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The differences between inside sales associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an inside sales associate, becoming a sales associate and customer service takes usually requires 6-12 months. Additionally, an inside sales associate has an average salary of $40,687, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for an inside sales associate include inside sales, sales associates and strong customer service. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Inside Sales Associate | Sales Associate And Customer Service | |
| Yearly salary | $40,687 | $28,654 |
| Hourly rate | $19.56 | $13.78 |
| Growth rate | 4% | -4% |
| Number of jobs | 320,863 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | High School Diploma, 34% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Inside sales associates and sales associate and customer services have different pay scales, as shown below.
| Inside Sales Associate | Sales Associate And Customer Service | |
| Average salary | $40,687 | $28,654 |
| Salary range | Between $30,000 And $54,000 | Between $21,000 And $38,000 |
| Highest paying City | Seattle, WA | Bellevue, WA |
| Highest paying state | Washington | Connecticut |
| Best paying company | MSCI | GEICO |
| Best paying industry | Health Care | Manufacturing |
There are a few differences between an inside sales associate and a sales associate and customer service in terms of educational background:
| Inside Sales Associate | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 63% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between inside sales associates' and sales associate and customer services' demographics:
| Inside Sales Associate | Sales Associate And Customer Service | |
| Average age | 47 | 40 |
| Gender ratio | Male, 57.3% Female, 42.7% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |