Project Manager
Manager, program management job in Euclid, OH
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location: Euclid - 22801
Employment Status: Salary Full-Time
Function: Engineering
Pay Range: ($68,300.00 - $109,300.00)
Target Bonus: %
Req ID: 27565
Purpose
This position is responsible for the management and execution of cross-functional technical projects to ensure the project deliverables of scope, cost, and time are met. The outcome is very specific and measurable.
Job Description (Duties and Responsibilities)
Develop project plan and timelines and facilitate projects to keep projects on-track with time and deliverables
Work with engineers, process groups and project coordinators to identify and resolve issues
Develop project and visual tools required for effective project management and communication
Lead and/or facilitate project meetings
Report out projects to management
Coordinate resources to ensure that projects adhere to scope, schedule, and budget
Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
Identify resource needs, allocation and work with engineering, process groups and process coordinators to align resources
Assumes additional responsibilities as needed or directed in support of the Company's Strategy.
Basic Requirements
Bachelor of Science in a technical field. Engineering degree preferred or BS in Project Management
3+ years of experience involving projects, product development or project management
Project Management Certification a plus
Established project management and organizations skills
Ability to lead a team of direct and indirect reports toward the successful completion of projects.
Developed communication skills verbally and written with ability to articulate needs, successes and challenges
Competencies
Assigned by Job Code
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Manager Research Integrity
Manager, program management job in Akron, OH
Full-time, 40 Hours/Week
Monday to Friday, 8am - 5pm
Hybrid (Onsite 2-3 days/week)
The Manager, Office of Research Integrity oversees the daily operations of the Office of Research Integrity, ensuring alignment with institutional goals and compliance with internal and external regulations. This role collaborates closely with Research Administration, Legal Services, and Compliance to support research integrity across the organization. The manager supervises staff and functions related to Research Integrity, Institutional Review Board, Financial Conflict of Interest, Food and Drug Administration, and other regulatory and compliance matters. They lead and mentor a multidisciplinary team focused on compliance, education, and process improvement, while designing and delivering educational programs for investigators and study teams. The manager also provides consultative support on study design and regulatory navigation, streamlines IRB processes and onboarding, and oversees investigations of research misconduct. Additionally, they act as the primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Cross-functional integration across research operations is a key aspect of this role.
Responsibilities:
· Direct daily operations of the ORI, ensuring alignment with institutional goals and strategic priorities.
· Collaborate with investigators to embed scientific rigor into health services research and implementation science projects.
· Streamline IRB processes, credentialing, and onboarding for clinical scientists using data-informed approaches.
· Promote ethical and transparent use of AI in research, developing guidelines and educating teams on risks and opportunities.
· Facilitate cross-functional integration across research operations, compliance, analytics, finance, and clinical trials administration.
· Oversee intake and investigation of research misconduct.
· Act as primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities.
Other information:
Technical Expertise
· Deep understanding of federal research integrity regulations (e.g., 42 CFR Part 93).
· Familiarity with AI governance and ethical use in clinical research.
· Competency in process improvement methodologies.
· Experience in clinical trials administration, billing, and conduct.
· Knowledge of research finance, accounting, and biostatistics.
Education and Experience
1. Education: Bachelor's degree required; master's degree in a scientific, legal, or regulatory field preferred.
2. Certification: Certification in research compliance (Certified IRB Professional, Certified in Healthcare Research Compliance, Certified Research Administrator) preferred.
3. Years of relevant experience: Minimum 3 years of experience in research compliance, administration, or health services research
4. Years of supervisory experience: Minimum 2 years of supervisory experience.
Full Time
FTE: 1.000000
Manager Project Management
Manager, program management job in Warren, OH
Ajax Tocco Magnethermic (ATM), a subsidiary of ParkOhio, traces its roots back to the 1800s and has a rich history of excellence in induction heating and melting solutions. The present company was formed in 1959 when the Magnethermic Corporation acquired the assets of Ajax Electrothermic Corp. combining their expertise and capabilities.
Position Summary:
We are seeking a skilled and dedicated Manager - Project Management - to join our team at our Warren, Ohio location. The ideal candidate will have experience providing guidance to the Project Team members for successful completion of the project in their respective areas of responsibility.
Job Duties:
Act as primary customer, providing schedule update and coordinating with internal teams.
Develop and manage project plans, schedules, budgets, and documentation.
Lead rebuild projects from start to completion, ensuring progress, mitigating risks, and reporting updates.
Conduct team meetings, monitor project costs, and resolve issues with stakeholders.
Compile final project reports, such as financial reports or project manuals with recommendations on future improvements.
Support contract negotiations, participate in reviews, and conduct post-project evaluations.
Ensure confidentiality, effective communication, and adherence to safety and attendance standards.
Maintain composure and sound judgement under pressure, demonstrating strong emotional intelligence.
What you need to be successful:
Bachelors in Business, Engineering or equivalent experience
Strong Technical Background - Engineering/Electrical Preferred
5+ year's experience in Project Management (PMP a plus)
Proven leadership and customer-facing communication skills
3+ years Management, with direct reports
Valid U.S. Passport and qualify for foreign visas, as needed
Ability to travel domestically and internationally, as required
Ability to handle multiple projects while still meeting deadlines
Information Technology Delivery Manager
Manager, program management job in Wooster, OH
Northwest Partners is engaged in a strategic initiative with a well-established insurance organization and seeks an experienced IT delivery manager to oversee strategic initiatives and lead high-impact application service teams. This role is responsible for managing the delivery of enterprise IT solutions, supervising technical teams, and ensuring alignment with business objectives.
What YOU will do
• Oversee the delivery of enterprise IT solutions aligned with business strategies
• Manage application portfolios and lead critical IT initiatives
• Allocate resources to support projects, maintenance, and support activities
• Supervise and develop technical staff, including hiring, coaching, and performance management
• Define project scopes, timelines, and objectives in collaboration with business partners
• Drive the execution of portfolio and strategic initiatives
• Enhance the software delivery lifecycle by implementing improved processes and procedures
• Contribute to IT budget planning and strategic vision execution
• Maintain project schedules and manage risks, budgets, and stakeholder expectations
• Oversee third-party contractor performance and adherence to policies
What YOU will bring us
• Bachelor's degree or higher in information technology or a related discipline
• Minimum of 7 years' experience in IT with supervisory responsibilities
• Proven leadership experience in application development and project delivery
• Strong verbal and written communication skills
• Ability to manage cross-functional teams and communicate across organizational levels
• Experience with project management methodologies and enterprise systems
Declaimer: All candidates will be asked to briefly show a government-issued ID on video during the first interview. This step protects the integrity of the hiring process given the rise in applicant impersonation and employment fraud.
Benefits Include:
Comprehensive benefits available to full time employees
About Northwest Partners
Northwest Partners is an equal opportunity employer. At Northwest Partners we are dedicated to moving at the speed of innovation. We work with clients across the globe to provide exceptional knowledge, talent, and resources. As a trusted partner, we merge the client's vision with our expertise to deliver powerful results. Northwest Partners is known for building and managing elite teams in technology across diverse industries. Our mission is to empower every talent and every client to achieve more.
Project Manager
Manager, program management job in Cleveland, OH
Title: Technical Project Manager - Contact Center / Conversational Platforms
KeyBank is seeking a Technical PM to lead delivery of contact center and conversational platform initiatives, including Twilio/CPaaS, Google Dialogflow voice/chat bots, and integration with banking systems. The Technical PM will manage scope, timelines, risks, vendors, and cross-functional teams (onshore/offshore).
Key Responsibilities
Own end-to-end project planning and execution for Twilio / Dialogflow / contact center initiatives.
Work closely with DS Architect, Technical BA, and engineering teams to ensure solution design and delivery align with KeyBank's standards.
Manage project plans, RAID logs, budgets, and resource allocations.
Coordinate with business stakeholders (contact center operations, digital, compliance, security) to prioritize requirements and clarify scope.
Drive Agile ceremonies (standups, sprint planning, demos, retrospectives) and ensure high-quality, on-time delivery.
Manage third-party vendors (e.g., Twilio, GCP partners) and internal IT teams.
Report status to senior leadership and proactively escalate risks and dependencies.
Required Skills & Experience
8+ years of IT project management experience, with 3-5+ years leading contact center, CPaaS, or conversational AI projects.
Strong understanding of:
Twilio / CPaaS or similar communication platforms
Google Dialogflow, voice bot / chatbot concepts
Cloud (GCP, AWS, or Azure) fundamentals
Proven experience managing hybrid teams (onshore/offshore) in a structured methodology (Agile/Scrum or hybrid Agile).
Excellent skills in project planning tools (e.g., Jira, Azure DevOps, MS Project, Confluence).
Experience in banking/financial services or other highly regulated industries.
Strong communication, stakeholder management, and executive reporting skills.
Project Manager
Manager, program management job in Akron, OH
This is not a remote role. Candidates must be located in or willing to relocate to
Akron, OH.
We are seeking a highly motivated and organized Project Manager to oversee and coordinate all aspects of our projects. This role requires an individual who is detail-oriented, able to manage multiple tasks simultaneously, and thrives in a dynamic environment. The Project Manager will be responsible for overseeing site visits, managing project budgets, coordinating labor, purchasing materials, and handling day-to-day project activities. The ideal candidate will possess strong communication and organizational skills, as well as a proactive approach to problem-solving. You will be responsible for managing your assigned project from start to finish.
Key Responsibilities:
Schedule Management: Build and maintain project timelines, ensuring tasks are completed on schedule and deadlines are met.
Budget Management: Develop and manage project budgets, ensuring expenses remain within allocated limits and identifying cost-saving opportunities.
Material Management: Order necessary materials, trades, and equipment, ensuring that all supplies are delivered on time and within budget.
BOMs (Bill of Materials): Prepare and manage BOMs, ensuring that all materials and resources are accounted for and ordered appropriately.
Equipment Ordering: Order equipment as needed for project execution, ensuring all necessary tools and machinery are on-site.
Labor Coordination: Coordinate labor requirements (including costs), scheduling personnel, and ensure that the necessary workforce is available for project completion.
Purchase Orders & Work Orders: Prepare and manage purchase orders, work orders, and labor scopes to ensure clear communication of project requirements.
Permit Management: Pull and manage necessary permits for project activities, ensuring compliance with local regulations.
Travel Coordination: Coordinate travel arrangements for project team members and stakeholders as needed for site visits or meetings.
Site Visits: Conduct site visits to monitor project progress, ensure quality control, and resolve issues in a timely manner.
Invoice Reconciliation: Review and reconcile invoices against project budgets, ensuring accuracy and resolving discrepancies.
Progress Tracking: Track the project's progress, ensuring milestones are met, and proactively addressing any delays or issues that arise. Working closely with the site supervisors to get the daily updates.
Customer Communications: Maintain regular communication with customers, provide project updates, answer questions, and manage expectations.
Vendor Relationships: Establish and maintain strong relationships with vendors and suppliers to ensure timely delivery of materials and services.
Daily Meetings: Participate in daily meetings to discuss project updates, identify potential issues, and plan next steps.
