Desktop Support Specialist
Remote job
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Information Technology Support Specialist
Remote job
**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET**
Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.
Schedule
11pm - 7:30am EST
Monday to Friday
Fully remote
Location: Orlando, FL (Remote)
Experience
2 years (minimum) in a technical support role
Experience providing customer support
Experience in 24x7x365 Managed Services preferred
Experience using ITSM and Monitoring toolsets
Qualifications, Education, and Training
High school diploma required;
college degree strongly preferred
Must be a U.S. Citizen *NO VISAS*
Microsoft Teams: 2 years (Required)
Microsoft 365: 2 years (Required)
Windows: 2 years (Required)
Google IT Support Professional (Preferred)
CompTIA A+, Network+, Security+ (Preferred)
Microsoft MTA (Preferred)
ITIL v4 Foundation (Preferred)
Mac OS: 2 years (Preferred)
Skills
Highly analytical thinker and troubleshooter
Detail oriented with excellent documentation and communication skills
Self-motivated, passionate about technology, with the desire to learn new things
Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS
Foundational understanding of operating systems and servers, both physical and virtual.
Experience working with active directory to perform basic tasks, such as user creation and password resets
Responsibilities
Triage tickets per specified severity levels
Refer/ escalate customer issues to the appropriate level of support, as needed
Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
Perform account management services - User Account creates/disables/terminations/name changes, etc.
Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
Distribute scheduled reports to customers as required
Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
Assist with cross-training of other team members, as needed
Perform other tasks as assigned by management
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Department: Managed Services
Tech Support Analyst
Remote job
Inclusively is partnering with a global professional services company to hire a Tech Support Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers-accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
You Are:
The Information Technology Shared Services group is an internal Global IT organization for the company. We run the daily IT operations in our U.S. offices, including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face to face customer interaction.
The Work:
Provide service to customers at our Solutions bars resolving technology issues on our laptops
Provide weekly laptop inventory to our inventory management group
Provide customer support floor walks to engage with customers
Develop strong relationships with clients and gain the trust of key advisors
Engage in small local projects such as maintenance and repairs of technology
Continue to learn and develop your technical skills and business expertise
Continue to learn and develop your AI skills and capabilities
This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel.
Note: This role is full time in the office in NYC without the option to work remotely, as you will be working directly with the company's employees at our IT Solutions bars.
Here's What You Need
Minimum 1 years experience with Customer Technical Support
Minimum 1 years experience with Customer Experience Management.
Minimum of 1 year of experience in Service Desk or Desktop Support
Minimum of 1 working with ITIL software such as Service Now or Remedy
Familiarity with enterprise collaboration platforms such as Microsoft Teams, Google Meets, Zoom and Webex
Hands on Microsoft Windows 10, Windows 11, OSX and 0365 support experience
Strong communication skills to interface with non technical stakeholders, senior leadership and executives
High School Diploma or GED
Bonus Points If:
Comp TIAA Certifications
ITIL Foundations Certification
Customer Satisfaction experience
Quality Assurance QA experience
Hourly Salary Range $21.39 to $49.57
Information Technology Support Technician
Remote job
● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks.
● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities.
● Provide support and assistance for system or application testing carried out by the client's AV and IT Department.
● Assist in implementing ongoing preventive maintenance and updates as needed.
● Ensure convening systems are updated and tested, and provide necessary support as required
● Assist in resolving critical AV system issues and be available as needed
● Assist the AV and IT department in ensuring the physical and network security of the office's systems.
● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements.
● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights.
● Record and update all service issues, requests, and change requests in the client's ticketing system.
● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed.
● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions:
● Product updates and upgrades are subject to client policies and procedures
● System proactive maintenance and monitoring of IT equipment.
● Proactive tracking of video conferencing and convening equipment.
● Root cause analysis that may interrupt AV system and office, convincing space
● Problem Management of incidents occurring due to the monitoring agent identification
● Telephonic call answering
● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource
● Proven experience in AV/IT service desk or other tech customer support role.
● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products.
● Technical ability to diagnose and resolve basic technical issues.
● Excellent verbal and written communication skills in English
● A technical, logical thought process and customer-oriented
● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation
● CompTIA's A+ and Network+ certificates
Education:
Bachelor's degree or higher with a technology focus.
Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.
3.0 GPA or higher.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Our client requires all the employees working on this engagement to be COVID-19 vaccinated.
