Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between inside sales supervisors and sales support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales supervisor and a sales support manager. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $48,954 average annual salary of an inside sales supervisor.
The top three skills for an inside sales supervisor include CRM, product knowledge and marketing campaigns. The most important skills for a sales support manager are project management, CRM, and salesforce.
| Inside Sales Supervisor | Sales Support Manager | |
| Yearly salary | $48,954 | $94,946 |
| Hourly rate | $23.54 | $45.65 |
| Growth rate | 4% | 5% |
| Number of jobs | 105,041 | 166,510 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 69% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
The inside sales supervisors manage a team of highly trained sales professionals by merging all in-store techniques of reaching out and engaging prospective customers via phone calls and emails only, and by acting as a liaison between the customer and the company as they sell products and services to customers remotely. Their primary role is to hire sales staff and educate them about the products and services they are selling and evaluate their performance if their goals are met. They also coordinate with the company directors to prepare and develop procedures on how to increase sales, expand marketing, and promote business.
A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.
Inside sales supervisors and sales support managers have different pay scales, as shown below.
| Inside Sales Supervisor | Sales Support Manager | |
| Average salary | $48,954 | $94,946 |
| Salary range | Between $33,000 And $71,000 | Between $62,000 And $144,000 |
| Highest paying City | New York, NY | Portland, OR |
| Highest paying state | New York | Oregon |
| Best paying company | AEG | Accenture |
| Best paying industry | Finance | Professional |
There are a few differences between an inside sales supervisor and a sales support manager in terms of educational background:
| Inside Sales Supervisor | Sales Support Manager | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Southern California |
Here are the differences between inside sales supervisors' and sales support managers' demographics:
| Inside Sales Supervisor | Sales Support Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 56.9% Female, 43.1% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.2% Asian, 6.1% White, 65.8% American Indian and Alaska Native, 0.4% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 7% |