee system performance monitoring and reporting, utilizing tools such as Datadog or equivalent. Lead and mentor a distributed team of system engineers, providing guidance on best practices and technical direction. Collaborate with internal stakeholders and vendors to assess, document, and improve data architecture and interoperability. Execute strategic roadmaps and drive the successful migration and integration of legacy and SaaS systems. Manage vendor relationships and ensure adherence to operational, security, and compliance standards. Qualifications Extensive experience in systems engineering, infrastructure management, and API integration. Strong understanding of DevOps and Site Reliability Engineering (SRE) principles. Proven ability to analyze and map data architectures and system dependencies. Demonstrated success in managing complex integrations across SaaS and on-premises environments. Track record of technical team leadership, mentoring, and cross-functional collaboration. Experience with legal technology systems preferred, but not required. Exceptional analytical, communication, and problem-solving abilities. Benefits Medical coverage and Health Savings Account (HSA) through Anthem Dental/Vision/Various Ancillary coverages through Unum 401(k) retirement savings plan Paid-time-off options Company-paid Employee Assistance Program (EAP) Discount programs through ADP WorkforceNow Additional Details The base range for this contract position is $70-$80 per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ************** and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
    $70-80 hourly 5d ago

  • IT Lead

    Addition Management

    Information technology manager job in Hackensack, NJ

    IT Lead Salary: $90k - $110k + Bonus NJ based full-service Law Firm seeks an IT Lead to join their Team! RESPONSIBILITIES: Act as lead liaison between firm and third-party IT support provider Ensure office computers, printers, scanners, telephones, and other computer or telephone-related devices are productively deployed and used Assist personnel and our third party with troubleshooting and operational maintenance Perform various technical duties, which include, but are not limited to, the following: Use ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral problems Use User Experience Monitoring application daily Install and configure desktop, laptop, and telephone equipment in accordance with firm defined installation templates or guidelines Assist HR and Facilities with ergonomic equipment setup Install, troubleshoot and maintain PC peripheral equipment such as printers, scanners and mobile devices Provide on-site technical assistance, including computer setup and breakdown, office moves, troubleshooting of printer, scanner, mobile devices and other technology equipment support, as needed. This could require travel to other offices Actively participate in pilot groups and perform quality assurance of computer system builds, program deployment and updates Isolate customer problems with hardware and/or software as first-line support and escalates problem resolution to more senior specialists, as necessary Work with third party on security concerns and client security guidelines Setup and maintenance of conference room audiovisual equipment Meeting setup and support for video conferencing using web-based conferencing systems Provide on-site technical support for off-site/remote trials or conferences Troubleshoot and resolve wireless connectivity for internal and external customers Support for telephone programming and handset maintenance under direction of the manager Troubleshoot and coordinate repairs of hardware and software with vendors QUALIFICATIONS: Proficiency in the Microsoft Office suite, iManage and other firm applications 2+ years' applicable and relevant technical experience Knowledge of Windows operating systems to include but not limited to Windows 10 and Windows 11 Exceptional customer service skills
    $108k-149k yearly est. 4d ago