If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
Windows Server Senior Engineer - Remote - Banking exp - Direct Client - JOBID412
Remote job
Looking for someone who can manage and enhance Windows Server infrastructure, including Active Directory, on-premises, and cloud environments (GCP, Azure). Perform system upgrades, and security compliance, and automate tasks using PowerShell. Maintain VMware virtualization, and support CI infrastructure. Requires 5+ years in server administration, and experience with VMware, cloud platforms, and scripting. Bachelor's degree or equivalent experience required.
Job Overview:
Join a high-performing team responsible for building and maintaining our Windows server infrastructure and supporting our Active Directory environment. This infrastructure supports our client's critical applications, serving both internal partners and external customers. Participate in a high-performance culture by delivering high-availability solutions, implementing security best practices, remediating vulnerabilities, and delivering automated solutions for easier platform maintenance and deployment. As a thought leader in digital transformation and cloud migration, you will work with application teams to determine requirements, evaluate solutions, and implement those that achieve business objectives.
Job Duties and Responsibilities:
Perform daily administration of MS Windows Server (2012, 2016, 2019) on-premises and in the cloud (GCP, Azure).
Conduct enterprise-level system upgrades of Windows Server OS, Active Directory, and other applications, including evaluation and installation of patches.
Manage Active Directory, GPOs, DNS, SCCM, and other Windows core services.
Build server images to conform to standards, including hardening and security compliance like CIS, SOX, and PCI.
Manage service level agreements, documentation, and policies/procedures related to the virtualized and Windows environment.
Participate in after-hours on-call rotation and respond to business emergencies.
Remediate server vulnerabilities and communicate progress in weekly reports.
Create and manage scripts to perform system tasks with PowerShell.
Assist with the design, configuration, and maintenance of the Virtual Machine environment using Packer, Terraform, and VMware Virtualization Technology.
Work with other IT team members to ensure standards are included, applied, and maintained across all product sets and solutions.
Manage and maintain VMware virtualization environment on a hyper-converged server platform.
Own and operate the company's release engineering infrastructure, including physical and virtual hardware, automation tooling, and continuous integration (CI) resources.
Audit and secure services across development, test, and live environments.
Work directly with other teams to onboard their software projects in the CI system and help them maintain their projects.
Manage and perform backup and recovery tasks.
Independently coordinate with system vendors to resolve system issues.
Support and maintain the hardware and software infrastructure used by the Bank with a target of zero unplanned downtime.
Consistently observe security best practices in all responsibilities.
Assist with internal and external audits.
Educational/Certifications:
Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
Experience and Skills:
Windows Server Administration: 5+ years of relevant experience in MS Windows Server administration.
Enterprise-level Server Administration: Demonstrated experience managing, implementing, and maintaining an enterprise-level server environment that includes VMware.
VMware: Experience deploying and maintaining servers in a hosted virtual environment.
Cloud: Experience deploying and maintaining servers in a public-cloud hosted environment like GCP and Azure.
Active Directory: Solid knowledge of Active Directory, including GPOs, ADFS, DNS, and other core services.
PowerShell: Practical experience scripting to automate tasks and processes.
Networking: General knowledge of networking including TCP/IP, ACLs, VIPs, and VPNs.
Knowledge of: Packer, Terraform, and GitLab.
Top 3 Skills:
Excellent problem-solving and organizational skills.
Ability to balance multiple initiatives and demands simultaneously.
Ability to communicate technical information to non-technical personnel.
Desktop Support/ISM Technician
Remote job
Job Title: Desktop Support/ISM Technician
Contract duration: 12+ months Contract
(need local),
Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. ISM is the primary point of contact for corporate services (e.g., building and move management, and facilities management) move projects, as well as the escalation point for any IMAC-related activities in the region.
Technology Data Bearing Assets (DBAs) are defined as technology assets that store data persistently as an intended purpose or have residual data stored as a result of the intended purpose. ISM relies on a regional team whose role includes receiving, building, configuring, installing, moving, repairing, and decommissioning desktop assets. The ISM team is also responsible for inventory management and provides procedural support to ensure projects are executed in accordance with established operating instructions.
Key Responsibilities
Minimum 5 years of exp.
Imaging the machine, Asset Management
Hardware inventory management, ensuring stock levels are constantly monitored.
Hardware request and receipt through the internal ordering system.