Progress Reporting: Regularly report progress to key stakeholders, including upper management and clients, ensuring that all parties are informed.
Documentation Filing: Maintain proper filing of all project-related documentation, including permits, contracts, and change orders.
Data Collection & Reporting: Accurately collect and organize project data from management systems and other sources into clear, comprehensive reports.
Cross-functional Collaboration: Work collaboratively with internal teams to obtain information or resolve issues supporting the team's goals.
Office Equipment Support: General knowledge of office equipment, including copiers, phones, and video conference setups.
Required Skills & Qualifications:
Proven experience in project management, preferably in construction or lighting.
Strong organizational skills with an ability to multitask and prioritize effectively.
Excellent communication skills, both written and verbal, with a focus on customer relations and stakeholder management.
Strong budgeting, invoicing, and financial management skills.
Experience with Microsoft programs, Smartsheet, Monday.com, and Google tools.
Knowledge of permits, work orders, and compliance processes.
Ability to analyze data and create reports for management and stakeholders.
Adaptability and Flexibility: Ability to adjust to changing project demands, unexpected events, and evolving priorities while being responsive to client needs and managing project scope.
Ability to work independently as well as part of a team.
Valid driver's license and ability to travel to project sites as needed.
Preferred Qualifications:
PMP (Project Management Professional) certification or equivalent.
Familiarity with equipment ordering and vendor negotiation.
Experience with construction or similar industries.
· Knowledge of relevant software programs such as Revit and AutoCAD.
Knowledge of general office equipment maintenance.
USI Core Values
Wide Awake: upbeat; sense of urgency; work hard play hard
Self-Starter: wants to take the lead; goal driven; think ahead
Pride in Work: over achiever; wants to grow (advance); integrity
Problem Solver: communicate to the right people; thinks out of the box; doesn't make the same mistakes
I've Got Your Back: team; all components lead to success; flexible
About the Company
Founded in 2011 and headquartered in Akron, Ohio, USIlluminations (USI) is a woman-owned, nationally recognized leader in sustainable infrastructure solutions. Our footprint spans all 50 states, and we specialize in helping businesses lower costs, increase efficiency, and meet rapidly changing energy compliance standards.
We offer a full-service, turnkey model-managing everything from energy audits and rebate research to engineering, project execution, and long-term maintenance. Our precision, communication, and results-driven approach have made us the trusted partner for national clients.
This is a company built on accountability, pride in craftsmanship, and a reputation for delivering what others only promise.
Oracle Project Manager
Manager, program management job in Akron, OH
Project planning and execution: Create and manage project plans, schedules, and budgets, ensuring projects are delivered on time.
Risk and issue management: Identify, analyze, and mitigate project risks and issues, escalating them when necessary.
Stakeholder communication: Act as the main point of contact for project sponsors, clients, and other stakeholders, providing regular status updates and facilitating decision-making.
Technical oversight: Understand and explain the technical architecture of Oracle solutions and oversee the integration of Oracle technologies with other systems.
Process improvement: Continuously evaluate and improve project management processes to increase efficiency and effectiveness.
Quality assurance: Ensure project deliverables meet quality standards, and that project scope, budget, and timeline are managed effectively.
Required skills and qualifications
Strong technical background in Oracle products and solutions. - R12 / Cloud
Experience with project management, preferably in a technical environment.
Proficiency in project management methodologies, particularly Agile.
Excellent communication, leadership, and interpersonal skills.
Proven ability to manage multiple projects simultaneously.
Ability to manage complex, non-routine tasks and apply advanced technical and business skills.
Experience working with cross-functional teams and stakeholders.
Project Manager
Manager, program management job in Cleveland, OH
Multi-Family Construction/Development Group currently seeking a Project Manager. This position will report to the Vice President of Construction.
Responsibilities include, but are not limited to:
Partner with the Construction Executive in interacting with subcontractors
Partner with the Construction Executive in the drafting of client proposals
Partner with the Construction Executive on contract administration and management
Work with preconstruction, estimating and scheduling on project estimate and schedule
Provide direction to the project team to complete the projects safe and on time
Perform on-site Project Manager duties on small scope projects
Qualifications include:
BS in a Construction related field preferred.
Multi-Family Construction required.
Podium, Wrap, Construction preferred.
Strong working knowledge of Excel and Word
Strong prioritization and organizational skills; detail-oriented
Excellent verbal and written communication skills
Project Manager
Manager, program management job in Cleveland, OH
Project Manager (Assistant PM Looking to Progress)
Cleveland, Ohio (Relocation Package)
$90,000 - $110,000 + Training + Progression Opportunities + Bonus + Fantastic Benefits Package (Medical, Dental, Vision)
Excellent opportunity for an Assistant Project Manager or Project Engineer looking to take a step up in responsibility and progress into a Project Manager role as part of an industry leading, fast growing commercial contractor.
Are you an Assistant Project Manager or Project Engineer looking to take a step up in responsibility? Are you looking to lead amazing projects while progressing your career?
This dynamic company have seen tremendous growth over the last few years and have confirmed projects which will ensure further development. This company value support and development and want to ensure their employees receive the highest standard of work life balance while facilitating career goals. Due to winning a number of high value, lucrative contracts they are looking to recruit a motivated Project Manager to join their loyal team.
In this role you'll be based Cleveland, OH, and will be focusing the full management of projects within the commercial sector. You will be managing multiple projects in the northeast Ohio region, managing subcontractors, scheduling, assisting with pre-construction.
On offer is an incredible opportunity to take a step up and a progress your career on incredible projects. This will therefore suit a Assistant Project Manager or Project Engineer with commercial experience looking for development.
The Role:
Project Manager.
