Medical and health information manager vs service director

The differences between medical and health information managers and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a medical and health information manager and a service director. Additionally, a medical and health information manager has an average salary of $134,978, which is higher than the $114,981 average annual salary of a service director.

The top three skills for a medical and health information manager include medical review, promotional materials and FDA. The most important skills for a service director are patients, healthcare, and patient care.

Medical and health information manager vs service director overview

	Medical And Health Information Manager	Service Director
Yearly salary	$134,978	$114,981
Hourly rate	$64.89	$55.28
Growth rate	28%	28%
Number of jobs	168,402	64,277
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a medical and health information manager do?

Medical and health information managers are professionals who are responsible for obtaining and securing the health records of patients by maintaining computerized health information systems. These managers must establish procedures for proper record keeping to standardized department filing systems and operational consistency. They must implement process improvement initiatives while managing the daily operations of health information management services. Medical and health information managers must also follow the guidelines of the Health Insurance Portability and Accountability (HIPPA) to protect the security of medical records.

What does a service director do?

A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

Medical and health information manager vs service director salary

Medical and health information managers and service directors have different pay scales, as shown below.

	Medical And Health Information Manager	Service Director
Average salary	$134,978	$114,981
Salary range	Between $72,000 And $251,000	Between $70,000 And $188,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Mayo Clinic
Best paying industry	-	Technology

Differences between medical and health information manager and service director education

There are a few differences between a medical and health information manager and a service director in terms of educational background:

	Medical And Health Information Manager	Service Director
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Most common major	Pharmacy	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Medical and health information manager vs service director demographics

Here are the differences between medical and health information managers' and service directors' demographics:

	Medical And Health Information Manager	Service Director
Average age	47	47
Gender ratio	Male, 30.7% Female, 69.3%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 14.8% Asian, 8.2% White, 62.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between medical and health information manager and service director duties and responsibilities

Medical and health information manager example responsibilities.

Manage and facilitate manuscript preparation of oncology clinical trials results arising from currently market and pipeline drugs.
Prepare periodic safety update reports for submission to the FDA.
Answer telephone and written inquiries concerning medical records in compliance with facility, state and HIPAA guidelines.
Analyze and project payroll activities and determine the accuracy of information need to calculate and prepare salary expense transfers as necessary.
Establish office protocols and aggressively manage patient A/R to maximize reimbursements.

Service director example responsibilities.

Lead and manage implementation and customization of SharePoint to replace legacy document approval system and document filing system.
Lead the training program for child psychiatry residents.
Manage social medias (Weibo, Facebook and etc . )
Assist in managing client accounts by managing HVAC alignments and ensuring contractual requirements are meet.
Manage a staff of 280 FTE s and a management team of 6 in a union environment.
Manage all daily operations, both clinical and support, during and after Medicare trials to ensure long-term business viability.

Medical and health information manager vs service director skills

Common medical and health information manager skills

Medical Review, 19%
Promotional Materials, 15%
FDA, 13%
Medical Writing, 9%
Promotional Review, 8%
Sops, 7%

Common service director skills

Patients, 12%
Healthcare, 10%
Patient Care, 10%
Customer Service, 9%
Oversight, 5%
Surgery, 4%

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Medical And Health Information Manager
Medical And Health Information Manager vs Service Director

Updated January 8, 2025

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