Actively monitoring the ticket queue and managing requests through to completion.
Housekeeping of IT rooms.
Supporting events like annual power-down post-desk checkouts (PC/monitors/mouse + keyboard/desk phone/headset/webcam).
Supporting hardware decommissioning events.
Supporting business moves/changes - ensuring involvement in the early stages of planning.
Managing escalations through to conclusion.
Managing client expectations.
Setting up and installing temporary training rooms/office-wide events (e.g., expos).
Comms room patching.
Supporting work-from-home hardware requests.
Ensuring that policies and guidelines relating to overtime and expenses are adhered to, as well as local guidelines for cost control.
Managing workload to ensure assigned activities are completed within targets defined within SLAs/OLAs.
Demonstrating high levels of customer care behaviors at all times and adopting a consistent commitment to providing a customer-focused, quality service.
Working across lines of service to ensure a coordinated approach to providing support for customers.
Actively participating in a program of continuous service improvement, taking ownership of actions that deliver results.
Performing basic troubleshooting, system upgrades, and replacements for employees.
Deploying equipment for new hires and refreshes and collecting equipment from offboarded employees.
Evaluating user requests and requirements and recommending effective technological solutions.
Installing, configuring, and troubleshooting hardware, including desktops, laptops, and peripherals.
Working outside business hours and participating in additional weekend work as required.
Imaging/re-imaging computers, configuring IP phones, and setting up mobile phones.
Information Technology Support Specialist
Remote job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
Help Desk Technician
Remote job
We're looking for a Help Desk Technician!
This role will support the launch of a new brand within a call center environment. The ideal candidate will have foundational technical skills, strong customer-service abilities, and the empathy needed to support retail users effectively.
Details: Through March 30, 2026 (Potential extension)
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
Pay range: $19.50 - $21.00
Work Model: Hybrid
Fridays required onsite | First 3-4 weeks of training fully onsite
Remote work available once training and performance show readiness
Key Responsibilities
Provide Level 1-2 deskside and store systems technical support.
Troubleshoot Microsoft Windows issues including application installations and system configuration for desktops and laptops.
Perform basic PC hardware troubleshooting, including CPU, monitors, and peripheral connectivity.
Support hardware and software application issues for end users.
Document issues, resolutions, and escalate tickets when necessary.
Deliver high-quality customer support with empathy, patience, and professionalism.
Collaborate with internal teams to ensure timely resolution of technical problems.
Participate in onsite training and weekly onsite workdays (Fridays).
Required Skills & Qualifications
Basic technical knowledge of Microsoft Windows OS.
Ability to troubleshoot common software installation and configuration problems.
Understanding of PC hardware components and basic diagnostics.
General hardware and software troubleshooting ability.
Strong customer service and empathy skills-retail or call-center background preferred.
Reliable transportation for weekly onsite work in Mason, OH.
Ability to convert to a full-time employee after 90 days.
Benefits: Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
IT Systems Engineer - Quant Trading Organization
Remote job
We're looking for an experienced Endpoint Engineer to join a global technology team at a leading quantitative trading firm. This is a unique opportunity to take full responsibility for modern endpoint management and identity systems in a fast-paced, high-performance environment - where your expertise directly supports the technology driving global financial markets.
As part of the infrastructure team, you'll oversee endpoint devices across multiple international offices, manage identity and access systems, and strengthen endpoint security. You'll play a critical role in ensuring the reliability, compliance, and performance of an advanced global infrastructure. The ideal candidate is hands-on, solutions-focused, and thrives when working at scale with both Windows and mac OS environments.
This is a role for someone who wants to build, not just maintain - someone capable of designing and implementing enterprise endpoint systems from the ground up. If you've led small teams, deployed Intune or Jamf in production, and enjoy owning complex environments end to end, you'll fit right in.
