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Network support senior analyst vs desktop support analyst

The differences between network support senior analysts and desktop support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support senior analyst and a desktop support analyst. Additionally, a network support senior analyst has an average salary of $98,975, which is higher than the $48,674 average annual salary of a desktop support analyst.

The top three skills for a network support senior analyst include technical troubleshooting, windows server and windows xp. The most important skills for a desktop support analyst are desktop support, customer service, and computer system.

Network support senior analyst vs desktop support analyst overview

Network Support Senior AnalystDesktop Support Analyst
Yearly salary$98,975$48,674
Hourly rate$47.58$23.40
Growth rate10%10%
Number of jobs107,46999,621
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 50%
Average age4242
Years of experience22

Network support senior analyst vs desktop support analyst salary

Network support senior analysts and desktop support analysts have different pay scales, as shown below.

Network Support Senior AnalystDesktop Support Analyst
Average salary$98,975$48,674
Salary rangeBetween $80,000 And $122,000Between $36,000 And $65,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Cambridge Associates
Best paying industry-Finance

Differences between network support senior analyst and desktop support analyst education

There are a few differences between a network support senior analyst and a desktop support analyst in terms of educational background:

Network Support Senior AnalystDesktop Support Analyst
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaMassachusetts Institute of Technology

Network support senior analyst vs desktop support analyst demographics

Here are the differences between network support senior analysts' and desktop support analysts' demographics:

Network Support Senior AnalystDesktop Support Analyst
Average age4242
Gender ratioMale, 78.4% Female, 21.6%Male, 87.9% Female, 12.1%
Race ratioBlack or African American, 13.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between network support senior analyst and desktop support analyst duties and responsibilities

Network support senior analyst example responsibilities.

  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Install network switches and setup for correct communications.
  • Perform remote and on site support for computers, servers and VPN devices.
  • Provide project management support for departmental Lan installations.
  • Evaluate LAN hardware and software requirements and capabilities and make recommendations.
  • Assist patients by explaining necessary preparations, reviewing charts after discharge and determining eligibility for medication at government's expense.
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Desktop support analyst example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide hardware and software support, coordinate and implement high volume workstation deployments, troubleshoot and administrate IEC production workstations.
  • Configure several software applications for use in CITRIX XenApp.
  • Maintain current patch levels for desktop OS and applications issues to isolate problem, then resolve or escalate as needed.
  • Establish connections through VPN, SSLVPN, and homegrown applications for remote access to network resources on laptops & mobile devices.
  • Complete Citrix training for installation and maintenance of computer servers.
  • Show more

Network support senior analyst vs desktop support analyst skills

Common network support senior analyst skills
  • Technical Troubleshooting, 13%
  • Windows Server, 8%
  • Windows XP, 6%
  • Trouble Tickets, 5%
  • Lan Wan, 5%
  • Technical Support, 5%
Common desktop support analyst skills
  • Desktop Support, 11%
  • Customer Service, 10%
  • Computer System, 8%
  • Software Issues, 7%
  • Technical Problems, 6%
  • Troubleshoot, 5%

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