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Inside sales supervisor vs senior sales manager

The differences between inside sales supervisors and senior sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an inside sales supervisor and a senior sales manager. Additionally, a senior sales manager has an average salary of $140,662, which is higher than the $48,954 average annual salary of an inside sales supervisor.

The top three skills for an inside sales supervisor include CRM, product knowledge and marketing campaigns. The most important skills for a senior sales manager are customer satisfaction, sales process, and customer service.

Inside sales supervisor vs senior sales manager overview

Inside Sales SupervisorSenior Sales Manager
Yearly salary$48,954$140,662
Hourly rate$23.54$67.63
Growth rate4%5%
Number of jobs105,041115,070
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 73%
Average age4646
Years of experience88

What does an inside sales supervisor do?

The inside sales supervisors manage a team of highly trained sales professionals by merging all in-store techniques of reaching out and engaging prospective customers via phone calls and emails only, and by acting as a liaison between the customer and the company as they sell products and services to customers remotely. Their primary role is to hire sales staff and educate them about the products and services they are selling and evaluate their performance if their goals are met. They also coordinate with the company directors to prepare and develop procedures on how to increase sales, expand marketing, and promote business.

What does a senior sales manager do?

Senior sales managers take the lead in handling sales operations in the organization. They supervise the activities performed by the junior sales management team. It is their responsibility to maximize the potential of the sales team, establish sales plans, and justify these plans to superior management. They aim to expand the customer base of the company and its strong presence in the market. The skills these managers should have include leadership, organization, communication, and the ability to recruit talented sales agents.

Inside sales supervisor vs senior sales manager salary

Inside sales supervisors and senior sales managers have different pay scales, as shown below.

Inside Sales SupervisorSenior Sales Manager
Average salary$48,954$140,662
Salary rangeBetween $33,000 And $71,000Between $95,000 And $206,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateNew YorkMaine
Best paying companyAEGLeprino Foods
Best paying industryFinanceProfessional

Differences between inside sales supervisor and senior sales manager education

There are a few differences between an inside sales supervisor and a senior sales manager in terms of educational background:

Inside Sales SupervisorSenior Sales Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Inside sales supervisor vs senior sales manager demographics

Here are the differences between inside sales supervisors' and senior sales managers' demographics:

Inside Sales SupervisorSenior Sales Manager
Average age4646
Gender ratioMale, 56.9% Female, 43.1%Male, 61.4% Female, 38.6%
Race ratioBlack or African American, 6.6% Unknown, 3.9% Hispanic or Latino, 17.2% Asian, 6.1% White, 65.8% American Indian and Alaska Native, 0.4%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%7%

Differences between inside sales supervisor and senior sales manager duties and responsibilities

Inside sales supervisor example responsibilities.

  • Achieve proficiency in all aspects of international business from documentation to freight logistics to pricing negotiations.
  • Train and develop staff use in CRM.
  • Log all information regarding customer interactions and issues into CRM system.
  • Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
  • Offer clients solutions via license or Saas.
  • Coordinate with corporate entity on business registrations require to do business with RFP completion.

Senior sales manager example responsibilities.

  • Develop new business leads, signing new corporate and business group (SMERF) contracts.
  • Communicate and manage expectations by fully utilizing available reports, CRM technologies and available resources.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Full responsibility for all sales activities for a start-up electronic commerce company managing electronic data flow in the healthcare industry.
  • Develop and maintain SMERF and corporate accounts.
  • Work closely with national reservation to prevent over booking dates.
  • Show more

Inside sales supervisor vs senior sales manager skills

Common inside sales supervisor skills
  • CRM, 9%
  • Product Knowledge, 8%
  • Marketing Campaigns, 6%
  • Performance Reviews, 6%
  • Sales Reps, 5%
  • Sales Strategies, 5%
Common senior sales manager skills
  • Customer Satisfaction, 17%
  • Sales Process, 16%
  • Customer Service, 5%
  • Sales Training, 4%
  • Sales Performance, 4%
  • CRM, 4%