Responsibilities
Manage and maintain all enterprise endpoint devices (Windows 11 and mac OS) using MDM platforms such as Microsoft Intune and Jamf Pro
Configure, administer, and support the Microsoft 365 Suite - including Exchange Online, SharePoint, Teams, and OneDrive for Business
Oversee Microsoft Entra ID (Azure Active Directory), including Conditional Access Policies, Dynamic Groups, and Enterprise Applications
Implement and maintain endpoint protection solutions
Ensure compliance with enterprise security standards, device policies, and data protection frameworks
Support and troubleshoot endpoint, identity, and access issues across global offices and remote environments
Collaborate with infrastructure, security, and operations teams to improve endpoint management and security posture
Contribute to the development and automation of processes using Power Automate, Logic Apps, or similar tools
Requirements
Proven experience managing Windows 11 and mac OS endpoints in enterprise environments using Intune and/or Jamf Pro
Strong knowledge of Microsoft 365 administration, including collaboration and automation tools
Deep understanding of Microsoft Entra ID (Azure AD), Conditional Access, and application management
Demonstrated experience implementing endpoint protection and security solutions
Broad technical background - experience in smaller environments with wide responsibility is ideal
Prior experience owning or building endpoint and M365 environments from scratch
Salary
Up to $150,000 base salary (flexible, depending on experience)
Discretionary annual bonus
Company perks
Location
Chicago (on-site)
Work from home opportunities
Join a global, technology-driven firm where you'll have the autonomy to design, implement, and secure modern endpoint environments - all while working alongside some of the brightest minds in finance and engineering
Senior Infrastructure Engineer (100% Remote- Nutanix/Linux/Dell)
Remote job
Senior Infrastructure Engineer (100% Remote- Nutanix, Linux, Dell, HP)
Optomi, in partnership with a client is seeking an Infrastructure Engineer to join their team. This role will help to support multiple parts of the infrastructure including Nutanix storage, Linux systems, and Dell backup tools. In addition, this candidate will have experience across Windows environments, Active Directory, virtualization, and some networking.
Responsibilities:
Troubleshoot various infrastructure and system issues
Design, build, and maintain on-premises and cloud-based infrastructure (e.g., AWS, Azure, GCP).
Manage and optimize server environments including Windows, Linux, and virtualized platforms (VMware, Hyper-V).
Use Nutanix and Dell-based tools for storage
Configure and support network infrastructure (switches, firewalls, VPNs, load balancers).
Monitor system performance and troubleshoot issues to ensure high availability and optimal performance.
Implement infrastructure-as-code and automation tools (Terraform, Ansible, CloudFormation, PowerShell).
Maintain backup, disaster recovery, and business continuity plans.
Ensure infrastructure security through patching, vulnerability management, and access control.
Collaborate with development, security, and DevOps teams to support deployment pipelines and application hosting.
Apply today if your background includes:
Experience utilizing tools such as Nutanix, HP, and Linux servers/OS
Various infrastructure experience around AD, networking, systems, cloud, and virtualization
Ability to communicate effective across various clients and business units
5+ years of experience in infrastructure engineering, system administration, or a similar role.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs).
Hands-on experience with virtualization and containerization (VMware, Docker, Kubernetes).
Level 1 IT Support Specialist
Remote job
IS ON-SITE IN SOUTHAMPTON, NY
THIS IS NOT A REMOTE JOB
Important Note on Location & Housing
Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY.
Please do not apply if you are out of state or planning to relocate.
Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting.
Thank you for your understanding.
Summary: To support, maintain and expand current IT and infrastructure capabilities.
Duties and Responsibilities:
· Physical Installation and management of network, security, and phone systems
· Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices
· Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software.
· Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning.
· Perform ERP system data and user maintenance
· Responsible for procuring equipment and software as needed and within budget
· Produce reports as needed for management from multiple data sources.
Competencies:
· Proficient with Microsoft Office Suite with a strong emphasis in MS Excel
· Excellent interpersonal and customer service skills
· Firm understanding of existing network programs and capabilities
· Strong analytical and problem-solving skills
· Excellent troubleshooting ability
· Experienced working in a Windows Operating system environment
· Basic Programming and Web Design knowledge
Requirements
· Associate degree in Computer Science or equivalent experience
· At least (2) years of experience in network maintenance or user technical support preferred
· A+, Network+, and similar certifications preferred
· Perform upgrade and maintenance tasks during designated maintenance windows
· Must be able to lift up to 50 lbs.
· Must be able to communicate effectively with coworkers, managers and vendors.
· Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures.
· Must represent the company in a positive and professional manner.
· Must be able to work with minimum supervision.
Workday Technical Lead
Remote job
Dear all,
Vertex Elite is currently seeking a qualified Workday Technical Lead to join our team.
If you or someone you know is interested, please feel free to reach out for more details or share your updated resume.
