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Medicare correspondence representative vs representative

The differences between medicare correspondence representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a medicare correspondence representative, becoming a representative takes usually requires 6-12 months. Additionally, a medicare correspondence representative has an average salary of $37,896, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a medicare correspondence representative include patients, appeals and customer issues. The most important skills for a representative are cleanliness, patients, and customer issues.

Medicare correspondence representative vs representative overview

Medicare Correspondence RepresentativeRepresentative
Yearly salary$37,896$36,023
Hourly rate$18.22$17.32
Growth rate-4%-4%
Number of jobs28,554252,761
Job satisfaction-5
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 53%
Average age4040
Years of experience412

Medicare correspondence representative vs representative salary

Medicare correspondence representatives and representatives have different pay scales, as shown below.

Medicare Correspondence RepresentativeRepresentative
Average salary$37,896$36,023
Salary rangeBetween $29,000 And $49,000Between $23,000 And $55,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-Google
Best paying industry-Transportation

Differences between medicare correspondence representative and representative education

There are a few differences between a medicare correspondence representative and a representative in terms of educational background:

Medicare Correspondence RepresentativeRepresentative
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeStanford University-

Medicare correspondence representative vs representative demographics

Here are the differences between medicare correspondence representatives' and representatives' demographics:

Medicare Correspondence RepresentativeRepresentative
Average age4040
Gender ratioMale, 24.6% Female, 75.4%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 21.2% Asian, 6.2% White, 56.6% American Indian and Alaska Native, 0.6%Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between medicare correspondence representative and representative duties and responsibilities

Medicare correspondence representative example responsibilities.

  • Manage CMS communications throughout the organization.
  • Follow specific HIPAA guidelines as set forth by company regulations.
  • Maintain, update, and review member files adhering to strict HIPPA guidelines.
  • Send high volume of written correspondence/affirmation letters to providers and patients.
  • Provide professional and confidentiality with patient information due to HIPPA regulations.
  • Assist with data reports by comparing enrollment error reports against system information along with CMS records to validate information accuracy.
    • Show more

Representative example responsibilities.

  • Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
  • Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Review EOB denials, appeals and/or rebilling as appropriate.
  • Certify of all requirements, policies, and procedures, including MSB.
  • Take inbound phone calls from member and providers explaining the EOB denial and payments
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Medicare correspondence representative vs representative skills

Common medicare correspondence representative skills
  • Patients, 18%
  • Appeals, 9%
  • Customer Issues, 8%
  • CMS, 7%
  • Medicaid, 6%
  • Inbound Calls, 6%
Common representative skills
  • Cleanliness, 20%
  • Patients, 11%
  • Customer Issues, 10%
  • Customer Service, 10%
  • Data Entry, 6%
  • Outbound Calls, 3%

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Updated January 8, 2025

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