Cleveland, Ohio
Commercial construction.
Loads of growth and progression.
The Person:
Assistant Project Manager or Project Engineer.
Commercial Construction Experience.
Able to live and work in Cleveland Ohio.
Desire for progression as part of a growing company.
Project Manager
Manager, program management job in Cleveland, OH
Job Title: Project Manager
Who We Are
Einheit Electric Construction Co. is a full-service electrical contractor who has been serving the greater Cleveland area since 1910. We perform all types of electrical work including commercial, industrial, voice/data technology systems, and building automation. We pride ourselves on customer service, quality, craftsmanship, and professionalism. We offer an exciting work environment, career paths, competitive salary with additional incentives, and a growing list of benefits.
The Project Manager is responsible for the overall direction, completion, and financial outcome for several small to medium projects or on one very large project. The Project Manager leads and manages a team of assistant project managers and project engineers to deliver exceptional results for our clients. The position proactively develops new business opportunities and relationships with current and potential customers.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Establish project objectives, policies, procedures and performance standards within boundaries of corporate policies. Put these in clear concise work statement for the field
Effectively supervise a staff in the day-to-day administration of a job
Train and effectively supervise Project Engineers in the company philosophy and systems
Negotiate and supervise the preparation of all change orders on the project
Maintain all logs required to track the progress of the project
Train and effectively supervise a Project Assistant in the maintenance of project required tracking devices
Maintain liaison with prime client and A/E to facilitate construction activities
Monitor construction activities in conjunction with the onsite Foreman and Superintendent to ensure project is being built on schedule, and within budgets
Investigate any potentially serious situations and implement corrective measures within company guidelines, and under supervision
Represent company/project in meetings with client, subcontractors, etc.
Prepare monthly costing reports
Manage financial aspects of contracts (progress billing, rental equipment, income/expenses) to protect the company's interest and simultaneously maintain good relationship with the client
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit.
EDUCATION AND EXPERIENCE:
Bachelor's degree in construction management, Civil Engineering, Structural Engineering or other related discipline preferred.
PE license a plus
Minimum 10 years' experience in project management, preferably in electrical construction. Knowledge of construction technology, scheduling, equipment and methods required.
Can be a combination of education, training and relevant experience
KNOWLEDGE, SKILLS & ABILITIES :
Proven experience mentoring and managing others.
Business development/heavy client interaction a plus.
Ability to understand and follow standard operating policies and procedures
Ability to perform duties in a professional manner and appearance
Extensive knowledge of safety protocols and procedures
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle and Accubid preferred
Ability to prioritize and manage multiple tasks, changing priorities as necessary
Ability to work under time pressure and adapt to changing requirements with a positive attitude
Effective oral and written communication skills as required for the position
Ability to be self-motivated, proactive and an effective team player
Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
QUALIFICATIONS:
· 5-10 years' experience in project management and estimating in electrical construction. Knowledge of construction technology, estimating techniques, cost control, scheduling, equipment, and methods required.
· Experience with commercial and industrial projects.
· History working on design build and design assist projects.
· Business development, heavy client interaction a plus.
· Extensive knowledge of safety protocols and procedures.
· Strong mathematical skills.
· Ability to work in a fast-paced environment.
· Ability to prioritize and manage multiple projects, changing priorities as necessary.
· Candidate must be organized with high attention to detail.
· Strong Excel and MS Office skills required.
· Must display time management skills.
· Effective oral and written communication skills.
· Ability to be self-motivated, proactive, and an effective team player.
· Ability to interact with personnel at all levels of the organization.
Job Type: Full-time - In Person
What we are offering
· Opportunity to work for an industry-leading, innovative electrical contractor
· Team environment with people with a variety of past experiences and knowledge
· Potential to work on large scale projects for high profile customers
· This position is an integral part of our success and provides opportunities for career advancement.
· 100% PAID medical, dental, and vision insurance.
· Relocation assistance is available.
· Paid time off, including vacation, sick days, and holidays.
· Vehicle allowance or company vehicle and gas card.
· 401(k) Retirement Plan
· Profit Sharing
· Competitive compensation, annual pay increases, and bonuses.
Project Manager
Manager, program management job in Cleveland, OH
Who is IC?
Independence Construction is one of the largest CM businesses headquartered in Northeast Ohio. As part of the DiGeronimo Companies, we offer our clients self-perform services through our affiliated companies, as well as bring an owner's approach to projects through the company's work as a developer. We bring our experience and reputation for honesty, integrity, and outstanding performance to the world of design and management in order to ensure the best results for our partners, subcontractors, and community.
What do we believe in?
PEOPLE:
Provide a safe, family-oriented environment. Commitment to integrity. Protect our most valuable assets.
PERFORMANCE:
Always deliver the highest quality. Find solutions. Provide value to our partners.
COMMUNITY:
Positively impact the communities we serve. Give back. Leave the world a better place than we found it.
As a Project Manager you're responsible for all aspects of multiple construction projects for the duration of projects assigned; lead the project teams with the project executive(s) and represent Independence Construction to the client; work with IC executives on business development to secure future work.
Develop Site Specific Safety Plans with Project Team, with assistance from company Safety personnel. Ensure safety is discussed at project morning huddles
Work with estimating department on project bids and pre-construction phase for assigned projects. Assist in preparing Bid Packaging strategies and bidding Scopes of Work
Prepare and review project schedules from pre-construction phase through close-out
Working with estimating department, Initiate and award subcontracts to vendors and subcontractors during pre-construction phase; issue change orders as necessary.
Develop and revise project budgets, as necessary
On a monthly basis, prepare, monitor, and present Job Cost reports (i.e., budgets, GC expenditures, budget revisions, change orders and gross profit projections) for all projects assigned to Management and Company Controller
Act as liaison with Owner/Architect for projects assigned
Develop and Monitor Key Performance Indicators (KPIs) utilized on projects
Administer and monitor compliance with construction contracts with Owners, subcontractors, and vendors; provide timely written notices in accordance with project manual and contract requirements
Construction documentation management, including but not limited to applying for building permits, surveys, testing and inspections, in conjunction with projects' superintendents
Coordinate and expedite materials and services for the job sites, in conjunction with superintendents
Manage labor relations and work with appropriate internal personnel to resolve labor issues
Analyze actual costs to estimates and document variances
Prepare and update cash flow projections and if required using a cost-loaded schedule
Oversee, manage and/or complete change management processes
Review and coordinate structural, architectural and MEP drawings throughout project
Oversee the MEP Coordination process and 3D or BIM utilization to assure project coordination is accurately being implemented
Manage the Job Close out Process including Contracts with Owner, subcontractors and vendors, and obtain all necessary warrantees and releases
With company and project executives, perform business development functions to obtain future work
Do you have what it takes?
Bachelor's degree in construction management or engineering; 5-7 years' experience in progressively responsible roles in construction management or equivalent combination of education and experience
Ability to deal with situations involving sensitive and confidential company issues
Strong written and oral communication skills; ability to communicate with all levels, both internally and externally
Knowledge of budgeting and expense control
Well-developed analytical and problem-solving abilities
Able to write reports, business correspondence
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Knowledge of all different construction delivery systems
Strong attention to detail
Project Manager
Manager, program management job in Middleburg Heights, OH
Stevens Engineers & Constructors has an excellent opportunity for an experienced and highly motivated Industrial Construction Project Manager to join our Cleveland Operations Team. The ideal candidate will have project management experience in industrial construction markets. The Project Manager position is responsible for providing oversight for all phases of industrial construction projects, including coordinating employees, subcontractors, materials, equipment, while ensuring that specifications are being followed, and work is performed within quality standards as well as on schedule and within budget.
The ideal candidate will also have a client-focused approach and will work well independently and as part of the project team.
Stevens offers a competitive salary commensurate with experience, along with an excellent benefit package. This is a perfect career opportunity to join an experienced group of professionals that are committed to providing our customers with quality results.
Essential Duties and Responsibilities
Provide leadership and to establish and maintain effective and harmonious working relationships with all those involved in the project.
Organize and execute the project safety compliance program within the guidelines of company policies. Initiate project safety meetings for on-site supervisors and labor force.
Interface with the client as his primary contact, by receiving and communicating initial project setup information and periodic project status, writing significant project related correspondence, and representing the Company in meetings.
Develop and maintain a thorough understanding of the provisions and requirements of all contract documents, including plans, specifications, owner's contract, subcontracts, and purchase orders.
Develop and/or analyze the preliminary project documentation, such as project code of accounts, subcontracts and purchase orders.
Organize and plan the execution of the physical work.
Develop the project schedule and direct its long-term planning and execution.
Communicate/coordinate schedule and plan with subcontractors and vendors.
Recognize on-site activities which may impede project progress or jeopardize compliance to project/contract requirements.Prepare and submit related informational documents to the client or other responsible parties and implement corrective measures.
Maintain strict control of the project budget for each work activity. Report monthly on the progress and current profitability of the project.
Write subcontracts and purchase orders for field generated purchases and contracts. Review and approve related subcontractor and vendor invoices and change requests.
Prepare, quote and negotiate contract changes with the General Manager's guidance.
Maintain open communication with all other support and business units involved with the project.
Maintain open line of communication with the local union officials.
Promote goodwill with clients, architects, engineers etc., to facilitate construction activities and future repeat business.
Supervise the project activities of the on-site project engineer, field superintendents, office manager and clerk.
Participate in bidding, pre-construction services, budgeting and Continuous Improvement Programs.
Required Skills and Certifications
A bachelor's degree with major coursework in Construction Management Construction Science, Building Science, Engineering, or a related field is preferred.
Requires current registration as a Professional Engineer (P.E.) in the State of Ohio.
Five (5) years of project management experience in the construction industry.
Able to multitask, prioritize, and manage time efficiently.
Able to manage a team of employees and multiple projects.
Experienced at compiling and following strict budgets.
Excellent verbal and written communication skills.
Accurate and precise attention to detail.
Goal-oriented and organized leadership.
Able to analyze problems and strategize for better solutions.
In-depth understanding of the construction industry.
Organized and able to create multiple timelines, budgets, and schedules.
Knowledge of local, state, and federal building code regulations.
Able to build solid relationships with team members, vendors, and customers.
Computer Skills: Proficient with Microsoft Office; Microsoft Project and experience with construction / project management software.
Equal Opportunity Employer
Stevens Engineers & Constructors, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, genetic information, marital status, disability, veteran status, or other legally protected characteristic or category.
We are proud to have a Drug Free Workplace that places Safety First!
Director of Enterprise Technology Program Management
Manager, program management job in Independence, OH
The Director of Enterprise Technology Program Management role will lead and oversee the Northwest Bank's technology transformation initiatives, with the CRM implementation as a key program under its purview. This role will be responsible for driving the successful execution of enterprise-wide technology programs, ensuring alignment with business objectives, regulatory requirements, and customer-centric innovation.
The ideal candidate is a seasoned program leader with a proven track record in enterprise technology transformation, large-scale program management, and stakeholder engagement in financial services.
Essential Functions
* Develop and execute the bank's technology program management strategy, ensuring alignment with business goals and digital transformation initiatives.