Work Authorization : USC or Any valid USA work authorization
Job Type : Contract
Location : 100% Remote
Duration : Long term
Required Workday Modules Experience
Core HCM
Talent & Performance / Optimization
Advanced Compensation
Peakon
VNDLY
PRISM
With Best Regards,
Rama Raju | Vertex Elite LLC | E-Verified Company | ********************
IT Professional - Financial Education & Wealth Strategy Consultant (Remote)
Remote job
At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security.
We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career.
Role Description -
This Is NOT an IT Job
Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants:
Freedom of time
A career with less burnout
Long-term financial stability
Full control over your income and schedule
If so, this opportunity is designed for you.
This is not an IT position. There are:
❌ No support tickets
❌ No troubleshooting
❌ No on-call schedules
❌ No technical maintenance
❌ No deployments or outages
Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future.
This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream.
Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided
What You'll Do
Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building.
Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT.
Build trust-centered relationships through transparency, communication, and ethical guidance.
Identify clients' financial needs and create tailored strategies to help them reach long-term goals.
Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training.
Build and manage your own client base while enjoying complete schedule flexibility.
Why IT Professionals Excel Here
IT workers succeed in this field because their core strengths apply naturally:
✔ NOT an IT Job - No Burnout
Say goodbye to:
Help desk queues
Escalations
Late-night outages
On-call rotations
High-stress deployments
This career supports balance, wellbeing, and long-term stability.
✔ Freedom of Time & Remote Flexibility
Work when you want.
Work where you want.
Design a career around your life-not the other way around.
✔ High Long-Term Earning Potential
No salary cap.
Residual income opportunities.
Your income reflects your effort and skill-not your hours.
✔ IT Skills Transfer Seamlessly
Analytical Problem-Solving: Break down financial concepts like you break down technical issues.
Clear Communication: Explain financial strategies the same way you explain complex systems.
Logical System Thinking: Build solid financial foundations like you build stable infrastructure.
Ethical Standards: Confidentiality and trust are second nature to IT pros.
Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies.
Career Growth Path After 3 Months
Within your first 90 days, you will have:
Earned your U.S. State-Issued Life Producer License
Completed our comprehensive training program for independent agents
Gained a strong understanding of how to educate clients on essential financial concepts
Participated in weekly 1-on-1 coaching and group training sessions
Developed confidence in guiding clients and communicating value
Earned your first promotion, recognizing your growth and early accomplishments
After 1 Year
By your first year, you will have:
Mastered the responsibilities of the position with efficiency and confidence
Built strong internal relationships with mentors and fellow professionals
Been trusted with greater responsibilities as your expertise grows
Achieved your second promotion, with a clear path toward becoming a Broker
Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer
Basic Qualifications
18 years or older
U.S. Social Security Number
Able to pass a background check
Willing to obtain a state life/health insurance license (training provided)
Professional, ethical, strong communication skills
Benefits
100% remote
Flexible scheduling
High-income potential
Leadership development and ongoing support
A positive, collaborative work culture
No prior financial background required
Location
United States (Remote)
Your Next Step
If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems.
Job Types: Full-time, Part-time
Application Question(s):
Are you willing to undergo a background check, in accordance with local law/regulations?
This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed?
You acknowledge this position is 100% remote working part-time of 10 hours per week.
You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful.
You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position.
Work Location: Remote
Traveling Network Administrator
Remote job
Top Skills - Must Haves
Security
Firewall
Paloalto
Checkpoint
Network security
Network engineering
F5
Routing
Ccna
Wan
ccse
ccsa
Top Skills' Details
**Travel Position**
**Administrator travel to 2 sites per weekend and be paid for 40 hours of work
** 58 Sites total, split between the 4 administrators.
1. 4-8 years of experience with installation of network equipment to include firewall devices
2. Preferred CCSA/CCSE Check Point certification.
3. Strong Network Security and Protocol knowledge.
Description
Key Responsibilities:
• Travel to customer locations across assigned regions to perform pre-installation tasks.
• Install and organize network cabling (Ethernet, fiber) according to site standards.
• Ensure proper power connections for Check Point firewall hardware.
• Physically rack and secure firewall devices in designated network racks or cabinets.
• Label all cables and equipment accurately following company and customer documentation standards.
• Perform basic network connectivity checks (ping, link status) to validate readiness.
• Coordinate with the Check Point firewall engineering team to confirm site readiness for configuration and cutover.
