Inside sales supervisor vs inside sales account manager

The differences between inside sales supervisors and inside sales account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales supervisor and an inside sales account manager. Additionally, an inside sales account manager has an average salary of $60,413, which is higher than the $48,954 average annual salary of an inside sales supervisor.

The top three skills for an inside sales supervisor include CRM, product knowledge and marketing campaigns. The most important skills for an inside sales account manager are customer service, account management, and CRM.

Inside sales supervisor vs inside sales account manager overview

	Inside Sales Supervisor	Inside Sales Account Manager
Yearly salary	$48,954	$60,413
Hourly rate	$23.54	$29.04
Growth rate	4%	5%
Number of jobs	105,041	157,914
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 73%
Average age	46	46
Years of experience	8	8

What does an inside sales supervisor do?

The inside sales supervisors manage a team of highly trained sales professionals by merging all in-store techniques of reaching out and engaging prospective customers via phone calls and emails only, and by acting as a liaison between the customer and the company as they sell products and services to customers remotely. Their primary role is to hire sales staff and educate them about the products and services they are selling and evaluate their performance if their goals are met. They also coordinate with the company directors to prepare and develop procedures on how to increase sales, expand marketing, and promote business.

What does an inside sales account manager do?

An inside sales account manager oversees the operations and workforce performance within an inside sales team, ensuring efficiency and profit growth. Their duties revolve around monitoring sales progress, devising new strategies to identify new business and marketing opportunities, maintaining records of all transactions, identifying inconsistencies and errors, performing corrective measures, producing sales forecasts, and supervising accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach sales targets, all while implementing the company's policies and regulations.

Inside sales supervisor vs inside sales account manager salary

Inside sales supervisors and inside sales account managers have different pay scales, as shown below.

	Inside Sales Supervisor	Inside Sales Account Manager
Average salary	$48,954	$60,413
Salary range	Between $33,000 And $71,000	Between $40,000 And $90,000
Highest paying City	New York, NY	Seattle, WA
Highest paying state	New York	Oregon
Best paying company	AEG	Apple
Best paying industry	Finance	Technology

Differences between inside sales supervisor and inside sales account manager education

There are a few differences between an inside sales supervisor and an inside sales account manager in terms of educational background:

	Inside Sales Supervisor	Inside Sales Account Manager
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 73%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Southern California

Inside sales supervisor vs inside sales account manager demographics

Here are the differences between inside sales supervisors' and inside sales account managers' demographics:

	Inside Sales Supervisor	Inside Sales Account Manager
Average age	46	46
Gender ratio	Male, 56.9% Female, 43.1%	Male, 56.6% Female, 43.4%
Race ratio	Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.2% Asian, 6.1% White, 65.8% American Indian and Alaska Native, 0.4%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	7%

Differences between inside sales supervisor and inside sales account manager duties and responsibilities

Inside sales supervisor example responsibilities.

Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
Train and develop staff use in CRM.
Log all information regarding customer interactions and issues into CRM system.
Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
Offer clients solutions via license or Saas.
Coordinate with corporate entity on business registrations require to do business with RFP completion.

Inside sales account manager example responsibilities.

Utilize SalesForce to manage customer activity.
Manage CRM sales pipeline for management forecasting and proper account and opportunity management.
Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory
Evaluate monthly budgets and territory saturation levels quarterly while managing lease renewals through needs analysis and ROI presentations
Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Construct custom dashboards and sales reports within SalesForce showing real time status.

Inside sales supervisor vs inside sales account manager skills

Common inside sales supervisor skills

CRM, 9%
Product Knowledge, 8%
Marketing Campaigns, 6%
Performance Reviews, 6%
Sales Reps, 5%
Sales Strategies, 5%

Common inside sales account manager skills

Customer Service, 16%
Account Management, 9%
CRM, 9%
PowerPoint, 5%
Salesforce, 4%
Outbound Calls, 4%

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Inside Sales Supervisor
Inside Sales Supervisor vs Inside Sales Account Manager

Updated January 8, 2025

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