  • Information Technology Project Manager

    Digitide

    Information technology manager job in Morristown, NJ

    IT PROJECT MANAGER for a prominent insurance-based client Acceptable Locations: Chicago, IL; Colorado Springs, CO; Dallas, TX; Denver, CO; Fargo, ND; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; Topeka, KS (Hybrid position at any of these locations) ROLE SUMMARY The IT Project Manager is responsible for managing IT projects on a day-to-day basis using the Project Management Life Cycle process and deliverables ROLE RESPONSIBILITIES: Perform project management duties for complex IT projects, including those involving AI solutions, in accordance with PMLC and SDLC processes. These objectives include: Perform day-to-day management of all project phases to ensure deliverables are completed on time and budget. Coordinate all project activities with IT project team members and business owners/stakeholders. Track performance against objectives and develop corrective strategies when objectives are not being met. Create, manage, and update project charters, schedules, risk management plans, communication plans, project budgets, gate reviews and all other project management documentation. Work with project team members and management to secure resources and funding. Coordinate closely with project stakeholders to define project scopes and schedules. Collaborate with these stakeholders to understand business needs, processes, and data sources. Work with business analysts and architects to translate these business needs into clearly documented detailed requirements and functional specifications. Provide regular status updates and maintain relevant metrics to provide transparency on team performance. Communicate with executive leadership to provide project risk analysis, status, and requirements that may impact strategic direction. Stay abreast of AI trends and advancements, evaluating their potential impact and application within ongoing and future projects. Ensure that projects comply with audit requirements. Identify and coordinate cross-project dependencies. Perform additional projects and assignments as needed. TECHNICAL QUALIFICATIONS: 6+ years of project management experience for application and data integration projects. Detailed knowledge of project management and software development life cycle methodologies. Proven experience managing mid-sized to large IT integration projects - independently. Strong experience in Property and Casualty Insurance. Strong communication and facilitation skills with an ability to effectively manage cross-functional team discussions. Strong management skills with an ability to achieve results in a matrix management environment. Ability to translate business needs into IT deliverables. Possess the ability to successfully apply waterfall, agile, and hybrid project delivery methodologies. Multi-disciplinary information technology familiarity with proven systems deployment experience. Experience using Project and Portfolio Management tools (MS Project, Planview, SharePoint, etc.). GENERAL QUALIFICATIONS: Excellent level of knowledge within all aspects of requirements and testing processes. Detail-oriented and extremely organized. Strong business planning, organizing, prioritizing and analytical skills. Strong analytical abilities. Skilled in working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions. Excellent written and verbal (business) communications skills. Personal time management skills and ability to meet individual and team deadlines. Be able to handle multiple priorities and proactively identify risks to project timelines. Team player who works well with technical and business resources. EDUCATION REQUIREMENTS: B.A / B.S degree. Project Management Professional (PMP) is a plus, but not required. CPCU Designation or advanced degree is a plus, but not required.
    $84k-118k yearly est. 3d ago

  • Network Administrator

    Pgmtek Inc.

    Information technology manager job in New York, NY

    About the Role: We are seeking an experienced IT Network admin for an international banking institute in New York City. In this role, you will manage, monitor, and enhance the network infrastructure, ensuring the highest levels of security, performance, and reliability. The ideal candidate will have experience in the banking industry or large organizations in other sectors, with expert-level knowledge of Cisco and Juniper networks. Fluent in both English and Mandarin is mandatory. This candidate will be spearheading the development of a new server room! Key Responsibilities: Design, implement, and manage network infrastructure, including LAN, WAN, VPN, and firewall configurations. Perform network updates, patches, and configuration setups to ensure security and optimal performance. Monitor network performance and troubleshoot issues to minimize downtime. Manage and maintain network security protocols and compliance standards. Assist in the design and maintenance of data centers as needed. This is a plus, not required. Collaborate with IT security and system administrators to integrate security measures. Prepare and maintain detailed documentation of network configurations, processes, and updates. Provide technical support and guidance to other IT staff and end-users. Conduct regular audits to ensure compliance with internal policies and external regulations. Required Qualifications: 3-5 years of experience as a Network engineer or in a similar role within the banking industry or large organizations. Expert-level knowledge of Cisco and Juniper networks, products, and services. Proven hands-on experience with network updates, patches, and configuration setups. Familiarity with data center infrastructure and best practices is a plus. Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS). Proficiency with network monitoring and diagnostic tools. Certifications such as CCNA or CCNP are highly desirable. Excellent analytical, problem-solving, and communication skills. Ability to work independently and manage multiple tasks in a fast-paced environment
    $64k-83k yearly est. 5d ago

