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Networks computer consultant vs help desk administrator

The differences between networks computer consultants and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a networks computer consultant and a help desk administrator. Additionally, a networks computer consultant has an average salary of $76,224, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a networks computer consultant include customer service, network printers and troubleshoot. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Networks computer consultant vs help desk administrator overview

Networks Computer ConsultantHelp Desk Administrator
Yearly salary$76,224$49,798
Hourly rate$36.65$23.94
Growth rate5%5%
Number of jobs53,763130,180
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Average age4343
Years of experience22

Networks computer consultant vs help desk administrator salary

Networks computer consultants and help desk administrators have different pay scales, as shown below.

Networks Computer ConsultantHelp Desk Administrator
Average salary$76,224$49,798
Salary rangeBetween $55,000 And $104,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between networks computer consultant and help desk administrator education

There are a few differences between a networks computer consultant and a help desk administrator in terms of educational background:

Networks Computer ConsultantHelp Desk Administrator
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Networks computer consultant vs help desk administrator demographics

Here are the differences between networks computer consultants' and help desk administrators' demographics:

Networks Computer ConsultantHelp Desk Administrator
Average age4343
Gender ratioMale, 94.5% Female, 5.5%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.8% White, 64.1% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between networks computer consultant and help desk administrator duties and responsibilities

Networks computer consultant example responsibilities.

  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Establish network security, including firewall, VPN, and secure file and print sharing.
  • Patch Ethernet cable properly if disconnect or remove in the LAN room or switch closet.
  • Install and provision new McDonald & Starbucks access routers during the overhaul of their network infrastructure.
  • Respond and update ticket calls using USD software database.
  • Set up, configure and troubleshoot wire and wireless networks.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Networks computer consultant vs help desk administrator skills

Common networks computer consultant skills
  • Customer Service, 16%
  • Network Printers, 6%
  • Troubleshoot, 5%
  • Routers, 5%
  • Database, 5%
  • Web Servers, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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