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Information technology quality assurance manager vs information technology technical services manager

The differences between information technology quality assurance managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology quality assurance manager and an information technology technical services manager. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $111,859 average annual salary of an information technology quality assurance manager.

The top three skills for an information technology quality assurance manager include computer system, QA and data integrity. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Information technology quality assurance manager vs information technology technical services manager overview

Information Technology Quality Assurance ManagerInformation Technology Technical Services Manager
Yearly salary$111,859$114,021
Hourly rate$53.78$54.82
Growth rate16%16%
Number of jobs143,580209,334
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 64%
Average age4747
Years of experience88

Information technology quality assurance manager vs information technology technical services manager salary

Information technology quality assurance managers and information technology technical services managers have different pay scales, as shown below.

Information Technology Quality Assurance ManagerInformation Technology Technical Services Manager
Average salary$111,859$114,021
Salary rangeBetween $85,000 And $147,000Between $86,000 And $150,000
Highest paying CityCupertino, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleMayo Clinic
Best paying industryHealth CareFinance

Differences between information technology quality assurance manager and information technology technical services manager education

There are a few differences between an information technology quality assurance manager and an information technology technical services manager in terms of educational background:

Information Technology Quality Assurance ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 64%
Most common majorComputer Information SystemsBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Information technology quality assurance manager vs information technology technical services manager demographics

Here are the differences between information technology quality assurance managers' and information technology technical services managers' demographics:

Information Technology Quality Assurance ManagerInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 74.7% Female, 25.3%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 13.2% White, 64.6% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between information technology quality assurance manager and information technology technical services manager duties and responsibilities

Information technology quality assurance manager example responsibilities.

  • Accomplish keying and testing of COMSEC equipment and provide support and oversight to multiple programs.
  • Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
  • Apply and push patches to ensure workstations are IAVM compliant.
  • Investigate security incidents, and respond according to DISA standards and NCDOC recommendations.
  • Participate in migration to enterprise public key infrastructure (PKI) and compliance efforts.
  • Lead and participate in all aspects of testing - functional, regression, end-to-end testing.
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Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
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Information technology quality assurance manager vs information technology technical services manager skills

Common information technology quality assurance manager skills
  • Computer System, 14%
  • QA, 12%
  • Data Integrity, 11%
  • CAPA, 6%
  • FDA, 5%
  • ACAS, 5%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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