Inside sales supervisor vs inside sales specialist

The differences between inside sales supervisors and inside sales specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an inside sales supervisor, becoming an inside sales specialist takes usually requires 2-4 years. Additionally, an inside sales specialist has an average salary of $50,944, which is higher than the $48,954 average annual salary of an inside sales supervisor.

The top three skills for an inside sales supervisor include CRM, product knowledge and marketing campaigns. The most important skills for an inside sales specialist are customer service, CRM, and sales process.

Inside sales supervisor vs inside sales specialist overview

	Inside Sales Supervisor	Inside Sales Specialist
Yearly salary	$48,954	$50,944
Hourly rate	$23.54	$24.49
Growth rate	4%	4%
Number of jobs	105,041	251,423
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 69%
Average age	46	47
Years of experience	8	4

What does an inside sales supervisor do?

The inside sales supervisors manage a team of highly trained sales professionals by merging all in-store techniques of reaching out and engaging prospective customers via phone calls and emails only, and by acting as a liaison between the customer and the company as they sell products and services to customers remotely. Their primary role is to hire sales staff and educate them about the products and services they are selling and evaluate their performance if their goals are met. They also coordinate with the company directors to prepare and develop procedures on how to increase sales, expand marketing, and promote business.

What does an inside sales specialist do?

An inside sales specialist is primarily responsible for securing sales by reaching out to clients to sell products and services. They may communicate with customers through calls and correspondence or personally recommend products in a retail store setting. Moreover, they are also responsible for responding to inquiries or concerns, identifying the customers' needs, devising strategies to find sales opportunities, and discussing products to customers. An inside sales specialist is often required to meet sales goals and report to managers should there be any issues or problems.

Inside sales supervisor vs inside sales specialist salary

Inside sales supervisors and inside sales specialists have different pay scales, as shown below.

	Inside Sales Supervisor	Inside Sales Specialist
Average salary	$48,954	$50,944
Salary range	Between $33,000 And $71,000	Between $34,000 And $75,000
Highest paying City	New York, NY	Seattle, WA
Highest paying state	New York	Washington
Best paying company	AEG	Keller Williams Greater Seattle
Best paying industry	Finance	Real Estate

Differences between inside sales supervisor and inside sales specialist education

There are a few differences between an inside sales supervisor and an inside sales specialist in terms of educational background:

	Inside Sales Supervisor	Inside Sales Specialist
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 69%
Most common major	Business	Business
Most common college	University of Pennsylvania	SUNY College of Technology at Alfred

Inside sales supervisor vs inside sales specialist demographics

Here are the differences between inside sales supervisors' and inside sales specialists' demographics:

	Inside Sales Supervisor	Inside Sales Specialist
Average age	46	47
Gender ratio	Male, 56.9% Female, 43.1%	Male, 52.0% Female, 48.0%
Race ratio	Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.2% Asian, 6.1% White, 65.8% American Indian and Alaska Native, 0.4%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between inside sales supervisor and inside sales specialist duties and responsibilities

Inside sales supervisor example responsibilities.

Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
Train and develop staff use in CRM.
Log all information regarding customer interactions and issues into CRM system.
Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
Offer clients solutions via license or Saas.
Coordinate with corporate entity on business registrations require to do business with RFP completion.

Inside sales specialist example responsibilities.

Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
Present presentations to potential clients through Microsoft PowerPoint.
Maintain and update assigned territory through SalesLogix CRM program.
Revise and update CRM database to ensure accurate customer information.
Operate as inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating production and transportation scheduling
Call on corporate counsel, c-level executives and law firms to sell solutions with traditional litigation support.

Inside sales supervisor vs inside sales specialist skills

Common inside sales supervisor skills

CRM, 9%
Product Knowledge, 8%
Marketing Campaigns, 6%
Performance Reviews, 6%
Sales Reps, 5%
Sales Strategies, 5%

Common inside sales specialist skills

Customer Service, 13%
CRM, 7%
Sales Process, 5%
Work Ethic, 5%
Product Knowledge, 5%
Outbound Calls, 4%

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Inside Sales Supervisor
Inside Sales Supervisor vs Inside Sales Specialist

Updated January 8, 2025

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