• Document all work performed, including photos, diagrams, and labeling records.
• Adhere to safety and compliance guidelines during on-site work.
Qualifications:
• CCNA certification (or equivalent networking knowledge).
• Strong understanding of TCP/IP, VLANs, and basic routing/switching concepts.
• Experience with structured cabling and rack-mounted equipment installation.
• Ability to read and interpret network diagrams and installation guides.
• Familiarity with power requirements for network hardware.
• Excellent organizational and documentation skills.
• Ability to travel extensively (up to 75%) and work flexible hours, including weekends if required.
• Valid driver's license and ability to lift up to 50 lbs.
Skills
Security, Firewall, Paloalto, Checkpoint, Network security, Network engineering, F5, Routing, Ccna, Wan, ccse, ccsa, Cisco routers, tcp/ip, dns, dhcp, routing protocols, Connectivity
Additional Skills & Qualifications
Position requires a Secret clearance and ability to travel
Security+ certifications
CCSA/CCSE Check Point certification preferred.
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $65.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 22, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Managed IT Help Desk Tier 1
Remote job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
Auto-ApplyComputer Vision Lead (R&D)
Remote job
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
We're looking for a technical trailblazer-a hacker, builder, and visionary leader who can turn bold ideas into working systems. As our Computer Vision Lead (R&D), you'll lead the charge on building next-gen AI and computer vision products from 0 to 1, managing a lean team of engineers while still getting your hands dirty on high-impact technical work.
You'll prototype quickly, validate in the field, and guide the evolution of our most ambitious products-starting with theft detection in retail environments used by thousands of stores.
What You'll Do
Lead and manage a small team of engineers to prototype and productize computer vision and AI systems
Personally build and own early-stage proofs-of-concept, rapidly iterating and validating in the real world
Define and prioritize the technical R&D roadmap in collaboration with product and business leads
Architect scalable systems that transition from lab to production (edge and/or cloud)
Vet new models, data architectures, and hardware deployments
Be a key thought partner in setting technical direction for entirely new product lines
What We're Looking For
8+ years in engineering roles with deep experience in AI, ML, and computer vision
Proven track record of building 0 → 1 products or technical breakthroughs that went to market
Strong hands-on skills with ML frameworks (e.g., PyTorch, TensorFlow), video analytics (e.g., OpenCV), and deployment tooling (e.g., ONNX, Triton, containers)
Comfortable leading and scaling small engineering teams
Hacker energy: fast, creative, scrappy, and resourceful
Experience creating data pipelines for and categorizing vast sets of video training data.
Bonus: Experience with edge computing, streaming pipelines, or hardware deployment in retail, robotics, or surveillance settings
Why This Role?
Lead and shape R&D at a company already deployed in 20,000+ stores and catching hundreds of thousands of thefts a year
Work with Fortune 500 retailers solving real-world loss prevention with cutting-edge AI
Huge ownership: lead products with the potential to become $500M+ businesses
Fast-moving, well-resourced team with real traction
Fully remote role (globally)
Up to $80 USD/hr
Ready to build real-world AI that scales? Apply now. Let's talk.
Auto-ApplyNetwork Support Technician I (Future Opening)
Remote job
This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
* Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner.
* Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required.
COMPETENCIES:
* ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
* BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
* COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
* Ability to interact with a wide variety of business, operations, and technical staff.
* COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
* Demonstrated good verbal and written communication skills.
* Ability to explain technical activities to customers.
* COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
* CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
* Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills.
* RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
* RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
* Demonstrated administrative and organizational skills.
* Ability to accurately document procedures and technical processes.
* Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment.
* General understanding of Information Technology.
* SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
* Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
* Knowledge and operating skills in mainstream operating systems.
Network Support Technician I
Additional Job Requirements:
This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems.
Essential Duties:
Tier I Support:
* First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented.
* Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
* High School diploma or equivalent.
* Minimum of six (6) months experience in a customer service or call center environment. *
Preferred:
* Associate degree in telecommunications, computer science, electronics or relevant field.
* Microsoft, ITIL, CompTIA, Cisco certifications.
* Telecommunications experience.
* Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
* This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
* Work is primarily sedentary, requiring daily routine computer usage.
* Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
* Ability to accurately communicate information and ideas to others effectively.
* Physical agility and effort sufficient to perform job duties safely and effectively.
