Navigator vs ambulatory care coordinator

Differences between navigator and ambulatory care coordinator duties and responsibilities

Navigator example responsibilities.

• Utilize EMR data to identify patients with low back pain and determine patient eligibility.
• Provide tours and information to families considering rehabilitation at PAM.
• Provide assessment, counseling and case management to patients receiving abnormal breast imaging and malignant biopsy results.
• Advise patients on appropriate protocols for maintaining good health habits and assist patients in receiving update medication adherence.
• Provide rehabilitation, employment and training resources for eligible participants to encourage continuing participation in the labor force.
• Staff daily referrals with hospital staff to discuss medical conditions and reviewing medical charts for need Medicaid and disability applications.
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Ambulatory care coordinator example responsibilities.

• Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
• Initiate supportive counseling and crisis intervention for groups and individuals in children's rehabilitation hospital setting.
• Conduct NCQA audits and quality surveys for physicians.
• Assist with increasing family unity, life skills and legal entities.
• Assist members with finding placement in the ALF or SNF setting.
• Generate appropriate letters of authorization and denial according to NCQA and CMS guidelines.
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