* Oversee a portfolio of enterprise technology programs, including but not limited to CRM implementation, data modernization, cloud migration, and core banking enhancements.
* Provide strategic leadership for the bank's CRM transformation initiative, ensuring seamless integration with existing banking systems and alignment with customer engagement strategies
* Establish governance frameworks, methodologies, and best practices for enterprise-wide technology project execution.
* Work closely with executive leadership, business unit heads, and technology teams to align enterprise technology programs with strategic objectives
* Drive cross-functional collaboration to break down silos and foster a culture of digital innovation and transformation.
* Lead change management efforts, ensuring smooth adoption of new technologies across the organization.
* Act as a key liaison between business stakeholders, IT teams, and third-party vendors, ensuring CRM capabilities enhance operational efficiency and customer experience.
Additional Essential Functions
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
Safety and Health for those without supervisory duties
* Abide by the rules of the safety and loss prevention program
* Perform work tasks in a safe manner
* Report any and all injuries to supervisor
* Know what to do in case of an emergency
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's Degree Technology, Business, or a related field
Master's Degree Technology, Business, or a related field
Work Experience
6 - 8 years enterprise technology program management, IT strategy, or digital transformation in the financial services sector.
6 - 8 years Proven experience managing large-scale technology implementations, including CRM, cloud, data platforms, and core banking systems.
General Employee Knowledge, Skills, and Abilities
* Ability to establish effective working relationships among team members and participate in solving problems and making decisions
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Auto-ApplyProject Manager--Data Governance/Master Data Management--NYC or CLE
Manager, program management job in Walton Hills, OH
Consulting role based in New York City or Cleveland--This is a Six-month assignment, must be willing to be hybrid-in the office Seeking a high-level Project Manager with hands-on Data Governance and MDM/Master Data Management Experience. You will collaborate closely with the Program Manager. The PM will need the ability to work with MDM systems to publish remediated data to the BI systems and various workflows. The Project Management & Reporting aspects will include maintaining logs, building/managing project plans, managing risks, and holding teams accountable. You will interface with Vendor Management and coordinate with the internal cross-sector team. Test Cycle Management. Business Analysis / Documentation Support, as needed
Detailed job description available
Additional Information
All your information will be kept confidential according to EEO guidelines.
Workforce Programs Project Manager 2
Manager, program management job in Akron, OH
Workforce Programs Project Manager 2 (250008ZS) Organization: Job & Family ServicesAgency Contact Name and Information: ************************* Unposting Date: Dec 21, 2025, 4:59:00 AMWork Location: James A Rhodes Office Tower 37 30 East Broad Street 37th Floor Columbus 43215Primary Location: United States of America-OHIOOther Locations: United States of America-OHIO-Montgomery County-Dayton, United States of America-OHIO-Franklin County-Columbus, United States of America-OHIO-Summit County-Akron Compensation: $47.50Schedule: Full-time Work Hours: 8:00 AM - 5:00 PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Project ManagementTechnical Skills: Budgeting, Grant Writing, ManagementProfessional Skills: Collaboration, Consultation, Critical Thinking, Organizing and Planning Agency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented, diverse, and dedicated employees.We get better at what we do every day.Job DescriptionOffice of Workforce DevelopmentThe Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local OhioMeansJobs centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through OhioMeansJobs.com, an online job matching system that brings both employers and job seekers to one easy-to-use website. Learn more about the office by visiting the ODJFS OWD webpage.NOTICE: This position will be headquartered in an ODJFS facility at one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address. Rhodes State Office Tower - 30 E. Broad Street, Columbus OH 43215ODJFS Akron Facility - 172 S. Broadway St., Akron, OH 44308ODJFS Dayton Facility - 6680 Poe Ave, Dayton, OH 45414What You'll Do:Responsible for managing all aspects of one or more workforce development projects Managing performance, service quality, partner relationships, budget and expenditures, communications, and all other aspects of the project Preparing grant proposals including detailed plans and budgets Forming and maintaining strong partner relationships Monitoring grant, including tracking invoices and deliverables performed in accordance with the grant contract and invoice serving as agency point-of-contact for communications and inquiries related to the project Overseeing day to day operations and service quality (reviewing data and invoices, visiting service locations, meeting with partners, submitting reports, responding to audit findings) Ensuring the project complies with federal and state regulations and the terms of the grant Collaborating with other entities, including but not limited to, other state agencies, Governor's Office, Office of Workforce Transformation, and/or federal agencies Leading or participating on workforce committees, including those with outside ODJFS entities Necessary Skills:Knowledge of federal workforce programs and ODJFS administrative processes Experience with managing budgets, tracking expenditures, and predicting financial outcomes Ability to collaborate and form trusting relationships across departments and organizations Strong reading, writing, and verbal communication skills Solid trouble-shooting and creative problem-solving skills Ability to handle competing priorities in a fast-paced environment Challenges:Projects and responsibilities vary based on need and can have tasks due at the same time Projects within a program area may have challenges with change management and not being in the direct line of leadership Schedule: The schedule for this position is Monday - Friday 8:00 a.m. and 5:00 p.m. Flex schedule may be available.Travel: Occasional travel may include overnight stays both in and out of the state.PN: 20033571Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsThe ideal candidate, at minimum, must have the following: OPTION 1:Successful completion of 2 yrs. post-secondary education majoring in business administration, public administration, computer science/information technology, social science, or health, with major being commensurate with project to be assigned; AND:12 mos. exp. in budgeting & calculating cost projections of program/projects.AND:12 mos. exp. in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full scale implementation). Option 2:4 yrs. exp. in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full scale implementation), with experience to be commensurate with project/program &/or position description on file (e.g., specific human service program area, management information sciences, fiscal) AND:12 mos. exp. in budgeting & calculating cost projections of program/projects.Option 3: 12 mos. exp. as Project Manager 1, 63381 or IT Project Manager 1Option 4:Equivalent of Minimum Class Qualifications for Employment noted above.Tips For Your ApplicationWhen completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Pay InformationThis position is in the State of Ohio's E1 Pay Schedule, Pay Range 16. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range 16 (step 1, currently $47.50 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.Pay Range 16Step 1Step 2Step 3Step 4Step 5Step 6 Step 7 Step 8 Hourly$47.50$50.15$52.90$55.88$58.94$62.31$64.87$67.90Annual$98,800$104,312$110,032$116,230$122,595$129,605 $134,930 $141,232Months of EmploymentAt Hire6 months18 months30 months42 months54 Months 66 Months 78 Months Supplemental InformationADA NoticeIf you require an accommodation based on a disability for any step of the selection process, please contact ada_******************* Background check information The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyPrincipal - Program & Project Management
Manager, program management job in Cleveland, OH
< * Experienced in successfully leading diverse programs & project< * Provide subject matter expertise and project management services to Customers PMO Operations ··Â      Establish a standardized set of portfolio and project management processes and tools  (MPP, Planview etc)
* Provide consolidated portfolio level management reporting for periodic review to Customer<
* Monitor & reporting project performance<
* Risk Management (familiar with RAID/C-RAID log process)<
··Â      Relationship & Stakeholder Management
··Â      Optimize the project portfolio to achieve maximum business value/realizationÂ
* Monitor and report KPIs in close collaboration with Customers business<
* Host & lead Leadership connect reporting Program/Project metrics <
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Good to have<
* PMP Certification or Program Management experience<
* Agile/ Scrum Certified<
* Hands on experience in MS tools such as Power Apps, Power Automate worflow, SharePoint.
Cleveland - Ohio - USA12 - 25 Years10R19-Nov-2025NACTIVE1420217Mandatory Skills : Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Project Planning,Risk/Crisis Management,Project Governance,Account Management & Mining
Project / Program Manager
Manager, program management job in Aurora, OH
LOCATED IN AURORA, OHIO***
About Us
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description:
At LayerZero, we believe the Project Manager is vital in steering projects to success in the fast-paced business
world. As leaders and coordinators, they are instrumental in translating complex strategies into actionable
steps and guiding their teams through the challenges of execution.
The person we seek is a professional tasked with planning, executing, and concluding projects. You would be
responsible for managing the needs of our large customer accounts, having the ability to manage multiple
projects with one or more multiple accounts, and keeping track of all deliverables due to the customer.
You will be responsible for planning, executing, and successfully completing projects within the allotted
timeline. The Project Manager will play a crucial role in making sure a variety of deliverables are sent to
customers on time.
This role demands strong leadership qualities, excellent communication skills, and the ability to manage
complex projects across various departments and with multiple contacts within the account.
Communication is a key aspect in this role, as you must keep all stakeholders informed and engaged,
resolving issues and ensuring that the team remains motivated. Also, you would be responsible for maintaining
project documentation and managing any issues that arise. By managing these tasks, you will strive to
optimize the outcome and maximize the value delivered through the project for our clients.
Requirements
Primary Duties:
Participate on Owner Furnished Contractor Installed (OFCI) cadence calls. Take customer feedback
and timelines back to the organization to create actionable items.
Update vendor-managed tools for assigned accounts (Smartsheet, Google Docs, CxAlloy, etc.….)
Track order fulfillment from order entry to product shipment.
Manage the understanding of customer designs, drawings, product requirements, and service needs
Work with both sales and production to schedule new jobs in the master schedule
Manage document flow between the company and the customer
Maintain records in the company's customer database.
Coordinate with various functions within the company, including operations, purchasing, and quality
managers to ensure customer requirements are handled appropriately, including but not limited to
delivery/service, and quality complaints
Maintain and distribute monthly capital expenditure forecasts to customers
Attend regular production meetings and engineering meetings to understand the big picture of the order
fulfillment and open issues needing resolution
Support customer visits
Travel approximately 10%
Experience & Skills:
2+ years of project or program management experience
Prior experience working in a production/manufacturing environment is a plus
Self-motivated, thrive in a fast-moving environment, and can manage time to effectively meet deadlines
Proven communication skills with supervisors, employees, and especially customers, and can
effectively manage a variety of situations on a day-to-day basis
Intermediate to advanced Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Ability to multitask and possess excellent leadership and problem-solving skills
Education:
Bachelor's degree, preferably in an engineering discipline
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You Will Love Working With Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Salary Description $110,000 to $140,000 per year
Associate Project Manager
Manager, program management job in North Canton, OH
Shift is Mon-Fri 8am-5pm EST
As an Associate Project Manager, with Diebold Nixdorf, you will be responsible for the delivery of Managed Services to Managed Services Customers across all time zones. You will be responsible for the customer satisfaction during the implementation phase and for a seamless transition of the customer from the Project Management to the Managed Services Operation Center and Service Delivery team.
