Navigator vs membership sales representative

The differences between navigators and membership sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a navigator has an average salary of $39,719, which is higher than the $24,227 average annual salary of a membership sales representative.

The top three skills for a navigator include patients, social work and customer service. The most important skills for a membership sales representative are customer service, cold calls, and sales presentations.

Navigator vs membership sales representative overview

	Navigator	Membership Sales Representative
Yearly salary	$39,719	$24,227
Hourly rate	$19.10	$11.65
Growth rate	12%	-4%
Number of jobs	4,866	175,865
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 63%
Average age	44	44
Years of experience	-	-

What does a navigator do?

Navigators are responsible for a ship or aircraft's navigation requiring positional awareness. Their duties include mapping out for the journey, avoiding any hazards during travel, and advising the captain or commander on estimated time en route to the destination. Navigators are involved in maintaining the ship or aircraft's communication, nautical publications and charts, navigational equipment, and meteorological device. In the air force world, modern navigators are tasked with copilot duties and employing weapons systems.

What does a membership sales representative do?

Membership sales representatives are in charge of selling a club membership scheme or membership-related products and services. The duties of this role include engaging with inactive members, providing customer service to members and guests, dealing with member records, keeping the management aware of members' concerns, and assisting with the front desk and reception area. They also provide cost-benefit analysis of current and potential customers and maintain positive business relationships to encourage future sales.

Navigator vs membership sales representative salary

Navigators and membership sales representatives have different pay scales, as shown below.

	Navigator	Membership Sales Representative
Average salary	$39,719	$24,227
Salary range	Between $29,000 And $53,000	Between $16,000 And $34,000
Highest paying City	Rochester, NY	Boston, MA
Highest paying state	Alaska	Vermont
Best paying company	Adobe	AEG
Best paying industry	Manufacturing	Retail

Differences between navigator and membership sales representative education

There are a few differences between a navigator and a membership sales representative in terms of educational background:

	Navigator	Membership Sales Representative
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Navigator vs membership sales representative demographics

Here are the differences between navigators' and membership sales representatives' demographics:

	Navigator	Membership Sales Representative
Average age	44	44
Gender ratio	Male, 38.7% Female, 61.3%	Male, 49.4% Female, 50.6%
Race ratio	Black or African American, 6.6% Unknown, 4.0% Hispanic or Latino, 15.8% Asian, 5.5% White, 67.7% American Indian and Alaska Native, 0.4%	Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.2% Asian, 5.5% White, 67.2% American Indian and Alaska Native, 0.4%
LGBT Percentage	5%	5%

Differences between navigator and membership sales representative duties and responsibilities

Navigator example responsibilities.

Utilize EMR data to identify patients with low back pain and determine patient eligibility.
Provide tours and information to families considering rehabilitation at PAM.
Provide assessment, counseling and case management to patients receiving abnormal breast imaging and malignant biopsy results.
Advise patients on appropriate protocols for maintaining good health habits and assist patients in receiving update medication adherence.
Provide rehabilitation, employment and training resources for eligible participants to encourage continuing participation in the labor force.
Staff daily referrals with hospital staff to discuss medical conditions and reviewing medical charts for need Medicaid and disability applications.

Membership sales representative example responsibilities.

Manage leads through CRM, schedule appointments and tours.
Create promotional emails and manage Blaisdell YMCA Facebook presence.
Achieve sales goals and performance requirements by differentiating brand from other athletic facilities.
Answer phones and verify HIPAA with each member.
Process payments via POS system, cancellations, and policy changes.
Perform at one of the top selling HMO's in Kentucky.

Navigator vs membership sales representative skills

Common navigator skills

Patients, 19%
Social Work, 13%
Customer Service, 9%
Patient Care, 8%
Rehabilitation, 5%
Community Resources, 5%

Common membership sales representative skills

Customer Service, 29%
Cold Calls, 12%
Sales Presentations, 8%
Phone Calls, 7%
Booking, 6%
Credit Card, 5%

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Sales Industry
Navigator
Navigator vs Membership Sales Representative

Updated January 8, 2025

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