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Infrastructure technician vs information systems technician

The differences between infrastructure technicians and information systems technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an infrastructure technician, becoming an information systems technician takes usually requires 4-6 years. Additionally, an infrastructure technician has an average salary of $96,543, which is higher than the $46,346 average annual salary of an information systems technician.

The top three skills for an infrastructure technician include troubleshoot, structured cabling and technical support. The most important skills for an information systems technician are customer service, troubleshoot, and technical support.

Infrastructure technician vs information systems technician overview

Infrastructure TechnicianInformation Systems Technician
Yearly salary$96,543$46,346
Hourly rate$46.41$22.28
Growth rate10%10%
Number of jobs80,487173,424
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 50%
Average age4244
Years of experience26

What does an infrastructure technician do?

In the information technology (IT) industry, an infrastructure technician is an IT expert responsible for the maintenance and installation of computer systems and networks. They are also responsible for addressing issues and concerns, troubleshooting problems, performing adjustments and modifications, developing test structures, eliminating bugs, and maintaining documentation. There are also instances where they participate in designing and developing network software and hardware, liaising with clients, and overseeing IT operations. Moreover, an infrastructure technician must provide technical support and guidance to staff, all while enforcing the security and quality standards of the company.

What does an information systems technician do?

An information systems technician is responsible for maintaining the efficiency of various network systems' performance. Information systems technicians provide network troubleshooting, upgrading systems for optimization, maintaining the security of databases, managing the interaction of networks, and inspecting and troubleshooting system inconsistencies. Additional duties include creating network designs based on clients' specifications, configuring software and hardware applications, and creating reports on system issues and resolutions. An information systems technician must have excellent knowledge of information systems procedures, programming languages, detecting malfunctions, and making resolutions promptly.

Infrastructure technician vs information systems technician salary

Infrastructure technicians and information systems technicians have different pay scales, as shown below.

Infrastructure TechnicianInformation Systems Technician
Average salary$96,543$46,346
Salary rangeBetween $62,000 And $148,000Between $28,000 And $74,000
Highest paying CitySan Francisco, CARahway, NJ
Highest paying stateNew JerseyNew Jersey
Best paying companyYelpSimpson Thacher & Bartlett
Best paying industry-Government

Differences between infrastructure technician and information systems technician education

There are a few differences between an infrastructure technician and an information systems technician in terms of educational background:

Infrastructure TechnicianInformation Systems Technician
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 50%
Most common majorComputer Information SystemsBusiness
Most common college-Stanford University

Infrastructure technician vs information systems technician demographics

Here are the differences between infrastructure technicians' and information systems technicians' demographics:

Infrastructure TechnicianInformation Systems Technician
Average age4244
Gender ratioMale, 91.0% Female, 9.0%Male, 73.6% Female, 26.4%
Race ratioBlack or African American, 10.2% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between infrastructure technician and information systems technician duties and responsibilities

Infrastructure technician example responsibilities.

  • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
  • Provide SQL, IIS, and ODBC configurations.
  • Administer and monitor VPN, provide support and troubleshooting.
  • Support remote users needs via Cisco VPN and Webex.
  • Perform hardware upgrades, OS patching and server resource management.
  • Well adept with Cisco VoIP and how network connects to PABX infrastructure.
  • Show more

Information systems technician example responsibilities.

  • Manage remedy ticket queue to ensure tickets are being handle properly and resolve within SLA.
  • Manage independent PC repair shop, self-motivate and self-responsible.
  • Develop Java base IAM system components to manage security and authorizations.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Install and configure local and network printers along with installing corporate standardize desktop OS and software configurations.
  • Perform POS installs, network troubleshooting/maintenance/installation, software upgrades/validation/ migration, end user help desk support, etc.
  • Show more

Infrastructure technician vs information systems technician skills

Common infrastructure technician skills
  • Troubleshoot, 12%
  • Structured Cabling, 10%
  • Technical Support, 7%
  • PC, 5%
  • Switches, 5%
  • Linux, 3%
Common information systems technician skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 7%
  • Phone Calls, 5%
  • Desk Support, 4%
  • Computer System, 3%

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