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The differences between inside sales associates and inside sales coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside sales associate and an inside sales coordinator. Additionally, an inside sales coordinator has an average salary of $43,352, which is higher than the $40,687 average annual salary of an inside sales associate.
The top three skills for an inside sales associate include inside sales, sales associates and strong customer service. The most important skills for an inside sales coordinator are customer service, outbound calls, and order entry.
| Inside Sales Associate | Inside Sales Coordinator | |
| Yearly salary | $40,687 | $43,352 |
| Hourly rate | $19.56 | $20.84 |
| Growth rate | 4% | 4% |
| Number of jobs | 320,863 | 167,616 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 62% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.
An inside sales coordinator is primarily in charge of overseeing a company's inside sales operations, ensuring efficiency and customer satisfaction. Their responsibilities include managing schedules and objectives, organizing meetings and discussions, performing research and analysis to identify new business opportunities, implementing solutions on problem areas, and maintaining an active communication line within different teams. Furthermore, as an inside sales coordinator, it is essential to monitor the progress of sales and develop strategies to build positive relationships with clients, all while implementing the company's policies and regulations.
Inside sales associates and inside sales coordinators have different pay scales, as shown below.
| Inside Sales Associate | Inside Sales Coordinator | |
| Average salary | $40,687 | $43,352 |
| Salary range | Between $30,000 And $54,000 | Between $29,000 And $63,000 |
| Highest paying City | Seattle, WA | Santa Cruz, CA |
| Highest paying state | Washington | New Jersey |
| Best paying company | MSCI | Jacobs Engineering Group |
| Best paying industry | Health Care | Technology |
There are a few differences between an inside sales associate and an inside sales coordinator in terms of educational background:
| Inside Sales Associate | Inside Sales Coordinator | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | University of Pennsylvania |
Here are the differences between inside sales associates' and inside sales coordinators' demographics:
| Inside Sales Associate | Inside Sales Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 57.3% Female, 42.7% | Male, 41.4% Female, 58.6% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |