Network support senior analyst vs application support analyst

Differences between network support senior analyst and application support analyst duties and responsibilities

Network support senior analyst example responsibilities.

• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
• Install network switches and setup for correct communications.
• Perform remote and on site support for computers, servers and VPN devices.
• Provide project management support for departmental Lan installations.
• Evaluate LAN hardware and software requirements and capabilities and make recommendations.
• Assist patients by explaining necessary preparations, reviewing charts after discharge and determining eligibility for medication at government's expense.
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Application support analyst example responsibilities.

• Manage the daily operation relate to MQ.
• Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
• Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
• Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
• Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
• Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
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