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Inside sales associate vs inside sales coordinator

The differences between inside sales associates and inside sales coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales associate and an inside sales coordinator. Additionally, an inside sales coordinator has an average salary of $43,352, which is higher than the $40,687 average annual salary of an inside sales associate.

The top three skills for an inside sales associate include inside sales, sales associates and strong customer service. The most important skills for an inside sales coordinator are customer service, outbound calls, and order entry.

Inside sales associate vs inside sales coordinator overview

Inside Sales AssociateInside Sales Coordinator
Yearly salary$40,687$43,352
Hourly rate$19.56$20.84
Growth rate4%4%
Number of jobs320,863167,616
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 62%
Average age4747
Years of experience44

What does an inside sales associate do?

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

What does an inside sales coordinator do?

An inside sales coordinator is primarily in charge of overseeing a company's inside sales operations, ensuring efficiency and customer satisfaction. Their responsibilities include managing schedules and objectives, organizing meetings and discussions, performing research and analysis to identify new business opportunities, implementing solutions on problem areas, and maintaining an active communication line within different teams. Furthermore, as an inside sales coordinator, it is essential to monitor the progress of sales and develop strategies to build positive relationships with clients, all while implementing the company's policies and regulations.

Inside sales associate vs inside sales coordinator salary

Inside sales associates and inside sales coordinators have different pay scales, as shown below.

Inside Sales AssociateInside Sales Coordinator
Average salary$40,687$43,352
Salary rangeBetween $30,000 And $54,000Between $29,000 And $63,000
Highest paying CitySeattle, WASanta Cruz, CA
Highest paying stateWashingtonNew Jersey
Best paying companyMSCIJacobs Engineering Group
Best paying industryHealth CareTechnology

Differences between inside sales associate and inside sales coordinator education

There are a few differences between an inside sales associate and an inside sales coordinator in terms of educational background:

Inside Sales AssociateInside Sales Coordinator
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredUniversity of Pennsylvania

Inside sales associate vs inside sales coordinator demographics

Here are the differences between inside sales associates' and inside sales coordinators' demographics:

Inside Sales AssociateInside Sales Coordinator
Average age4747
Gender ratioMale, 57.3% Female, 42.7%Male, 41.4% Female, 58.6%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside sales associate and inside sales coordinator duties and responsibilities

Inside sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Provide awareness to customers of the benefits of moving to a cloud platform for intra/customer facing web applications.
  • Develop a standardize, customize CRM system to track sales and marketing ROI that link into operational and financial ERP systems.
  • Calculate roofing amounts/square footage etc.
  • Maintain cleanliness and organization of stockroom shelves.
  • Conduct effective outbound telemarketing calls to potential and existing clients.
  • Show more

Inside sales coordinator example responsibilities.

  • Manage payroll and ensure accurate, timely and efficient distribution of salaries.
  • Arrange regional sales functions, reporting and tracking expenses, including hiring adequate staff and vendors to accomplish target ROI.
  • Service existing doors and windows.
  • Plan truck drivers daily work schedule and enter hours for payroll.
  • Maintain a clean shop and break room by sweeping floors and cleaning windows and work areas.
  • Train and assist all regional sales staff on how to use company's CRM system more efficiently and effectively.
  • Show more

Inside sales associate vs inside sales coordinator skills

Common inside sales associate skills
  • Inside Sales, 13%
  • Sales Associates, 7%
  • Strong Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Sales Floor, 5%
Common inside sales coordinator skills
  • Customer Service, 32%
  • Outbound Calls, 22%
  • Order Entry, 15%
  • Counter Sales, 5%
  • Phone Calls, 3%
  • CRM, 2%