Inside sales supervisor vs senior sales associate

The differences between inside sales supervisors and senior sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior sales associate has an average salary of $53,906, which is higher than the $48,954 average annual salary of an inside sales supervisor.

The top three skills for an inside sales supervisor include CRM, product knowledge and marketing campaigns. The most important skills for a senior sales associate are customer service, product knowledge, and phone calls.

Inside sales supervisor vs senior sales associate overview

	Inside Sales Supervisor	Senior Sales Associate
Yearly salary	$48,954	$53,906
Hourly rate	$23.54	$25.92
Growth rate	4%	-
Number of jobs	105,041	420,823
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 54%
Average age	46	41
Years of experience	8	-

What does an inside sales supervisor do?

The inside sales supervisors manage a team of highly trained sales professionals by merging all in-store techniques of reaching out and engaging prospective customers via phone calls and emails only, and by acting as a liaison between the customer and the company as they sell products and services to customers remotely. Their primary role is to hire sales staff and educate them about the products and services they are selling and evaluate their performance if their goals are met. They also coordinate with the company directors to prepare and develop procedures on how to increase sales, expand marketing, and promote business.

What does a senior sales associate do?

A senior sales associate is responsible for overseeing the operations in a retail establishment's sales floor. They reach out to customers and respond to inquiries, help them obtain the product they are looking for, or recommend other goods should it be necessary. As a senior sales associate, they are in charge of mentoring less experienced colleagues and shaping them into more competent workforce members. They must also implement sales policies and regulations, devise strategies to reach sales targets, find new opportunities to strengthen client base, produce reports, and maintain inventory.

Inside sales supervisor vs senior sales associate salary

Inside sales supervisors and senior sales associates have different pay scales, as shown below.

	Inside Sales Supervisor	Senior Sales Associate
Average salary	$48,954	$53,906
Salary range	Between $33,000 And $71,000	Between $22,000 And $128,000
Highest paying City	New York, NY	San Francisco, CA
Highest paying state	New York	California
Best paying company	AEG	Goldman Sachs
Best paying industry	Finance	Pharmaceutical

Differences between inside sales supervisor and senior sales associate education

There are a few differences between an inside sales supervisor and a senior sales associate in terms of educational background:

	Inside Sales Supervisor	Senior Sales Associate
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Inside sales supervisor vs senior sales associate demographics

Here are the differences between inside sales supervisors' and senior sales associates' demographics:

	Inside Sales Supervisor	Senior Sales Associate
Average age	46	41
Gender ratio	Male, 56.9% Female, 43.1%	Male, 46.3% Female, 53.7%
Race ratio	Black or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.2% Asian, 6.1% White, 65.8% American Indian and Alaska Native, 0.4%	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.4% White, 56.3% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	7%

Differences between inside sales supervisor and senior sales associate duties and responsibilities

Inside sales supervisor example responsibilities.

Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
Train and develop staff use in CRM.
Log all information regarding customer interactions and issues into CRM system.
Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
Offer clients solutions via license or Saas.
Coordinate with corporate entity on business registrations require to do business with RFP completion.

Senior sales associate example responsibilities.

Manage organizational standards, cleanliness of store and safety procedures/policies; manage and maintain store appearance, provide exceptional customer service.
Operate POS and administrative computer systems.
Receive new product and incorporate it into current inventory via POS inventory management system.
Maintain retail garden center through daily cleanliness and product up-keep and display including pruning/dead-heading product.
Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Inside sales supervisor vs senior sales associate skills

Common inside sales supervisor skills

CRM, 9%
Product Knowledge, 8%
Marketing Campaigns, 6%
Performance Reviews, 6%
Sales Reps, 5%
Sales Strategies, 5%

Common senior sales associate skills

Customer Service, 17%
Product Knowledge, 10%
Phone Calls, 9%
Customer Satisfaction, 8%
Cleanliness, 6%
PowerPoint, 6%

Inside Sales Supervisor vs. similar jobs

Inside Sales Supervisor related careers

Inside Sales Supervisor related jobs

What similar roles do

Zippia Careers
Sales Industry
Inside Sales Supervisor
Inside Sales Supervisor vs Senior Sales Associate

Updated January 8, 2025

Browse sales jobs