Some essential functions of this position include:
Facilitate the success of Managed Services implementations by working closely with all levels of associates and teams, and is the focal point for project problem resolution and escalation
Responsible for creating and maintaining project plans, communicating with customers, customer's vendors as needed, sales team and the team assigned to the project, reporting project status, tracking product orders, escalating management issues, participating and conducting in customer meetings/conference calls
Support the Managed Services Program Manager to create and maintain up-to-date processes and procedures, ensuring that they meet the best business practices
Communicate with Managed Services Program Manager on the status and critical success factors of assigned projects
Creating, maintaining, and distributing project plans and task lists and tracking the delivery of tasks assigned to project team members
Interfacing on a regular basis with customers, project teams, and sales team
Deal with adversity and communicate challenging situations in a positive and productive manner, both with peers and internal organizations
Manage varying degrees of priorities and demands both internal and customer driven
Promote an environment that encourages and enables operational best practices
Lead the Customer to turn over the call and ensure a seamless transition to the Managed Services Operation Center team
Lead, document and distribute results of the lessons learned sessions after the completion of each project
Qualifications
An Associate's or Bachelor's Degree
2 years of experience in Project Management
PMI Certified Project Management Professional (PMP) a plus
Knowledge & ability to apply best practices principles in project management environment
Highly self-motivated individual with excellent leadership, mentoring, customer relationship, facilitation, and interpersonal skills
Ability to deliver complex projects and deal with difficult situations
Ability to work in a priority changing environment
Experience in high volume transaction processing environments helpful
Good oral and written communicator with strong presentation skills
Must be detail oriented and organized
Team player
Good knowledge of Microsoft Project, Word, Excel, PowerPoint Visio, Adobe Acrobat
Diebold Nixdorf, Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status.
Cross Recruiting Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Manager Research Integrity
Manager, program management job in Medina, OH
Full-time, 40 Hours/Week
Monday to Friday, 8am - 5pm
Hybrid (Onsite 2-3 days/week)
The Manager, Office of Research Integrity oversees the daily operations of the Office of Research Integrity, ensuring alignment with institutional goals and compliance with internal and external regulations. This role collaborates closely with Research Administration, Legal Services, and Compliance to support research integrity across the organization. The manager supervises staff and functions related to Research Integrity, Institutional Review Board, Financial Conflict of Interest, Food and Drug Administration, and other regulatory and compliance matters. They lead and mentor a multidisciplinary team focused on compliance, education, and process improvement, while designing and delivering educational programs for investigators and study teams. The manager also provides consultative support on study design and regulatory navigation, streamlines IRB processes and onboarding, and oversees investigations of research misconduct. Additionally, they act as the primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities. Cross-functional integration across research operations is a key aspect of this role.
Responsibilities:
· Direct daily operations of the ORI, ensuring alignment with institutional goals and strategic priorities.
· Collaborate with investigators to embed scientific rigor into health services research and implementation science projects.
· Streamline IRB processes, credentialing, and onboarding for clinical scientists using data-informed approaches.
· Promote ethical and transparent use of AI in research, developing guidelines and educating teams on risks and opportunities.
· Facilitate cross-functional integration across research operations, compliance, analytics, finance, and clinical trials administration.
· Oversee intake and investigation of research misconduct.
· Act as primary liaison with federal oversight agencies and report to senior leadership on integrity metrics and improvement opportunities.
Other information:
Technical Expertise
· Deep understanding of federal research integrity regulations (e.g., 42 CFR Part 93).
· Familiarity with AI governance and ethical use in clinical research.
· Competency in process improvement methodologies.
· Experience in clinical trials administration, billing, and conduct.
· Knowledge of research finance, accounting, and biostatistics.
Education and Experience
1. Education: Bachelor's degree required; master's degree in a scientific, legal, or regulatory field preferred.
2. Certification: Certification in research compliance (Certified IRB Professional, Certified in Healthcare Research Compliance, Certified Research Administrator) preferred.
3. Years of relevant experience: Minimum 3 years of experience in research compliance, administration, or health services research
4. Years of supervisory experience: Minimum 2 years of supervisory experience.
Full Time
FTE: 1.000000
Associate Project Manager
Manager, program management job in North Canton, OH
As an Associate Project Manager, you will be responsible for the delivery of Managed Services to Managed Services Customers across all time zones. You will be responsible for the customer satisfaction during the implementation phase and for a seamless transition of the customer from the Project Management to the Managed Services Operation Center and Service Delivery team.
Some essential functions of this position include:
Facilitate the success of Managed Services implementations by working closely with all levels of associates and teams, and is the focal point for project problem resolution and escalation
Responsible for creating and maintaining project plans, communicating with customers, customer's vendors as needed, sales team and the team assigned to the project, reporting project status, tracking product orders, escalating management issues, participating and conducting in customer meetings/conference calls
Support the Managed Services Program Manager to create and maintain up-to-date processes and procedures, ensuring that they meet the best business practices
Communicate with Managed Services Program Manager on the status and critical success factors of assigned projects
Creating, maintaining, and distributing project plans and task lists and tracking the delivery of tasks assigned to project team members
Interfacing on a regular basis with customers, project teams, and sales team
Deal with adversity and communicate challenging situations in a positive and productive manner, both with peers and internal organizations
Manage varying degrees of priorities and demands both internal and customer driven
Promote an environment that encourages and enables operational best practices
Lead the Customer to turn over the call and ensure a seamless transition to the Managed Services Operation Center team
Lead, document and distribute results of the lessons learned sessions after the completion of each project
Qualifications
An Associate's or Bachelor's Degree
2 years of experience in Project Management
PMI Certified Project Management Professional (PMP) a plus
Knowledge & ability to apply best practices principles in a project management environment
Highly self-motivated individual with excellent leadership, mentoring, customer relationship, facilitation, and interpersonal skills
Ability to deliver complex projects and deal with difficult situations
Ability to work in a priority changing environment
Experience in high volume transaction processing environments helpful
Good oral and written communicator with strong presentation skills
Must be detail oriented and organized
Team player
Good knowledge of Microsoft Project, Word, Excel, PowerPoint Visio, Adobe Acrobat
Cross Recruiting Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company