Manager, information technology/communications vs information technology director

Differences between manager, information technology/communications and information technology director duties and responsibilities

Manager, information technology/communications example responsibilities.

• Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
• Oversee and assist with the creation of on-line learning tools (WBT, Intranet educational/reference tools, etc .).
• Upgrade the entire organization to PC base computing, with server data conversion, from a non-Y2K compliant mini-frame environment.
• Create intranet for centralizing communication.
• Develop standard PC imaging process and implement technical solutions.
• Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.
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Information technology director example responsibilities.

• Lead the implementation of the ServiceNow ITSM solution.
• Work with customers and internal management to create and manage acceptable SLA standards and measurements.
• Manage the migration of email system for 400 plus users from Novell GroupWise to Google Gmail.
• Manage the QA department and oversee the support of all storage for the company and its outsource customers.
• Perform resource planning for a portfolio of projects via prioritizing the demand queue and successfully managing business relationships.
• Lead the prototyping of a Microsoft SharePoint implementation that customize the look & feel to support the organizational requirements.
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