* Ability to make valid judgments and decisions.
* Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
* Must work well in a team environment and be able to work with a diverse group of people and customers.
* Virtual workers must comply with remote work policies and agreements.
* Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Data and Infrastructure Consultant - Audit Analytics
Remote job
cBEYONData is seeking a highly skilled and experienced team member to join our team in support of configuration and build of data pipeline and integrated data sets to support Data Science activities for a Federal customer. The focus across the broader program includes ingesting and integrating data from the ERP and Non-ERP systems while ensuring that the Infrastructure is properly sized and maintained to support the user base. If you are interested in joining a high performing team with advancement opportunities, then look no further!
Responsibilities:
Design new solutions using Databricks (Python, Pyspark) to deliver capabilities meeting business functional requirements.
Design modifications to existing data model solutions as needed.
Promote code into production using Gitlab.
Define test cases and verify test results to ensure solutions are functioning as designed.
Build data models and reports using datasets from ERPs and legacy systems.
Develop and load data from existing Army ERP's by building data pipelines.
Support Audit Analytics as needed.
Requirements:
Security Clearance: Active DoD Secret security clearance are required
Education: Bachelor's degree in Computer Science or related field
Experience: 10 years of related work experience
Skills:
Strong analytical, problem-solving, and decision-making skills.
Minimum of 5 years of hands on development experience and proficiency in Python and Pyspark.
Experience with Databricks, developing data pipelines and workflow automation
Experience with Dev/Ops and CI/CD pipelines using Gitlab.
Experience ingesting data from Army ERP and Non-ERP systems.
Experience integrating data from GFEBS, LMP, GCSS-A and AESIP ERP's.
Familiarity with database design and architecture; relational and non-relational
Ability to work cross-functionally, and participate in discussions
Knowledge of cloud architecture: commercial cloud vendors (AWS/Azure)
Competence with software engineering tools and processes (estimation, issue tracking, version control, debugging, etc.)
Proven ability to work independently on assigned tasks without any supervision.
Proven experience in knowledge sharing (i.e., code reviews, solid documentation)
Driven, self-directed personality
Strong sense of mission and commitment to making a difference
cBEYONData is an EEO Employer of Veterans and Individuals with Disabilities.
Equal Employment Opportunity:
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
cBEYONData is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local law. If you require assistance or a reasonable accommodation to complete the application, please contact the cBEYONData Recruiting Team, recruiting_*******************.
Auto-ApplyEnvironmental Justice Energy Infrastructure Consultant (EJE3)
Remote job
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services |, etc. Learn More About ProSidian Consulting at **************************
Job Description
ProSidian Seeks an Environmental Equity Energy Infrastructure Consultant (EJE3) (Engagement Team | Program Manager - Exempt 874-1 Consultant)
This service supports Sector Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of an Engagement Team Cadre (Labor Category ) to fulfill FFP - Firm Fixed Price (FFP) Task Order (TO) requirements for ProSidian Consulting is seeking an experienced Energy Infrastructure Consultant to support the Federal Energy Regulatory Commission (FERC) in its mission to promote environmental justice and equity. The consultant will be responsible for reviewing and analyzing environmental assessment documents and policies from federal, state, and local agencies to determine the geographic scope of infrastructure project impacts on environmental justice communities. The successful candidate will contribute to FERC's implementation of its first Equity Action Plan, ensuring equitable processes and outcomes in the energy sector's transition to a cleaner energy future.
The Executive Order on Advancing Racial Equity and Support for Underserved Communities Through the Federal Government, issued on January 20, 2021, aims to address systemic barriers and promote equal opportunity for underserved communities and individuals in the United States. The order emphasizes the importance of advancing equity, civil rights, racial justice, and equal opportunity across all federal agencies. It directs agencies to assess their programs and policies for perpetuating systemic barriers and develop strategies to deliver resources and benefits equitably to all. The order also establishes an interagency working group to gather and analyze data to inform efforts to measure and advance equity. Additionally, it revokes previous executive orders that were seen as hindering progress in this area.
We aspire to build and enhance an exceptional and diverse team of high-achievers who always put mission and the spirit of service first. This position aligns with functional/technical service requirements and client engagements in the Client Industry Sector - : . Environmental Equity Energy Infrastructure Consultant (EJE3) Candidates shall work to support requirements for RFQ1645224 | 89603023Q0075 Environmental Equity Functional Area Services and shall work as a Environmental Equity Energy Infrastructure Consultant (EJE3).
Review and Analyze Environmental Assessment Documents: Conduct a comprehensive review and analysis of environmental assessment documents from federal, state, and local agencies related to infrastructure projects in the energy sector, including natural gas, electric transmission, and hydropower projects.
Determine Geographic Scope: Evaluate policies and practices of agencies to identify how they determine the geographic scope for assessing the impacts of infrastructure projects on environmental justice communities.
Prepare Detailed Reports: Generate detailed reports summarizing the findings from the review and analysis of environmental assessment documents and the determinations of geographic scope for environmental justice communities.
Equity Action Plan Support: Contribute to the implementation of FERC's Equity Action Plan, ensuring that environmental justice and equity considerations are integrated into FERC processes.
Collaborate with FERC Staff: Engage in collaboration and communication with FERC staff to share findings, present conclusions, and provide optional staff briefings on the analysis and reports.
Presentation of Findings: Develop presentations of findings and conclusions to communicate the results of the analysis effectively.
#TechnicalCrossCuttingJobs #Consulting #Jugaad
Qualifications
Proficiency in written communication and the ability to convey complex information in a clear and concise manner.
Attention to detail and the ability to ensure accuracy and consistency in reports.
Familiarity with environmental justice issues and policies, as well as knowledge of energy infrastructure projects, will be beneficial.
Capability to work collaboratively with other team members and to meet tight deadlines. Proficiency in written communication and the ability to convey complex information in a clear and concise manner.
Attention to detail and the ability to ensure accuracy and consistency in reports.
Familiarity with environmental justice issues and policies, as well as knowledge of energy infrastructure projects, will be beneficial.
Capability to work collaboratively with other team members and to meet tight deadlines.
Bachelor's Degree: A bachelor's degree in a relevant field, such as Environmental Science, Engineering, Energy Policy, or a related discipline.
Experience with Energy Infrastructure Projects: A minimum of 2 years of experience in working with energy infrastructure projects, specifically with a focus on natural gas, electric transmission, and/or hydro-power projects.
Knowledge of Environmental Justice: In-depth understanding of environmental justice principles and concepts, with experience applying them in project assessments.
Regulatory Familiarity: Familiarity with federal, state, and local energy regulatory processes and environmental policies.
Analytical Skills: Strong analytical and problem-solving skills to review and interpret complex environmental assessment documents and policies.
Communication Skills: Excellent written and verbal communication skills to prepare detailed reports and deliver presentations to stakeholders.
Time Management: Proven ability to manage multiple tasks and meet strict deadlines within a fast-paced consulting environment.
Team Player: Ability to work collaboratively with a diverse team and effectively communicate with FERC staff and other stakeholders.
U.S. Citizenship Required - You must be a United States Citizen
Excellent oral and written communication skills (This employer participates in the e-Verify program)
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
Additional Information
CORE COMPETENCIES
Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership -
ability to guide and lead colleagues on projects and initiatives
Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation -
persistent in pursuit of quality and optimal client and company solutions
Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization -
ability to manage projects and activity, and prioritize tasks
------------ ------------ ------------
OTHER REQUIREMENTS
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity -
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility -
exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness -
to constantly learn, share, and grow and to view the world as their classroom
------------ ------------ ------------
BENEFITS AND HIGHLIGHTS
At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:
Competitive Compensation:
Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
Group Health Insurance Health Benefits:
Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ******************
401(k) Retirement Savings Plan:
401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan.
Vacation And Paid Time Off (PTO) Benefits:
The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government.
Pre-Tax Payment Programs:
Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans:
We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance:
Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
Leverageable Experience and Thought Leadership:
By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
ProSidian Employee & Contractor Referral Bonus Program:
ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
Performance Incentives:
Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account:
Pending
------------ ------------ ------------
ADDITIONAL INFORMATION -
See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "
HONOR ABOVE ALL
" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED
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Easy ApplyInformation Delivery & Visualization Engineer
Remote job
Job Description for QlikView Developer:
Proficiency in QlikView scripting and development
Strong understanding of data modeling and ETL processes.
Experience with SQL and database architectures.
Familiarity with various data sources, including relational databases and flat files.
Excellent communication, analytical, and problem-solving skills.
Experience in agile development methodologies.
Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements
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