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Manager, information technology/communications vs information technology technical services manager

The differences between managers, information technology/communications and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a manager, information technology/communications and an information technology technical services manager. Additionally, a manager, information technology/communications has an average salary of $122,101, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for a manager, information technology/communications include intranet, communications strategy and service delivery. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Manager, information technology/communications vs information technology technical services manager overview

Manager, Information Technology/CommunicationsInformation Technology Technical Services Manager
Yearly salary$122,101$114,021
Hourly rate$58.70$54.82
Growth rate16%16%
Number of jobs98,722209,334
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 64%
Average age4747
Years of experience88

Manager, information technology/communications vs information technology technical services manager salary

Managers, information technology/communications and information technology technical services managers have different pay scales, as shown below.

Manager, Information Technology/CommunicationsInformation Technology Technical Services Manager
Average salary$122,101$114,021
Salary rangeBetween $83,000 And $179,000Between $86,000 And $150,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Mayo Clinic
Best paying industry-Finance

Differences between manager, information technology/communications and information technology technical services manager education

There are a few differences between a manager, information technology/communications and an information technology technical services manager in terms of educational background:

Manager, Information Technology/CommunicationsInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Manager, information technology/communications vs information technology technical services manager demographics

Here are the differences between managers, information technology/communications' and information technology technical services managers' demographics:

Manager, Information Technology/CommunicationsInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 69.7% Female, 30.3%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between manager, information technology/communications and information technology technical services manager duties and responsibilities

Manager, information technology/communications example responsibilities.

  • Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
  • Oversee and assist with the creation of on-line learning tools (WBT, Intranet educational/reference tools, etc .).
  • Upgrade the entire organization to PC base computing, with server data conversion, from a non-Y2K compliant mini-frame environment.
  • Create intranet for centralizing communication.
  • Develop standard PC imaging process and implement technical solutions.
  • Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Manager, information technology/communications vs information technology technical services manager skills

Common manager, information technology/communications skills
  • Intranet, 19%
  • Communications Strategy, 15%
  • Service Delivery, 8%
  • Employee Engagement, 8%
  • SharePoint, 7%
  • CIO, 6%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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