  • Technical Program Manager (TPM) | Contract W2

    Next Gen Software Solutions LLC 3.6company rating

    Information technology manager job in Berkeley Heights, NJ

    Role: Technical Program Manager (TPM) Type: Contract W2 Duration: Long term Work Schedule: 5 days a week onsite Experience: 13+ Years Experience with preference in Cards/ Financial Domain Job Description: Summary of Position: Client is seeking an experienced Program Manager to oversee multiple programs and projects, ensuring strategic alignment, efficient execution, and delivery of business outcomes. The successful candidate will lead cross functional teams, drive program strategy, represent steering committee, and foster collaboration to achieve end client and organizational objectives and goals. Candidate should be able to harvest client relationship, and span across areas like program planning, management, operations overseeing all workstreams/ diverse project teams for the overall functioning of the Program. Overall IT experience of 10+ years. Of which at-least 8+ years of experience in Banking and Financial Industry with good exposure to cards domain. Good communication English and excellent interpersonal skills to be able to manage diverse teams. Major Activities PM (70%) 1. Program Strategy and Planning: a. Develop and execute program strategies, aligning with business objectives. b. Conduct market analysis, competitor research, and stakeholder engagement. 2. Team Leadership: a. Lead and manage cross-functional teams, including program managers, project managers, and technical leads. b. Foster collaboration, provide coaching, and ensure team members' growth. 3. Program Management: a. Oversee program lifecycle, from initiation to delivery. b. Manage program scope, schedule, budget, and quality. 4. Stakeholder Management: a. Communicate program progress, risks, and issues to stakeholders. b. Build and maintain relationships with executives, customers, and partners. 5. Risk Management: a. Identify, assess, and mitigate program risks. b. Develop and implement contingency plans. 6. Process Improvement: a. Develop and implement process improvements. b. Ensure compliance with organizational policies and procedures. Operational (20%) Handle Resource Management Ensure Hiring and Onboarding/Offboarding process is streamlined Resolve conflicts Delivery and Senior Leadership (10%) Be a candid representation to Delivery organization and jointly represent escalation from clients Work in parallel with the Project Managers and ensure that the Client expectations are met Leading Steer Co Meetings and preparing material for presentations Minimum requirements to this position 12 - 16 years of overall IT experience with preference in Cards/ Financial Domain Strong Leadership skills with knowledge of project management Excellent Time Management and Financial Management Exceptional interpersonal skills Ability to plan in a rapidly changing environment and provide guidance as required Strong understanding of SDLC models and good knowledge of both Waterfall and Agile Project Management Principles Excellent verbal and written communication skills to communicate complex issues to multiple audience Communicate timelines and expectations to Technical and Business Staff Should be proficient in PM Tools such as Microsoft Project, Jira, Jira board, Confluence, MS Office etc Certification in program management (e.g., PMP, PgMP) preferred. About Next Gen Software Solutions LLC: Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations. Equal Employment Opportunity Statement: Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws
    $75k-117k yearly est. 5d ago

  • Information Technology Analyst

    Pride Health 4.3company rating

    Information technology manager job in New York, NY

    Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
    $25-28 hourly 1d ago

  • IT Project Manager

    Bayforce 4.4company rating

    Information technology manager job in Ramsey, NJ

    **NO 3rd Party vendor candidates or sponsorship** Role Title: IT Project Manager Client: Technology, software, and IT services industry Employment Type: Contract Duration: 3 month contract with extensions Preferred Location: Remote, must work EST hours. If someone is local to Ramsey, NJ - would be preferred but open to remote Role Description: We are seeking a Project Manager with SAP Basis knowledge to help stabilize operations ahead of an upcoming IT audit. This role focuses on project coordination, Jira task management, and daily oversight; not hands-on technical work. The Project Manager will work closely with the SAP Basis leadership team to ensure workflows are organized, tracked, and audit-ready. Key Responsibilities: Manage daily task tracking and maintain updated status reporting within Jira. Lead daily stand-ups and weekly updates for onshore and offshore team members. Ensure adherence to SOPs and support audit readiness activities starting in January. Collaborate closely with the Basis Manager to keep workflows aligned with project objectives. Provide day-to-day project oversight to reduce managerial load on senior team members. Identify and resolve workflow or communication gaps affecting project delivery. Communicate effectively using SAP Basis terminology to align technical and non-technical stakeholders. Requirements: 5-7+ years IT project management experience Experience with Jira task boards, updates, and progress reporting. Skilled at managing daily stand-ups and coordinating teams across time zones. Highly organized, detail-oriented, and able to drive operational stability. Plusses: Ability to understand and speak SAP Basis terminology (not a hands-on technical role) Strong project management experience supporting SAP Basis or similar infrastructure teams
    $85k-119k yearly est. 5d ago

  • Information Technology Engineer

    SISL Global

    Information technology manager job in New York, NY

    As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: iPhone Setup Company Portal Outlook MS Teams Sim Card activation Orders Inventory Management iPhone SIM Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices
    $84k-114k yearly est. 2d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Hackensack, NJ?

The average information technology manager in Hackensack, NJ earns between $88,000 and $176,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Hackensack, NJ

$125,000

What are the biggest employers of Information Technology Managers in Hackensack, NJ?

The biggest employers of Information Technology Managers in Hackensack, NJ are:
  1. Clark Associates
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